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Visa Application Process

This document provides guidance on creating and using an ImmiAccount to submit visa applications online. It outlines the different types of ImmiAccount, how to create an account, fill out application forms, attach documents, and important details to provide. Key steps include filling all required fields accurately, grouping related applications, and understanding length of stay impacts.

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relevando nainggolan
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80 views30 pages

Visa Application Process

This document provides guidance on creating and using an ImmiAccount to submit visa applications online. It outlines the different types of ImmiAccount, how to create an account, fill out application forms, attach documents, and important details to provide. Key steps include filling all required fields accurately, grouping related applications, and understanding length of stay impacts.

Uploaded by

relevando nainggolan
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd
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ImmiAccount

March 2020

Department of Home Affairs


ImmiAccount
Individual ImmiAccount Organisation ImmiAccount
• an individual applicant • from an organisation
• a family member acting on • a registered migration agent
behalf of an applicant • from a sponsoring company
• a friend helping with the
application process

Information to create ImmiAccount:

https://immi.homeaffairs.gov.au/help-support/applying-online-or-
on-paper/online/technical-help

Department of Home Affairs


Create ImmiAccount

How do I access ImmiAccount?


Options:
https://online.immi.gov.au/lusc/login, or

From www.homeaffairs.gov.au
Choose Login to ImmiAccount

Department of Home Affairs


Create/Login to ImmiAccount

Select Create ImmiAccount hyperlink

Already have an account, select Login to ImmiAccount

Department of Home Affairs [Footer] 4


Individual ImmiAccount

Department of Home Affairs


Department of Home Affairs
Create and Submit Application

Click on New Application button to


commence the application type

Department of Home Affairs [Footer] 7


Select the ‘I have read and agree to the terms and conditions’ check box.

To ensure you don’t lose applications whilst you are working on them, save
often.

Department of Home Affairs


This should be YES if client
is outside Australia

Select the Business


Visitor stream for business
event/purpose

Select Yes when lodging


applications for persons
travelling together

Select Yes when lodging


applications as a Foreign
Government representative.
This is not applicable for
tourism purpose

Department of Home Affairs


Create a group

Group processing: family or related applications (eg. School group,


Incentive) should be grouped together
Department of Home Affairs
Enter YES if applicant is
known by other name, for
example Chinese name or
birth name

For example, if the applicant is


an Indonesian Citizen holding
an Indonesian passport, select
Yes

Enter NIK (KTP) details

Department of Home Affairs


Critical data confirmation screen

Check this against the clients’


passport

This information must precisely match the applicant’s passport bio page.

Department of Home Affairs


Previous travel to Australia

Click YES if applicant has


travelled to Australia

Department of Home Affairs


Applicant’s Contact details screen

Provide the applicant’s details 

Department of Home Affairs


Length of Stay in Australia

Provide details of travel dates

Department of Home Affairs [Footer] 15


Current employment  Clerical and Administrative
Workers
 Community and Personal
Service Workers
 Labourers
 Machinery Operators and
Drivers
 Managers
 Other
 Professionals
 Sales Workers
 Technician and Trades
Workers
 Unemployed
 Housewife

Client must provide you with contact


details for their business or employer
 

Department of Home Affairs [Footer] 16


Funding for stay

This is a free text field

Department of Home Affairs [Footer] 17


Health declarations
 You must ask your client these questions

Department of Home Affairs [Footer] 18


Character declarations
 You must ask your client these questions

Department of Home Affairs [ImmiAccount Guide] 19


Declarations screen
 You must ask your client these questions

Department of Home Affairs [ImmiAccount Guide] 20


Review Page screen

 Crucial Step – please ensure all the information provided is accurate

 Opportunity to review responses and update if necessary

 Once it is submitted, you cannot amend the form or delete attachments

Department of Home Affairs [Footer] 21


Attach documents
Documents can continue
to be added after the
application has been
submitted

Attachments must be a
quality colour scan and
can be up to 5MB in PDF or
JPEG format.

Department of Home Affairs [Footer] 22


Supporting Documents
• Submit one type of document (multiple pages) to one attachment
type, do not submit one page document per one attachment:
passport, evidence of funds, etc

• Do not send the requested document to email as it will delay the


process

Department of Home Affairs [Footer] 23


Passport
• Details of client must match with passport, name order should follow
the MRZ

Middle name

Surname First name

Department of Home Affairs [Footer] 24


Passport with single name
• Client with single name, follow the format as below:
e.g. Family name: Nuraini
Given name: (leave it empty)

Only single name on MRZ

Department of Home Affairs [Footer] 25


Passport
• Page 4 Official Amendment
Make sure to put the page 4 of passport for name change, name
correction

• New Passport Update

 Applied online
Select 'Update details' > 'Change of passport details' in ImmiAccount.
 Applied on paper
Complete Form 929 and send by email to 929@homeaffairs.gov.au

Department of Home Affairs [Footer] 26


IMPORTANT

• Entry of stay:
 Incorrect answer to the length of stay can trigger unnecessary
health requirement

 Multiple entries: indicate if required

 Travel to New Zealand


Request for multiple entry and provide travel itinerary

Department of Home Affairs [Footer] 27


IMPORTANT
• Group processing:
family or related applications (eg. School group, Incentive) should be
grouped together

• Fee Waive
Special category entry “is the applicant a representative of a foreign
government or member of exempt group?”
Select ‘YES’, if applicant is a government official & purpose of travel
is representing the government. This is not applicable for Tourism
purpose.

Department of Home Affairs [Footer] 28


IMPORTANT LINK:
• Login to ImmiAccount:
https://online.immi.gov.au/lusc/login

• Technical support:
https://immi.homeaffairs.gov.au/help-support/applying-online-or-on-pap
er/online/technical-help

• Guide apply online:


https://immi.homeaffairs.gov.au/help-support/applying-online-or-on-pap
er/online

Department of Home Affairs [Footer] 29


Thank You

Department of Home Affairs

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