NATIONAL

DO NOT CALL
REGISTRY

Data Book
FY 2012

Federal Trade Commission

October 2012

TABLE OF CONTENTS
Report Subject

Page No.

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Registrations and Complaints

Active Registration and Complaint Figures by Fiscal Year. . . . . . . . . . . . . . . . . . . . . . . . . 4
Fiscal Year 2012 Complaint Figures by Month and Complaint Type. . . . . . . . . . . . . . . . . . 5
Fiscal Year 2012 Registration and Complaint Figures by State Population . . . . . . . . . . . . 6
State Rankings for National Do Not Call Registry Registrations by State Population . . . . 7

Entities Accessing the Registry

Entities Accessing the Registry by Fiscal Year. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Appendix:
Registration and Complaint Figures by Consumer State and Area Code . . . . . . . . . . . . . . 9

Federal Trade Commission

Page 1 of 22

Released October 2012

Federal Trade Commission

Page 2 of 22

Released October 2012

INTRODUCTION

The National Do Not Call Registry (Registry) provides consumers with an easy
and efficient way to register their preference not to receive most telemarketing
sales calls. The Registry has continued to grow since its inception in the
summer of 2003. At the end of Fiscal Year (FY) 2012 (October 1, 2011
September 30, 2012), there were more than 217 million active
registrations. Consumers can register their phone number(s) on the Registry by
either calling a toll-free number (888-382-1222) from the telephone number(s)
they wish to register or using the do-not-call website
(https://www.donotcall.gov). The do-not-call rules require telemarketers and
sellers to remove the numbers on the Registry from their call lists at least every
31 days. Telemarketers can access the Registry through a website
(https://telemarketing.donotcall.gov) dedicated to that purpose.
Consumers notify law enforcement of violations of the do-not-call rules by
submitting complaints to the Federal Trade Commission (FTC) via either the tollfree number or the website. Law enforcement officials can then review these
complaints, as well as consumer registration information and telemarketer access
information, through the Consumer Sentinel Network (CSN), a secure Internet
website maintained by the FTC. For more information about CSN, please visit
www.FTC.gov/sentinel. Law enforcement personnel may join CSN at
https://register.consumersentinel.gov.
The National Do Not Call Registry Data Book contains statistical data regarding
the registrations on the Registry, the subscriptions of entities (e.g., telemarketers
and sellers) accessing phone numbers on the Registry, and the complaints
consumers submit to the FTC about companies violating the do-not-call rules.
The National Do Not Call Registry Data Book for Fiscal Year 2012 is based on
unverified complaints reported by consumers. This report is not based on a
consumer survey.

Federal Trade Commission

Page 3 of 22

Released October 2012

National Do Not Call Registry

Active Registration and Complaint Figures1

Millions

No. of Active
Registrations

Complaints
Received Each
Fiscal Year

Fiscal Year

Active Registration and Complaint Figures1

June 27, 2003 through September 30, 2012
Fiscal Year
2003
2004
2005
2006
2007
2008
2009
2010
2011
2012

No. of Active
Registrations
51,968,777
64,288,175
107,440,316
132,219,163
145,498,656
172,523,449
191,453,515
201,542,535
209,722,924
217,568,135

Increase in Active
Registrations
51,968,777
12,319,398
43,152,141
24,778,847
13,279,493
27,024,793
18,930,066
10,089,020
8,180,389
7,845,211

No. of Cumulative
Complaints
0
579,838
1,249,312
2,399,130
3,696,995
5,464,793
7,273,147
8,906,966
11,180,482
15,021,054

Complaints
Received Each
Fiscal Year
0
579,838
669,474
1,149,818
1,297,865
1,767,798
1,808,354
1,633,819
2,273,516
3,840,572

Active registration and complaint figures reflect the total number of phone numbers registered and the total
number of National Do Not Call Registry complaints submitted to the FTC as of September 30, 2012.

