U5-Global Production, Outsourcing, and Logistics
U5-Global Production, Outsourcing, and Logistics
Agenda
Review Chapter 15 (Export/Import) Review Chapter 16 (Global Production) Briefly Discuss Dell Case Global Production Group Discussion
Suggest how firms can use the EXIM bank and insurance to facilitate exports
Answer
Dells manufacturing sites are in Brazil, China, Malaysia, Ireland, and the U.S. Advantages of these locations are that some of them are low cost (Brazil, China, Malaysia and, relatively, Ireland), they have educated work forces that are highly productive, and they are near large regional markets.
Answer
Dell outsources because it enables Dells business model to be successful. Dells comparative advantage is in pricing, customization and rapid order fulfillment, all advantages gained through supply chain management and logistics. By outsourcing, Dell does not carry risks connected to inventory such as obsolescence, Dell can maintain flexibility in its manufacturing, and Dell has lower coordination costs than if it were vertically integrated, producing its own parts. Outsourcing allows Dell to focus on what it does best.
Answer
Dell has been able to achieve the lowest inventory levels in the industry. In 2004, that was only three days of inventory on hand, compared to 30, 45, or even 90 days worth at competitors. This is a critical advantage in the computer inventory, where component costs account for 75 percent of revenues and typically fall by 1 percent per week due to rapid obsolescence. Replacing inventory with information has contributed greatly to Dells business model; it is the cornerstone of their cost structure. Reducing inventory also reduces the need for working capital. In sum, replacing inventory with information boosts profitability.
Answer
Yes, Dells model can be imitated, but the managerial skills are difficult to build. Other companies who are trying to replace inventories with information include Wal-Mart, Target, Best Buy, and Circuit City. Auto manufacturers also have been making strides in this direction.
Answer
The chief factor that makes it difficult for other PC firms to adopt Dells model has to do with managerial know-how. Knowing what to do is simple. Knowing how to do it is immensely complicated.
Answer
Low cost is the source of Dells competitive advantage. Dell seems to be able to counter competitive challenges, which evidences management capability. This indicates a relatively secure advantage, but because it is imitable, it is not tremendously secure.
Answer
There are many risks associated with Dells supply chain management. If the transportation links are disrupted (work stoppages, terrorism), Dells approach will be affected. Also, they are vulnerable to problems their suppliers have. Dell is also vulnerable to IT issues: hacking, system failures. Their competitors would be facing the same issues, though. The risks that need most to be mitigated are the supplier ones because they would not be shared by competitors. These can be mitigated by integration with the supplier, and Dell has integrated with the suppliers supplier as well.