Medical billing is the process of submitting claims to insurance payers for healthcare services provided to patients. Revenue Cycle Management (RCM) involves managing the practice's revenue through a series of steps including patient registration, insurance verification, and claims submission. Medical billing specialists are responsible for ensuring compliance, monitoring payments, and following up on collections.
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Day 1 Training
Medical billing is the process of submitting claims to insurance payers for healthcare services provided to patients. Revenue Cycle Management (RCM) involves managing the practice's revenue through a series of steps including patient registration, insurance verification, and claims submission. Medical billing specialists are responsible for ensuring compliance, monitoring payments, and following up on collections.
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MEDICAL
BILLING What is Medical Billing.?
• Medical billing is the process by which healthcare organizations
submit claims to payers (Insurance) to ensure payment for service provided to patient by a doctor or healthcare provider. • Medical billing specialists are also responsible for contacting insurance companies. RCM : Revenue Cycle Management • The process of identifying, collecting, and managing the practice's revenue from payers based on the services provided.
10 Steps of the Revenue Cycle Management Workflow
• Pre Register Patient • Establish Financial Responsibility • Check In Patients • Assign Medical Codes • Review Billing Compliance • Check Out Patient • Prepare Insurance Claims and submission • Monitor payer Adjudication • Generate Patient Statements • Follow-up Payments and Collections. Pre Register Patient
• Patient calls to make an appointment.
• Patients insurance information as well as their demographic. Establish Financial Responsibility • It is important to verify whether patient is self paying or has insurance. • Need to verify patient deductible, copay, coinsurance. • Insurance verification is important to understand the patient eligibility. • Before provider service to patient need to verify whether insurance active or not, service covered or not, does service require authorization or not. • Insurance Authorization is of three types : Prospective, Concurrent, Retrospective. Check In Patients • HIPAA guidelines need to be followed regarding patient privacy. • Release of Information : Field 12 – need to be signed by patient which indicates that there is an authorization on file for the release of any medical or other information necessary to process/adjudicate the claim. • AOB (Assignment of benefits) : Field 13 – Insured or authorized person signature indicates payment of medical benedits. Assign Medical Codes • Superbill : Detailed invoice/receipt outlining services provided by healthcare provider to its patient. • Superbill contains common ICD 10 CM Codes, HCPCS codes. • Medical biller need to verify superbill to ensure all codes are captured correctly. Review Billing Compliance • As patient may have 2-3 insurance, need to verify which is primary and verify fee schedule. Check Out Patients • Collect copay or if any previous balance from patient. • Inform patients about covered and non-covered services. • Take signature from patient to release information to insurance. Prepare Insurance Claims and Submission • Medical Biller has to enter medical codes into PMS (Practice Management System), verify documentation & generate CMS 1500 claim form , & submit generated form through clearing house. • Clearing house acts as a middle man which carries medical claims information between healthcare professional & active insurance providers. Monitor Payer Adjudication • Adjudication : The process of reviewing and processing healthcare claims submitted by healthcare providers to insurance companies, government programs or other third party payers. Generate Patient Statements • After insurance pay their portion , generate patient statements and send to patients for remaining payment. Follow-up Payments and collections • Need to followup on payments that have not been paid or not responded. Front Office Data Collection • Medical Biller’s Responsibilities : Registering patient information, Performing insurance verification, pre- authorization, and referral tasks, Preparing and posting transactions on day sheets, charge tickets and patient accounts, coding and billing insurance claims, collecting patient payments and performing collective activities. Information collected: • Verify patient demographics • Obtain insurance information • Verify either insurance should pay or patient should pay. THANK YOU