Federal Trade Commission

Page 4 of 22

Released October 2012

Fiscal Year 2012

National Do Not Call Registry
Complaint Figures by Month and Complaint Type1
400
350

No. of Complaints (in Thousands)

300
250
200
150
100
50

Total Complaints
Recorded Message
Requested Entity to Stop Calling

0
Oct-11

Nov-11

Dec-11

Jan-12

Feb-12

Mar-12

Apr-12

May-12

Jun-12

Jul-12

Aug-12

Sep-12

Complaint Figures by Month and Complaint Type1

Oct-11

Nov-11 Dec-11 Jan-12

Feb-12

Mar-12 Apr-12

May-12 Jun-12

July-12 Aug-12 Sep-12

Total Complaints

261,423 254,405 261,316 311,764 336,437 360,106 354,556 358,100 338,373 328,916 347,961 327,215

Recorded Message

149,363 144,731 154,858 190,329 203,989 216,338 212,283 201,144 189,838 187,620 207,829 201,699

Requested Entity to Stop Calling

133,009 130,710 134,908 158,793 171,103 183,203 182,226 170,187 164,818 164,417 177,572 167,383

Complaint types refer to National Do Not Call Registry complaints in which the consumer responded affirmatively to the
questions: Have you asked this company to stop calling you? or Was the call a recorded message?. On September 1, 2009, the
Registry began accepting all complaints regarding calls using a recorded message, regardless of the registration status of the called
number.

Federal Trade Commission

Page 5 of 22

Released October 2012

Fiscal Year 2012

National Do Not Call Registry Registration
and Complaint Figures by State Population
FY 2012 Complaints

Active Registrations
Active
Registrations per

Active
Consumer State
Alabama
Alaska
Arizona
Arkansas
California
Colorado
Connecticut
Delaware
District of Columbia
Florida
Georgia
Hawaii
Idaho
Illinois
Indiana
Iowa
Kansas
Kentucky
Louisiana
Maine
Maryland
Massachusetts
Michigan
Minnesota
Mississippi
Missouri
Montana
Nebraska
Nevada
New Hampshire
New Jersey
New Mexico
New York
North Carolina
North Dakota
Ohio
Oklahoma
Oregon
Pennsylvania
Rhode Island
South Carolina
South Dakota
Tennessee
Texas
Utah
Vermont
Virginia
Washington
West Virginia
Wisconsin
Wyoming
1 Active

Registrations
3,207,509
330,754
4,498,144
1,917,890
24,524,648
4,342,049
3,013,067
717,216
576,471
14,010,491
6,794,716
725,779
1,088,730
9,428,321
3,745,232
2,367,584
2,267,642
3,134,519
2,687,052
1,005,478
4,528,061
5,558,073
7,573,033
4,168,083
1,549,358
3,849,290
742,721
1,430,058
1,822,122
1,147,287
6,951,831
1,350,760
13,295,784
6,460,030
486,759
8,557,707
2,536,997
2,791,116
9,651,242
797,350
2,913,765
599,111
4,309,124
14,789,360
1,823,554
456,279
6,004,720
4,924,897
1,129,341
3,872,916
428,013

FY 2012
Complaints per

FY 2012
2

100,000 Population
66,785
45,765
69,389
65,279
65,066
84,859
84,147
79,064
93,281
73,517
69,226
52,791
68,690
73,262
57,469
77,314
78,978
71,739
58,735
75,703
77,691
84,373
76,680
77,983
52,018
64,041
74,406
77,609
66,908
87,035
78,809
64,871
68,305
66,899
71,171
74,125
66,913
72,087
75,738
75,844
62,270
72,700
67,295
57,603
64,729
72,838
74,163
72,106
60,869
67,806
75,333

Complaints
61,734
2,398
113,992
29,103
481,212
86,422
63,018
14,822
8,482
230,019
115,783
8,656
19,497
234,473
35,570
30,737
30,180
47,416
55,518
14,124
77,867
90,943
124,117
52,138
18,314
43,628
9,224
18,725
34,281
19,350
147,853
22,099
221,495
96,789
4,109
178,544
31,574
62,161
145,027
17,727
44,306
6,272
77,280
279,642
30,018
6,565
100,105
113,916
18,762
38,291
7,276

100,000 Population
1,285
332
1,758
991
1,277
1,689
1,760
1,634
1,373
1,207
1,180
630
1,230
1,822
546
1,004
1,051
1,085
1,214
1,063
1,336
1,381
1,257
975
615
726
924
1,016
1,259
1,468
1,676
1,061
1,138
1,002
601
1,547
833
1,605
1,138
1,686
947
761
1,207
1,089
1,066
1,048
1,236
1,668
1,011
670
1,281

Registrations reflect the total number of phone numbers registered on the National Do Not Call Registry as of September 30, 2012.

