Mastering Contract Management Training 2022
Mastering Contract Management Training 2022
MANAGEMENT TRAINING
DATE: 22 – 26 MAY 2022
ONLINE
LEARNING OUTCOMES
Contract law management
Good Contracting and Procurement Practice
Contract Types and Payments
Contract Administration and Close Out
Source Selection and Contract Development and
Contract Negotiation
Refresh your knowledge of the law surrounding
breach, termination and liquidated damages,
enabling you to draft tighter provisions and
ensure greater protection for your stakeholders
Share the knowledge and experience of peers
from different countries and sectors
What is contract?
A contract is a legally binding agreement between at least two parties.
The basic principles of formation of contract govern formation all contracts,
whether you:
buy or sell services
sell a product
sell a business
buy intellectual property
sell products to consumers
give a guarantee.
They're everywhere.
And it's all controlled by contract law.
Some contracts must be in writing to be enforceable. Most don't.
Many businesses make the mistake that if there is no written contract,
there cannot be a contract. The rules apply to oral contracts as well, and
those formed by conduct of the parties.
The rules apply across the board.
Principles of Contract law in
Business
Freedom of Contract
One of the first principles of contract law is autonomy.
Businesses are free to contract on terms and on any terms
they choose. They may allocate risks within their contracts
as they wish. It is up to the parties to decide what risks
they will accept and on what terms.
Courts will respect their decisions and enforce the deals
that they sign up to.
Of course there are exceptions.
But the principle of freedom of contract comes before all of
the exceptions.
That's basically how the law works:
you can agree to whatever you like,
unless the law takes it away.
Principles of Contract law in
Business
Fairness and Open dealing
But there are exceptions to these policies. The exceptions are limited.
The exceptions revolve around unfair conduct.
When a party does not deliver on their promises, it's a breach of contract.
When a party acts without notice to their counterpart, legal consequences
follow.
Notice in this context means telling the counterpart before:
imposing harsh or oppressive terms in a contract.
The more unreasonable or extortionate a contract term is, the more effort
needs to be taken to draw attention to it before the contract is finalised
steps are taken which could affect a party's legal rights - where they have
no legal entitlement to do so.
Not giving notice can backfire - and badly
Requiring a contract to use clear words to deprive a party of their usual
fundamental legal rights
When there is an imbalance between the bargaining power of negotiating
parties and one takes advantage of the other.
Ten Tips for Making Solid Business
Agreements and Contracts
1. Get it in writing.
2. Keep it simple
3. Deal with the right person
4. Identify each party correctly
5. Spell out all of the details
6. Specify payment obligations
7. Agree on circumstances that terminate the
contract
8. Agree on a way to resolve disputes
9. Pick a state law to govern the contract
10. Keep it confidential
What isn’t a Contract?
With reference to a
specific project or
contract you once
participated in, explain
the contract close out
process in detail.
Contract Management
Software
Contract management software allows users to track and
manage contracts through the various stages of their lifecycles.
These include:
Authoring or drafting contracts
Negotiating with the parties involved
Soliciting contract approvals
Executing contracts
Tracking obligations
Making amendments
Renewing
Among other things, this type of software helps businesses with
renewal notifications, compliance management, capturing digital
signatures and managing contract templates, as well as
document storage and version control.
Common Functionality of Contract
Management Software
Allows users to standardize contracts
by letting them drag and drop contract
language from a library of approved
Contract drafting
clauses or sections. Certain solutions
provide customizable, industry-specific
templates.
Enables users to organize, track and
automate the contract lifecycle. This
includes monitoring contracts to
Lifecycle management enforce their obligations,
understanding negotiation terms,
collecting payments, seeking
approvals and creating amendments.
Allows users to monitor and keep track
of contract milestones by sending
automated notifications at predefined
intervals. Also enables sending
Alerts and notifications
automated alerts to sales personnel
associated with contracts nearing their
renewal dates about entering into
contract re-negotiations.
Common Functionality of Contract
Management Software
Allows users to monitor contract
commitments and report any deviations
Compliance management from the approved workflow. Also
enables users to benchmark contracts
against existing regulatory frameworks.
The existence of the right to enforce the contract does not make
the third party a party to the contract. The third party simply has
the right to sue on the contract, claim damages or an injunction
as if they were a party to the contract.
