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Contentsquare's AI Agent

Make sense of your data, and get faster insights, with Sense

No more guesswork. No more analysis paralysis. Just ask Sense and get actionable answers for immediate impact.

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Go straight from insight to impact, with Sense

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Save time

Stop spending hours searching for insights. Sense surfaces them in minutes, and even recommends what you should look into next. No more digging through dashboards or waiting on analysis requests.

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Connect the data dots

Sense processes huge amounts of data from across analytics domains, devices, and sessions—then connects it with qualitative insights, to give you the complete picture. It’s truly expansive intelligence combined with incisive analysis, all done for you.

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Get clear recommendations

As your personal AI agent, Sense goes beyond analysis and gives you clear steps to make the right impact—for your customers and your business. Just tell it your goals, and get crystal clear, revenue-driving insights you can act on.

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Sense has taken the guesswork—and manual effort—out of analysis. You can literally ask a question, and it can build funnels, dashboards, even segments and cohort analysis. What used to take days, we can now achieve in minutes.

Andy Dover
Software Development Manager, Lightspeed Commerce
Key Features of Contentsquare AI

Sense in action

  • Chat with Sense

    Understanding your customers’ digital experience is as simple as asking a question. What’s the most important journey? How does traffic compare today to yesterday? What is my conversion rate this week? Just ask.

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Common use cases

Work faster, not harder, with Sense

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    Quickly diagnose checkout drop-offs

    Struggling to understand why users abandon their carts? Sense auto-summarizes session replays across your checkout flow, surfacing common friction points—like form errors, long load times, or confusing CTAs—so you can fix issues fast.

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    Understand why NPS® is dipping

    Noticed your Net Promoter Score going down? Just ask Sense: “What changed last week that could impact NPS?” Sense runs the analysis using your NPS segments and spots correlations with rage clicks, content performance, and more—so you can see whether it’s a broken feature, poor mobile UX, or a missed expectation.

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    Focus on what counts most

    Ask Sense to chart behavior patterns in app versions. Or even build a funnel to understand feature adoption. It highlights what’s working, what’s not, and where users are getting stuck. Now, reprioritize your roadmap based on what you’ve just learned—to drive retention up, and churn down.

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    Fuel product decisions with AI-backed insights

    Need to know if your new feature actually works? Sense analyzes behavior before and after a release—highlighting adoption rates, user paths, and drop-offs. Combine this with survey feedback and sentiment analysis to prioritize your roadmap with confidence.

The future of UX is agentic

Discover how AI will reshape the digital experience, and what we’re building next. In this short Q&A our CEO, Jonathan Cherki, shares Contentsquare’s vision for the next 2–5 years—where agent-powered workflows replace manual analysis, and every team has an AI partner driving impact at scale.

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Connect use cases

Fuel your AI engines

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Predict, personalize and recommend

Create new customer experiences with Contentsquare data

Harness AI to predict user behavior so you can create effective marketing and sales strategies. By using Contentsquare data with other tools, you can generate AI-driven recommendations to boost conversions and drive growth.

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Enhance your data hub

Use powerful AI Integrations to combine data sources

Import qualitative data and declarative sources from survey providers into your data hub. Use machine learning and AI to create dynamic, live personas enriched with user behavior and website or app performance data.

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Innovate with Contentsquare 

Build new tools, solutions, and integrations

Contentsquare data gives you virtually unlimited potential for creating new solutions. Integrate it with other tools to unlock new insights, enhance customer service processes, make AI-driven predictions, and much more.

Discover more

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    Product Analytics

    Improve retention

    Understand and optimize cross-session, end-to-end digital journeys. Keep users coming back again and again.

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    Experience Monitoring

    Fix errors and performance issues

    Resolve conversion blockers related to app or website performance. Prioritize fixes that make the biggest difference to your users.

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    Voice of the Customer

    Ask users anything

    Make better decisions with fast user feedback. Use AI to analyze survey results with a few clicks.

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    Experience Analytics

    Increase engagement and conversion

    Analyze user journeys through your site and app. Find fresh opportunities to optimize pages and page elements.

  • Get faster, smarter insights from your Contentsquare data

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