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Management of Change

The document discusses factors that cause organizations to resist change, including individual habits and fears, as well as organizational inertia and threats to power structures. It also outlines approaches to managing change, such as Lewin's three step model of unfreezing, moving, and refreezing existing structures, as well as action research and organization development methods. Reasons for resistance include security, economic impacts, and threats to expertise or established relationships from the change. Communication, participation, support, and negotiation can help overcome resistance to needed changes.

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Aditya Kulkarni
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0% found this document useful (0 votes)
304 views3 pages

Management of Change

The document discusses factors that cause organizations to resist change, including individual habits and fears, as well as organizational inertia and threats to power structures. It also outlines approaches to managing change, such as Lewin's three step model of unfreezing, moving, and refreezing existing structures, as well as action research and organization development methods. Reasons for resistance include security, economic impacts, and threats to expertise or established relationships from the change. Communication, participation, support, and negotiation can help overcome resistance to needed changes.

Uploaded by

Aditya Kulkarni
Copyright
© Attribution Non-Commercial (BY-NC)
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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FACTORS RESPONSIBLE FOR

CHANGE

Nature of the workforce

• More cultural diversity


• Increase in professional
Technology
• Flatter organization structure
• TQM programs
• Reengineering programs
Economic shocks
• Change in oil price
• Competition
• Global competition
• Mergers & consolidations
• Growth of e-commerce
Social tends
• Attitude towards smoking
• Delayed marriages
• Stand against pollution
World politics
• Unification of germany
• Breakup of soviet union
• Opening of markets in china

REASONS FOR RESISTANCE TO CHANGE

Organization & their members resist change. Resistance provides stability


& predictability to behavior. Resistance can be overt, implicit, immediate
or deferred.
Sources of resistance can be classified as:
• Individual
 Following are the reasons:
 Habit
 Security
 Economic factors
 Fear of unknown
 Selective information processing
• Organizational
• Structural inertia
• Organizations have built-n mechanism to produce stability
• For example, the selection process systematically selects certain
people in & certain people out
• Limited focus on change
• Organizations are made up of a number of interdependent
subsystems. You can’t change one without affecting the others
• Group inertia
• Even if individuals want to change their behavior, groups norms may
act as a constraint
• Threat to expertise
• Experts loose their importance
• Threat to established power relationship
• Fear of loosing power
• Threat to established resource allocation
• Fear of loosing power & importance

Overcoming resistance:

• Education & communication

• Participation

• Facilitation & support

• Negotiation

• Manipulation & co-optation

• Coercion

Approaches to managing organizational change

• Kurt lewin’s three step model

○ Unfreezing

○ Moving

○ Refreezing

• Action research

○ A change process based on systematic collection of data &


then selection of change action based on what the analyzed
data indicate
• Organization development

○ A collection of planned change interventions, built on


humanistic-democratic values that seeks to improve
organizational effectiveness & employee’s well being

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