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Quality Control and Quality Assurance

Quality control ensures that products meet defined quality standards by testing finished products. It focuses on detecting defects. Quality assurance prevents defects by developing planning processes and defining quality standards that are intended to be followed throughout manufacturing. It is a proactive, process-oriented approach while quality control is a reactive, product-oriented approach. Both work together, with quality control providing feedback to quality assurance if defects are detected so that the root cause can be determined and processes improved.

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64 views12 pages

Quality Control and Quality Assurance

Quality control ensures that products meet defined quality standards by testing finished products. It focuses on detecting defects. Quality assurance prevents defects by developing planning processes and defining quality standards that are intended to be followed throughout manufacturing. It is a proactive, process-oriented approach while quality control is a reactive, product-oriented approach. Both work together, with quality control providing feedback to quality assurance if defects are detected so that the root cause can be determined and processes improved.

Uploaded by

Advait Dalvi
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd
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QUALITY CONTOL

It is a procedure or set of procedures intended to ensure that the


manufactured products or performed service adheres to a define set
of quality criteria or meets the requirements of the client or
customer.
QUALITY ASSUARANCE
It is the process of verifying or determining whether products or
services meet customer expectations.
The Capability Maturity Model Integration (CMMI) model is widely
used to implement Process and Product Quality Assurance (PPQA) in
an organization.
QUALITY ASSURANCE VS. QUALITY
CONTROL
Quality Assurance: It is a failure prevention system
that predicts almost everything about product safety,
quality standards and legality that could possibly go
wrong and then takes steps to control it.
Quality Control: It is a failure detection system that
uses a testing technique to identify errors or flaws in
products and test the end products at specified
intervals, to ensure that the products or services meet
the requirements as defined during the earlier
process for QA.
Conti…
Quality Assurance: QA department develops all the planning processes
and procedures in order to try to make sure that the products
manufactured or the service delivered by the organization will be of
good quality.
Quality Control: As some process parameters cannot be controlled,
Quality control department checks the products or services for
defects that happen due to these parameters, trying to achieve the
overall Quality Control objectives of providing a defect-free product or
service to the customers.
Conti…
Quality Assurance: It defines the standards/methodology to be
followed in order to meet the customer requirements.
Quality Control: It ensures that the defined standards are followed at
every step.
Conti…
Quality Assurance: This is done by conducting various tests and
checks , an input to the QA department which then reviews the
required in the processes.
Quality Control: Based on them, Quality Control prepares regular
reports that act as the same and decides on the corrective and
preventive actions.
Conti…
Quality Assurance: In general, the QA activities are done before the
product is manufactured or the service delivered.
Quality Control: Its activities are done during the manufacturing
process and once the product is manufactured.
Quality Assurance: It is proactive approach.
Quality Control: It is reactive approach.
Conti…
Quality Assurance: It is process oriented.
Quality Control: It is product oriented.
Quality Assurance: It makes sure you are doing the right things, the
right way.
Quality Control: It makes sure the results of what you have done are
what you expected.
Conti…
Quality Assurance: These tasks are conducted by managers, third party
auditors and customers*.
Quality Control: These tasks are expected by experts who are directly
involved with the design or manufacture of a product on the shop
floor such as engineers, inspectors etc.
Conti…
Quality Assurance: Examples, QA audit would focus on the process
elements of a projects. Ex: Are requirements being defined at the
proper level of details ?
a) Process documentation b) Establishing standards c) Developing
checklists d) Conducting internal audits.
Quality Control: A Quality control review will focus on product
elements. Ex: Are the defined requirements the right
requirements ?
a) Performing inspections b) Performing testing.
Conti…
Summary:
Quality control detected a recurrent problem with the quality of the
products. It provides feedback to QA personnel that there is a
problem in the process or system that is causing product quality
problems. QA determines the root cause of the problem and then
brings changes to the process to ensures that there are no quality
issues in future.

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