Kaarya Facilities & Services Limited

For End to End Facility Management Solutions

Since 2009
 Kaarya's USP revolves around its vision to create a
comprehensive real estate services &
management ‘platform’.

A leading Indian FM Public Limited and BSE-SME listed

company with over a decade of experience
Recruitment & Transitions
Performance
Team Mobilization

Management

Reporting Operations

Project Takeover Vendor Transition

Recriutment &
Communication
Training
Property specs as per our survey
Sectors Area Description

1. Service Centre Building

2. Business Facilitation Center
3. Standard Design Factory – VI
Sector 1 4. Building Premises
5. Parking Areas
6. Main Roads
7. Sidewalks and Footpaths

1. Gems & Jewellery – II

2. Gems & Jewellery – III
3. Building Premises
Sector 2 4. Parking Areas
5. Main Roads
6. Sidewalks
 1. Gems & Jewellery – I
2. Standard Design Factory – V
3. STP Plant
Sector 3 4. Building Premises
5. Parking Areas
6. Main Roads
7. Sidewalks

1. Standard Design Factory – I

2. Standard Design Factory – II
3. Building Premises
Sector 4 4. Parking Areas
5. Main Roads
6. Sidewalks and Footpaths
 1. Standard Design Factory – III
2. Standard Design Factory – IV
3. Building Premises
Sector 5 4. Parking Areas
5. Main Roads
6. Sidewalks and Footpaths

1. Fire Station
2. Building Premises
3. Parking Areas
Sector 6
4. Main Roads
5. Sidewalks and Footpaths
 1. A1, A2 & A3 Type Quarters
2. B1, B2 & B3 Type Quarters
3. C1, C2, C3, C4, C5 & C6 Type Quarters
4. D1 & D2 Type Quarters
5. Gym & Badminton Court
Sector 7
6. Building Premises
7. Parking Areas
8. Main Roads
9. Garden
10. Sidewalks and Footpaths
Scope of Service as per Survey
 Scope of Work
for
Indoor Cleaning &
Housekeeping
 Common Areas (Entrance Lobbies/ Reception/ Conference Hall)

1. Wiping of the
glass doors/windows on all the entrances/office cabins etc.
 2. Cleaning the entire common area at a
convenient time
without hindering the occupants movement
which includes
Sweeping, Mopping, Scrubbing, buffing etc.
3. Periodical wiping of the entire side walls – Marble / Granite / Tiles/ Wooden Panels.

4.Periodical dusting or vacuuming and wiping of all fixtures and furniture

in all the entrance lobbies.

5. Keep the signage clean and visually clear.

6. Sweeping and smooth brushing of the lift floors – removal of all dirt
etc. throughout the day.

7. Dusting and Wiping of all the lift doors.

8. Collection of all waste material and its disposal as per instructions of

the Buyer Department.

9. Cleaning of rugs and carpets on floors with vacuum cleaner

10. Wiping and removal of dust from all fire fighting / prevention systems.

11. Wiping and removal of dust, stains etc of all curtains of all windows.

12. Wiping and removal of dust, stains etc from all furniture (cupboard, table, chair,etc).

13.Wiping and removal of dust from all electronic/electrical device and equipments (lights, fans,
Computer systems, etc)

14. Cleaning of water cooler tanks, Air conditioning grills and space underneath water coolers.

15.Dusting and cleaning of fans, electrical fittings, windows, panes with glass cleaning
chemicals/agents and cleaning of partitions and other furniture, paneling etc.

16. Cleaning of wall, ceiling for dust, cobwebs etc.

1. Staircase and Fire Staircase

1. Sweeping of all the staircases and common landings.

2. Removal of dust etc. from the skirting top.
3. Ensuring signage are clean and visually clear.
4. Cleaning of all the fire escape doors.
5. Cleaning of all the ceilings and walls for dust, cobwebs, etc.
6. Thoroughly wipe all door handles, latches, tower bolts, etc.
7. Wiping and removal of dust from all fire fighting / prevention systems.
2. Pantry/Cafeteria

1. Cleaning of water cooler tanks and space underneath water coolers.

2. Check & clean water dispenser & vending machines.
3. Cleaning of refrigerators, tea/coffee vending machines and furniture if any, in the pantry.
4. Cleaning of cobwebs, wax polishing of walls, floor areas etc.
5. Maintain hygiene in the pantry all times.
3. Basement/ Parking Area/ Service Areas/Terrace

1. Removal of grease and dirt stains from the surfaces.

2.Cleaning of machine rooms and other sensitive areas floors, walls and ceilings (in the presence of the
operators in these areas). The machinery itself will not be touched by the cleaning staff since the
operators will clean their own equipment cleaning of ceilings and walls so that cobwebs, stains etc. are
taken care of.

3. Cleaning of the car parking area.

4.Cleaning of Substation, HVAC Plant Room, Pump Room, AHU Rooms, Ventilation Rooms and Other
Service Rooms without affecting the Operation of the Equipment.

5. Wiping and removal of dust from all fire fighting / prevention systems.
4. Restrooms

1. Sweeping and mopping of the floor and keeping the floor without stains throughout the day.

2. Mopping of all glazed tiles and keeping them clean.

3. Washing and mopping of floor areas with detergents.

4. Acid cleaning of sanitary wares without damaging their shine/lustre.

5. Washing of all the urinals, closets and washbasins with mild soap solution / cleaning solutions.

6.Ensuring clean and visually clear mirror throughout the day by periodic cleaning using glass
cleaner.
7.Replace toiletries such as fresheners, naphthalene balls, hand soap, tissue papers etc. as and
when required.

