Ami Events Analysis
Ami Events Analysis
• Smart meter: The smart meter collects and sends the meter reading data periodically to the control centre
and thus monitors and optimize the power consumption. A smart meter itself consists of three main
components viz., a meter to record the energy generated or consumed, a computer to process real-time
check to know the line-voltage and current, log the data(such as numbers of outages or tampering), and a
modem to connect to the network.
• Gateway/Access Points: It acts as an interface between the smart meter and the control centre. It
forwards the control commands and meter reading data disseminated by the control centre and smart
meters respectively.
• Control Centre: It receives the real time metering information from the network, performs the data storage
and processing to generate the control commands to monitor and regulate the smart power generation,
transmission and distribution throughout the grid.
This is a relatively new concept for utilities, and its true value is largely untapped. Some utilities in
North America are just at the early adoption stage of gaining insights from event data. Event
information relayed from smart meters includes real-time device status, power quality information
and meter status information, all of which provides a very powerful source of information to
improve utilities’ core business processes.
Based on our experience with and observations of the changing nature of utilities’ industry
operations, we believe that information captured from events can be used to derive useful insights
to vastly improve customer experience, grid reliability, outage management and operational
efficiency.
Standard Events
Clock Adjusted (Old Date/Time) Low Metering
Clock Adjusted (New Date/Time) Low Metering
Clock Invalid Medium Metering
Replace Battery Medium Metering
Battery Voltage Low Low Metering
Dataflash Memory Error (SPI Error) Medium Metering
EEPROM Memory Error (IIC Error) High Metering
Watchdog Error (CPU Reset) High Metering
FW Upgrate Successfully Medium Metering
MD Reset High Metering
Meter Error High Metering
Event Log Cleared High Metering
Fraud Events
• Customer experience: Events like last gasp and power restore, which can identify field outages and
take proactive action even before the customer calls, as well as alerts and notifications to customers
regarding power outages.
• Outage management: Events to detect outages at the right device level and create proactive tickets, as
well as “power restore” to identify nested outages after large-scale outage restoration.
• Power quality: Events like “voltage sag” and “voltage swell,” in correlation with other device status
information to proactively identify open neutrals and flickering lights.
• Revenue assurance: Events like meter inversion and reverse energy flow, along with meter reads to
identify power theft and abnormal usage/demand patterns.
• Smart meter network operations and monitoring: Events and meter ping commands to identify
damaged/defective meters, access relays and other devices, as well as hardware events to provide
information regarding device hardware such as battery information, firmware version, etc.
For DT meters, compliance with industry protocols and guidelines to ensure optimal standards of safety
is needed to ensure zero difficulty on field. It also has to be ensured that appropriate transition and post
deployment plans are in place, to meet regulatory requirements in such a way we attend to events
reported.
BHUB Technical
AMI
T.E Supervisors
ADMIN
An additional advantage of SMs is feedback to customers about energy flows at their connection points,
which allows them to have a better awareness of their consumption behaviors. The more information is
available, the higher the customer flexibility and their capability to control their own consumption
Taking of Event report serious will enhance the business productivity and service delivery to our
customers. “when our customers are happy, it will also give us confidence to approach or interact with
our customers”