SAP Backbone Concept & Configuration
SAP Backbone Concept & Configuration
&
Configuration
What is SAP's Support Backbone?
SAP's Support Backbone is the central infrastructure located at SAP to provide technical support to our customers.
The legacy infrastructure remains in place to allow a safe transition for customers.
The Support Backbone consists of several different systems for different purposes
SAP Solution Manager connects to the Support Backbone to exchange data with SAP related to SAP Note Downl
Maintenance Planner, IT Service Management, and SAP Early Watch Alert and many more.
Customers using SAP Solution Manager must transition to the new SAP Support Backbone
infrastructure by end of 2019 in order to ensure continuous connectivity to SAP.