USER GUIDE

HIGH PERFORMANCE XBOX ONE GAMING HEADSET

For: Xbox One I Mobile
Designed for
FOUR
Congratulations on your purchase of the Turtle Beach Ear Force XO FOUR headset from Turtle Beach. Youll enjoy
powerful gaming audio and chat on the Xbox One as well as for mobile gaming. Turtle Beach brings over 35 years of
expertise to transforming your listening experience. Welcome to Turtle Beach!
Package Contents P4
About the Ear Force XO FOUR Headset P5
Parts and Controls P6
Setup and Connections: Xbox One Consoles P7
Setup and Connections: Mobile Sources P9
Specifcations P10
Troubleshooting Tips P11
Important Safety Information P12
Compliance / Conformity P13
Warranty P16
Table of Contents
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Package Contents
D E
B C A
XO FOUR Headset Detachable Boom Mic
Turtle Beach Sticker USB Micro Cable
For our Knowledgebase and Technical Support please visit
turtlebeach.com/support
Xbox One Audio Adapter
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The Ear Force XO FOUR is the perfect audio upgrade for the Xbox One delivering high quality sound to get the
most from your games, music, TV and movies. Stay connected to friends through Xbox LIVE and Skype with
clear, crisp chat audio and microphone clarity only Turtle Beach headsets deliver.
FEATURES
About the Ear Force XO FOUR Headset
Be immersed.
Headphones are tuned to provide the highest quality audio from the
Xbox One Audio Adapter.
Be social.
High-quality removable mic for chat on Xbox One, Skype
and Xbox LIVE.
Be in control.
Adjust game and chat volume for the perfect audio mix.
Be mobile.
Use the XO FOUR anywhere with your tablet or portable game consoles.
Be comfortable and stylish
A soft, comfortable leather headband and mesh ear cushions provide
all-day comfort. New headset look and feel complements iconic design
of Xbox One.
Be entertained.
Headsets arent just great for games. Enjoy your favorite movies and TV
shows with superior quality sound. Then crank up your tunes from music
services like Xbox Music or Skype with friends!
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Parts and Controls
Chat/Game Balance Buttons
Adjust the relative volume level to emphasize
either Game (controller icon) or
Chat (person icon).
Headset Jack
Connect the headset plug here.
Always insert frmly.
Volume Down
Press to lower overall game and
chat volume.
Volume Up
Press to increase overall game
and chat volume.
Mic Mute
Press to turn off the microphone.
Press again to turn it back on.
(LED will glow when muted)
Xbox One Audio Adapter
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Setup and Connections: Xbox One Consoles
The Ear Force XO FOUR headset is supplied with a convenient Xbox One Audio Adapter that plugs directly into the
Xbox One controller (not supplied with the headset). The adapter places game volume, chat volume and mic mute
controls right where your thumbs can operate them.
Updating the Xbox One controller frmware
To use the adapter with an Xbox One controller, you frst need to update the controller frmware. Perform the
following steps.
1. Make sure your console is on and youre signed in and connected to Xbox Live.
Note: Its important to connect to Xbox Live because your console will need the latest system update,
which contains the newest controller software. If youve connected recently, your Xbox One is probably
already up to date, but you should connect anyway just to be sure. If your console needs an update, youll
be prompted to install one.
2. Open the battery compartment on the back of the controller and remove the batteries.
3. Plug the Xbox One Audio Adapter into the bottom of your controller.
4. Plug in your XO FOUR (a headset is required to be plugged in so the adapter will turn on).
5. Plug the big end of the included USB cable into the port on the side of the console.
6. Plug the small end of the USB cable into the top of the controller.
7. Instructions to install the update should automatically be displayed. Follow the instructions, and dont disconnect
the USB cable while the update is in progress.
8. When the update is complete, unplug the USB cable and put the batteries back into your controller.
9. Press the Xbox button on the Wireless Controller to turn it on. Your controller is now up-to-date, and youre ready
to use your Xbox One Audio Adapter.
Note: You only need to update your controller one time, but if you plan to use the Xbox One Audio
Adapter with other Xbox One Controllers, youll need to do this process for each controller, always make
sure that all connections are frmly inserted.
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Setup and Connections: Xbox One Consoles
1. Insert the microphone boom plug into the jack on the left
earcup of the headset

2. Insert the Xbox One Audio Adapter into the Xbox One Controller.
Controller not included
3. Insert the cable from your headset into the headset jack of the
Xbox One Audio Adapter.
