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Lecture 8 - Professional Ethics

Professional ethics refer to the personal and corporate standards of behavior expected from professionals, guided by codes established by professional organizations. Key components include honesty, integrity, transparency, accountability, confidentiality, and respect. Implementing and enforcing these ethical standards is crucial for building customer loyalty, retaining employees, and creating a positive work environment.

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52 views9 pages

Lecture 8 - Professional Ethics

Professional ethics refer to the personal and corporate standards of behavior expected from professionals, guided by codes established by professional organizations. Key components include honesty, integrity, transparency, accountability, confidentiality, and respect. Implementing and enforcing these ethical standards is crucial for building customer loyalty, retaining employees, and creating a positive work environment.

Uploaded by

festusjasper23
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as PPTX, PDF, TXT or read online on Scribd
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PROFESSIONAL

ETHICS
Dr Doreen Odame
What is a profession

A PROFESSION IS A VOCATION REQUIRING


ADVANCED EDUCATION AND TRAINING

IT IS A JOB THAT REQUIRES SPECIFIC TRAINING


AND IS REGULATED BY CERTAIN STANDARDS

IT REQUIRES PERSONAL AND CORPORATE


STANDARDS OF BEHAVIOR
Characteristics of Professional
Ethics
• Professional ethics encompass the personal and corporate
standards of behavior expected of professionals

• PE are often established by the professional organization


to help guide members in performing their job functions
according to sound and consistent principles.

• They are codified and varies across different cultures.

• It describes the relationship between professionals and


their clients.

• Code of ethics guides your professionals in their


interactions with both internal and external stakeholders.
Components of Professional ethics
• Professional ethics are defined in terms of the following components

1. Honesty – the facet of moral character and denotes


straightforwardness along the absence of lying, cheating or theft

2. Integrity – a concept of consistency of actions, values, methods,


measures, principles , expectations and outcomes. It can be regarded as
the opposite of hypocrisy.
Components of Professional ethics

3. Transparency – it is implemented by a set of policies, practices and


procedures, by allowing citizens to have accessibility, usability, utility,
understandability audaudibility of information and process held by
centers of authority.

4. Accountability – the acknowledgement and assumption or


responsibility for actions, products, decisions and polices and being
answerable to resulting consequence
Components of Professional ethics

5. Confidentiality – the principle of discretion associated with a


profession (medicine, law, psychotherapy). Confidential information
regarding employer, employee, colleague, competitor, client.

6. Respect – giving a positive feeling of esteem for a person. It can also


be a specific feeling of regard for the actual qualities of the one
respected. Rude conduct indicate a lack of respect whereas actions that
honor somebody indicate respect.
How to implement code
of ethics
Distribute the code comprehensively –
employees, subsidiaries, associated companies

Assist in interpretation and understanding of the


codes

Specify management role in implementation

Make employees responsible for understanding

Establish grievance/sanction procedures


How to enforce ethical standards
• There can be several programs to monitor ethical conduct and measure effectiveness

• Observing employees

• Internal audits

• Surveys

• Reporting systems

• Investigations
Importance of
professional ethics

• Builds customer loyalty

• Retains good employees

• Creates a positive working


environment

• Makes avoidance of legal problems


easy

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