Direct Methods Of: Business Definition & Requirements Analysis
The document discusses several direct methods for gathering user input during requirements analysis, including individual face-to-face interviews, telephone interviews or surveys, focus groups, facilitated team workshops, observational field studies, requirements prototyping, user-interface prototyping, and card sorting for websites. Some key advantages of direct methods are hearing user comments firsthand and allowing immediate follow up, while disadvantages include time and cost.
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Direct Methods Of: Business Definition & Requirements Analysis
The document discusses several direct methods for gathering user input during requirements analysis, including individual face-to-face interviews, telephone interviews or surveys, focus groups, facilitated team workshops, observational field studies, requirements prototyping, user-interface prototyping, and card sorting for websites. Some key advantages of direct methods are hearing user comments firsthand and allowing immediate follow up, while disadvantages include time and cost.
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Group 1:
DIRECT METHODS OF Belinda Jhalkee
BUSINESS DEFINITION & Divya Greeshma
REQUIREMENTS ANALYSIS Michelle Kamakshi
Arshi ADVANTAGES OF DIRECT METHODS Hear the user’s comments in person and firsthand
Person-to-person encounters allow immediately follow up on vague or incomplete
data. SOME RECOMMENDED DIRECT METHODS FOR GETTING USER INPUT INDIVIDUAL FACE-TO-FACE INTERVIEW It may be structured or somewhat open-ended Not a formal questionnaire Useful topics are: The activities to be performed The methods to be used What interactions exist with other people or systems? Potential measures of system usability Unmentioned exceptions to standard policies or procedures Relevant knowledge the user must possess to perform the activity INDIVIDUAL FACE-TO-FACE INTERVIEW When designing a website for User: Present a site outline or proposal and then solicit comments Ask users to describe situations for use of proposed Website Ask users to describe pros and cons of potential competitors Ask users to describe how particular Web site tasks should be accomplished. INDIVIDUAL FACE-TO-FACE INTERVIEW Advantages You can give the user your full attention Easily include follow-up questions More time to discuss topics in detail Deeper understanding of your users Disadvantages Can be costly and time consuming Someone skilled in interviewing techniques is required TELEPHONE INTERVIEW OR SURVEY Advantages Arranging interview in advance allows user to prepare for it Less expensive and less invasive than personal interviews Can be used much more frequently and are effective Disadvantages Impossible to gather contextual information May be difficult to contact the right person for the telephone interview TRADITIONAL FOCUS GROUP
A small group of users and a moderator
brought together to verbally discuss the requirements. FACILITATED TEAM WORKSHOP A facilitated, structured workshop held with users to obtain requirements information. Similar to the traditional Focus Group. Like focus groups, they do require a great deal of time to organize and run. OBSERVATIONAL FIELD STUDY • Users are observed and monitored for Disadvantages: an extended time to learn what they do Time-consuming • good insight into tasks being performed, working environment and Expensive conditions • Video recording of the observation sessions will permit detailed task analysis Requirements Prototyping User-Interface Prototyping A demo, or very early prototype, is A demo, or early prototype, is presented presented to users for comments to users to uncover user-interface issues concerning functionality. and problems CARD SORTING FOR WEB SITES A technique to establish groupings of information for Web sites. content topics are placed on individual index cards assists in building the site’s structure, map, and page content.
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