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Business Letter

The document outlines the importance of office and business correspondence, detailing the types of letters used for communication between companies and within a company. It describes the structure of a business memorandum, including its three main parts: heading, body, and special notations. Additionally, it mentions business emails as a form of correspondence that can be both internal and external.

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Diana Rose Dawa
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0% found this document useful (0 votes)
32 views13 pages

Business Letter

The document outlines the importance of office and business correspondence, detailing the types of letters used for communication between companies and within a company. It describes the structure of a business memorandum, including its three main parts: heading, body, and special notations. Additionally, it mentions business emails as a form of correspondence that can be both internal and external.

Uploaded by

Diana Rose Dawa
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd
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READING AND

WRITING
SKILLS
OFFICE CORRESPONDENCE/
BUSINESS CORRESPONDENCE
-is a written interchange of internal
(communication between company
departments) and external communication
(communication between a company to
another firm) to assist the flow of business
processes.
Business letter

-is the traditional way of communicating


information from one company to another
or used in external correspondence.
Various types of letters Office / Business
Correspondence
1. Sales letter 8. Cover letter
2. Order letter 9. Letter of recommendation
3. Complaint letter 10. Letter of resignation.
4. Inquiry letter
5. Adjustment letter
6. Acknowledgement letter
7. Follow-up letter
Business Memorandum /Memo

-is a written communication strictly


between the company’s offices to another
or used in internal correspondence.
-used to implement internal guidelines or
procedures that the employees must follow.
THREE Parts of a memorandum:
1.Heading – This segment follows this general format:
TO: (Identify the recipient/s)
FROM: (Your name) DATE: (Complete and current date)
SUBJECT: (What the memo is about)

2.Body – Basically, the body of the memo has


Two Parts:
a. purpose statement
b. the explanation It is usually
-It is presented in single-spaced paragraphs with a line skipped
between each paragraph.
3.Special Notations – Notations at the bottom of the memo are
used to indicate specific things to the reader.
• If you have an attachment on enclosure notation, type
“Enclosure” or “Attachment”.
Enclosure- is something included with the memo.
Attachment- is a supporting document attached by a
paper clip, staple, etc.

• If copies are being sent to others, add notation


carbon copies or courtesy copies (CC) line and list of
names at the bottom of the memo.
Business e-mail
-is an office correspondence that can
either be internal or external.
ASSESSMENT

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