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Teenustasemelepe

Allikas: Vikipeedia

Teenustasemelepe on teenuseosutaja ja kliendi vaheline kokkulepe, milles määratletakse teenuse eriomadused: kvaliteet, kättesaadavus, vastutus jms.

Pärit leheküljelt "https://et.wikipedia.org/w/index.php?title=Teenustasemelepe&oldid=6233652"

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