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GOOD DAY!
ORGANIZATION AND MANAGEMENT
Welcome to our class!
GENNELY SALIGAO PILAPIL
What is the meaning of management from different perspectives? Management is the art of getting things done through people. – Mary Parker Follet Management is a distinct process consisting of planning, organizing, actuating and controlling; utilizing in each both science and art, and followed in order to accomplish pre-determined objectives. -George R. Terry Management is the art of knowing what you want to do and then seeing that you do it in the best and the cheapest way. -- F.W. Taylor, Management is the art of getting things done through others and with formally organized groups. -- Harold Koontz OBJECTIVES 1. Explain the meaning, functions, types and theories of management (ABM_AOM11-Ia- b-1) MANAGEMENT FUNCTIONS are needed in order to accomplish the management process of coordinating and overseeing the work performance of individuals working together in organizations. MANAGEMENT FUNCTIONS INCLUDES
1. Planning involves determining the
organization’s goals, listing down action plan that must be done and the resources to be used to accomplish them MANAGEMENT FUNCTIONS INCLUDES 2. ORGANIZING- includes assigning tasks, setting aside funds for future use, and developing harmonious relationship among them for the achievement of organizational goal. MANAGEMENT FUNCTIONS INCLUDES 3. STAFFING - indicates filling in the different job positions in the organization’s structure which includes recruiting individuals depending on the type of jobs and number of manpower needed. Its purpose is to put the right person on the right job MANAGEMENT FUNCTIONS INCLUDES 4. LEADING/DIRECTING -involves influencing, supervising, training, guiding and motivating subordinates to do their best so that they would be able to help the organization’s endeavor to attain their set goals. MANAGEMENT FUNCTIONS INCLUDES 5. CONTROLLING - involves evaluating and, if necessary, correcting the performance of the individuals or teams to ensure that they are all working toward the previously set goals and plans of the organization. Management functions will all go to waste if coordination, efficiency, and effectiveness are not practiced by an organization’s managers. Coordination ensures that all individuals or teams are harmoniously working together to achieve their goal while efficiency refers to the optimal use of scarce resources (human, financial, physical, and mechanical) in order to bring maximum productivity; and effectiveness means “doing things correctly” when engaged in activities that will help the organization attain its aim. In my previous area of work (as a Production Leader/Asst.Supervisor in a Manufacturing Company) we do monthly planning in order to meet the given amount of output product of a certain motor. We plan the specific number of motors that should be finish daily and how many motors should an individual make in every hour to meet the daily quota and if certain downtime (broken down of machines) occurs during the production, what is the right actionto do to recover and still meet the quota. And so, before the start of production, as a leader, I check if my staffs needed are complete to form the production line and if not, then we need to recruit (either internal/external) some individuals depending on the needed skills in the production. Then I organize the intended work groups to make a certain part of a motor up to the end of the production line and make sure that they work all together harmoniously to finish the product. And to motivate them to finish their task accordingly, I give them some rewards (giving vacation leaves, gifts for the best operator, treat them outside, etc.) for them to finish their tasks at the given target time with a minimal scrap motor. And lastly, to make sure that we meet the daily quota, I control their absences, make sure that all operatorsdo their tasks correctly and check if their machines are working according to the standards that we should meet in making the motors. Management can be used in different aspects of life. For the past decades, a lot of management approach is developed. Some of them even originated from another management approach. In this module, we will just discuss the important events of some specific management It began in the late 19th century after the Industrial Revolution but saw more definitive form in the 20th century. Industrial Revolution refers to the transition from hand production methods to machines, new chemical manufacturing processes, iron production processes, increasing use of steam power, and the development of machine tools. EVOLUTION OF MANAGEMENT THEORY EVOLUTION OF MANAGEMENT THEORY 1. Scientific Management Theory Frederick W. Taylor (1856-1915) known as the “Father of Scientific Management” is the most significant contributor of this approach. He defines management as “the one best way” for a job to be done. He made a study of his worker why they have a low output. The result came out that the workers have lack of enthusiasm, and discrepancy in their job assignments with their skills. And so he came up with the Scientific Management Principles. Four Principles of Scientific Management: 1. Develop a new method in performing a job base in science to replace the old one. 2. Teach, train and develop the workers. 3. Interest of employer & employees should be fully harmonized 4. Establish fair division of work and responsibility between management and workers Another contributor of this approach is the husband and wife tandem of Frank Gilbreth (1868-1924) and Lillian Gilbreth (1878-1972). They devised a classification of scheme to label 17 basic hand motions to increase productivity and remove wasteful motion which is called the “THERBLIGS”. 2. Administrative Management Theory This theory focused on manager’s role and what management practices are best to apply. The most famous personalities in this approach are Henri Fayol (1841-1925) known as the “Father of Principles of Management” and Max Weber (1864-1920). Fayol believed that management activities should be practiced and viewed separately from other organization activities such as marketing, finance and research. While Weber wrote that organizations must have authority structures and coordination with others based on what he referred to as bureaucracy. Henri Fayol’s Management Principles: 1. Work division or specialization 2. Authority and Responsibility 3. Discipline 4. Unity of Command 5. Unity of Direction 6. Subordination of individual interest to general interest 7. Remuneration/pay 8. Centralization 9. Scalar chain of authority 10. Maintenance of Order 11. Equity/fairness 12. Stability of tenure of workers 13. Employee Initiative 14. Espirit de corps/Promotion of team spirit Bureaucratic Characteristic: 1. Division of Labor 2. Formal Hierarchical Structure 3. Selection based on Technical Expertise 4. Management by Rules 5. Written Documents 6. Only Legal Power is Important 7. Formal and Impersonal relations 3. Behavioral Management Theory
This is also known as Human Relations
