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Lesson 3 Functions, Roles and Skills of Managers

1. There are four levels of managers in an organization: top-level managers who oversee the overall organization, middle managers who implement top-level goals, first-line managers who supervise operational activities, and team leaders who facilitate team activities. 2. Managers fulfill interpersonal roles like figurehead, leader, and liaison; information roles like monitor, disseminator, and spokesperson; and decisional roles like entrepreneur, disturbance handler, resource allocator, and negotiator. 3. Effective managers possess technical, interpersonal, conceptual, and diagnostic skills to accomplish tasks, communicate with others, think abstractly, and solve problems.

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Cherrielyn Lawas
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792 views19 pages

Lesson 3 Functions, Roles and Skills of Managers

1. There are four levels of managers in an organization: top-level managers who oversee the overall organization, middle managers who implement top-level goals, first-line managers who supervise operational activities, and team leaders who facilitate team activities. 2. Managers fulfill interpersonal roles like figurehead, leader, and liaison; information roles like monitor, disseminator, and spokesperson; and decisional roles like entrepreneur, disturbance handler, resource allocator, and negotiator. 3. Effective managers possess technical, interpersonal, conceptual, and diagnostic skills to accomplish tasks, communicate with others, think abstractly, and solve problems.

Uploaded by

Cherrielyn Lawas
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd
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Functions, Roles

and Skills of a
Manager
Teacher Cherrie
Lesson Objectives

1.Explain function, roles and skills of a


manager.
2.2. Apply the concept of managerial
skills in a case study
Four Kinds of
Managers and
their Functions
01
Top-level 02 Middle-level
Managers Managers

Firstline/Frontline
03 Managers
04 Team Leader
Top Level Managers

• Are executives or senior managers


who are in charge for the overall
management and direction of the
organization.
Middle level Managers

• Are managers who report to top


level management and responsible
for setting objectives aligned with
that of top management’s goals.
Firstline/Frontline Managers

• Are managers who supervise the


operational activities and the
performance of non-managerial
employees.
Team Leaders

• Are managers that facilitate and


manage team’s activities, and
internal and external
relationships.
Top Manager

Middle Manager

First Line Manager

Team Leaders
Roles of a Manager
Interpersonal Roles

Figure Head
Leader Role Liaison Role
Role
Information Roles

Monitor Disseminator Spokesperso


Roles Role n
Decisional Roles

Resource
Entrepreneu Disturbance Negotiator
Allocator
r Roles Handler Role Role
Role
Skills of a
Manager
1. Technical Skills

Are skills necessary to


accomplish specific tasks within
the organization.
2. Interpersonal Skills

Are skills pertaining to the


ability to communicate with,
understand, and motivate
individuals and group.
3. Conceptual Skills

Are the manager’s ability to


think in the abstract.
4. Diagnostic Skills

Allow managers to better


understand cause and effect
relationships and recognize the
optimal solutions to problems.
Thank You!!

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