Organization and Management 4
Organization and Management 4
N AND
MANAGEMENT
REVIEW:
•What is management?
•What are its functions? (PLOCS)
•What are the types of
management?
2
THEORIES OF
MANAGEMENT
3
THEORIES OF MANAGEMENT
FRONTLINE
MANAGERS
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MANAGEMENT
LEVELS
TOP-LEVEL Are the Senior Executives
MANAGER responsible for the overall
S management and
MIDDLE-LEVEL effectiveness of the
MANAGERS organization.
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MANAGEMENT
LEVELS
TOP-LEVEL Translate the general
MANAGER goals and plans
S developed by top-level
MIDDLE-LEVEL managers into more
MANAGERS specific objectives and
activities.
FRONTLINE
MANAGERS E.G. Division
Managers,
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Department Managers
MANAGEMENT
LEVELS
TOP-LEVEL • Directly supervises the
MANAGER operations.
S • Directly involved with
MIDDLE-LEVEL nonmanagement
MANAGERS
E.G. Supervisors,
FRONTLINE Branch Manager
MANAGERS
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WHAT MANAGERS
REALLY DO?
INTERPERSONAL ROLES
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DECISIONAL ROLES
3. RESOURCE ALLOCATOR-
providing funding and other
resources to unit of people.
4. NEGOTIATOR – engaging
negotiating with parties outside the
organization as well as inside.
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WHAT DOES IT
TAKE TO BECOME
AN IDEAL
MANAGER?
MANAGERIAL SKILLS
1.TECHNICAL SKILLS – ability to perform a
specialized task that involves a certain
method or process.
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TEST YOURSELF
B
A
B
B
D
C