NOTE: For reliable sound, confrm that all connections
are frmly inserted.
Connecting to the Xbox One controller
A
C
B
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Setup and Connections: Mobile Sources
1. Insert the microphone boom into the jack on the left earcup
of the headset.
2. Insert the cable from your headset into the headphone jack
of your mobile device.
C
A
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Specifcations
- Speaker diameter: 50 mm
- Speaker frequency response: 20 Hz 20 kHz
- Condenser microphone frequency response: 100 Hz 10 kHz
- Earcup style: Around-ear
- Sound pressure level: 120 dB @ 1 kHz
- Total harmonic distortion: <1%
- Headphone cable: 3 feet (0.91 m) with stereo 3.5 mm plug
- Weight: 10.6 oz. (301 g)
- Xbox One audio/mic connection: Xbox One Audio Adapter
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Troubleshooting Tips
Possible cause Solution
Volume control turned down Press the Volume Up button on the Xbox One Audio Adapter
If necessary, press the Game button of the Chat/Game Mix.
Loose connector Confrm that each plug is inserted frmly and fully.
Possible cause Solution
Microphone muted Press the Mic Mute button on the Xbox One Audio Adapter.
Mic boom loose
Confrm that the mic boom is fully inserted into the jack on
the left earcup.
Possible cause Solution
Chat volume control turned
down
Press the Chat Button on the Chat/Game Mix of the Xbox One
Audio Adapter.
Loose connector Confrm that each plug is inserted frmly and fully.
No sound/low sound
Microphone not working
If your issue is not resolved by these steps, please visit turtlebeach.com/support
No chat volume/low chat volume
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Important Safety Information
To avoid potential damage to the device, always disconnect all cables before transporting it.

WARNING: Permanent hearing damage can occur if a headset is used at high volumes for extended
periods of time, so it is important to keep the volume at a safe level. Over time, your ears adapt to
loud volume levels, so a level that may not cause initial discomfort can still damage your hearing.
If you experience ringing in your ears after listening with the headset, it means the volume is set too
loud. The louder the volume is set, the less time i takes to affect your hearing. So, please take care to
listen at moderate levels.
Before placing a headset on your ears, turn the volume down completely, then slowly increase it to a
comfortable level.
Turn down the volume if you cant hear people speaking near you.
Avoid turning up the volume to block out noisy surroundings.
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Regulatory Compliance Statements for the XO FOUR Models
Federal Communications Commission (FCC) Compliance Notices
Class B Interference Statement
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15,
Subpart B of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to
radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try
to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
FCC Caution:
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may
not cause harmful interference, and (2) this device must accept any interference received, including interference that may
cause undesired operation.
Canadian ICES Statements
Canadian Department of Communications Radio Interference Regulations
This digital apparatus does not exceed the Class B limits for radio-noise emissions from a digital apparatus as set out in the
Radio Interference Regulations of the Canadian Department of Communications. This Class B digital apparatus complies
with Canadian ICES-003.
Rglement sur le brouillage radiolectrique du ministre des Communications
Cet appareil numrique respecte les limites de bruits radiolectriques visant les appareils numriques de classe B prescrites
dans le Rglement sur le brouillage radiolectrique du ministre des Communications du Canada. Cet appareil numrique
de la Classe B est conforme la norme NMB-003 du Canada.
European Union and European Fair Trade Association (EFTA) Regulatory Compliance
This equipment may be operated in the countries that comprise the member countries of the European Union and the
European Fair Trade Association. These countries, listed below, are referred to as The European Community throughout
this document:
AUSTRIA, BELGIUM, BULGARIA, CYPRUS, CZECH REPUBLIC, DENMARK, ESTONIA, FINLAND, FRANCE, GERMANY, GREECE,
HUNGARY, IRELAND, ITALY, LATVIA, LITHUANIA, LUXEMBOURG, MALTA, NETHERLANDS, POLAND, PORTUGAL, ROMA-
NIA, SLOVAKIA, SLOVENIA, SPAIN, SWEDEN, UNITED KINGDOM, ICELAND, LICHTENSTEIN, NORWAY,
SWITZERLAND
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Heading
Declaration of Conformity
Marking by this symbol:

indicates compliance with the Essential Requirements of the EMC Directive of the European Union (2004/108/EC). This
equipment meets the following conformance standards:
Safety: EN 60950-1: 2006 + A11: 2009 + A1: 2010 + A12: 2011 (T-Mark License)
Also Licensed for Standards:
IEC 60950-1: 2005 (2nd Edition) + Am 1: 2009 (CB Scheme Report/Certifcate),
UL 60950-1: 2007 R12.11 (NRTL License),
CAN/CSA-C22.2 No. 60950-1-07 + A1: 2011 (SCC License)
EN 50332-1: 2000, EN 50332-2: 2003
Additional licenses issued for specifc countries available on request
Emissions: EN 55022: 2010, CISPR: 2008
Immunity: EN 55024: 2010, EN 55024: 2010,
EN61000-4-2: (2008-12), EN61000-4-3: (2010-04), EN61000-4-4: (2011-03),
EN 61000-4-6: (2005), EN 61000-4-8: (2009-09)
These products are licensed, as required, for additional country specifc standards
for the International Marketplace. Additional issued licenses available upon request.
