Scribd
Upload
428 views2 pages

Cisco Call Manager Fact Sheet

This document summarizes the components, deployment options, servers, and features of Cisco's CallManager system. It includes information on endpoint devices, applications, call control options, infrastructure requirements, server models for different user capacities, clustering and high availability configurations, database services, user and application types, and route pattern wildcards. Deployment can be single-site or multi-site with distributed or centralized call processing, supporting thousands of phones across hundreds of locations.

Uploaded by

AbhinayMylavarapu
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
428 views2 pages

Cisco Call Manager Fact Sheet

This document summarizes the components, deployment options, servers, and features of Cisco's CallManager system. It includes information on endpoint devices, applications, call control options, infrastructure requirements, server models for different user capacities, clustering and high availability configurations, database services, user and application types, and route pattern wildcards. Deployment can be single-site or multi-site with distributed or centralized call processing, supporting thousands of phones across hundreds of locations.

Uploaded by

AbhinayMylavarapu
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
You are on page 1/ 2

CallManager

Marcelo Zanata
Components

Types of Server

Endpoint
Cisco IP Phones, Personal Communcation, IP Communicator, Unfied Video Advantage
Applications
Workplace Rource, Cisco Unity, Unity Express, Emergency Responder, CCX, Meeting Place, Presence
Call Control
Cisco Unified Communications Manager (Bussiness Edition), Cisco Unified Communications Manager
Express
Infrastructure
Routing, Switching,QoS,Security

Deployment
Characteristic

Single-Site

SCCP/SIP Phones
H.323/MGCP Devices
Locations
Max phone per Location
WAN Link speed

30,000
1,100
1
30,000

Multisite with
distributed processing
30,000 each cluster
1,100 each cluster
Infinite
30,000
Per call

Multisite with
centralized processing
30,000
1,100
1000
720 (ISR-3845)
768 kbps or >

Network Services

MCS 7815/7816 500 users

Single Processor

Single Power Supply

Non-RAID SATA hard disk


MCS 7825 1000 users // 7828 CUMBE

Single Processor

Single Power Supply

SATA controller with RAID 0/1


MCS 7835 2500 users /7845 7500 users

Multiple Processor

Multiple Power Supply

Multiple SAS drives with RAID 1

Minimum Requirement
Processor speed: 2.0Ghz or greater
Physical memory: 2 GB or greater
Hard disk: 72 GB or larger

Feature Services

Performance and monitoring services:


Cisco CallManager Serviceability RTMT, Cisco RTMT Reporter
Backup and restore services:
Cisco DRF Master, Cisco DRF Local System Services: Cisco CallManager
Serviceability, Cisco CDP , Cisco Trace Collection Service
Platform services:
Cisco Database, Cisco Tomcat, SNMP Master Agent
DB Services:
Cisco Database Layer Monitor
SOAP Services:
SOAP Real Time Service APIs and so on
CM Services:
Cisco CallManager Personal Directory, Cisco Extension Mobility Application,
Cisco CallManager Cisco IP Phone Services
CD Services:
Cisco CDR Repository Manager, CDR Agent
Admin Services:
Cisco CallManager Admin

Database and admin Services:


Cisco AXL Web Service, Cisco Bulk Provisioning Service, Cisco TAPS Service
Performance and monitoring services:
Cisco Serviceability Reporter, Cisco CallManager SNMP Service
CM services:
Cisco CallManager, Cisco TFTP, Cisco CTIManager, Cisco Extension Mobility
CTI services:
Cisco CallManager Attendant Console Server, Cisco IP Manager Assistant, Cisco
Webdialer Web Service
CDR Services:
Cisco SOAP, including CDRonDemand Service, Cisco CAR Scheduler, Cisco CAR
Web Service
Security Services:
Cisco CTL Provider, Cisco Certificate Proxy Function
Directory Services:
Cisco DirSync
Voice Quality Reporter Services:
Cisco Extended Functions

Clustering
Upgrading Process
1.
2.
3.
4.
5.
6.
7.
8.
9.

Typical CM Cluster

Realize Backup
Install on CM Publisher (do not reboot)
Install on All CM Subscribers simultaneously
Reboot Publisher switching the version
Reboot TFTP Server one at a time
Reboot MoH Server one at a time
Reboot backup subscriber one at a time
Fail-over devices from primary to backup
Reboot primary subscriber

Servers Organization

Up to 20 Servers
4 Active Call Processor
4 Standby Call Processor
11 services: TFTP/MoH/XCODE/CFB/MTP

Clustering over WAN


40 ms round trip time (RTT) between each CCM
900 Kbps
more 900 Kbps each 1000 BHCA

User Facing Features


Call Forward All
Message Waiting Indicator
Privacy (Enable/Disable)
DND
Extension Mobility Login
Hunt Group Login Status
Monitor (future use)
Device Mobility
CTI CAPF Status

Application User
Associated with a application
Noninteractive logins
Application authorization
Not included in user directory
Cannot use LDAPv3

Subscriber DB aid
utils dbreplication repair all
utils dbreplication reset all

Database
Informix Dynamic Server (IDS)
Replication in a hub-and-spoke topology (from
one Publisher to many subscribers)
Only CDR and CMC are replicated from subscriber
User Facing features can be changed during a
publisher outage

User diference
End User
Associated with a person
Interactive logins
User features and administrator
logins
Included in User Directory
Can be provisioned and
authenticated using LDAPv3

Redundancy Schemes

Route Pattern
Wildcard
X
@
!
[x-y]
[^x]
.
#
n?
n+

Description
Single digit [0-9],*,#
North America Numbering Plan (NANP)
One or more digits [0-9],*,#
Range from x to y
Exclusion
Terminates Access Code
Interdigit Timeout
Matches zero or more times the wildcard
Matches one or more times the wildcard

CallManager

Marcelo Zanata

You might also like

pFad - Phonifier reborn

Pfad - The Proxy pFad of © 2024 Garber Painting. All rights reserved.

Note: This service is not intended for secure transactions such as banking, social media, email, or purchasing. Use at your own risk. We assume no liability whatsoever for broken pages.


Alternative Proxies:

Alternative Proxy

pFad Proxy

pFad v3 Proxy

pFad v4 Proxy