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BDD 26 Nov Bandung

This document provides an overview of IBM's Watson Customer Engagement platform and services. It summarizes IBM's history and global impact, describes how Watson is being applied to customer engagement through services like translation and tone analysis, and highlights IBM's partnerships in Indonesia to promote innovation using these technologies.
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0% found this document useful (0 votes)
46 views21 pages

BDD 26 Nov Bandung

This document provides an overview of IBM's Watson Customer Engagement platform and services. It summarizes IBM's history and global impact, describes how Watson is being applied to customer engagement through services like translation and tone analysis, and highlights IBM's partnerships in Indonesia to promote innovation using these technologies.
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd
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Bandung, INDONESIA

BDD 2017
26 November 2017

IBM in Life!
Fueling Innovation of all time

Irsan Saputra
ISV – Ecosystem Business Development
IBM Indonesia

Watson Customer Engagement


Technology is advancing faster...

201 201 201 201 201 201 201


1 2 3 4 5 6 7
VR / AR /
Big Data MR

Internet of
Cloud Mobility Smart City Cognitive Blockain
Things

Analytics Quantum
Computing
We are a global technology and
innovation company headquartered in
Armonk, NY.
We are the largest technology employer in the
world and employ 380,000 IBMers serving
clients in 170 countries.

In 2016, we generated 79.9 billion revenue.

We invest more than $6 billion a year in


R&D, and just completed our 23rd year of
patent leadership.

We live at the intersection of business and


technology and today, we are a cognitive
solutions and cloud platform company,
transforming entire industries.

Watson Customer Engagement


Systems Cloud
30 billion business Watson 60 Data centers
transactions on Reach 1 billion lives 160+ Bluemix
mainframe per day ; 80%
of world’s Corporate data
45 industries services
resides or originates on 8 languages 9.5 Billion API call
Mainframe /month

+ 92 of the top 100 worldwide Banks run on IBM Mainframes


+ 80% of the world’s travel reservations are processed on IBM systems
Facts and + 90% of global credit card transactions are processed on IBM mainframes
numbers + 80% of global retailers are powered by IBM retail solutions
+ 83% of the world’s largest communications service providers are IBM clients
Watson Customer Engagement
9 Watson Customer Engagement
Watson Customer Engagement
Watson Build 2017
1st Bluemix Course
BDD Jogja (in Bahasa)
SMK Innovation
Challenge

2016 2017

BDD Bogor Hackaton


Hackaton Ministry
Manpower

Lintas Arta
Watson Customer Engagement
“ CogniToy “ powered by IBM .
Watson Customer Engagement
“ CogniToy “ powered by IBM .
Watson Customer Engagement
The innovative idea: to translate languages instantly, with voice & text, using
Watson to constantly learn nuance, tone and style to improve accuracy.

Watson Customer Engagement


The innovative idea: to translate languages instantly, with voice & text, using
Watson to constantly learn nuance, tone and style to improve accuracy.

Watson Customer Engagement


Cognitive Reinventors
You + Watson = Innovation

Watson Customer Engagement


Watson Customer Engagement
Bluemix Developer Services – January 2017
Compute Watson Cognitive Data & Analytics DevOps Application
AlchemyAPI Analytics Exchange – not a tile Active Deploy
Cloud Foundry Runtimes
Conversation Apache Spark Auto-Scaling Blockchain
Docker Containers
Discovery BigInsights for Apache Hadoop Availability Monitoring Business Rules
OpenWhisk
Document Conversion Cloudant NoSQL DB Automated Access.Tester Document Generation
Swift Runtime
Language Translator Compose for Elasticsearch Continuous Delivery Message Hub
Natural Language Compose for etcd Continuous Release ** Session Cache
Classifier Compose for MongoDB Delivery Pipeline WebSphere App Server
Mobile Personality Insights Compose for MySQL Deployment Risk Analytics Workload Scheduler
Retrieve and Rank Compose for PostgreSQL DevOps Insights
IBM Push Notifications
Speech to Text Compose for RabbitMQ Digital Content Checker
Mobile Analytics **
Text to Speech Compose for Redis Globalization Pipeline
Mobile App Content Manager
Tone Analyzer Compose for RethinkDB IBM Alert Notification
Mobile Client Access
Mobile Foundation
Tradeoff Analytics Compose for ScyllaDB IBM Runbook Automation
Integrate
Visual Recognition dashDB for Analytics Integration Testing
Mobile Quality Assurance ++ App Connect
dashDB for Transactions SQL Monitoring & Analytics API Connect
Data Connect Open Toolchain Fabric – API Harmony
Networking Watson IoT Decision Optimization DevOps Console Cloud Automation Manager
Load Balancing for Geospatial Analytics Operations Analytics Hybrid Connect
Containers ** Context Mapping IBM DataStage on Cloud Track & Plan Message Connect
Virtual Private Network (VPN) Driver Behavior IBM DB2 on Cloud Secure Gateway
IoT Platform IBM Graph Secure Broker
Storage
IoT for Automotive IBM Master Data Mgmt on Cloud Security
IoT for Electronics Information Server on Cloud
IoT for Insurance Access Trail
Object Store Informix on Cloud
IoT Workbench App Security on Cloud
Insights for Twitter
IBM Identity Mixer
Lift
Key Protect
Streaming Analytics **
Single Sign-On
Watson Machine Learning
** New or changed service this month January 201
Weather Company Data
++ Being retired Release 11 Version
Xpages NoSQL Database IBM CONFIDENTIAL -- FOR USE UNDER NDA ONL
18
https://console.bluemix.ne

Watson Customer Engagement


Watson Customer Engagement
Your learning journey as a Developer –
with IBM Master
Adopt & &
Apply Advocate
Try
Learn
Discover

21
http://dicoding.com/academies

Belajar Membuat Belajar Membangun


Aplikasi Kognitif dengan Aplikasi Android
IBM Watson dengan IBM Bluemix
http://developer.ibm.com/code
http://ibm.github.io/
Skills
Academy
Career-based
Education

Watson Customer Engagement


Watson Customer Engagement 09/03/2021

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