The products are licensed, as required, for additional country specifc standards for the International
Marketplace. Additional issued licenses available upon request.
Environmental: Low Voltage Directive 2006/95/EC, RoHS 2011/65/EU,
REACH 2006/1907/EC, WEEE 2012/19/EU, Packaging 94/62/EC
Warning!
This is a Class B product. In a domestic environment, this product may cause radio interference, in which case, the user
may be required to take appropriate measures.
Achtung!
Dieses ist ein Gert der Funkstrgrenzwertklasse B. In Wohnbereichen knnen bei Betrieb dieses Gertes Rundfunk-
strungen auftreten, in welchen Fllen der Benutzer fr entsprechende Gegenmanahmen verantwortlich ist.
Attention!
Ceci est un produit de Classe B. Dans un environnement domestique, ce produit risque de crer des interfrences ra-
diolectriques, il appartiendra alors lutilisateur de prendre les mesures spcifques appropries.
This symbol on the product or its packaging indicates that this product must not be disposed of with your other house-
hold waste. Instead, it is your responsibility to dispose of your waste equipment by handing it over to a designated
collection point for the recycling of waste electrical and electronic equipment. The separate collection and recycling
of your waste equipment at the time of disposal will help conserve natural resources and ensure that it is recycled in a
manner that protects human health and the environment. For more information about where you can drop off your
waste for recycling, please contact your local authority, or where you purchased your product.
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Japan Compliance Statement
B

VCCIB
This is a Class B product based on the standard of the VCCI Council. If this is used near a radio or television receiver in a domestic
environment, it may cause radio interference. Install and use the equipment according to the instruction manual.
Korean Compliance Statement
B ( )
(B)
, .
Class B
(Broadcasting Communication Equipment for Home Use)
As an electromagnetic wave equipment for home use (Class B), this equipment is intended to use mainly for home use
and may be used in all regions.
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LIMITED ONE YEAR WARRANTY FOR TURTLE BEACH
PRODUCTS:
Voyetra Turtle Beach, Inc. (VTB) warrants to the original end-user purchaser (Purchaser) that the retail Turtle Beach hardware product herein (Prod-
uct) will be free of defects in materials and workmanship for a period of one year from the date of purchase by the Purchaser (Warranty Period). Any
Extended Warranty or Service Plans purchased through a Retail store are not honored by VTB. The Warranty refers to the repair/replacement of a defec-
tive product during this period and not a refund.
This limited warranty is extended only to the original Purchaser of a new product, which was not sold AS IS. It is not transferable or assignable to any
subsequent purchaser. This limited warranty is applicable only in the country or territory where the Product was purchased from an authorized VTB
retailer and does not apply to a Product that has been purchased as used or refurbished or was included as part of a non-VTB product.
WARRANTY SERVICE:
In the USA and CANADA Warranty Service is provided by our Turtle Beach USA offces and in all other Countries it is provided by our local Interna-
tional Distributors when available. Refurbished/Recertifed products are sold on an AS IS basis with a 90-day Warranty or less in accordance with each
vendors policy.
VTB does not warrant uninterrupted or error-free operation of the Product and is under no obligation to support the Product for all computer operat-
ing systems or future versions of such operating systems.
If a defect should occur during the Warranty Period, Purchaser must contact VTB to obtain a Return Merchandise Authorization (RMA) number on the
basis of the dated purchase receipt. Purchaser will be responsible for shipping costs incurred in returning the defective Product to an authorized VTB
service center, or to the repair facility located at VTBs corporate headquarters. VTB will not be responsible for other products or accessories included
with the defective Product sent to VTB. The RMA number must be clearly indicated on the outside of the package. Packages without an RMA number
will be refused by VTB or its representatives and returned to sender at the senders expense.
