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Non Verbal Communucation

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22 views23 pages

Non Verbal Communucation

Uploaded by

rupalitaneja06
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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NON-VERBAL

COMMUNICATION

THINGS THAT YOU DON’T REALLY


SAY; BUT THEY SAY A LOT ABOUT
YOU

PRESENTED BY:
Ms.Reema Ansari
(Basic Science Dept.)
AGENDA

 WHAT IS NON VERBAL COMMUNICATION?

 CHARACTERISTICS OF NON VERBAL


COMMUNICATION

 TYPES OF NON VERBAL COMMUNICATION

 COLOUR AND CULTURAL INFLUENCES

 IMPROVING NON VERBAL COMMUNICATION


WHAT IS NON VERBAL
COMMUNICATION?
 Nonverbal communication has been defined as
communication without words.

 It includes apparent behaviors such as facial


expressions, eyes, touching, and tone of voice, as well
as less obvious messages such as dress, posture and
spatial distance between two or more people.

 A communication where action speaks louder than


words.
According to the social
anthropologist, Edward
T. Hall, in a normal
conversation between
two persons, less than
35% of the social
meanings is actually
transmitted by words.
So, at least 65% of it is
conveyed through the
body (non-verbal
channel).
Characteristics of Nonverbal
Communication
 Intentional or
unintentional
 Ambiguous
 Primary
 Continuous
 Multi-channeled
Types of Nonverbal Communication

 Kinesics
 Paralanguage
 Vocal interferences
 Spatial Usage
 Self-presentation
cues
Kinesics
 Eye Contact
 Facial expressions
 Gesture
 Posture
 Touch
EYE CONTACT

 Staring- challenges
 Glances - socially acceptable timing
 Appraisal- may indicate interest
FACIAL EXPRSSION

 Facial
expressions
reflect emotion,
feelings and
attitudes.
GESTURES

 GESTURES of a person
include attitude or
movements. For
example, when a boy is
sad he may droop his
head and walk slowly.
 Or, if a girl is happy,
she might run and
jump or stand up
straight and put her
hands in the air.
POSTURE
•Reactions to an
invasion of your
space

•Getting defensive

•Becoming
aggressive

•Retaliation
TOUCH

 Touching and being


touched are essential
to a healthy life
 Touch can
communicate power,
empathy,
understanding
PARALANGUAGE
 Pitch
 Volume
 Rate
 Quality
 Intonation
VOCAL INTERFERENCES
 Extraneous sounds or words that
interrupt fluent speech
– “uh,” “um”
 Filler
SPATIAL USAGE
 Proxemics
– Intimate distance
– Personal distance
– Social distance
– Public Distance

 Territory
SELF-PRESENTATION CUES
 Physical Appearance

 Time (Chronemics)

 Olfactory Communication
SOME OTHER ELEMENTS OF NON
VERBAL COMMUNICATION
 Personal space at
work
 Your office
 Your desk
 A table in the
cafeteria that you
sit at regularly
Color Influences Communication

Yellow cheers Red excites Blue comforts


and and and
elevates moods stimulates soothes

In some In some
cultures cultures
black suggests white suggests
mourning purity
CULTURAL INFLUENCES

Non verbal
signals vary
form culture to
culture
 In the United States it is a
symbol for good job
 In Germany the number
one
 In Japan the number five
 In Ghana an insult
 In Malaysia the thumb is
used to point rather than
a finger
Improving Nonverbal
Communication Skills
 When sending messages
– Be conscious of nonverbal behavior
– Be purposeful in use of non-verbals
– Make sure non-verbals are not
distracting
– Match verbal and nonverbal
communication
– Adapt to the situation
 When receiving messages
– Don’t automatically assume
– Consider gender, culture and
individual differences
– Pay attention to all aspects of
nonverbal communication
– Use perception checking
THANK YOU!

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