Human Resource Information System
Human Resource Information System
INFORMATION SYSTEM
IBM’s intent around social media has now been officially formalized.
From January 22 2007, the company established a separate “new
media” function within its corporate communication department. “Its
remit: To act as expert consultants inside and outside IBM on issues
relating to blogs, wikis, RSS and other social media applications. The
main idea is to educate, support and promote programs that utilize
these tools. IBM has a history of being a t the forefront of technology
based corporate communication. From the multimedia brainstorming
“WorldJam” that made news headlines back in 2001 in which 50,000
employees worldwide joined a real time, online idea-sharing session
about the company’s direction. IMB has always prepared itself to use
breakthrough technologies to establish a two-way dialogue with its
employees. The need for social media was necessary and could no
longer wait.
Toshiba America Medical Systems Inc.
The Situation:
Lynda Morvik, director of benefits and human
resources information systems at Tustin, California-
based Toshiba America Medical Systems Inc. (TAMS),
thought it would make sense to add a benefits
communication component to it. By having all the
benefit information online, the TAMS employee
handbook would also be a living document, enabling
Morvik to make changes when necessary. Such was
the case halfway through the project, when TAMS
changed health care plans from Aetna Inc. to United
Health Group Inc (Wojcik, 2004).
The Outcome
In an effort to expand the usage of the Web beyond the benefits
enrollment process, TAMS has posted a library of documents and
forms on its HR portal, including the benefits handbook, which
garnered a 2004 Apex Award for publication excellence. That same
year, Business Insurance magazine also gave TAMS the Electronic
Benefit Communication (EBC) award for outstanding achievement
in communicating employee benefits programs over the Web. To
continue elevating its use of Ultimate Software's HRMS/payroll
solution, TAMS modified the UltiPro portal to meet the imaging
company's unique needs (Wojcik, 2004). It was completely
integrated with several proprietary applications created to address
compensation and performance management issues so that TAMS
employees have a central location for comprehensive workforce and
payroll information from a Web browser that they can access with a
single sign-on (Wojcik, 2004).