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Lesson 1-LWC

Effective communication is important for workplaces as it (1) promotes motivation, is the basis for planning, and alters attitudes; (2) can be in-person, through body language, phone conversations, or written exchanges; and (3) workplace discussions aim to create plans, solve problems, and allow all voices while being led democratically.

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Reyann Habig-Adzuara
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45 views34 pages

Lesson 1-LWC

Effective communication is important for workplaces as it (1) promotes motivation, is the basis for planning, and alters attitudes; (2) can be in-person, through body language, phone conversations, or written exchanges; and (3) workplace discussions aim to create plans, solve problems, and allow all voices while being led democratically.

Uploaded by

Reyann Habig-Adzuara
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd
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Leading Workplace

Communication
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Importance of
Communication
Importance of Communication

1. Promotes 4. Prompt 7. Means of


motivation. decision. coordination.

2. Basis of 5. Controlling
planning. process.
3. Alter an 6. Sound
individual’s attitude relations.

Earth is the Mars is actually a


beautiful planet very cold place
where we all live
Types and How to Improve Each One

3. Phone
01 1. Verbal (In- 03
Conversations.
Person)
Communication.

2. Body Language 4. Written


02 04
& Facial Communication.
Expressions.
01
LEADING WORKPLACE
DISCUSSION?
LEADING WORKPLACE
DISCUSSION?
1. Set the stage
2. Choose a space
3. Provide food and
drink
4. Bring materials to
help the discussion
LEADING WORKPLACE
DISCUSSION?
5. Become familiar with the
purpose and content of the
discussion
6. Make sure everyone gets
any necessary information,
readings, or other material
beforehand
REASONS ON LEADING A GROUP
DISCUSSION?
REASONS ON LEADING A GROUP
DISCUSSION?

1. It is part of your job 2. You have been asked to

4. It was your idea in the


3. A discussion is
first place.
necessary
Elements of Group Discussion:

• All members of the group can hear others’


ideas and feelings stated openly
• Group members can safely test out ideas
that are not yet fully formed
• Group members can receive and respond
to respectful but honest and constructive
feedback
Elements of Group Discussion:

• A variety of points of view are put forward


and discussed
• The discussion is not dominated by any
one person
• Arguments, while they may be spirited, are
based on the content of ideas and
opinions, not on personalities
Elements of Group Discussion:

• Even in disagreement, there’s an


understanding that the group is working
together to resolve a dispute, solve a
problem, create a plan, make a decision,
find a precept or set of precepts all can agree
on, or come to a conclusion
Purposes of Workplace
Discussion:
Purposes of Workplace Discussion:

Create a new situation – form a coalition,


start an initiative, etc.
• Explore cooperative or collaborative
arrangements among groups or
organizations
• Discuss and/or analyze an issue, with no
specific goal in mind but
Purposes of Workplace Discussion:

● Discuss and/or analyze an issue, with no


specific goal in mind but understanding
● Create a strategic plan – for an
initiative, an advocacy campaign, an
intervention, etc.
Purposes of Workplace Discussion:

● Decide on an action
● Provide mutual support
● Solve a problem
● Resolve a conflict
● Plan your work or an event
When leading a workplace
discussion:
1. Gives everyone involved a
voice
2. Allows for a variety of ideas to be
expressed and discussed
3. Is generally a democratic,
egalitarian process.
4. Leads to group ownership of
whatever conclusions, plans, or
action the group
decides upon.
5. Encourages those who might
normally be reluctant to speak
their minds.
DO’S AND DON’TS FOR
DISCUSSION LEADERS
Do:

• Model the behavior and attitudes you


want group members to employ.
• Use encouraging body language and
tone of voice, as well as words.
• Give positive feedback for joining the
discussion.
Do:

Be aware of people’s reactions and


feelings and try to respond
appropriately.
• Ask open-ended questions.
• Control your own biases. • Keep
your mouth shut as much as
Do:

• Keep your mouth shut as much as


possible.
Don’t:

• Don’t let one


• Don’t let one or a point of view
small group of override others,
individuals
dominate the • Don’t be the font of
all wisdom.
discussion.
Do:

Be aware of people’s reactions and


feelings and try to respond
appropriately.
• Ask open-ended questions.
• Control your own biases. • Keep
your mouth shut as much as
Do:

Be aware of people’s reactions and


feelings and try to respond
appropriately.
• Ask open-ended questions.
• Control your own biases. • Keep
your mouth shut as much as
Do:

Be aware of people’s reactions and


feelings and try to respond
appropriately.
• Ask open-ended questions.
• Control your own biases. • Keep
your mouth shut as much as
Thank you for listening!
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Alternative resources
Here’s an assortment of alternative resources whose style fits the one of this template:

Photos
● Three young businesswomen sitting at workplace talking to each other in the office
● Business woman explaining new business plan to her colleague on flipchart
● Smiling businesswoman showing diary to her colleague
● Business people at meeting

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