Unit 2 MGT 2003 Final
Unit 2 MGT 2003 Final
PLANNING
T&D Socialization
PA Promotion/ Transfer
DIRECTING
• The function of guiding and
supervising the activities of the
subordinates is known as directing.
Definition
• According to Dale, directing is telling people
what to do and seeing that they do it to the
best of their ability. Acquiring physical and
human assets and suitably placing them on
jobs will not suffice; what is more important is
that people must be directed towards
organizational goals.
4 types of Elements
Leadership :
leadership is the process of
influencing the actions of a person or a group
to attain desired objectives
Motivation:
Motivation is the work a manager
performs to inspire, encourage and impel
people to take required action. It is the
process of stimulating people to take desired
courses of action.
Communication:
Communication is the
transfer of information and understanding
from one person to another. It is a way of
reaching others with ideas, facts, and
thoughts.
Supervision:
In getting the work done it is not
enough for managers to tell the subordinates
what they are required to do. They have also
to watch and control the activities of the
subordinates. It involves overseeing
employees at work.
CONTROLLING
• Controlling can be defined as the process of
monitoring activities in an organization to ensure
that these are taking place as planned, and
provides an opportunity to correct deviations, if
any.
• Control is an essential step to ensure
organizational effectiveness.
• Without a proper controlling system in place, it
will be impossible to ascertain whether things
are going as per the planning.
CONTROL PROCESS
• 1. Establishing standards and methods for
measuring performance.
• 2. Measuring Actual Performance: four mostly
relied upon practices of measurements are
personal observation, statistical reports, oral
reports, and written reports.
• 3. Comparing actual performance against
standards: If the deviations of actual
performance exceed the minimum acceptable
range of variation to a significant degree,
Process contd……
managers have to take corrective measures.
4. Taking Corrective Action: The specific action to
be taken will depend on the particular situation
& its potential impacts in the future
performance of the organization.
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