Population estimates are based on the 2011 U.S. Census population estimates (Table NST-EST2011-01 Annual Estimates of the Population
for the United States, Regions, States, and Puerto Rico: April 1, 2010 to July 1, 2011).

3 FY

2012 Complaints reflect National Do Not Call Registry complaints received by the FTC during fiscal year 2012.

Federal Trade Commission

Page 6 of 22

Released October 2012

State Rankings for National Do Not Call Registry

Registrations by State Population
WA

ND

MT

VT NH
MN

ID

WY

MI

IL
UT

CO

NY

KS

RI
CT

PA

OH

IN

WV

MO

CA

KY

VA
NJ

OK
AZ

MA

IA

NE
NV

ME

WI

SD

OR

TN

NC

AR

NM

DE
SC
MS

AL

DC3

GA

MD
LA

TX

HI

FL
AK

Rank
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25

Consumer State
New Hampshire
Colorado
Massachusetts
Connecticut
Delaware
Kansas
New Jersey
Minnesota
Maryland
Nebraska
Iowa
Michigan
Rhode Island
Pennsylvania
Maine
Wyoming
Montana
Virginia
Ohio
Florida
Illinois
Vermont
South Dakota
Washington
Oregon

Active
Registrations
1,147,287
4,342,049
5,558,073
3,013,067
717,216
2,267,642
6,951,831
4,168,083
4,528,061
1,430,058
2,367,584
7,573,033
797,350
9,651,242
1,005,478
428,013
742,721
6,004,720
8,557,707
14,010,491
9,428,321
456,279
599,111
4,924,897
2,791,116

Active
Registrations per
2

100,000 Population
87,035
84,859
84,373
84,147
79,064
78,978
78,809
77,983
77,691
77,609
77,314
76,680
75,844
75,738
75,703
75,333
74,406
74,163
74,125
73,517
73,262
72,838
72,700
72,106
72,087

Rank
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50

Consumer State
Kentucky
North Dakota
Arizona
Georgia
Idaho
New York
Wisconsin
Tennessee
Oklahoma
Nevada
North Carolina
Alabama
Arkansas
California
New Mexico
Utah
Missouri
South Carolina
West Virginia
Louisiana
Texas
Indiana
Hawaii
Mississippi
Alaska

Active
Registrations
3,134,519
486,759
4,498,144
6,794,716
1,088,730
13,295,784
3,872,916
4,309,124
2,536,997
1,822,122
6,460,030
3,207,509
1,917,890
24,524,648
1,350,760
1,823,554
3,849,290
2,913,765
1,129,341
2,687,052
14,789,360
3,745,232
725,779
1,549,358
330,754

Active
Registrations per
2

100,000 Population
71,739
71,171
69,389
69,226
68,690
68,305
67,806
67,295
66,913
66,908
66,899
66,785
65,279
65,066
64,871
64,729
64,041
62,270
60,869
58,735
57,603
57,469
52,791
52,018
45,765

Rankings are based on the Active Registrations per 100,000 Population. Active Registrations reflect the total number of phone
numbers registered on the National Do Not Call Registry as of September 30, 2012.
2 Population

estimates are based on the 2011 U.S. Census population estimates (Table NST-EST2011-01 Annual Estimates of the
Population for the United States, Regions, States, and Puerto Rico: April 1, 2010 to July 1, 2011).
3

Numbers for the District of Columbia are as follows: Active Registrations = 576,471; and Active Registrations per 100,000 Population
= 93,281.
Federal Trade Commission

Page 7 of 22

Released October 2012

National Do Not Call Registry

Entities Accessing the Registry
by Fiscal Year1
75
Entities Who Paid

No. of Entities Accessing the Registry (in Thousands)

