Questionnaire For HDFC Bank
Questionnaire For HDFC Bank
1- Organizational Culture
Set-1
(a) No consideration is given to the values in this organization
(b) Values are not shared in the organization
(c) Values are shared only at the top level
(d) Organizational values are widely shared in the organization
Set-2
(a) The size of a room and its furniture, is according to a person's
rank
(b) Each senior member has a room with a large table and space
for holding meetings
(c) enerally, small tables are used by managers
(d) !arge working tables are used here
Set-3
(a) The dominant belief here is that things don"t happen, you make
them happen
(b) The belief here is that most things depend on the top
management.
(c) #eople believe that the ma$or constraints are managerial%
(d) #eople believe there are too many e&ternal constraints, which
are difficult to fight
Set-4
(a) The leaders here e&pect to be implicitly obeyed%
(b) The leaders here are role models for their people
(c) #eople are e&pected to follow the proper channels that have
been laid down%
(d) The leaders set the standards of performance%
Set-5
(a) 'n meetings, people sit wherever they can find place%
(b) #eople are indifferent to meetings and try to avoid them%
(c) There is an implicit hierarchy in the seating pattern at
meetings%
(d) 'n meetings, seats for those at top are fi&ed% enerally,
meetings are not held without top managers%
Set-6
(a) The customer is regarded as a most important person here%
(b) ( good products given the highest importance
(c) )ules and regulations are given high importance
(d) The *hief E&ecutive is the most important here%
Set-7
(a) +ost communication is generated at the meetings of top
people%
(b) (ll communication is in writing and through memos%
(c) There is not much work related communication among people%
(d) #eople communicate with one another to solve problems%
Set-
(a) ( lot of attention is given to updating technology%
(b) The top management have parties to celebrate good
performance of the organisation%
(c) ,igh performance is celebrated with everybody $oining in%
#eople are busy streamlining rules and regulations%
QUESTIONNAIRE No. 2 - EMPLOYEE ENGAGEMENT
1) -oes your work group plan together and coordinate its
efforts.
!) -oes your work group make good decisions and solve
problems well.
3) 's information about important events and situations shared
within your workgroup.
4) -oes your workgroup feel responsible for meeting its
ob$ectives successfully.
5) 's your workgroup able to respond to unusual work demands
placed upon it.
6) -o you have confidence and trust in the persons in your
workgroup.
7) Overall, are you satisfied with the persons in your
workgroup.
) Overall, are you satisfied with your boss.
") Overall, are you satisfied with your $ob.
1#) Overall, are you satisfied with your organisation.
11) (re you satisfied with the progress you have made in this
organization up till now.
1!) (re you satisfied with your chance for getting ahead in the
organization in the future.
13) 's this organization effective in getting you to meet its needs
and contribute to its effectiveness.
14) -oes this organization do a good $ob of meeting your needs
as an individual.
15) The goals of this team are well defined
16) The team has enough freedom to decide its sway of working
17) +embers generally avoid discussing the problems facing the
team%
1) There is confusion amongst the team members about its
main tasks%
1") The sense of responsibility and accountability is pretty high
amongst the team members%
!#) The team only carries out tasks given to it/ it cannot decide
its own priorities%
!1) The team generates alternative solutions for a problem%
!!) 'n the group, the task is divided into small teams%
!3) No one cares to assess the true achievement of the goals of
the team%
!4) Each member in the team knows what his0her role in the
team is%
!5) +embers of the team are not clear how to work towards the
team goal%
!6) The team does not have autonomy in vital aspects of its
working%
!7) +embers in this group do not hesitate to e&press their
differences with each other%
Q$%S&'ONN(')% -- NO.3 -- %*+,O-%% %..%C&'/%N%SS
1) -o you know what is e&pected of you at work.
!) -o you have the materials and e1uipment you need to do your
work right.
3) (t work, do you have the opportunity to do what you do best every
day.
4) 'n the last 2 days, have you received praise or recognition for
doing good work.
5) -oes your supervisor, or someone at work, seems to care about
you as a person.
6) 's there someone at work who encourages your development.
7) (t work, do your opinions seem to count.
) -oes the mission0purpose of your company make you feel your $ob
is important.
") (re your associates 3fellow employees4 committed to doing 1uality
wok.
1#) -o you have a best friend at work.
11) 'n the last si& months, has someone at work talked to you about
your progress.
1!) 'n the last year, have you had opportunities at work to learn and
grow.