This example clause excludes the operation of the Contracts
(Third Party Rights) Act altogether.
Drafting clauses such as these to grant rights to third parties (as
opposed to exclude them) is a form of art. It depends on the
rights to be granted, to whom they're to be granted and the
limitations to those rights intended to be granted.
Permitting third parties to have rights under a contract expands
the exposure to risk of the contracting parties: they could be sued
by any person deriving a benefit from the contract
Third Party Rights Clause
No person who is not a party to this Agreement will have any
right to enforce it pursuant to the Contracts (Rights of Third
Parties) Act 1999.
CLASS ACTIVITY: 10 MINS
Using an example from
your industry, explain the
circumstances that would
result in a contract
variation and explain the
procedures that must be
followed to effect contract
variation?
Variation of contract
In simple terms, a contract
variation occurs when the parties
agree to do something differently
from the way they originally
agreed, whilst the remainder of
the contract otherwise operates
unchanged. ... Such an agreement,
if valid, would amount to a
variation of the existing contract.
Entire agreement clause
An entire agreement clause in a contract An example of a
asserts that the contract constitutes the comprehensive entire
whole agreement between the parties agreement clause would be
and seeks to prevent the parties from as follows: “1. ... Each party
relying on any preceding agreements, acknowledges that in entering
into this agreement it does
negotiations or discussions that have not
not rely on, and shall have no
been set out in the agreement. remedies in respect of, any
The purpose of an entire agreement representation or warranty
clause is to make clear that the (whether made innocently or
document in which it appears (and any negligently) that is not set out
other documents specified) constitute in this agreement.
the whole agreement between the
parties.
This helps ensure contractual certainty:
the parties know that the agreement is
confined to the four corners of the
document.
Joint and several laiblity
In law, joint and several liability makes all
parties in a suit responsible for damages up to
the entire amount awarded. That is, if one
party is unable to pay, the others named must
pay more than their share.
Parties to a joint and several contract are thus
bound jointly, so they are liable for the entire
obligation, and severally, so each may be sued
separately for the entire loss.
This allows individual promisors to be sued for
enforcement of a contract without joining all
co-promisors.
Severance clause
Severance clauses set out a procedure which the parties
intend to take where a court rejects the bad parts of a
contract.
Any part, provision, representation or warranty of this
Agreement which is prohibited or which is held to be void or
unenforceable shall be ineffective to the extent of such
prohibition or unenforceability without invalidating the
remaining provisions hereof.
Any part, provision, representation or warranty of this
Agreement which is prohibited or unenforceable or is held to
be void or unenforceable in any jurisdiction shall be
ineffective, as to such jurisdiction, to the extent of such
prohibition or unenforceability without invalidating the
remaining provisions hereof
The outcome is that what is left are the enforceable and valid
parts of the contract.
Indirect and consequential
loss
In assessing damages for breach of contract:
Consequential loss (also known as indirect loss) arises
from a special circumstance of the case, not in the usual
course of things.
Direct loss is the natural result of the breach in the usual
course of things.
Exclusion and limitation clauses in commercial contracts
are used to control, or put a cap on, a party’s liability.
One of the most common types of clause is one that
attempts to limit liability for “indirect or consequential”
loss or damage.
The reason for wishing to exclude liability for “indirect or
consequential” losses is that these losses may be
unpredictably large, or open-ended, representing an
“unquantifiable risk”.
Whoever causes the death of any person by doing
any rash or negligent act not amounting to
culpable homicide, shall be punished with
imprisonment of either description for a term which
may extend to two years, or with fine, or with
both.”
You can't exclude liability for death or personal
injury caused by your negligence. ...
You can only exclude liability for other losses
caused by your negligence, if reasonable
. When dealing with a consumer, your standard
terms can't exclude or restrict liability for breach
unless reasonable.
Indemnities
An indemnity is a promise by one party to take financial
responsibility for damages that the other party may suffer
as a result of the first party’s breach of its warranties under
the agreement.
Where contracts include representations and warranties,
an indemnification clause should also be included.
Pursuant to such indemnities, each party would agree to
pay any damages and costs of litigation involved from a
breach of its warranties.
