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The Listening Process: SPEECH:Oral Communication

There are four stages of the listening process: 1) Receiving, which involves accurately hearing sounds and words; 2) Understanding, where the listener determines the context and meaning of words and sentences; 3) Evaluating, where the listener judges if the information is well-constructed and biased or true; and 4) Responding, when the listener provides verbal or nonverbal reactions to display understanding.

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edmaration 2002
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70 views6 pages

The Listening Process: SPEECH:Oral Communication

There are four stages of the listening process: 1) Receiving, which involves accurately hearing sounds and words; 2) Understanding, where the listener determines the context and meaning of words and sentences; 3) Evaluating, where the listener judges if the information is well-constructed and biased or true; and 4) Responding, when the listener provides verbal or nonverbal reactions to display understanding.

Uploaded by

edmaration 2002
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as PPTX, PDF, TXT or read online on Scribd
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SPEECH :Oral Communication

THE LISTENING PROCESS


THE LISTENING PROCESS

There are four stages in the listening process. These


are the following:

1. Receiving
2. Understanding
3. Evaluating
4. Responding
THE LISTENING PROCESS

1.Receiving
Paired with hearing, attending is the other half of the receiving
stage in the listening process. Attending is the process of
accurately identifying and interpreting particular sounds we hear
as words. The sounds we hear have no meaning until we give
them their meaning in context.
THE LISTENING PROCESS

2.Understanding
This is the stage during which the listener determines the
context and meanings of the words he or she hears.
Determining the context and meaning of individual words, as
well as assigning meaning in language, is essential to
understanding sentences.
THE LISTENING PROCESS

3.Evaluating
During the evaluating stage, the listener determines whether or
not the information they heard and understood from the speaker is well
constructed or disorganized, biased or unbiased, true or false, significant
or insignificant.

The evaluating stage occurs most effectively once the listener fully
understands what the speaker is trying to say. While we can, and
sometimes do, form opinions of information and ideas that we don’t fully
understand—or even that we misunderstand—doing so is not often ideal
in the long run.
THE LISTENING PROCESS

4.Responding
The responding stage is the stage of the listening process in which
the listener provides verbal and/or nonverbal reactions. A listener can
respond to what they hear either verbally or non-verbally.

These kinds of responses can be displayed purposefully or


involuntarily. Responding verbally might involve asking a question,
requesting additional information, redirecting or changing the focus of a
conversation, cutting off a speaker, or repeating what a speaker has said
back to her in order to verify that the received message matches the
intended message.

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