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Jollibee Training Presentation

Jollibee employs various training methods, including workshops, online courses, mentoring, and on-the-job training, to enhance employee productivity and development. Their training programs focus on customer service, food safety, and team building, contributing to better service and higher employee retention. Overall, training is essential for Jollibee's success, fostering both professional growth and morale among staff.
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0% found this document useful (0 votes)
78 views20 pages

Jollibee Training Presentation

Jollibee employs various training methods, including workshops, online courses, mentoring, and on-the-job training, to enhance employee productivity and development. Their training programs focus on customer service, food safety, and team building, contributing to better service and higher employee retention. Overall, training is essential for Jollibee's success, fostering both professional growth and morale among staff.
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd
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Jollibee Training Methods

• Learning Activity 6 – BADM 22


• Prepared by: [Your Group Name]
About Jollibee
• Jollibee is a well-known Filipino fast-food
chain famous for its burgers, spaghetti, and
Chickenjoy.
Company Background
• Jollibee was founded in 1978 and has grown
to become one of the largest fast-food chains
in the Philippines.
Our Task
• To explore and summarize Jollibee’s employee
training methods to understand how they
enhance productivity.
Types of Training Used
• Jollibee uses several methods such as:
• 1. Workshops
• 2. Online Courses
• 3. Mentoring
• 4. On-the-Job Training
Workshops
• Hands-on training sessions help employees
learn about food preparation, safety, and
customer service.
Online Courses
• E-learning modules provide employees with
flexible training on company policies and soft
skills.
Mentoring
• Senior staff guide new employees to help
them adjust and improve their skills.
On-the-Job Training
• Employees learn tasks while working under
supervision, improving speed and confidence.
Training for New Hires
• Jollibee has an orientation program to help
new employees understand the company’s
culture and expectations.
Training for Managers
• Managers undergo leadership programs to
strengthen their skills in handling teams and
operations.
Customer Service Training
• Staff are trained to handle customers with
care, patience, and respect.
Food Safety Training
• All employees are trained in hygiene,
cleanliness, and food safety practices.
Team Building
• Jollibee organizes team-building activities to
build strong relationships among staff.
Why Training Matters
• Training helps employees become more
skilled, confident, and motivated to do their
jobs well.
Benefits to the Company
• 1. Better customer service
• 2. Increased productivity
• 3. Higher employee retention
• 4. Better teamwork
Employee Development
• Training helps employees grow professionally
and personally, leading to promotions and job
satisfaction.
Summary of Findings
• Jollibee uses multiple training methods to
boost productivity and development.
• Training is key to their business success.
Our Insights
• We learned that employee training is
important not just for skills, but also for
morale and teamwork.
Thank You!
• Prepared by: [Your Names]
• Class: BADM 22 – Human Resource
Management
• Date: March 28, 2025

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