Quality Scorecard: Cuadro de Mando
Quality Scorecard: Cuadro de Mando
- CONFIDENCIAL-
156993045.xls.ms_office
Cuadro de Mando
Controlling Dashboard (Finance&Quality)
FY 12
Q1
August
September
Q2
October
Q3
November December
January
February
FY 12
Q4
March
April
May
June
TOTALES
July
Quality Scorecard
SLA GLOBAL
95%
Var.
91%
90.8%
-4.4%
Target Mnimo
<90%
90%<x<95%
>95%
97.9%
BusinessLine 1.2
59.8%
BusinessLine 4.1
96.5%
BusinessLine 4.2
99.9%
100.0%
Obs
2,745,155 2,745,155 2,745,155 2,745,155 2,745,155 2,745,155 2,745,155 2,745,155 2,745,155 2,745,155 2,745,155 2,745,155
228762.9 228762.9 228762.9 228762.9 228762.9 228762.9 228762.9 228762.9 228762.9 228762.9 228762.9 228762.9
2,745,155
243,214.93
455,555.00
245,000.00
EUROS
243,215
698,770
943,770
6%
99%
7%
Revenue Item #1
1,243,528
Revenue Item #2
338,950
Revenue Item #3
890,298
Revenue Item #4
138,404
Revenue Item #5
133,974
345,000.00
129,444.00
115,000.00
134,000.00
178,000.00
34,677.00
98,765.00
78,123.00
4,343.00
2,061,121.93
51%
-43%
-50%
-41%
-22%
-85%
-57%
-66%
-25%
-98%
75
Ranges
Gauge
Start
Value
75
Red
30
Pointer
Yellow
30
End
124
Green
30
End
90
1,423,110 1,423,110 1,423,110 1,423,110 1,423,110 1,423,110 1,423,110 1,423,110 1,423,110 1,423,110 1,423,110 1,423,110
1,423,110
33,231.75
EUROS
33,232
33,232
33,232
33,232
33,232
33,232
33,232
33,232
33,232
33,232
33,232
489,355
-72%
-100%
-100%
-100%
-100%
-100%
-100%
-100%
-100%
-100%
-100%
285%
Revenue Item #1
1,265,532
Revenue Item #2
157,579
#########
489,354.75
-66%
34.39
Ranges
Gauge
0
Value
30
30
30
90
Pointer
End
Start
Red
Yellow
Green
End
Budget
34.39
1
164.6137
1,107,352 1,107,352 1,107,352 1,107,352 1,107,352 1,107,352 1,107,352 1,107,352 1,107,352 1,107,352 1,107,352 1,107,352
1,107,352
123,326.23
EUROS
123,326
123,326
123,326
123,326
123,326
123,326
123,326
123,326
123,326
123,326
123,326
123,326
34%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
Revenue Item #1
219,011
Revenue Item #2
678,403
Revenue Item #3
209,937
123,326.23
-89%
Ranges
0
Value
Red
11
Yellow
30
Pointer
30
End
Green
End
30
90
Gauge
Start
11
1
187.863
Budget
135,559
135,559
135,559
135,559
135,559
135,559
135,559
135,559
135,559
135,559
135,559
135,559
135,559
2,512.68
30,000.00
50,000.00
6,000.00
EUROS
2,513
32,513
82,513
88,513
88,513
88,513
88,513
88,513
88,513
88,513
88,513
88,513
-78%
166%
343%
-47%
0%
0%
0%
0%
0%
0%
0%
0%
88,512.68
-35%
65.3
Ranges
Gauge
Start
Value
Red
30
Pointer
Yellow
30
End
Green
30
End
90
65.3
1
133.7056
Budget
1.5
5,281,803 5,281,803 5,281,803 5,281,803 5,281,803 5,281,803 5,281,803 5,281,803 5,281,803 5,281,803 5,281,803 5,281,803
402,285.6
#########
5,281,803
402,286
887,841
EUROS
-9%
10%
#########
#########
#########
#########
#########
#########
34,677.00
98,765.00
78,123.00
-33%
-20%
-71%
-74%
-70%
-60%
-92%
-78%
-82%
5230%
#########
1,182,841 1,533,841 1,663,285 1,778,285 1,912,285 2,090,285 2,124,962 2,223,727 2,301,850 2,762,316
5%
2,762,315.60
-48%
Revenue
Ranges
600000
500000
156993045.xls.ms_office
% Change
Gauge
Start
Value
Red
30
Pointer
Yellow
30
End
Green
30
End
90
100
600%
52.3
1
489%500%
146.7013
400%
80
70
60
400000
Tendencia de Acumulado de Facturacin vs Forecast
Quedan 2519486.916 hasta el target
90
January
#######
-11%
February
#######
17%
March
#######
33%
April
#######
-81%
May
#######
185%
June
#######
-21%
185%
300%
July
#######
489%
200%
100%
50
40
30
200000
0
100000
21%
19%
-39%
-11%
17%
33%
0%
-21%
-63%
20
10
-81%
-100%
0
-200%
August September October NovemberDecember January February
March
April
45
May
June
July
156993045.xls.ms_office
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