5 or Fewer Area Codes

Exempt Entities

50

25

0
2008

2009

2010

2011

2012

Fiscal Year

Entities Who Paid

5 or Fewer Area Codes
Exempt Entities

FY 2008

FY 2009

FY 2010

FY 2011

FY 2012

4,618

3,923

3,383

3,201

2,948

46,559

40,406

34,206

31,240

25,387

1,107

1,002

680

728

631

Entities Who Paid are telemarketers, sellers and other entities who paid fees to access the Registry. 5 or Fewer Area Codes
includes those entities who accessed five or fewer area codes; the first five area codes are provided to entities at no cost. Exempt
Entities include organizations that engage in outbound telephone calls to consumers that do not involve the sale of goods or
services, such as calls to induce charitable contributions, to raise funds for political purposes, or to conduct surveys. Exempt
Entities also include those who are engaged solely in calls to persons with whom they have an established business relationship or
from whom they have obtained express written agreement to call and who do not access the Registry for any other purpose.

Federal Trade Commission

Page 8 of 22

Released October 2012

Appendix:
National Do Not Call Registry
Registration and Complaint Figures
by Consumer State and Area Code
Alabama
Area Code

Active Registrations as of
Sept. 30, 2012

FY 2008 through FY 2012

Complaints

205
251
256
334
938

1,060,575
462,182
1,022,541
662,097
114

66,611
22,105
54,728
28,553
2

Area Code

Active Registrations as of
Sept. 30, 2012

FY 2008 through FY 2012

Complaints

FY 2012
Complaints
25,461
7,305
18,103
9,085
2

Alaska

907

330,754

9,861

FY 2012
Complaints
2,036

Arizona
Area Code

Active Registrations as of
Sept. 30, 2012

FY 2008 through FY 2012

Complaints

480
520
602
623
928

1,305,380
897,880
1,041,892
625,850
627,142

144,345
79,234
75,928
70,209
40,509

Area Code

Active Registrations as of
Sept. 30, 2012

FY 2008 through FY 2012

Complaints

FY 2012
Complaints
35,494
22,939
21,951
18,588
10,442

Arkansas

479
501
870

Federal Trade Commission

553,986
707,585
656,319

26,953
37,652
22,634

Page 9 of 22

FY 2012
Complaints
8,703
13,339
5,876

Released October 2012

Appendix:
National Do Not Call Registry
Registration and Complaint Figures
by Consumer State and Area Code
California
Area Code

Active Registrations as of
Sept. 30, 2012

FY 2008 through FY 2012

Complaints

209
213
310
323
408
415
424
442
510
530
559
562
619
626
650
657
661
707
714
747
760
805
818
831
858
909
916
925
949
951

847,042
220,161
1,542,712
717,095
1,161,967
1,082,277
25,615
238
1,090,002
918,529
731,887
781,879
1,104,432
833,572
758,372
1,328
708,014
1,004,291
1,381,741
679
1,261,321
1,089,365
1,270,999
437,703
581,121
1,219,032
1,288,741
834,324
877,668
752,541

42,306
11,602
115,859
42,153
74,919
72,638
1,707
7
64,698
51,908
31,532
50,020
54,019
51,859
50,004
305
37,483
60,105
96,123
37
65,811
62,576
83,879
20,538
37,430
50,127
73,666
53,768
55,862
43,682

Area Code

Active Registrations as of
Sept. 30, 2012

FY 2008 through FY 2012

Complaints

303
719
720
970

1,935,728
824,267
639,935
942,119

124,914
40,722
20,623
36,266

FY 2012
Complaints
14,906
4,127
35,171
12,494
24,882
23,598
859
7
21,139
16,353
9,905
15,850
16,339
15,962
17,216
249
13,100
19,245
32,127
33
20,414
21,747
25,896
6,667
10,594
14,900
24,905
17,259
19,041
15,048

Colorado

Federal Trade Commission

Page 10 of 22

FY 2012
Complaints
48,155
14,908
8,000
11,932

Released October 2012

Appendix:
National Do Not Call Registry
Registration and Complaint Figures
by Consumer State and Area Code
Connecticut
Area Code