Management Theory. This theory focuses on the human aspect of work. Elton Mayo (1880- 1949) and Abraham Maslow (1908-1970) are the most commonly associated personalities in this era Mayo did a study known as the “Hawthorne”, the lighting experiment and the bank wiring room supervision experiment to know what affects a worker’s productivity. From this experiment, he concluded that the supervisory tasks given to the worker (giving privileges and special attention) boost their productivity and the lighting has nothing to do with it. In addition, he emphasized that the human relations and social needs of workers are important aspects of management On the other hand, Maslow created a theory based on his assumption of the human needs known as Maslow’s Hierarchy of Needs. Needs are classified according to hierarchical structure of importance from lowest to highest (a) Physiological needs include food, clothing, shelter, air, sex, and all other physical needs necessary for a human being to live well. (b) Safety needs includes the basic security, stability and protection such as body, employment, resources, family, property, and health security. (c) Belonging and Love needs includes friendship, family and sexual intimacy. (d) Esteem needs includes self-esteem, confidence, achievement, respect, fame, and glory. (e) Self-actualization needs is the last need to be satisfied where in an individual feels the need of finding himself. This may include acceptance of facts, morality, spontaneity, and others 4. Management Science Theory This is also known as the Quantitative approach to management. This theory originated during World War II as mathematical and statistical solutions to military problems were developed for war time used. 5. Organizational Environment Theory This theory focused on understanding the external factors in the environment that might have an effect on achieving organization’s goal. They’ve recognized that human factor alone is not the only reason to achieve their aim. Factors such as social, technical and economic can be in the form of system (Open or Closed) might as well affect their organization. Open system interacts with its environment (trends and interest of people, etc.) while Closed system has no interaction with its environment (machines and materials, etc.). Understanding which system might affect the organization either good or bad will lead managers to plan, decide and take actions for the benefit of the whole organization. Different Types of Management Styles 1. Autocratic
An autocratic style of management, is when, a manager
makes a decision unilaterally. The manager conveys the decision to staff, and they have to work, within the scope of that decision 2. Consultative In the consultative style, the manager engages the subordinates efficaciously, in the decision-making and problem-solving process. The consultative style endorses the concept of empowerment. Communication is generally downward, but feedback to the management is encouraged to maintain morale 3. Persuasive Persuasive style of management is somewhat similar to the autocratic style of management. The major difference is that, despite holding the entire power of decision-making, the persuasive manager spends more time, working with his subordinates, in order to try to convince them, of the benefits of the decision that have been made. 4. Democratic A democratic style is a multilateral approach, where the manager allows the employees, to take part in decision-making, and therefore everything is agreed upon by the majority. This type of management style is mostly found in businesses, where efficiency is a joint operation. 5. Laissez Faire Laissez Faire by definition means refusal to interfere. In Laissez Faire style, the role of the manager is more like a mentor and stimulator, and the employees manage their respective areas of business. This type of management works only, if the people involved are self-motivated and task-oriented MULTIPLE CHOICE: Direction: Read and understand each question carefully. Write the letter of the best answer in a separate sheet of paper. 1. Which management principle states that each subordinate should report and receive to only one superior to avoid conflict or confusion? A. Authority C. Equity B. Centralization D. Unity of Command 2, Which part of the management function includes evaluating results, correcting performance of employees and see to it that set goals and plans will be achieved? A. Controlling C. Organizing B. Leading D. Planning
3. Which of the following influential people is known
as the father of scientific management? A. Fayol C. Taylor B. Mayo D. Weber 4. Which of the following activities is an example of the Hawthorne study? A. Bank wiring observation C. Lighting experiment B. Employee interview program D. Machine testing
5. What management function is displayed in this
situation: Andrei spend most of his time at work setting their goals and deciding on the different tasks for his subordinates to achieve it. A. Leading C. Planning B. Organizing D. Staffing 6. Which management theory states that human factor alone is not a consideration to achieve organizational effectiveness? A. Behavioral Management B. Management Science C. Organizational Environment D. Scientific Management
7. Who is the father of Principles of Management?
A. Abraham Maslow C. Frederick Taylor B. Elton Mayo D. Henri Fayol 8. Which of the following management theory originated during World War II as mathematical and statistical solutions to military problems were developed for wartime use? A.Administrative Management B.Behavioral Management C. Management Science D. Scientific Management 9. Which of the following is the least need of human base on Maslow’s Hierarchy of needs? A. Belonging C. Physiological B. Esteem D. Self-actualization 10. Which management theory focuses on human aspect of work? A. Administrative Management B. Behavioral Management C. Organizational Environment D. Management Science 11. What management function is displayed in this situation: Diane is the manager of a five-star hotel. In her 5 day observation, she noticed that they had plenty of customers checking in and out. Due to insufficient staff to assist the customer’s daily needs, she decided to recruit and hire additional employees. A. Controlling C. Organizing B. Leading D. Staffing 12. Which of the following is NOT a characteristic of bureaucracy? A. Generalism C. Impersonality B. Hierarchy of authority D. Specialization 13. Which of the following statements is correct in terms of Autocratic to persuasive type of management? A. A manager is more like a mentor. B. The manager makes the entire decision. C. Manager allows the employees in decision making. D. Managers spend more time working with his subordinates. 14. Which term is best described as the process of obtaining, deploying, and utilizing a variety of resources to contribute to an organization's success? A. Management C. Planning B. Organizing D. Staffing 15. Which management function is involved in determining the organization’s goals, and performance objectives, and defining strategic actions that must be done to accomplish them? A. Controlling C. Organizing B. Leading D. Planning That’s all for today GOODBYE CLASS! God bless us all
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