In the event of a defect, Purchasers sole and exclusive remedy, and VTBs sole liability, is expressly limited to the correction of the defect by adjust-
ment, repair, or replacement of the Product at VTBs sole option and expense. VTB owns all Products it has replaced and all parts removed from repaired
Products. VTB uses new and reconditioned parts made by various manufacturers in performing warranty repairs and building replacement products. If
VTB repairs or replaces a product, the original Warranty Period is not extended, however, VTB warrants that repaired or replacement parts will be free
from defects in material and workmanship for a period of thirty (30) days from the date of repair or replacement, or for the remainder of the Warranty
Period, whichever is greater.
This warranty does not apply to any Product that has had its serial number altered, removed or defaced, or any Product damage caused by shipping,
improper storage, accident, problems with electrical power, abuse, misuse, neglect, ordinary wear, acts of God (e.g. food), failure to follow directions,
improper maintenance, use not in accordance with product instructions, unauthorized modifcation or service of the Product or damage resulting from
the use of the Product with hardware, software or other products not provided by or specifcally recommended by VTB.
NOTES:
- Replacement Parts and accessories that are subject to wear and tear such as earpads, mic foam covers, talkback cables, etc. have a three (3) month
Warranty.
- Replacement Parts for Discontinued Products are sold on an AS IS basis, they are not supported and come with a 30 day Warranty.
THIS LIMITED WARRANTY IS PURCHASERS SOLE AND EXCLUSIVE REMEDY AND IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED. TO THE
EXTENT PERMITTED BY APPLICABLE LAW, VTB HEREBY DISCLAIMS THE APPLICABILITY OF ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR
A PARTICULAR PURPOSE OR USE FOR THE PRODUCT. IF SUCH A DISCLAIMER IS PROHIBITED BY APPLICABLE LAW, THE IMPLIED WARRANTY IS LIMITED TO
THE DURATION OF THE FOREGOING LIMITED WRITTEN WARRANTY.
IN NO EVENT SHALL VTB BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE OR CONSEQUENTIAL DAMAGES, OR DAMAGES, INCLUDING BUT
NOT LIMITED TO ANY LOST PROFITS, DATA, OR LOSS OF USE, ANY THIRD PARTY CLAIMS, AND ANY INJURY TO PROPERTY OR BODILY INJURY (INCLUDING
DEATH) TO ANY PERSON, ARISING FROM OR RELATING TO THE USE OF THIS PRODUCT OR ARISING FROM BREACH OF THE WARRANTY, BREACH OF CON-
TRACT, NEGLIGENCE, TORT, OR STRICT LIABILITY, EVEN IF VTB HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
This warranty supersedes all prior agreements or understandings, oral or written, relating to the Product, and no representation, promise or condi-
tion not contained herein will modify these terms. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the
above exclusion or limitation may not apply to you. This warranty gives you specifc legal rights. You may also have other rights, which vary from state
to state. Any action or lawsuit for breach of warranty must be commenced within eighteen (18) months following the purchase of the Product.
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EXCLUSIONS FROM LIMITED WARRANTY:
This Limited Warranty shall not apply and VTB has no liability under this Limited Warranty if the Turtle Beach Product:
- is used for commercial purposes such as LAN, Call Centers (including rental or lease);
- is modifed or tampered with;
- is damaged by Acts of God, power surge, misuse, abuse, negligence, accident, wear and tear, mishandling, misapplication, or other causes unrelated to defective
materials or workmanship;
- serial number is defaced, altered or removed;
- is not used in accordance with the documentation and use instructions; or
- is repaired, modifed or altered by other than authorized repair centers.
- is no longer available because it was discarded.
2014 Voyetra Turtle Beach, Inc. (VTB, Inc) All rights reserved. TURTLE BEACH, The Palm Tree, Voyetra and Ear Force are either trademarks or registered trade-
marks of VTB, Inc. Skype is a trademark owned by its respective company. This service may not be available in some countries where this product is sold. All other
trademarks are the property of their respective owners. Actual product appearance may differ from imagery.
This product is compliant with the Consumer Product Safety Improvement Act of 2008, Public Law 110-314 (CPSIA)
Watch Turtle Beach product training videos at:
youtube.com/TurtleBeachVideos
TurtleBeach.com/support
Product support and warranty information:
For: Xbox One I Mobile