Active Registrations as of
Sept. 30, 2012

FY 2008 through FY 2012

Complaints

203
475
860

1,534,954
390
1,477,723

94,481
5
77,325

Area Code

Active Registrations as of
Sept. 30, 2012

FY 2008 through FY 2012

Complaints

FY 2012
Complaints
33,525
5
27,566

Delaware

302

717,216

49,181

FY 2012
Complaints
13,914

District of Columbia
Area Code
202

Active Registrations as of
Sept. 30, 2012

FY 2008 through FY 2012

Complaints

576,471

24,165

FY 2012
Complaints
7,222

Florida
Area Code

Active Registrations as of
Sept. 30, 2012

FY 2008 through FY 2012

Complaints

239
305
321
352
386
407
561
727
754
772
786
813
850
863
904
941
954

743,768
1,190,895
640,539
1,010,732
574,215
1,238,028
1,119,010
990,219
31,982
437,510
337,877
1,034,543
998,972
487,870
1,061,795
759,923
1,352,613

40,686
74,728
40,473
64,393
36,958
75,328
80,547
55,164
1,444
28,815
17,672
59,079
37,159
22,037
53,284
41,905
90,045

Federal Trade Commission

Page 11 of 22

FY 2012
Complaints
11,601
19,294
10,881
18,690
9,015
20,245
18,994
16,426
568
7,018
6,894
15,931
9,709
5,591
13,861
11,704
23,614

Released October 2012

Appendix:
National Do Not Call Registry
Registration and Complaint Figures
by Consumer State and Area Code
Georgia
Area Code

Active Registrations as of
Sept. 30, 2012

FY 2008 through FY 2012

Complaints

229
404
470
478
678
706
762
770
912

398,376
1,212,617
1,083
397,126
1,048,633
1,214,788
1,647
1,939,577
580,869

13,846
49,614
37
18,154
41,012
51,899
20
137,586
22,026

Area Code

Active Registrations as of
Sept. 30, 2012

FY 2008 through FY 2012

Complaints

FY 2012
Complaints
5,013
17,497
37
7,546
13,470
17,167
15
44,878
6,213

Hawaii

808

725,779

32,478

FY 2012
Complaints
7,943

Idaho
Area Code

Active Registrations as of
Sept. 30, 2012

FY 2008 through FY 2012

Complaints

208

1,088,730

66,820

Area Code

Active Registrations as of
Sept. 30, 2012

FY 2008 through FY 2012

Complaints

217
224
309
312
331
618
630
708
773
779
815
847
872

858,228
141,317
705,396
471,042
5,328
879,114
1,347,080
1,001,827
1,196,364
6,820
1,230,636
1,584,627
542

48,933
5,179
38,825
30,966
139
45,847
105,009
69,196
76,166
126
75,145
127,627
17

FY 2012
Complaints
18,695

Illinois

Federal Trade Commission

Page 12 of 22

FY 2012
Complaints
18,078
1,808
15,808
11,490
71
19,088
40,722
25,938
26,120
78
24,528
45,582
8
Released October 2012

Appendix:
National Do Not Call Registry
Registration and Complaint Figures
by Consumer State and Area Code
Indiana
Area Code

Active Registrations as of
Sept. 30, 2012

FY 2008 through FY 2012

Complaints

219
260
317
574
765
812

501,219
412,693
1,019,322
390,254
608,101
813,643

19,508
9,786
22,396
7,663
11,908
16,009

Area Code

Active Registrations as of
Sept. 30, 2012

FY 2008 through FY 2012

Complaints

FY 2012
Complaints
7,894
3,488
8,022
3,043
4,773
5,935

Iowa

319
515
563
641
712

590,228
649,512
379,008
350,445
398,391

27,000
29,773
13,964
10,814
13,819

FY 2012
Complaints
8,589
9,686
4,387
3,320
3,716

Kansas
Area Code
316
620
785
913

Active Registrations as of
Sept. 30, 2012

FY 2008 through FY 2012

Complaints

466,900
456,821
637,596
706,325

21,438
11,579
18,922
27,075

FY 2012
Complaints
8,712
3,795
6,784
9,264

Kentucky
Area Code
270
502
606
859

Federal Trade Commission

Active Registrations as of
Sept. 30, 2012

FY 2008 through FY 2012

Complaints

859,192
967,578
508,734
799,015

30,953
35,806
12,582
30,525

Page 13 of 22

FY 2012
Complaints
12,237
16,908
4,170
12,501

Released October 2012

Appendix:
National Do Not Call Registry
Registration and Complaint Figures
by Consumer State and Area Code
Louisiana
Area Code
225
318
337
504
985