Since both parties should be willing to bear the cost for
problems resulting from breach of their warranties
(especially damages to third parties resulting from a
breach of a party’s warranties), an indemnity clause serves
as a mechanism for allocating the risk of loss from certain
problems
Why add idemnty to a
guarantee
One advantage of an indemnity benefit contract
is that it can be structured to cover any type of
expected loss. Both parties to the contract know
what will be paid under what circumstances. One
problem with an indemnity benefit contract is
that it can be a complex process determining
whether or not a loss is covered. Another
disadvantage is if the indemnity does not cover
the losses incurred.
Indemnity clauses are used to manage the risks
associated with a contract, because they enable
one party to be protected against the liability
arising from the actions of another party.
Class activity
1. Can indemnity be capped?
2. Does an indemnity give you 100% of your
loss?
3. Can you indemnify death?
4. Does an indemnity survive contract
termination?
These are damages directly between the two parties to
the agreement.
This makes sense to be capped.
As between the two parties themselves directly, the
value of the deal should be in line with the amount of
risk.
The parties may therefore seek to manage these risks,
either by imposing caps on liability, and/or by adopting
different risk allocation models such as the use of 'knock
for knock' indemnities. ...
Often an overall cap on liability will be agreed at no
more than 100% of the contract price
Therefore if the relevant event occurs before the
contract is terminated, the indemnity clause is usually
considered an enduring provision and one party is still
obligated to indemnify the other even after termination
of the contract.
Promises to negotiate
A promise may be defined as the manifestation of intention to act or
refrain from acting in a specified way, so made as to justify the one
to whom the promise is addressed in understanding that a
commitment has been made.
Typically, the parties to a contract make multiple promises.
From a drafting standpoint, parties sometimes use language other
than the word “promise” in expressing their commitments to future
performance.
Language to establish a promise includes the use of “shall”, “will”,
“must”, “is obligated to”, “covenants” or “agrees to” (but see
above .
Failure to perform the obligation created by an enforceable promise
constitutes a breach of contract, which breach entitles the promisee
to a remedy from the promisor.
Remedies for breach of promise can include compensatory money
damages or a discharge of the promisee’s own duties of
performance (if any) under the contract.
Promises to use best endeavours
If you say you will use your best endeavours, you
are agreeing to do everything in your power, i.e.
to take the steps a prudent, determined and
reasonable person, acting in his own interests
and wanting to achieve the desired result, would
take.
It is an obligation to take all steps that a prudent
and determined person acting in their own
interests and desiring the result would take.
The promisor must do all in its power to bring
about the result, even if that means
subordinating its own interests.
Sole and absolute discretion
If you have sole discretion then you Eg: The terms “sole
are the only person with the discretion” and “absolute
discretion” with respect to
freedom to decide how to act or any determination to be
what should be done in a particular made a Party under this
situation. Agreement shall mean
the sole and absolute
Absolute discretion means discretion of such Party,
complete and total discretion, not without regard to any
limited in any way. standard of
reasonableness or other
That sounds good, if what the standard by which the
settlor intends is to give the trustee determination of such Party
the broadest possible authority to might be challenged.
make or not make distributions.
Translating legal terms
Legal translation is the translation of language used
in legal settings and for legal purposes.
Legal translation may also imply that it is a specific
type of translation only used in law, which is not
always the case. ...
Legal translation is thus usually done by specialized
law translators.
When translating legal terms, the translation must be
consistent, clear, unambiguous, and accurate.
Phrases which have a specific legal significance must
always be translated in the same way.
That is why it is best to have legal documents
translated by court interpreters.
Change of governing law
For agreements that are short in duration
there usually isn't a problem when laws
change. ...
The longer the duration of the contract the
more a change in a law can have an
impact.
The simplest situation would be if a law
make performance under the contract
illegal, in which case performance would be
excused.
Areas of agreement not reduced to
writing
Reduce to writing means put in writing all of the
details of the contract. ...
Like an agreement/decision has been made so now
lets make it official and put it into a written
record/contract.
Oral contracts are verbal agreements between two
parties.
An oral contract occurs when spoken words are
rendered valid and legally enforceable in a court of
law.
However, an oral contract is not legally enforceable
unless it is provable in court, and it must meet
various requirements of contract formation.
