Training and Development: Dianna Flora
Training and Development: Dianna Flora
Development
D I A N N A F L O R A
Training
• STRUCTURAL LEVEL
examine issues such as the following: aggregate level of
expenditures by the various providers of training , the degree of
cooperation among the providers, incentives for providing
training, who gets training, and the economic impact of training.
Micro level
CHANGES IN
CHANGES IN
THE
TECHNOLOGY TEAMS
WORKFORCE
COMPANY EXAMPLE
Structural Issues in the Delivery of Training
Committed to invest in
Feedback Rich necessary resources
“ TRAIN THEM TO THE POINT
W H E R E Y O U M AY L O S E T H E M ,
AND THEN YOU WON’T LOSE
THEM”
Organization Demographic
Analysis Analysis
Operations Individual
Analysis Analysis
When focused with SKILL LEARNING
Goal setting
Behavior modelling
Practice
Feedback
Goal setting
Meaningfulness of material
Practice
Feedback
Pygmalion Effect
Behavior Modeling
Tends to increase when the model is rewarded for behavior and when
the rewards are things the imitator would like to have.
The model should be like the observer in age, gender and race
Practice (makes
Overlearning= practice beyond the
perfect) point