Active Registrations as of
Sept. 30, 2012

FY 2008 through FY 2012

Complaints

491,919
607,194
530,104
630,781
427,054

27,131
26,795
21,212
26,071
18,093

FY 2012
Complaints
12,151
12,391
9,373
12,456
7,880

Maine
Area Code

Active Registrations as of
Sept. 30, 2012

FY 2008 through FY 2012

Complaints

207

1,005,478

41,084

Area Code

Active Registrations as of
Sept. 30, 2012

FY 2008 through FY 2012

Complaints

240
301
410
443
667

487,307
1,611,064
1,700,953
728,687
50

13,828
113,706
114,590
14,548
1

Area Code

Active Registrations as of
Sept. 30, 2012

FY 2008 through FY 2012

Complaints

339
351
413
508
617
774
781
857
978

40,078
1,016
619,466
1,573,365
1,155,764
200,103
902,175
59,914
1,006,192

991
12
25,885
69,302
47,044
2,708
41,021
1,797
46,158

FY 2012
Complaints
13,624

Maryland
FY 2012
Complaints
4,168
36,061
28,854
4,930
1

Massachusetts

Federal Trade Commission

Page 14 of 22

FY 2012
Complaints
388
3
9,228
26,752
19,176
1,038
14,366
736
16,003

Released October 2012

Appendix:
National Do Not Call Registry
Registration and Complaint Figures
by Consumer State and Area Code
Michigan
Area Code

Active Registrations as of
Sept. 30, 2012

FY 2008 through FY 2012

Complaints

231
248
269
313
517
586
616
734
810
906
947
989

517,558
1,217,218
579,814
704,653
660,570
713,233
737,605
903,551
604,700
224,914
854
708,363

19,839
78,013
24,360
28,437
24,991
39,730
32,581
45,041
24,642
8,217
41
23,215

Active Registrations as of
Sept. 30, 2012

FY 2008 through FY 2012

Complaints

FY 2012
Complaints
7,014
27,807
8,484
10,775
8,523
13,963
11,118
15,675
8,441
2,216
21
7,565

Minnesota
Area Code
218
320
507
612
651
763
952

579,822
388,627
601,940
805,327
781,964
526,671
483,732

18,216
11,142
18,103
25,525
32,055
21,902
23,334

FY 2012
Complaints
6,014
3,914
6,636
9,334
10,399
7,512
6,899

Mississippi
Area Code
228
601
662
769

Federal Trade Commission

Active Registrations as of
Sept. 30, 2012

FY 2008 through FY 2012

Complaints

240,256
766,947
535,331
6,824

10,861
27,178
15,022
132

Page 15 of 22

FY 2012
Complaints
3,462
9,153
4,104
43

Released October 2012

Appendix:
National Do Not Call Registry
Registration and Complaint Figures
by Consumer State and Area Code
Missouri
Area Code

Active Registrations as of
Sept. 30, 2012

FY 2008 through FY 2012

Complaints

314
417
573
636
660
816

1,041,684
600,756
649,761
438,803
234,963
883,323

31,413
12,539
11,840
14,660
4,200
22,122

Area Code

Active Registrations as of
Sept. 30, 2012

FY 2008 through FY 2012

Complaints

FY 2012
Complaints
15,092
4,849
4,881
6,579
1,513
8,689

Montana

406

742,721

41,391

FY 2012
Complaints
8,865

Nebraska
Area Code

Active Registrations as of
Sept. 30, 2012

FY 2008 through FY 2012

Complaints

308
402
531

281,548
1,148,450
60

11,432
59,159
5

Area Code

Active Registrations as of
Sept. 30, 2012

FY 2008 through FY 2012

Complaints

702
775

1,257,892
564,230

88,920
38,619

Area Code

Active Registrations as of
Sept. 30, 2012

FY 2008 through FY 2012

Complaints

603

1,147,287

59,460

FY 2012
Complaints
2,276
15,835
5

Nevada
FY 2012
Complaints
23,440
8,843

New Hampshire

Federal Trade Commission

Page 16 of 22

FY 2012
Complaints
18,381

Released October 2012

Appendix:
National Do Not Call Registry
Registration and Complaint Figures
by Consumer State and Area Code
New Jersey
Area Code