Letter of Comfort (law of
contract)
A letter of comfort, sometimes called a "letter of intent", is a
communication from a party to a contract to the other party
that indicates an initial willingness to enter into a contractual
obligation absent the elements of a legally enforceable
contract.
The objective is to create a morally binding but not legally
binding assurance.
Generally, a letter of comfort is drafted only in vague terms, to
avoid creating enforceable contract terms.
Few nations regulate letters of comfort by statute; whether a
letter of comfort creates legally enforceable contractual terms
is often determined only by courts of law, based solely on the
wording of the document.
Despite their nonbinding status, letters of comfort nonetheless
provide risk mitigation because the parent company is putting
its own reputation in jeopardy
Letter of Comfort (law of
contract)
In international contracts, letters of comfort are often used to
assure a contracting party that a parent corporation will provide
its subsidiary with the necessary resources to fulfill the contract.
However, under both international and European Union law, a
letter of comfort does not require the parent corporation to fulfill
the obligations incurred by its subsidiary.
When used to provide support for a subsidiary's actions, a letter
of comfort usually consists of three terms:
A statement from the parent organization acknowledging that its
subsidiary has entered into a contract.
A promise that the parent organization will not sever its legal
relationship with the subsidiary until contractual terms are
satisfied.
A statement of comfort (e.g., "it is our policy" or "it is our
intention") indicating how far the parent organization will go to
support the subsidiary in fulfilling its contractual terms.
How do you write a comfort
letter?
Keep warm tone of the letter;
Try not to describe in detail why you feel sorry for the
addressee (i.e. Do not disassemble the prime factors of
failure);
In private letters, line refers to the emotions;
Official letter contains a formula of having someone to
comfort, you should not create false hopes that the answer is a
definite refusal. However, a bit of compassion will do no harm;
Introduce a positive outlook for the future or possibly a
proposal to solve the problem, an alternative way;
Avoid lofty, grandiloquent phrases that sound artificial;
Think well about the contents of the letter, bearing in mind its
main purpose, which is to comfort the other person. Do not
write the letter, if only it would aggravate the pain.
Heads of Terms
“Heads of terms” denotes a document signed by two
parties intending to enter into a formal contract.
Such a document is also commonly referred to as a
memorandum of understanding or a letter of
intent. ... A further benefit of the use of heads of
terms is that they can contain “lock-out” provisions.
A heads of agreement document will only be
enforceable when it is adopted into a parent contract
and is subsequently agreed upon, unless otherwise
stated. ...
However, such documents can be legally binding if
the agreement document contains terms or
language which explicitly indicates a binding
intention.
Memorandum of
Understanding
A memorandum of understanding is a
document that describes the broad outlines
of an agreement that two or more parties
have reached.
MOUs communicate the mutually accepted
expectations of all of the parties involved in
a negotiation.
While not legally binding, the MOU signals
that a binding contract is imminent.
Memorandum of
Understanding
Importantly, care should be taken to ensure
that any MOU clearly records that, apart
from those matters expressly agreed to be
legally binding, each party regards the
remaining terms of a MOU as non-binding
so that the parties are able to avoid being
unintentionally bound to terms which were
intended to remain open for ...
Drafting a Memorandum of
Understanding
Identify the parties: It should specify the name of the parties
between whom memorandum of understanding is being signed.
Purpose: It should clearly specify the purpose and the goals for which
the memorandum is being signed.
Duration: The memorandum should specify the duration of such an
agreement between the parties i.e the beginning and the ending dates
of the memorandum. Also, it should provide for the circumstances in
which such memorandum will be terminated.
Meeting and Reporting: It should specify the plan for the meetings
between the parties. For instance, parties can decide to meet at least
once in a quarter.
Financial Considerations: The memorandum should specify the
amount of capital contribution to be made by the parties. It should
also mention the person authorized to make the major financial
decisions. The financial record keeping of the assignment/program
being undertaken should also be maintained.
Management: The memorandum may provide for the appointment of
the persons to take care of the day to day operations of the program.
The role, responsibilities, and remuneration should also be mentioned.
Signed with dates: Once the MOU is prepared and agreed upon by
parties involved, it should be signed and dated by the authorized
individuals representing each party or organization.
