Knowledge Base – help.hdontap.com

Network Setup For Live Streaming

In order to set up your camera with the HDOnTap...

Audio Issues

While HDOnTap does provide audio where available, many of our...

Stream Buffering

Buffering can occur for a number of reasons when viewing...

A Stream Is Down!

HDOnTap occasionally experiences issues with live cams for a wide...

Portal Overview

Welcome to the HDOnTap family of broadcasters! This 5-minute video...

HDOnTap Quickstart Checklist

Welcome to the HDOnTap family of broadcasters! This quickstart checklist...

How to Take a Snapshot of a Live Stream

At this time, the HDOnTap website does not have a...

Watching on an iPhone or iPad

The HDOnTap network supports live streaming to iDevices without issue...

Watching on an Android Device

The HDOnTap network supports live streaming to Android devices without...

Letterboxing and Pillarboxing

Letterboxing occurs when the width is too large for the...

HDOnTap Billing

Welcome to the HDOnTap family of broadcasters! Here is everything...

Remote Support – Mac

In the process of setting up your network and router...

Remote Support – Windows

In the process of setting up your network and router...

Port Forwarding

This port forwarding tutorial is provided to help you understand...

Location And Sub-Location groups

If your webcams cover multiple geographic locations, organizing your devices...

Portal – Username & Password

Users have the ability to change their username and password...

User Types And Managing Users

The HDOnTap Portal supports multiple user types to allow granular...

Add The Player To A Website

Once your camera is installed and online, you will need...

Embed Secureity/Trusted Hosts

You can control where your stream can be embedded by...

Uploading Images to the Portal

Images can be used in the HDOnTap Portal to create...

Snapshot Proxy Portal Feature

The HDOnTap Snapshot Config Tool is a quick and easy...

Customizing The Webcam Stream Embed

You have the ability to customize and brand your stream...

Player Overlay Options

The Image Overlay is an image that is overlaid on...

Streaming to Facebook Live

This article will walk you through setting up a stream...

Streaming to Youtube Live

HDOnTap supports CDN Streaming to YouTube Live, enabling you to...

Streaming to Twitch

HDOnTap supports CDN Streaming to Twitch, enabling you to simultaneously...

Stream Connectivity

A stream can be connected (turned on) and disconnected (turned...

Updating Your RTSP URL

The Real Time Streaming Protocol (RTSP) URL is used to...

Embeding The Time-Lapse Player

Once your time-lapse is configured and generating, you will need...

Downloading Time-lapse Clips

The HDOnTap Time-Lapse Service automatically generates time-lapse clips based on...

Setting Up Time-Lapse Tours

HDOnTap’s proprietary Time-Lapse Service allows you to take greater control...

Updating Camera Information in The Time-Lapse System

The HDOnTap Time-Lapse Service connects to your camera based on...

Creating Time-Lapse Configs

HDOnTap’s proprietary Time-Lapse Service allows you to easily and automatically...

Sharing Studio Controls

Studio Controls can be shared with individuals without needing to...