Jollibee employs various training methods, including workshops, online courses, mentoring, and on-the-job training, to enhance employee productivity and development. Their training programs focus on customer service, food safety, and team building, contributing to better service and higher employee retention. Overall, training is essential for Jollibee's success, fostering both professional growth and morale among staff.
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Jollibee Training Presentation
Jollibee employs various training methods, including workshops, online courses, mentoring, and on-the-job training, to enhance employee productivity and development. Their training programs focus on customer service, food safety, and team building, contributing to better service and higher employee retention. Overall, training is essential for Jollibee's success, fostering both professional growth and morale among staff.
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Jollibee Training Methods
• Learning Activity 6 – BADM 22
• Prepared by: [Your Group Name] About Jollibee • Jollibee is a well-known Filipino fast-food chain famous for its burgers, spaghetti, and Chickenjoy. Company Background • Jollibee was founded in 1978 and has grown to become one of the largest fast-food chains in the Philippines. Our Task • To explore and summarize Jollibee’s employee training methods to understand how they enhance productivity. Types of Training Used • Jollibee uses several methods such as: • 1. Workshops • 2. Online Courses • 3. Mentoring • 4. On-the-Job Training Workshops • Hands-on training sessions help employees learn about food preparation, safety, and customer service. Online Courses • E-learning modules provide employees with flexible training on company policies and soft skills. Mentoring • Senior staff guide new employees to help them adjust and improve their skills. On-the-Job Training • Employees learn tasks while working under supervision, improving speed and confidence. Training for New Hires • Jollibee has an orientation program to help new employees understand the company’s culture and expectations. Training for Managers • Managers undergo leadership programs to strengthen their skills in handling teams and operations. Customer Service Training • Staff are trained to handle customers with care, patience, and respect. Food Safety Training • All employees are trained in hygiene, cleanliness, and food safety practices. Team Building • Jollibee organizes team-building activities to build strong relationships among staff. Why Training Matters • Training helps employees become more skilled, confident, and motivated to do their jobs well. Benefits to the Company • 1. Better customer service • 2. Increased productivity • 3. Higher employee retention • 4. Better teamwork Employee Development • Training helps employees grow professionally and personally, leading to promotions and job satisfaction. Summary of Findings • Jollibee uses multiple training methods to boost productivity and development. • Training is key to their business success. Our Insights • We learned that employee training is important not just for skills, but also for morale and teamwork. Thank You! • Prepared by: [Your Names] • Class: BADM 22 – Human Resource Management • Date: March 28, 2025
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