Active Registrations as of
Sept. 30, 2012

FY 2008 through FY 2012

Complaints

201
551
609
732
848
856
862
908
973

1,178,968
47,886
1,224,065
1,452,942
47,252
756,152
84,097
962,054
1,198,415

68,353
1,278
63,149
88,348
731
40,698
1,816
51,972
63,632

Area Code

Active Registrations as of
Sept. 30, 2012

FY 2008 through FY 2012

Complaints

505
575

1,144,815
205,945

67,411
14,157

Area Code

Active Registrations as of
Sept. 30, 2012

FY 2008 through FY 2012

Complaints

212
315
347
516
518
585
607
631
646
716
718
845
914
917
929

710,202
1,052,303
477,303
1,266,646
1,070,221
832,965
587,887
1,092,358
559,535
1,049,276
1,618,791
918,934
837,589
1,221,600
174

63,268
44,861
14,961
58,931
49,334
40,126
27,844
48,885
14,477
47,597
94,724
45,972
39,650
29,331
12

FY 2012
Complaints
25,256
479
26,780
32,353
220
14,246
654
20,241
23,449

New Mexico
FY 2012
Complaints
18,038
3,070

New York

Federal Trade Commission

Page 17 of 22

FY 2012
Complaints
19,085
15,354
4,810
22,038
17,235
16,920
10,361
17,001
4,751
19,560
26,258
14,764
14,613
11,896
11

Released October 2012

Appendix:
National Do Not Call Registry
Registration and Complaint Figures
by Consumer State and Area Code
North Carolina
Area Code

Active Registrations as of
Sept. 30, 2012

FY 2008 through FY 2012

Complaints

252
336
704
828
910
919
980
984

644,243
1,162,264
1,453,260
892,240
910,883
1,340,322
56,601
217

20,303
42,011
63,317
35,431
28,809
59,731
937
1

Active Registrations as of
Sept. 30, 2012

FY 2008 through FY 2012

Complaints

FY 2012
Complaints
6,629
16,586
24,165
13,051
9,813
21,641
481
1

North Dakota
Area Code
701

486,759

11,408

FY 2012
Complaints
3,697

Ohio
Area Code

Active Registrations as of
Sept. 30, 2012

FY 2008 through FY 2012

Complaints

216
234
330
419
440
513
567
614
740
937

661,771
9,480
1,540,639
1,202,628
957,329
1,151,763
46,812
1,048,824
912,134
1,026,327

35,422
372
83,131
47,958
50,445
69,594
1,079
64,700
37,691
56,223

Area Code

Active Registrations as of
Sept. 30, 2012

FY 2008 through FY 2012

Complaints

405
539
580
918

1,061,259
170
496,424
979,144

41,593
2
13,712
36,362

FY 2012
Complaints
14,444
212
35,629
17,390
19,399
28,122
437
27,236
12,845
19,450

Oklahoma

Federal Trade Commission

Page 18 of 22

FY 2012
Complaints
13,620
2
4,681
11,811

Released October 2012

Appendix:
National Do Not Call Registry
Registration and Complaint Figures
by Consumer State and Area Code
Oregon
Area Code

Active Registrations as of
Sept. 30, 2012

FY 2008 through FY 2012

Complaints

458
503
541
971

39
1,574,392
1,119,925
96,760

8
104,807
64,425
6,748

Area Code

Active Registrations as of
Sept. 30, 2012

FY 2008 through FY 2012

Complaints

215
267
412
484
570
610
717
724
814
878

1,404,366
400,173
1,091,961
396,116
1,124,624
1,650,201
1,439,348
1,193,695
950,580
178

73,251
9,604
35,469
9,085
32,386
81,026
47,781
37,975
23,344
5

Active Registrations as of
Sept. 30, 2012

FY 2008 through FY 2012

Complaints

FY 2012
Complaints
8
35,964
19,104
5,078

Pennsylvania
FY 2012
Complaints
29,823
3,843
14,444
3,619
13,006
33,751
18,369
14,388
8,879
4

