A town clerk contacted our office after the local council, which was considering establishing a code of conduct, expressed the view that it did not need to appoint an Integrity Commissioner, because any complaints related to the code of conduct could be forwarded to the Ombudsman for review. We explained that our Office does not replace the role of Integrity Commissioner - rather, we encourage municipalities to have their own accountability officers and complaint processes. We provided the clerk with information about the Ombudsman's role to share with council.

Read about how we helped other people in our Selected cases.