PDF Maricar Module 4 Recruitment 1
PDF Maricar Module 4 Recruitment 1
Part III.
Talent Acquisition,
Development &
Management
A. RECRUITMENT
B. SELECTION &
PLACEMENT
C. DOCUMENTATION
D. TRAINING &
DEVELOPMENT
E. PERFORMANCE
APPRAISAL
A.
of
Employees
*
Introduction
Learning Objectives
1. To explain the factors that affect an organizations
ability to recruit
2. To describe the different recruitment sources and
how recruiters can measure their effectiveness.
3. To introduce the different interview techniques for
selecting the most qualified candidates for job
opening
IMPORTANCE OF INTELLIGENT
& CAREFUL SELECTION
It produces the best contributors to
the company’s productivity.
It is the
process of
attracting
qualified
individuals
to apply for
work in the
organization WE ARE HIRING!
Join our team
THEORETICAL BASIS
SELECTION
What is Selection?
It is the
process of
choosing the
best
qualified
individuals
to fill in
specific job Why should we hire you?
openings.
THEORETICAL BASIS
PLACEMENT
What is Placement?
It is the
actual hiring
which
includes the
orientation &
acculturation
process
Why should we hire you?
ABILITY TO RECRUIT THE QUALIFIED IS
AFFECTED BY THE FOLLOWING
Organizational Factors Environmental Factors
Reputation of the Labor market
organization conditions &
Recruitment budget changing
Recruiters capability demographics
Technological
innovations
Changes in business
conditions
(increased hiring,
job freeze &
downsizing, low-rate of
unemployment)
RECRUITMENT SOURCES
There are Two Types of sources:
1. INTERNAL 2. EXTERNAL
SOURCING SOURCING
1. Job Posting 1. Walk – ins
2. Career Planning 2. Advertisements
& Development 3. Referrals
3. Skills Inventory 4. The Internet
5. Schools & Colleges
6. Employment
agencies &
executive search
RECRUITMENT SOURCES METRICS FOR
CALL CENTER REPRESENTATIVES
•Agency 19,000 10 2 1 0
•Colleges 0 70 5 0 4
•Employee 0 100 10 0 5
Referrals
•Walk-ins 0 200 2 1 0
1.Subcontracting/Outsourcing
2.Overtime
3.Temporary Help
4. Employee leasing
TWO TYPES OF INTERVIEWS
1. Based on the number of interviewers &
interviewees
One-on-one interview
Panel interview
Group Interview
TWO TYPES OF INTERVIEWS