Rhode Island
Area Code
401

797,350

42,857

FY 2012
Complaints
17,072

South Carolina
Area Code

Active Registrations as of
Sept. 30, 2012

FY 2008 through FY 2012

Complaints

803
843
864

981,184
1,013,979
918,602

46,622
44,315
38,464

Federal Trade Commission

Page 19 of 22

FY 2012
Complaints
15,338
13,649
12,896

Released October 2012

Appendix:
National Do Not Call Registry
Registration and Complaint Figures
by Consumer State and Area Code
South Dakota
Area Code
605

Active Registrations as of
Sept. 30, 2012

FY 2008 through FY 2012

Complaints

599,111

19,868

FY 2012
Complaints
5,773

Tennessee
Area Code

Active Registrations as of
Sept. 30, 2012

FY 2008 through FY 2012

Complaints

423
615
731
865
901
931

940,792
1,117,434
326,441
683,867
692,907
547,683

44,195
56,214
11,045
30,456
29,773
21,551

Area Code

Active Registrations as of
Sept. 30, 2012

FY 2008 through FY 2012

Complaints

210
214
254
281
325
361
409
430
432
469
512
682
713
806
817
830
832
903
915
936
940
956
972
979

1,059,689
1,293,551
495,240
1,424,471
279,904
388,244
370,977
988
229,871
301,287
1,219,764
80,063
1,044,423
495,616
1,371,857
322,415
708,307
864,165
329,677
337,150
358,594
351,363
1,145,260
316,484

66,254
68,486
23,291
104,959
13,192
14,428
14,582
15
7,451
12,160
93,823
3,174
59,401
19,159
89,050
13,212
19,544
33,134
13,740
11,620
14,999
11,750
86,673
11,083

FY 2012
Complaints
15,307
23,359
4,767
10,513
12,128
8,348

Texas

Federal Trade Commission

Page 20 of 22

FY 2012
Complaints
21,969
27,980
7,737
33,743
4,267
4,023
4,222
7
2,194
3,958
31,852
1,210
22,075
6,016
34,045
3,204
7,531
11,267
4,007
3,277
4,642
2,505
26,341
3,260
Released October 2012

Appendix:
National Do Not Call Registry
Registration and Complaint Figures
by Consumer State and Area Code
Utah
Area Code

Active Registrations as of
Sept. 30, 2012

FY 2008 through FY 2012

Complaints

385
435
801

1,693
410,814
1,411,047

221
18,765
75,961

Area Code

Active Registrations as of
Sept. 30, 2012

FY 2008 through FY 2012

Complaints

FY 2012
Complaints
176
6,228
22,300

Vermont

802

456,279

23,519

FY 2012
Complaints
6,221

Virginia
Area Code

Active Registrations as of
Sept. 30, 2012

FY 2008 through FY 2012

Complaints

276
434
540
571
703
757
804

271,248
442,804
1,122,086
265,541
1,600,992
1,286,760
1,015,289

10,847
21,069
57,735
10,289
127,373
65,402
49,386

Area Code

Active Registrations as of
Sept. 30, 2012

FY 2008 through FY 2012

Complaints

206
253
360
425
509

999,360
743,972
1,390,104
865,399
926,062

67,377
50,296
80,082
50,213
39,488

FY 2012
Complaints
2,761
5,228
16,142
3,361
38,027
16,658
12,808

Washington

Federal Trade Commission

Page 21 of 22

FY 2012
Complaints
26,797
20,313
30,911
19,283
12,486

Released October 2012

Appendix:
National Do Not Call Registry
Registration and Complaint Figures
by Consumer State and Area Code
West Virginia
Area Code

Active Registrations as of
Sept. 30, 2012

FY 2008 through FY 2012

Complaints

304
681

1,128,624
717

50,303
7

Active Registrations as of
Sept. 30, 2012

FY 2008 through FY 2012

Complaints

FY 2012
Complaints
18,174
6

Wisconsin
Area Code
262
414
534
608
715
920

725,702
664,019
22
822,687
751,250
909,236

25,801
17,724
4
21,232
12,729
19,427

FY 2012
Complaints
10,369
6,855
2
8,536
4,233
6,712

Wyoming
Area Code
307

Federal Trade Commission

Active Registrations as of
Sept. 30, 2012

FY 2008 through FY 2012

Complaints

428,013

25,100

Page 22 of 22

FY 2012
Complaints
6,909

Released October 2012

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