Biz PPT Tcs
Biz PPT Tcs
ETIQUETTE,TO BE FOLLOWED BY
EVERY TCSer.
WHAT IS ETIQUETTE?
2-If you monitor a social media post time to time then you
respond to your customer. It is valuable for your company.
PROS AND CONS OF SOCIAL
MEDIA ENTIQUETTE TCSers
• PROS
Reduced marketing costs
Increased sales
Increased traffic to you your website
Improved ranking on search engines
Greater customer engagement
Greater access to international markets
Opportunity for customer feedback
Opportunity to conduct markets research about your customer
Improved networking opportunities with customer and other business.
CONS
Not having a clear marketing or social strategy may result in
reduced benefits for your business.
Additional resources may be needed to manage your online
presence
If you don’t actively manage your social media presence, you
may not see any real benefits.
Risk of unwanted or inappropriate behavior on your site,
including bullying and harassment.
Greater exposure online has the potential to attract risks.
Risks can include negative feedback, information leaks or
hacking.
IMPORTANCE OF SOCIAL MEDIA
ETIQUETTE
Well, You can measure the importance of social media
etiquettes from this only that even a single mistake can cost
big loss to a business.
So the use of social media etiquette are important and
necessary. And here are 5 reasons why:
Etiquette helps you be more empathetic.
Etiquette helps you focus on the bottom line.
Etiquette makes you more productive.
Etiquette helps you bounce back from mistakes.
Etiquette makes the social web a better place.
SOME GOOD MANNERS
BE ACTIVE NOT HYPER ACTIVE
LIMIT YOUR DAILY POSTS
ACCOUNT NAME AND PROFILE PICTURE
SHOULD BE PROPER
NO NEGATIVE POSTS
NO RUMOURS
DON’T SHARE OTHER’S PICTURE
WITHOUT INTIMATING.
CONCLUSION
Conclusion of the topic is that we can use social media
without breaking rules and by not sharing any privet data of
anyone at any platform.
Also we have to use a proper language on social media
platform and share our thoughts & contents which can not
make a wrong impact on anyone.
Maintain the difference between Social media platform
examples:
Facebook, WhatsApp, Instagram, twitter.
LinkedIn, Company Community platform.
THANK YOU