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Farley Sutton

Farley D. Sutton has over 10 years of experience in customer service roles. He has strong skills in using software like Windows, Word, Access, email and the internet. His previous roles include being a certified sales representative at Checksmarts where he processed transactions and maintained customer records in their system. He also worked as a receptionist scheduling technicians and managing office tasks. Sutton prides himself on providing excellent customer service and teamwork.

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79 views1 page

Farley Sutton

Farley D. Sutton has over 10 years of experience in customer service roles. He has strong skills in using software like Windows, Word, Access, email and the internet. His previous roles include being a certified sales representative at Checksmarts where he processed transactions and maintained customer records in their system. He also worked as a receptionist scheduling technicians and managing office tasks. Sutton prides himself on providing excellent customer service and teamwork.

Uploaded by

api-12344538
Copyright
© Attribution Non-Commercial (BY-NC)
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOC, PDF, TXT or read online on Scribd
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Farley D.

Sutton
52 Londonshire Terrace, Hampton, Virginia 23666
fsutton27@yahoo.com • Cellular 757-715-1545

Profile
Customer Service Expert I have the ability to perform my job duties in a pleasant and professional
manner that ensures I am able to meet the organizational needs and implement administrative
procedures. I have the ability to implement effective, creative ideas for firms, teams, and
individuals. I have always acted as a role model and mentor for new trainees engaged in on-the-
job training. Action-oriented, focused on solving immediate problems. I have a reputation as an
efficient employee and resources with a record of integrity, dependability, and exceptional
customer service.

Areas of Expertise
Competent using software including: Windows, Word, Access, E-mail, and the Internet. I have
been recognized for long hours, commitment to team, and attention to detail, professionalism,
and follow-up. I can work well with a team or independently.
Cashwise System

Experience
Checksmarts, Hampton, Virginia 2008 to Present
Certified Sales Representative
Ensure compliance and proper documentation to cash checks. Reduce liability by perform bank
checks to ensure checks clear. Accurately enter all new customers into checkwise system.
Process and transmit all western union payments. Complete online bank deposits. Perform timely
collection and courtesy calls. Complete customer verification. Organize and maintain inventory of
pre-paid credit cards, stamps, envelopes and cash. Manage muliti – line phone system.
.Positive attitude
Maintain a positive relationship with customers and co-worker.

Newsome Air, Inc., Hampton, Virginia 2007to 2008


Receptionist / Secretary
Managed and maintained front desk from greeting public to managing muti – lined phone system.
Successfully scheduling technicians. Facilitated all filing and organize office. Experienced in filing
for permits. Handled and purchased all office supplies, ensured they were organized. Completed
all errands in a timely manner. Track purchase orders and follow up on all warranty and returns.
Ensure replacement equipment was ordered while controlling cost.
Successful interacted with all levels of employees within the corporate office, as well as human
resource managers and staff within each division, and vendors outside the company.

7-11, Hampton, Virginia 2003 to 2006


Sales Associate
Greet public with a pleasant attitude and smile. Assist customers with all needs to ensure they
have a pleasant visit. Maintain inventory for the store including stocking shelves and ordering
supplies. Ensure appearance of the store represents a strong brand.
● Valuing diversity.

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