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E-Commerce Presentation (RK)

This document provides an overview of e-commerce. It defines e-commerce as the process of buying, selling, transferring or exchanging products, services and information via electronic networks and computers. The document outlines the history of e-commerce from the 1970s to present day and describes the major categories of e-commerce including business to business, business to consumer, consumer to consumer, and consumer to business. It also discusses the benefits of e-commerce for organizations and consumers as well as examples of business applications and technologies used in e-commerce.

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rakshit kumar
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0% found this document useful (0 votes)
46 views28 pages

E-Commerce Presentation (RK)

This document provides an overview of e-commerce. It defines e-commerce as the process of buying, selling, transferring or exchanging products, services and information via electronic networks and computers. The document outlines the history of e-commerce from the 1970s to present day and describes the major categories of e-commerce including business to business, business to consumer, consumer to consumer, and consumer to business. It also discusses the benefits of e-commerce for organizations and consumers as well as examples of business applications and technologies used in e-commerce.

Uploaded by

rakshit kumar
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© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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E-COMMERCE

Presented by

Rakshit verma

Department of Management
COMMERCE

• Commerce is a division of trade or production


which deals with the exchange of goods and services
Frome producer to final consumer
E-COMMERCE

• E-Commerce or electronics commerce is a Process of buying, selling, transferring, or


Exchanging products, services, and/or information via electronic networks and computer
• ‘Formulating commercial transactions at a site remote from the trading partner and than
using electronic communications to execute that transaction.’
• The definition includes business to business and business to consumer transactions.
Why
Use
E-Commerce
..................‽
• Low Entry Cost
• Reduces Transaction costs
• Access To The Global Market
• Secure Market Share
CONCEPT

• E-COMMERCE OVERVIEW • BUSINESS APPLICATION S


. 1.1 Definition of e-commerce • ONLINE SHOPPING
. 1.2 Brief history of e-commerce • INTERESTING FACTS AND FIGURES
• ECOMMERCE CATEGORIES • SUMMARY AND CONCLUSION
. 2.1 Tow major categories • REFERENCE
. 2.2 Other categories
• BENEFITS OF E-COMMERCE
. 3.1 Benefits to organisation
. 3.2 Benefits to consumer
• E-COMMERCE OVERVIEW

• Definition Of E-commerce
• Brife history of e-commerce
DEFINITION OF E-COMMERCE

• E-Commerce or Electronic commerce is a process of buying, selling, transferring or


Exchanging products, services and/or information via electronic networks and computers
• ‘Formulating Commercial transactions at a site remote from the trading partner and than
using electronic communication to execute the transactions.’
• The definition includes business to business and business to consumer transactions
THE BRIEF HISTORY OF E-COMMERCE

• 1970s
E-Commerce meant the facilitation of commercial transactions
electronically, using technology such as data interchange (EDI) and
electronic fund transfer (EFT), allowing business to send commercial
documents like purchase orders or invoices electronically.
• 1980s
. The growth and acceptance of credit cards
. Automated teller machine (ATM)
. Telephone banking
• 1990s
.the internet commercialized and users flocked to participate in the form of dot-coms, or
Internet start-ups
. Innovative applications ranging from online direct sales to e-learning experiences
• 2000s
. Many European and American business companies offered their services through the
word wide web.
. Since than people began to associate a world “e-commerce”.
E-COMMERCE CATEGORIES
• BUSINESS TO BUSINESS
. Businesses make online transactions with other businesses
• BUSINESS TO CONSUMER
. Online transactions are made between businesses and individuals consumer’s E.g.
Amazon. Com, eBay . Com.
• CONSUMER TO CONSUMER
. Consumer-to-consumer (C2C) is a type of e-commerce in which consumers trade
products, services and information with each other online.
CONSUMER TO BUSINESS
. The consumer-to-business (C2B) e-commerce model allows businesses and consumers to
have a mutually beneficial relationship.
• BENEFITS OF E-COMMERCE
• BENEFITS TO ORGANISATIONS

• Global reach
• Cost reduction
• Supply chain Improvement
• Extended hours : 24/7/365
• Customization
• Improved customer relations
• BENEFITS TO CONSUMER

• More products and services


• Cheaper products and services
• Instant delivery
• Information availability
• Participation in auctions
• BUSINESS APPLICATIONS

• Email
• Instant messaging
• Online shopping and other tracking
• Online banking
• Shopping cart software
• Teleconferencing
• Electronic tickets
• ONLINE SHOPPING

• Online shopping is the process of buying goods and services who sell on the internet
• Online consumer’s are evenly split between men and women and tend to be better
educated, younger, and more effluent than the general population
• ONLINE SHOPPING

• ADVANTAGAGES

. 24-access

. Ability to comparison Shop


. The in-home privacy
. Variety
• ONLINE SHOPPING

• Favourite websites for shopping include


those featuring :
• Event tickets
• Online periodicals subscription
• Flowers and gifts
• Consumer electronics
• Travel
• E-COMMERCE TECHNOLOGIES

• THE THREE E-COMMERCE


ELECTRONI CATEGORIES ARE;
C
Markets . Electronic market’s
. Electronic data interchange

Internet . Internet commerce


EDI commerc
e
• ELECTRONIC MARKET’S

. The use of information and communication technology to present a range of offerings


available in a market segment and hence enable:
. The purchaser to compare the prices(and other attributes);
. Make a purchase decision.
• The usual example of an electronic market is an airline booking system.

• ELECTRONICK DATA INTRRCHANGE(EDI)


. EDI Provides a standardised for coding trade transactions so that they can be communicated
directly one computer system to another.
• EDI removes the need for printed orders and invoices and avoids the delays and errors
implicit in paper handling.
• EDI is used by organisations that make a large number of regular transactions. Examples
are the large supermarket chain and the vehicle assemblers which use EDI for
transactions with their suppliers.
• INTERNET COMMERCE

. Information and communications technologies can also be used to advertise and make
once-off sales of a wide range of goods and services.
. The type of e-commerce is typified by the commercial use of internet. the internet can, for
example, be used for the purchase of books that are then delivered by post or the booking
of tickets that can be picked up by the clients when they arrive at the event.
. It is to be noted that the internet is not the only technology used for this type of service and
this is not the only use of the internet in e-commerce.
• THE TRADE CYCLE

.. Conducting a commercial transactions involves the Following steps;


0. pre-sale:
“search- finding a supplier
. “negotiate- agreeing the term of trade
.. Execution:
“ Order
. “ Delivery
.. Settlement:
“invoice “Payment “ After sale, warranty and services

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