Charecteristics of A Counsellor
Charecteristics of A Counsellor
OF A COUNSELLOR
Qualities of a Good Counselor
What qualities or attributes
should you possess as a counselor
in order to pass on effective
messages and communication to
your patient/clients?
To be a good counselor you must possess the following
qualities:
Patience:
You need to be very patient. Go to the next step of
explanation only when the patient/client has
clearly understood the content of the information
you are giving. Thus you need to have ample time
for the client/patient.
Good Listening:
You need to be a good listener. Never interrupt
what the patient/client has /is to say. Give your
inputs only when the client / patient has finished
talking.
Observant:
You need to be very observant and able to
interpret non-verbal communication e.g. if the
patient/client looks angry, find out the cause of
his/her anger first.
Warm:
Provide non-possessive warmth in a counseling
environment. Smile and show concern and
acceptance to the patient/client.
Knowledgeable:
You should have good knowledge on the topic
/problem e.g. compliance to medication. Some
people do not take medication for one reason or
the other, while others demand drugs/medication.
For example, Muslims do not take oral medication
when they are fasting while Jehovah’s witnesses do
not take blood transfusion. Understanding the
factors why people may not do certain activities at
specific time will assist to assist them better.
Having empathy with the patient/client:
Try to understand the feelings the patient/client
is having in the counseling process. In other
words put yourself in his/her position.
Maintaining a therapeutic relationship with a
patient:
Give the patient/client the opportunity to make
his/her own decision from your message.
Confidentiality:
Although confidentiality is important in health
matters it does not apply very much to all
situations e.g. most people will openly say what
they feel/ the problem they are having. However,
ensure that you maintain confidentiality on what
the patient/client tells you. The patient/client
would feel greatly offended if you disclose any
information about him or her to other people.
This means that counseling must be done
individually and privately.
Personal integrity:
Maintain a high degree of personal integrity,
credibility and mutual trust as a counselor.
Educational Qualifications of a Counselor
Education and training requirements for counselors
are often very detailed in the Western countries and
vary by State and specialty, but a master’s degree
usually is required to become a licensed counselor.
Prospective counselors should check with State and
local governments, prospective employers, and
national voluntary certification organisations to
determine which requirements apply.
Education and Training
A master’s degree usually is required to be licensedor
certified as a counselor. Counselor education programs
in colleges anduniversities often are found in
departments of education, psychology, or
humanservices.
The processes involved in the training of counselors
are given below:1) Ability to explain the micro skills.
2) Demonstrate the skills involved in commencing the
counselling process.
3) Evaluation of non verbal responses and minimal
responses.
4) Demonstrate reflection of content, feeling.
5) Demostrate the appropriateness of both content
and feeling in the counselling process.
6) Develop different questioning techniques.
7) Understand risks involved with some types of
questioning.
8) Show how to use various micro skills including
summarising, confrontation, and reframing.
9) Demonstrate self destructive beliefs and show methods
of challenging them, including normalising.
10) Explain how counselling a client can improve their
psychological well-being through making choices,
overcoming psychological blocks and facilitatingactions.11)
Demonstrate effective ways of terminating a counselling
session and to explain ways of addressing dependency