Week 6 Organizing & Delegation
Week 6 Organizing & Delegation
(B6-BM2-13)
ORGANIZING AND DELEGATION
Objectives
By the end of the session, students should
be able to:
• Define organizing
• Outline the importance of organizing
• Describe the process and principles of organizing
• Discuss the concept of staffing and its importance
in an organization.
• Explain the advantages and disadvantages of
different organizational structures.
ORGANIZING AND DELEGATION
Importance of organizing
a) Divides work to be done into specific jobs and
departments: Marketing, IT, Finance and Human
Resources.
b) Assigns task and responsibility associated with
individual jobs, for example, General Manager,
Marketing.
c) Coordinates diverse organisational task (vision
and mission cascading down the organisational
hierarchy).
ORGANIZING AND DELEGATION
Principles of Organizing
Division of Labor and Departmentalization
• Division of labor, or work specialization – refers to the degree to
which tasks are subdivided into separate jobs
• Departmentalization – grouping of related activities into units
Chain of Command
• Line of authority from the top to the bottom of the organization,
which is shown in an organization chart.
Span of Management
• Refers to the number of employees reporting to a manager. Too
narrow a span of control may mean that managers are
underutilized resulting in “tall” organizational structures. (Wider
span of control?)
ORGANIZING AND DELEGATION
Importance of staffing
• It helps in discovering and obtaining competent
employees for various job.
• It improves the quantity and quality of output by
putting the right person at the right job.
• It improves job satisfaction of employees
• It reduces the cost of personnel by avoiding
wastage of human resources.
• It facilitates the growth and diversification of the
organization.
ORGANIZING AND DELEGATION
Organizational Design
Purchasing Human
IT Manager and Supply Resources
Manager Manager
ORGANIZING AND DELEGATION
Advantages of a functional structure
• Simple and inexpensive.
• Results in specialization.
• Requires little interpersonal skills since employees are
experts.
• Operational clarity in terms of task and responsibility.
• Efficiency and productivity as a result of
specialization.
Disadvantages
• May take time to decide since major decisions have to
be made at the central head office.
ORGANIZING AND DELEGATION
Product departmentalization
• This refers to a structure in which all the
activities which are related to the
manufacturing of a product or group of
products are grouped together.
ORGANIZING AND DELEGATION
Plant
Manager
Disadvantages
• Managers in one section may concentrate on their
product at the expense of the wider organizational
objectives
• Duplication of costs: each section has its own
functional
ORGANIZING AND DELEGATION
specialists.
• Lack of control over each separate division.
MATRIX STRUCTURES
• This structure is a combination of both the
functional and product structure, employees
report to two bosses, dual reporting.
• (Diagram?)
ORGANIZING AND DELEGATION
Advantages
• There is flexibility: employees can be
organized temporarily for a project.
• Efficient information exchange since experts
team up for a specific project
• Motivates employees upon completion of the
project.
• Resource maximization in the firm.
ORGANIZING AND DELEGATION
Disadvantages
• Violates the unity of command principle since
employees report to two bosses.
• Coordination can be difficult.
• Requires high interpersonal skills.
• The structure is expensive to maintain.
• Competition for scarce resources can result in
internal conflict.
Blackboard Questions
1) Outline the benefits of organizing to a company
of your choice in Botswana/Lesotho/Namibia.
2) Briefly outline the steps involved in the
organizing process
3) Explain your understanding of staffing,
highlighting the stages in the staffing process.
4) Discuss the merits and demerits of the various
organizational structures.
Thank you!