Lock out vs Lock in
Agreements
A lock-out agreement (sometimes called an exclusivity
agreement) is intended to stop the seller negotiating
with other parties during the lock-out period.
The Court of Appeal has confirmed that
such agreements are enforceable.
A lock-in agreement, by contrast, is an agreement that
the parties will commit to negotiating with each other
until a deal is agreed, and is considered to be
unenforceable in the UK or English Law.
If the pre-contract process is likely to last for months
(rather than weeks) then it is worth thinking about
whether an option agreement or a pre-emption
agreement might be more appropriate than a lock-out
agreement.
Contract Consideration
In order for any contract to be enforceable,
courts generally require three things: mutual
assent (agreement to the contract terms), a
valid offer and acceptance, and consideration.
Consideration is basically the exchange of
something of value in return for the promise or
service of the other party.
In order for a contract to be enforceable, the
consideration that is exchanged must be
deemed “adequate”. This means that the
mutual exchange must involve a fair price in
comparison to the promise that is being made.
Contract Deed
Most contracts made in writing will be simple
contracts but some will be deeds.
Deeds are used because either the law requires their
use or because a deed has certain advantages. ... a
simple contract can be entered into orally but a deed
must be in writing; a deed must make it clear that it is
intended to be a deed.
A deed is a written document which is executed with
the necessary formality (that is, more than a simple
signature), and by which an interest, right or property
passes or is confirmed, or an obligation binding on
some person is created or confirmed.
Deeds are generally enforceable despite any lack of
consideration.
Commencement and Duration
Clause
All clauses and schedules in this Agreement
shall take effect immediately.
Once in force, the provisions of this
Agreement shall continue in force and shall
bind the Parties from time to time until this
Agreement is terminated.
Implied Law
An obligation created by law for the sake of
justice or to avoid unjust enrichment.
Operates as a valid contract for purposes of
remedy only; the general rules of contract
do not apply to contracts implied in law.
Also termed a quasi-contract
Implied Contract Terms
Implied contract terms are items that a court will
assume are intended to be included in a contract,
even though they are not expressly stated. ...
When it is not possible to cover every possible detail,
a lawyer may appeal that such terms were implied to
give force to the intent of the contract.
Express terms are the terms of the agreement which
are expressly agreed between the parties. ...
Implied terms are terms implied into the contract by
the courts.
They are not expressly set out in the contract but are
taken to be as effective as if they were and as if they
had been included from day one of the contract.
Implied Contract Terms
A contractual term that has not been
expressly agreed between the parties, but
has been implied into the contract either by
common law or by statute.
Implied terms can be expressly excluded by
the following types of provisions:
Entire agreement clauses: to exclude
implied terms effectively, the entire
agreement clause should use clear, express
words to this effect.
Interpreting Contracts
Interpreting contracts in English law is an
area of English contract law, which
concerns how the courts decide what an
agreement means.
It is settled law that the process is based on
the objective view of a reasonable person,
given the context in which the contracting
parties made their agreement.
Contract Management Policies
and Procedures
At least the following should be reviewed each time the contract
management policies are reviewed.
Identification and classification of all contracts
Management intervention of contracts based on classification
Recognition, measurement and disclosure for financial reporting
Planning and budgeting for contracts
Oversight of contract management
Resourcing contract management activities
Document and information management
Relationship management
Performance management
Payment, collection, incentives, and penalties
Risk management
Procedure manuals covering the Contract Life Cycle for all contracts
Identification and classification of
contracts
The policy must state that all contracts are to be identified and
classified for management control purposes based on at least the
following attributes:
contract type or nature;
strategic importance of the goods and services being purchased or
sold;
contract value;
contract duration; and
contract complexity.
It must indicate the level of manager that is responsible for
maintaining Contracts Inventories and the consolidated Contracts
Inventory for the entire institution with reference to the official
delegation.
Certain key contract types may be specifically mentioned in the policy.
The classification methodology and appropriate management control
mechanisms may be detailed in procedure manuals.
Recognition, measurement and
disclosure Policy
The policy will state how contracts will be
measured for reporting in the annual financial
statements and associated disclosures and will
be included in the accounting policies to the
Annual financial Statements.
