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Employee Relations

Employee relations focus on maintaining positive employer-employee relationships to enhance productivity, motivation, and morale while addressing work-related issues. Effective employee relations involve various HRM approaches, including commitment, communication, and flexibility, as well as understanding legal frameworks and negotiation skills. Good employee relations lead to numerous advantages such as reduced absenteeism, improved morale, and increased productivity, while also fostering a harmonious organizational environment.

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Dejene Tsegaye
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21 views13 pages

Employee Relations

Employee relations focus on maintaining positive employer-employee relationships to enhance productivity, motivation, and morale while addressing work-related issues. Effective employee relations involve various HRM approaches, including commitment, communication, and flexibility, as well as understanding legal frameworks and negotiation skills. Good employee relations lead to numerous advantages such as reduced absenteeism, improved morale, and increased productivity, while also fostering a harmonious organizational environment.

Uploaded by

Dejene Tsegaye
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as PPT, PDF, TXT or read online on Scribd
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EMPLOYEE RELATIONS

1
Definition
 Employee Relations

 is concerned with maintaining employer-employee


relationships that contribute to satisfactory productivity,
motivation, and morale.
 is concerned with preventing and resolving problems

involving individuals which arise out of or affect work


situations.
 involve relationships with employees-directly or through

collective agreements where trade unions are recognised


2
The HRM approaches to employee relations
A drive for commitment
An emphasis on mutuality
The organisation of complementary forms of
communication, such as team briefing,
alongside traditional collective bargaining
A shift from collective bargaining to individual
contracts
The use of employee involvement techniques
such as quality circles or improvements groups
Continuous pressure on quality-TQM
Increased flexibility in working arrangements
Emphasis on teamwork's
Harmonisation of terms and conditions for all
3 employees
Elements of employee relations
The formal and informal employment policies
and practices of the organisation
The development, negotiation and application of
formal systems, rules and procedures for
collective bargaining, handling disputes and
regulating employment
Policies and practices for employee involvement
and communications
The philosophies and policies of the major
players in the industrial relations scene: the
government of the day, management and
through trade unions
The legal framework
The number of institutions such as the Advisory,
4
arbitration service and the employment tribunals
Advantages of maintaining good employee
relations
Reduced absenteeism
Improved morale and motivation
Harmony in organization
Attract good talent
Lesser attrition-reduced cost on
training, less cost of retention
Responsible for increase in productivity
Open to organizational changes
Shared learning and continues
improvement
5
Significance of good employee
relations
Employee attitudes and commitment
are strongly associated with organization
performance
Managers see employee voice as
contributing to performance via better
employee contributions and productivity
gains
The informal climate of involvement and
consultation appears to be more strongly
associated with employee satisfaction
and commitment .
6
What do people with employee relations
responsibilities need to know?
Understanding collective labor law

Knowing how representative structures work

Awareness of general employment law

Facilitation and communication skills

Negotiation skills

Understanding how to develop trust and respect

7
What do people with employee relations
responsibilities need to know?
Personal qualities- objectivity,
robustness, confidence to tell
senior people what they think
Awareness of employee attitudes

Business knowledge

8
Management relationship to employee
relations
Organizations are collective bodies of
individuals engaged in a common purpose
through individual and group efforts.
Channelizing human energies in a
predetermined desirable direction is not
possible unless harmonious relations are
maintained among organizational
members.
Management relationship to employee
relations
Relationship among employees
provides the context in which
organizational roles assigned to
members are
 Performed

 team spirit inculcated

 expectations clarified

 conflicts resolved and

 shared norms of behaviour developed.


Management relationship to employee
relations
Maintenance of harmonious relationship among
employees across the vertical and horizontal
levels of the organization is thus a necessary condition
for enabling organizations to move towards
excellence.
Despite the significance of healthy employee
relations, there are occasions in the life of every
organization when relationships are strained,
particularly between the management and the
individual employee.
Management relationship to employee
relations
The management has certain expectations of the
employees in terms of standards of behavior and
performance, code of conduct, desirable actions
and behavior which are made known to the
employees through formal or informal, written or
verbal means.
Failure to meet these expectations or deviations from
the laid down norms of behaviour on the part of the
employees leads to the problem of indiscipline.
Management relationship to
employee relations …Contd.
In such situations, the management must
initiate action to ensure that an
employee’s behaviour is in conformity
with their expectations.
Likewise, the employees also have
certain expectations of the management
in terms of their conditions of service,
working environment, satisfaction of their
variety of needs, freedom of expression
and operation and equitable, just and fair
treatment which are often made known
to the management through various
means of upward communication.

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