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Group 4 Intuit India

HRM case studies

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Dipanjan Sengupta
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180 views15 pages

Group 4 Intuit India

HRM case studies

Uploaded by

Dipanjan Sengupta
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd
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INTUIT INDIA

GROUP-4
AMIT PRAKASH SINGH (CGT21002)
DIPANJAN SENGUPTA (CGT21005)
INDRANIL GHOSH (CGT21006)
MOHD ZINHAR UDDIN (CGT21010)
BHARGAV SRI DHAVALA (CGT21027)
What are the dimensions that characterize
a great place to work?

Great Place to Work® (GPTW) institute


studies the following two aspects to
assess if an organization is a great place to
work:
● Trust, pride and camaraderie
prevalent in the organization
● Employee-centric framework : People
practices, philosophy and values of an
organization
Why was Intuit India recognized as a great
place to work?(1)
● Benchmarking & Alignment : Studying industry’s best practices and

align its own employee practices

● Entire unit come together to celebrate employee milestones

● Strong focus on delighting the families of employees

● Little Intuit day – Sharing Experience with families


Why was Intuit India recognized as a great
place to work?(2)
● “I am Intuit” places employees as an ambassador
● Managers/leaders accepting “Vulnerability “
that they are not aware of something & Creation of ILEAD
● Open-plan workspace for all
● Anonymous feedback portal "Ask Vijay"
● Employee survey "Pulse" to create
a strong culture of listening
Why was Intuit India recognized as a great
place to work?(3)
• Attract early talent through designed internships and workshops at premiere
engineering institutes
• Rewards and recognitions: unexpected day off in recognition of hard work, employee
milestones, CEO leadership awards and CEO sales club, “Spotlight” award, “Intuit Again”, “Intuit
Ability Program”
• “Design for Delight” innovation workshop were put in place in response to the feedback of new
hires
• Benefits to expecting mothers : Special cab service , flexi workload ,six month maternity leave
• Diversity & Employee Networks , Other Benefits : Bus facility , Free food, Fully paid
Caregiver’s leave , Contribution to NPS , Stock incentives
Why was Intuit India recognized as a great
place to work?(4)
• Had an employee network called "The Next Generation Network" to engage with early
talent on campus
• Had an elaborate frame work for hiring laterals called “Assessing for Awesome”
• Leadership award where winners were given personalized experience
• Boundary-less organization where there was different and diverse employee networks
MANTRAS OF INTUIT INDIA
How Rankings Improved ???
• Cultur of listening- Pulse • Diversity and Employee
• Performance Management - The Networks - “Intuit Ability
Situation-Behavior- Impact INTUIT INDIA THINGS TO LEARN Program”
model, Iterative goal setting, • Employee Experience - nearly
“monthly check-ins 270 events Eg: Little Intuit Day

• Employees as Brand Advocates • The Great Place to Work


- web application which Council - cross-functional teams
allowed employees to design of leaders came together and
their own personalized messages collaborated on the company’s
• The Role of Leadership - most important people-focused
ILEAD, India Directors Forum outcomes
•Amalgamation of both hard and soft aspects
•Hard aspects : compensation, benefits and rewards
STEPS
•ILEAD: Community comprising of managers with “Vulnerability” Theme
•Leaders are learners and there is back and forth sharing of knowledge

•Soft aspects: Values, Culture, Leadership Style and Behaviour


•Intuit good at both above mentioned aspects
•“Intuit Edge”: Centralised but Transparent Leadership
HARD ASPECTS SOFT ASPECTS
• FRAMEWORK FOR TALENT • ROLE MODEL EMPLOYEES SHOULD
REVIEW BE AWARDED.
• TAKING CARE OF DAILY NEEDS • INCORPORATION OF CULTURE OF
OF EMPLOYEES. LISTENING
• SPECIAL ATTENTION TO • LEADERS SHOULD BE
PREGNANT EMPLOYEES AND APPROACHABLE FOR THE
MOTHERS EMPLOYEES.
• EMPLOYEE CENTRIC • LEADERS EAGER TO LEARN.
PROGRAM • LEADERS SHOULD ALLOW
EMPLOYEES TO TAKE DECISIONS
Keep up the momentum and stay in the top league especially
at scale?

● An experience and environment for employees to get the best work


of their lives
● Avoid being complacent
● Make sure that no one is left behind
● Everyone has the same consistent experience
● Not assume that it will happen organically
● Stay true to mission and model of empowering employees
● Be relentless and be ahead on thought leadership compared to
industry
Keep up the momentum and stay in the top league especially
at scale?

Motivation : of self and teammates

Awareness : of self and the environment

Revision : of policies / plans as per time demand

Determination : to achieve the target & not deviate from

path, practice, practice and practice


Can Intuit India sustain this effort? If yes,
how? Yes it can

● Leverage the advantages of being big


● Enjoy the perks of being small
● A mechanism that would help it build and sustain excellence
● Combine science and art
● World-class practices enhancing experience of employees
● Stay true to mission
● Empower employees through their culture
What can you, in your current and future
job roles do to built great places to work?
● Treating employees with respect
● Ensure appreciation of good work
● Embrace diversity in culture
● Encourage cooperation over competition
● Involving employees in CSR activities
● Honest and unbiased leadership
● Avoid politics within organization
● Good coordination between cross functioning departments
● Focus on employee development
● Improve employee independence
● Working on feedbacks received from employees
● Provide better work environment
THANK
YOU!!
15

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