This will be according to accrual accounting
concepts and the relevant accounting standards
The Policy on recognition, measurement and
disclosure must also state that a full review of
obligations and potential obligations of all
relevant parties arising from all existing contracts
must be undertaken as part of preparation of the
Annual Financial Statements and Annual Report.
Planning, budgeting and reporting
cycle Policy
The policy must state that a comprehensive review of all
existing and proposed contracts must be undertaken during
the strategic planning and budget process and that:
operational plans must specify contracting requirements;
objectives of each contract are linked to the strategic
objectives of the institution;
contracting requirements are communicated to internal
and external stakeholders;
contracts are linked to the annual procurement or sales
plan; and
the contract management function is reviewed.
The policy must require appropriate reporting mechanisms
for in-year and end of year reporting.
Oversight of contract management
Policy
The policy must set out the oversight and
governance structure for contract
management including reference to official
delegations and reporting structures and
mechanisms.
The policy will set out the frequency of
review of policy and procedures and
contract management function
Resourcing contract management
activities Policy
The policy must state the competency requirements for
all staff dealing with contracts, that an annual training
plan must be in place, and outline the roles for:
contract owners;
contract managers;
finance;
legal;
executive authority / accounting officer;
risk management / internal audit; and
audit committee.
The policy should also refer to frequency of review of
processes and systems (manual and computerised).
Document and information
management Policy
The policy must state that all documents and
information contained in those documents must
be appropriately recorded and filed according to
the procedures in place for each contract or
contract type.
It will also state the approach and time frame
for moving document and information
management to electronic systems.
Detail regarding information to be recorded,
filing, document changes, and document
distribution will be contained in the relevant
procedure manuals.
Relationship management
Policy
The policy must set out the classification
frameworks for relationship management
for purchasing, sales, and any other
contracting areas. It must also set out the
approach for stakeholder education and
accreditation in terms of the frameworks.
Detail regarding specific processes to follow
for accreditation and monitoring and
evaluation of stakeholders will be contained
in the relevant procedure manuals
Performance management
Policy
The policy must require that performance
management systems and processes are in
place for:
contract performance;
supplier, buyer and other stakeholder
performance; and
contract management performance.
Detail regarding reporting structure,
content, frequency and recipients will be
contained in the relevant procedure
manuals.
Risk management Policy
The policy must state that appropriate risk
analysis, identification, assessment and proposed
risk response is conducted during contract
planning to identify potential problems and
provide mechanisms to limit risk and deal with
issues as they arise.
The policy should also require attention to risk
analysis during contract review, closeout and or
renewal.
Detail regarding the risk analysis, identification,
assessment and response for each contract or
contract type will be contained in the relevant
procedure manuals.
Supplier Selection Process
The supplier selection process is an important
part of the procurement department’s job.
Streamlining the purchase to pay process enables
procurement to spend more time finding the right
suppliers and negotiating the best possible deals.
If you can find a supplier that offers products or
services that match or exceed the needs of your
business, those will be the most effective for you
to work with. Before you start selecting suppliers,
nail down your business needs and what you
want to achieve by buying rather than simply
paying for the items suppliers are looking to sell
to you.
Supplier Selection Process
Purchasing from a carefully targeted group
could give you a number of benefits.
Your business will become more important
to your suppliers
It will be easier to address supply chain
management and maintain supplier
relationships
You may be able to leverage deals that give
you a better competitive advantage
Factors to select best
suppliers
Reliability
Supplier Quality
Value for the Money
Financial Security
Clear Communication and Service
Pre-Qualification Criteria
What is Due
Diligence?*
Due diligence is an
investigation of a business or
person prior to signing a
contract, or an act with a
certain standard of care.
It can be a legal obligation,
but the term will more
commonly apply to voluntary
Activities of Due
Diligence
Financial Statements:
– Review and confi rm the existence of assets, liabilities,
and equity in the balance sheet to determine the
fi nancial health of the company based on the income
statement.
Management and Operations review:
– Determine quality and reliability of fi nancial statements
to gain a sense of contingencies beyond the fi nancial
statements.
Legal Compliance Review:
– Check the potential future legal problems stemming
from the target's past.
Document and Transaction review:
– Ensure paperwork of the deal is in order and that the
structure
of the transaction is appropriate.
Need for Due
Diligence
Strengths and weaknesses of the business