8. Clean all toilet fixtures and fittings.

9. Urinals should have disinfectant naphthalene balls at all times.

10. Clearing of the dustbins in the toilets periodically.

11. Cleaning of walls, ceiling for dust, cobwebs etc.

5. Common Seating Areas (Indoor)

1. Sweeping of all the staircases and common landings.

2. Removal of dust, stains etc. from the skirting top.

3. Ensuring signage are clean and visually clear.

4. Cleaning of all the fire escape doors.

5. Wiping and removal of dust, stains etc of all seats or sofas and under space of seats.

6. Cleaning of all the ceilings and walls for dust, beehives and cobwebs etc.

7. Thoroughly wipe all door handles, latches, tower bolts etc.

8. Wiping and removal of dust from all fire fighting / prevention systems.
6. Office Cabins, Rooms, Store Rooms

1. Sweeping of floor area.

2. Removal of dust, stains etc. from the skirting top.

3. Wiping and removal of dust, stains etc of all seats or sofas and under space of seats.

4. Wiping and removal of dust, stains etc of all curtains of all windows.

5. Wiping and removal of dust, stains etc from all furniture (cupboard, table, chair,etc).

6.Wiping and removal of dust, stains etc from all electronic device and equipments (lights, fans, Computer
systems, etc).

7. Cleaning of dustbins and change of bin bags from the dustbins.

8. Cleaning of all the ceilings, walls, cobwebs etc.

9. Thoroughly wipe all door handles, latches, tower bolts etc.
Scope Of Work for Outdoor Cleaning & Housekeeping
1.The scope of Work and the Schedule of services shall include all works but not limited to cleaning &
sweeping.

2.General cleaning (sweeping, dusting and any other connected work) of the parking areas, service area,
all outside the buildings and all unspecified areas/location within the SEEPZ, SEZ premises every day.

3.Removal of waste papers, packing material, plant leaves (waste) and any other garbage from the entire
premises every day.

4. Cleaning and dusting of machines, equipments and vehicles on the Site every day.

5. Cleaning and dusting of planters, posters, notice-boards etc every day.

6. Cleaning of dust bins, buckets etc. with detergents on weekly basis.

7. Sweeping of all the common roads and footpaths every day.

8. Bleaching of footpaths to avoid slippery path and to avoid weeding and fungus on the footpaths
10.The Service Provider has to provide workforce in sufficient numbers to maintain the premises as
required and of quality to ensure workmanship of the degree specified in the Contract and to the
satisfaction of Client.

11.The Service Provider shall ensure that all housekeeping staff are fully conversant with the premises
and with the client’s business activities and its related housekeeping requirements.

12.The Service Provider shall submit their own schedule of activities for approval of the Client for
improvement of housekeeping services.
13. Cleaning of the main gate and other gates and all structures in govt. building sector wise as per
sector wise plan on a weekly basis.

14.All the general and special machineries, as specified in the tender document shall be used for
cleaning the premises as required and shall be arranged by the Service Provider.

15.Sweeping of the outside near vicinity of all the buildings in each sector and keeping the near
vicinity clean, neat and tidy.
16.The skilled elevated glass façade cleaner shall be appointed to execute the work for cleaning
and washing of external curtains and glazing of buildings. The skilled elevated glass façade
cleaner shall be trained & shall be equipped with necessary safety belts & other safety
equipments. Service Provider should be follow safety measures & supervise the work carefully to
avoid any mishap, Service Provider shall be fully responsible for any mishap on account of any
accident happened due to negligence.

17.The cleaning of outside building facade shall be done once in a 3 months that is only for
Service Centre Building, Business Facilitation centre, Gate No. 1, Gate No. 2 and Gate No. 3.
(Once in 3 months i.e. 04 times in a year)
Current Situation as per survey Manpower + Equipments
 Housekeeping, Cleaning & Staff (Un-skilled) 75

Glass & Façade Cleaning

10
Staff (Skilled)

Drivers / Operators (for Sweeping machine and tempos / containers)

02
(Skilled)

Supervisors (Un-skilled) 07

Facility Manager (Skilled) 01

Tentative Machinery
2. Based on our survey and understanding, our methodology consist of following:
Design of soft services solution –

• General building and outer layout

• Fire exits & assembly points
• Fire evacuation & emergency response procedure
• Understand common area for cleaning
• Demarking of area to be cleaned with number of staff needed
• Garbage disposal plan

Outcome to be

• Checklists for task to be completed on daily, weekly fortnightly & monthly basis.
SOPs –
Area/ location wise cleaning method and schedules
Machine usage methods and safety
Self and customer safety awareness

Training
• Annual Training
Calendar
• 48hrs Training per
Annum
• Trainings by Subject Matter Experts and External
trainers on functional & managerial aspects.
Training Modules
Training 1 - ( Soft Services)
• Company information
• HR Policies
• Site Rules

Training 2
• Chemical knowledge
• Various tools usage knowledge
• Machine usage
• Grooming & Safety

Training 3
• Fire & Safety Knowledge
• Usage of fire machine / extinguisher, etc.
• Fire drills and action plan.
Reporting and MIS systems

• DSR – Daily Service Report

• WMR – Weekly Management Report
• MMR – Monthly Management Report

These reports will consist of

• All Staff Attendance

• Asset/System operational status
• Break down’s of Machines
• Incident
• Consumption of Materials
• Training Reports
THANK
YOU
info@kaarya.co.in