AIRPORT

How to ask about the airline where you travel

• Traveler: Excuse me, could you please tell me which airline I'll be
flying with? (Disculpa, ¿podrías decirme con qué aerolínea voy a
volar?)
• Airport Staff: Of course! May I have your flight details or booking
reference? (¡Por supuesto! ¿Podría darme los detalles de su vuelo
o la referencia de la reserva?)
• Traveler: Sure, my booking reference is ABC123. (Claro, mi
referencia de reserva es ABC123.)
• Traveler: Thank you, I appreciate your help. (Gracias, aprecio tu
ayuda.)
• Airport Staff: You'll be flying with "Airline XYZ." Your flight is
scheduled to depart from gate B4. (Volará con "Aerolínea XYZ".
Su vuelo está programado para partir desde la puerta B4.)
• Traveler: Great, thank you so much for the information. (Genial,
muchas gracias por la información.)
• Airport Staff: You're welcome! If you have any more questions,
feel free to ask. (¡De nada! Si tiene más preguntas, no dude en
preguntar.)
 Checking In and Documenting Luggage
• Approach the Check-In Counter: Traveler: Hi, I have a flight to
[destination city] today.
• Present Your Identification: Check-In Agent: Good morning. May I
see your passport and flight details, please?
• Provide Flight Information: Traveler: Sure, here's my passport and
the e-ticket.
• Confirm Booking: Check-In Agent: Thank you. Can you please
confirm your name and departure city for verification?
• Select Seats (if needed): Check-In Agent: Great, everything seems to
be in order. Would you like to choose your seats?
• Declare Luggage: Traveler: Yes, I'll be checking in one suitcase.
• Weigh and Tag Luggage: Check-In Agent: Okay, I'll need to weigh
your suitcase. Please place it on the scale.
• [After weighing]
• Check-In Agent: Your suitcase weighs [weight] kilograms. I'll tag it
with the destination and your contact information.
• Provide Contact Information: Traveler: Here's my contact number
and hotel address in case you need to reach me.
• Receive Boarding Pass: Check-In Agent: Thank you. Here's your
boarding pass. Your gate number and departure time are indicated.
• Confirm Check-In Details: Check-In Agent: Please review the
boarding pass for accuracy.
• Ask for Additional Information (if needed): Check-In Agent: Is
there anything in your suitcase that you'd like to declare or any
items that are fragile or valuable?
• Finalize the Check-In: Traveler: No, everything is fine. Thank
you for your assistance.
• Proceed to Security: Check-In Agent: You're all set.
Have a pleasant flight! Just proceed to security after this.
• Collect Luggage Claim Tags: Check-In Agent: Also,
here are the luggage claim tags. Make sure to keep them
safe; you'll need them to collect your suitcase at your
destination.
• Head to Security and Departure Gates: Traveler:
Thank you. I'll head to security now. Have a nice day!
 Flight Security Instructions
• Ladies and gentlemen, welcome to [Airport
Name]. As you prepare to board your flight, we'd
like to remind you of some important security
procedures to ensure a safe and smooth journey.
• Identification and Boarding Passes: Please have your identification
and boarding passes ready for inspection as you approach the
security checkpoint.
• Removing Items: Before entering the security screening area, please
remove your shoes, belts, and any large metal objects, and place
them in the bins provided.
• Liquids and Electronics: Remember that liquids, gels, and aerosols
must be in containers of 3.4 ounces (100 milliliters) or less and
placed in a clear, quart-sized, resealable plastic bag. Remove laptops
and large electronics from your bags and place them in separate bins.
• Body Scanning: Some passengers may be selected for additional
screening, which may include a body scan. This is a safe and
standard procedure.
• Prohibited Items: Please be aware that certain items such as
sharp objects, firearms, and explosives are prohibited in the cabin.
Make sure to check the list of restricted items before packing your
bags.
• Assistance and Queries: If you have any questions or need
assistance, feel free to ask our security personnel. They are here to
help ensure your safety and the security of all passengers.
• Queue Etiquette: Kindly follow the marked lines and queues,
maintaining a respectful distance from other passengers. This
helps to ensure an organized and efficient screening process.
• Personal Belongings: Once you've cleared security,
remember to collect all your personal belongings, including
your shoes, belts, and electronic devices.
• Thank you for your cooperation and understanding. Your
safety is our top priority. Have a pleasant and secure flight!
Pre-Takeoff Safety Instructions

• Ladies and gentlemen, welcome aboard [Airline

Name] flight [Flight Number] bound for
[Destination]. Before we take off, we would like to
go over some important safety information to
ensure a secure and comfortable journey.
1.Seatbelts: Please fasten your seatbelt and make sure it's securely
fastened low and tight across your lap. Keep it fastened at all
times when seated.
2.Seats and Tray Tables: Ensure your seatback is upright and your
tray table is stowed. If you have a footrest or legrest, please fold it
up.
3.Electronic Devices: All electronic devices must be in airplane
mode or turned off and stowed for takeoff. Larger electronic
devices should be securely stowed in the overhead compartments
or under the seat in front of you.
1.Baggage and Loose Items: Make sure all carry-on baggage and loose
items are properly stowed either in the overhead bins or under the seat in
front of you.
2.Emergency Exits: Take a moment to locate the nearest emergency exit to
you. Keep in mind that the closest exit may be behind you. The illuminated
floor path will guide you to the exits in case of reduced visibility.
3.Life Jackets: Your seat cushion can be used as a flotation device, and life
jackets are located under your seat if needed. Please review the safety card
in the seat pocket for instructions on how to wear the life jacket.
1.Oxygen Masks: In the event of a sudden loss of cabin pressure, oxygen
masks will drop from the overhead compartments. Pull the mask towards you
to start the flow of oxygen. Place the mask over your nose and mouth and
secure the elastic band. Put on your mask before helping others.
2.Smoking Policy: Smoking, including the use of e-cigarettes, is prohibited on
this flight.
3.Cabin Crew Instructions: Please pay attention to the cabin crew's
instructions throughout the flight. Your cooperation ensures a safe and
enjoyable journey for everyone on board.
• We are committed to your safety. Thank you for choosing [Airline Name].
We hope you have a pleasant flight.
interview at the airport:
• Customs Officer: Good morning. How long do you plan to stay in the
country?
• Traveler: Hello. I'll be staying for about two weeks.
• Customs Officer: What is the purpose of your visit?
• Traveler: I'm here for a vacation and to explore the local culture.
• Customs Officer: Have you visited this country before?
• Traveler: No, this is my first time here.
• Customs Officer: Do you have anything to declare? Any
goods exceeding the duty-free limit?
• Traveler: No, I don't have anything to declare. I'm just
carrying personal belongings and gifts for friends.
• Customs Officer: Are you carrying any restricted items
such as firearms, drugs, or large amounts of currency?
• Traveler: No, I'm not carrying any of those items.
• Customs Officer: Are you bringing in any food, plants, or
animals?
• Traveler: No, I'm not carrying any food, plants, or
animals.
• Customs Officer: Alright. Please make sure to declare any
purchases you make during your trip when you return.
Enjoy your stay!
• Traveler: Thank you!