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Business Organization: and Management

The document discusses business organization and management. It covers topics like planning, organizing, staffing, directing, and controlling as key functions of management. It emphasizes that management involves coordinating human and other resources to achieve organizational goals effectively and efficiently. Good managers play important roles in motivating employees, ensuring ethical practices, and keeping their organizations productive and on track. The document also discusses innovation management and its role in systematically promoting innovations within organizations.

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0% found this document useful (0 votes)
52 views21 pages

Business Organization: and Management

The document discusses business organization and management. It covers topics like planning, organizing, staffing, directing, and controlling as key functions of management. It emphasizes that management involves coordinating human and other resources to achieve organizational goals effectively and efficiently. Good managers play important roles in motivating employees, ensuring ethical practices, and keeping their organizations productive and on track. The document also discusses innovation management and its role in systematically promoting innovations within organizations.

Uploaded by

Christian Zebua
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Business Organization

and Management
Course Description:
The course involves development of proper
psychological preparation and mental attitude towards
organizing and managing business firms in the 21st
century environment. It comprises updated studies
related to business planning, organizing, staffing and
leading, and evaluation/control of various business
organizations both local and global. Case studies and
practical applications enhanced through group dynamics
honed the critical aspects of managerial thinking thereby
adopting the competencies and skills aimed by the
course.
Definition of Management
Management is the act of getting people together to
accomplish desired goals and objectives using
available resources efficiently and effectively. Since
organizations can be viewed as systems,
management can also be defined as human action,
including design, to facilitate the production of
useful outcomes from a system. This view opens the
opportunity to manage oneself, a pre-requisite to
attempting to manage others.
The
Importance of Manager
• Managers shape the culture of their teams and workplaces
in countless ways.
• They have to play both an administrative and leadership
role.
• Success in business happens because of successful
employees. That being said, strong managers are one of the
most critical components of Employee Success — after all,
employees leave managers, not companies.
• “The productivity of work is not the responsibility of the
worker but of the manager.” - Peter Drucker
• Good managers are needed to keep their
organizations on track by ensuring that everything
that’s being done is ethically geared toward providing
what customers want.
• A good manager is responsible for reducing waste
and ambiguity, keeping costs down, and motivating
others to do the same.
• Good managers regularly take educated risks and
exercise good judgement (the basis of
entrepreneurship)
Functions of Management
(1) Planning
• Planning is future-oriented and determines an
organization’s direction.
• It is a rational and systematic way of making decisions
today that will affect the future of the company. It is a
kind of organized foresight as well as corrective
hindsight.
• It involves predicting of the future as well as attempting
to control the events.
• It involves the ability to foresee the effects of current
actions in the long run in the future.
What is effective planning?
An effective planning program incorporates the effect of both external as well
as internal factors. 
External Factors Internal Factors 
• shortages of resources - both capital
and material • limited growth opportunities due to
• general economic trend as far as saturation requiring diversification
interest rates and inflation are • changing patterns of the workforce
concerned
• more complex organizational
• dynamic technological advancements structures
• increased governmental regulation • decentralization
regarding community interests
• unstable international political
environments
(2) Organizing
•Involves the determination of activities
that need to be done in order to reach
the company goals, assigning these
activities to the proper personnel, and
delegating the necessary authority to
carry out these activities in a
coordinated and cohesive manner.
The function of organizing is concerned
with:
• Identifying the tasks that must be performed
and grouping them whenever necessary
• Assigning these tasks to the personnel while
defining their authority and responsibility.
• Delegating this authority to these employees
• Establishing a relationship between authority
and responsibility
• Coordinating these activities
(3) Staffing
• Staffing is the function of hiring and retaining a
suitable work-force for the enterprise both at
managerial as well as non-managerial levels.
• It involves the process of recruiting, training,
developing, compensating, and evaluating employees
and maintaining this workforce with proper
incentives and motivations.
• Since the human element is the most vital factor in
the process of management, it is important to recruit
the right personnel.
• This function is even more critically important since
people differ in their intelligence, knowledge, skills,
experience, physical condition, age, and attitudes,
and this complicates the function.

• Hence, management must understand, in addition to


the technical and operational competence, the
sociological and psychological structure of the
workforce.
(4) Directing
• The directing function is concerned with leadership,
communication, motivation, and supervision so that the
employees perform their activities in the most efficient
manner possible, in order to achieve the desired goals.
Leadership - involves issuing of instructions and guiding
the subordinates about procedures and methods.
Communication - must be open both ways so that the
information can be passed on to the subordinates and
the feedback received from them.
Motivation - is very important since highly
motivated people show excellent performance
with less direction from superiors.

Supervision - supervising subordinates would lead


to continuous progress reports as well as assure
the superiors that the directions are being
properly carried out.
(5) Controlling
• The function of control consists of those
activities that are undertaken to ensure that the
events do not deviate from the pre-arranged
plans.
• The activities consist of establishing standards
for work performance, measuring performance
and comparing it to these set standards and
taking corrective actions as and when needed, to
correct any deviations.
The controlling function involves:
a. Establishment of standard performance.

b. Measurement of actual performance.

c. Measuring actual performance with the pre-


determined standard and finding out the deviations.

d. Taking corrective action.


Roles of a Manager
• Organizations are hierarchies of titles.
• The organizational chart or the structure of the company and the
relationships of the jobs and responsibilities, from the top down,
may include CEO, vice president, director, then manager.
• The higher you climb in the organization’s ranks, the further away
you move from the day-to-day operations and work of the firm’s
employees.
• While the CEO and vice presidents focus more of their efforts on
issues of strategy, investment, and overall coordination, managers
are directly involved with the individuals serving customers,
producing and selling the firm’s goods or services, and providing
internal support to other groups.
• Additionally, the manager acts as a bridge from senior
management for translating higher-level strategies and
goals into operating plans that drive the business.

• The manager is accountable to senior executives for


performance and to front-line employees for guidance,
motivation, and support. It is common for managers to
feel as if they are pulled between the demands of top
leaders and the needs of the individuals performing
the work of the firm.
Innovation Management
Innovation - is the introduction of something new that is
useful.

Management - is a term that is constantly used in companies.


He is responsible for managing a task and coordinating
activities to achieve a defined purpose and goals.

Innovation Management - is the systematic promotion of


innovations in organizations and includes tasks of planning,
organization, management and control.
Innovation Management deals with all measures to promote
innovation in organizations and to generate benefits, for
example:

• New products and services to conquer new markets.


• Improved products and services to stand out from the
competition.
• Improve internal processes to strengthen the company from
the inside or to save costs.
• Development of new business models to use new sources of
income.

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