Scribd
Upload
52 views22 pages

Essential Qualities of A Manager: Presented By: Casimir Robinson Soobhun Faadil

This document outlines the essential qualities of a manager. It discusses that a manager coordinates with subordinates to achieve organizational goals. Key roles of a manager include working with people, decision making, strategic planning, and building customer relationships. Important qualities for a manager are strong communication skills, self-motivation, flexibility, the ability to delegate tasks, and keeping up-to-date on industry knowledge. Effective communication, both verbal and non-verbal, is crucial for managers. Other important skills are being a good listener, presenter, and providing constructive feedback.

Uploaded by

Macario Roy Jr Amores
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd
52 views22 pages

Essential Qualities of A Manager: Presented By: Casimir Robinson Soobhun Faadil

This document outlines the essential qualities of a manager. It discusses that a manager coordinates with subordinates to achieve organizational goals. Key roles of a manager include working with people, decision making, strategic planning, and building customer relationships. Important qualities for a manager are strong communication skills, self-motivation, flexibility, the ability to delegate tasks, and keeping up-to-date on industry knowledge. Effective communication, both verbal and non-verbal, is crucial for managers. Other important skills are being a good listener, presenter, and providing constructive feedback.

Uploaded by

Macario Roy Jr Amores
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd
You are on page 1/ 22

Essential qualities of a manager

Presented by:
Casimir Robinson
Soobhun Faadil
Who is a manager?

A manager is a member of an
organization who works by
coordinating with his subordinates in
order to achieve organizational goals.
Role of a manager:

Work with people.


Decision making and problem solving.
Strategic planning and goal setting for the
organization.
Builds and maintains relationship with
customers.
Qualities of a manager:
Communication skills
Self motivation
Flexibility
Delegation
Industry knowledge
Communication skill
Definition:
The sharing of information between two or more individual
or groups to reach a common understanding.

Importance of Good Communication:


 Increased efficiency in new technologies and skills
Learning, Implementing, Training
Expands workers skills
 Subordinates communicate problems and solutions for
increasing quality to managers
Communication process
Non verbal communication
Barriers to communication
Language differences
Information overload
Inattention
Time pressures
Distractions/Noises
Emotions
Complexity in organizational structures
Poor retention
A good manager should be:
An active listener.
A good conversationalist (Monitor tone of voice and use
of body language + use of simple language).
An effective presenter.
A good writer.
Timely reporting and feedback
Give constructive feedback and criticism.
Be able to plan, monitor and control
Self Motivation
Being self-motivated means being ready for driven,
focused discussion and behavior. It also means being
sharp and smart enough not to be manipulated and to be
open to positive learning. In a work setting, motivation
is what makes people want to work.
Strategies:
Take control of your expectations
Fight the urge to underachieve
Learn to love the job your hate
Build immunity to cynicism
Strive for balance
Flexibility
Deals with your ability to manage multiple assignments
and tasks, set priorities, and adapt to changing
conditions and work assignments.
It involves:
Openness to new ideas and concepts
Working independently or
as part of a team
Multiple tasks or projects
Mobile
Positive
Patient risk-taker
Delegation
Delegation is the assignment of responsibility to
another person for the purpose of carrying out
specific job-related activities. Delegation is a shift of
decision-making authority from one organizational
level to another.
Advantages :
Reduced stress .
Improved time management.
Increased trust.
How to delegate work to others?
1. Define the task
 Identify if the task is appropriate for delegation.

2. Select the individual


 Evaluate each employee’s strengths and weaknesses to match the task to the
individual.
3. Assess ability and training needs
 Ensure that the selected employee has all the necessary resources and
knowledge to complete the task.
4. Explain why
 Explain the importance of the task and why the individual has been selected.

5. State required results


 Outline what is expected of everyone involved. Give clear guidelines that are
specific and easy to understand.
6. Identify required resources
 Identify what supplies or resources will be necessary to complete the task
before beginning any work.
Industry knowledge skills
Means keeping up to date with records and news on the
Industry. Examples:
Production and Processing - Knowledge of raw materials,
production processes, quality control, costs, and other techniques for
maximizing the effective manufacture and distribution of goods.
Mechanical - Knowledge of machines and tools, including their
designs, uses, repair, and maintenance.
Administration and Management - Knowledge of business and
management principles involved in strategic planning, resource
allocation, human resources modeling, leadership technique,
production methods, and coordination of people and resources.
 Education and Training - Knowledge of principles and methods for
curriculum and training design, teaching and instruction for
individuals and groups, and the measurement of training effects.
Conclusion
Managers, in most organizations, have the more important
responsibility. They are responsible both to the organization
and to the people in the organization. Therefore, it is
fundamental that managers acquire these essential qualities for
the organization functions. On another side, a manager should
also stay updated to new and rapid evolving technologies, to
deal with accumulated development and maintenance
backlogs, and to cope with employees’ or customers’ issues.
A key goal of disciplined managers is to avoid the surprises
that can occur when these surprises almost always lead to bad
news: cost overruns, dissatisfied customers and lost of
employees.
“A GOOD MANAGER IS THE KEY ON GOOD SUCCESS”
References
http://www.amanet.org/training/promotions/six-skills-f
or-managers-and-leaders.aspx
http://webuser.bus.umich.edu/cameronk/PDFs/Manage
ment%20Skills/MANAGEMENT%20SKILLS%20BO
OK%20(6TH%20ED)%20-%20INTRODUCTION.pd
f
http://catalogue.pearsoned.co.uk/samplechapter/01302
19142.pdf
http://www.nuigalway.ie/student_services/documents/s
tudy_skills.pdf
Question time
Thank you

You might also like

pFad - Phonifier reborn

Pfad - The Proxy pFad of © 2024 Garber Painting. All rights reserved.

Note: This service is not intended for secure transactions such as banking, social media, email, or purchasing. Use at your own risk. We assume no liability whatsoever for broken pages.


Alternative Proxies:

Alternative Proxy

pFad Proxy

pFad v3 Proxy

pFad v4 Proxy