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Resume - Shayne Estes

Shayne Estes is seeking a position involving technology for competitive advantage in the Pittsburgh area. He has a B.S. in Business Administration with a focus on Information Systems Management and experience in web design, programming, testing software, and database modernization. His skills include project management, bookkeeping, testing software through iterations, and creating test plans. He has worked as an intern at Highmark testing their claims system and has also held positions operating an online gaming portal and modernizing databases at Duquesne University.

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141 views4 pages

Resume - Shayne Estes

Shayne Estes is seeking a position involving technology for competitive advantage in the Pittsburgh area. He has a B.S. in Business Administration with a focus on Information Systems Management and experience in web design, programming, testing software, and database modernization. His skills include project management, bookkeeping, testing software through iterations, and creating test plans. He has worked as an intern at Highmark testing their claims system and has also held positions operating an online gaming portal and modernizing databases at Duquesne University.

Uploaded by

ShayneEstes
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© Attribution Non-Commercial (BY-NC)
We take content rights seriously. If you suspect this is your content, claim it here.
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S HA Y NE EST ES

700 Forbes Ave. | Pittsburgh, PA 15219 | 843.469.7631 | estess@duq.edu

O B JEC T I VE
A position in the Pittsburgh area involving or relating to the use of technology for competitive
advantage.

SK I LL S P RO F IL E
- Money handling/book keeping
- Team and solo project experience
- Web design/programming background
- Small business experience
- Interpersonal and professional communication skills
- Experience within the Software “Systems” Development Life Cycle (SDLC)

ED U CA T IO N
Duquesne University Class of 2010
Pittsburgh, PA
B.S. in Business Administration
Major: Information Systems Management
Interests: Technology for competitive advantage, GUI (web and OS) ‘look & feel’, internet
and network traffic.

Trident Technical College Class of 2007


Charleston, SC
A.S. in Information Systems

EM P LO Y MEN T H IS TO R Y
Tester (Intern), Highmark, Inc. Summer 2008 — Spring 2009
Pittsburgh, PA
- Worked through various iterations of the Highmark ‘High RUP’ software development phase
- Tested defects during the production of Highmark’s advanced claims system
- Participated in various iteration meetings
- Preparation of reports and trend data
- Worked through Excel based system spreadsheets
- Created / Executed test plans for a Highmark insurance claim system
Operator, LS Services 6/1/2005 — Current
Charleston, SC
- Worked with clients to create specific automation profiles
- Advertised business on through various web portals
- Provided 24-hour service in real-time for avid gamers
- Programmer, manager, and owner of online web portal for community

Database Modernization, Duquesne University Fall Semester 2009


Pittsburgh, PA
- Upgraded Microsoft Access 97 files to Microsoft Access 2003
- Fixed broken visual basic code in Microsoft Access application
- Updated web CGI posting scripts for Duquesne University HR office
- Modernized switchboard and GUI

REF ER ENC ES
Dr. Jeff Roberts
Duquesne University
Professor – Accompanied by letter of recommendation
412.396.1958 – robertsj1503@duq.edu

Seth Smiley
Highmark
Diversity Trainer
seth.smiley@highmark.com

Kathy Jaczesko
Duquesne University
HR Office
412.396.6575
S HA Y NE EST ES
700 Forbes Ave. | Pittsburgh, PA 15219 | 843.469.7631 | estess@duq.edu

TEC H NI CA L PR O F IC IE N CI ES

Productivity Software: Hardware:


Microsoft Word 2000-2007 Modem Installation
Microsoft Excel 2000-2007 Router Installation
Microsoft PowerPoint 2000-2007 Hard Drive Installation
Microsoft Access 2000-2007 Peripheral Device Installation
Microsoft Outlook 2000-2007 RAM Installation
Microsoft Project 2007 Motherboard Installation
Microsoft Visio 2007 Operating System Installation

Operating Systems (Power User): Troubleshooting computer workstations for


Apple iPhone Firmware software and hardware inconsistencies and
Microsoft Windows 95/98/98se errors.
Microsoft Windows 2000
Microsoft Windows XP
Microsoft Windows Vista (32bit, 64bit) Computing Devices:
Microsoft Windows 7 (32bit, 64bit) Desktop Workstations
Laptop Workstations
Testing/Quality Assurance Software: Apple iPhone
IBM Rational ClearQuest Linux Based Netbooks
IBM Rational RequisitePro Windows Basked Netbooks

Design Software:
Adobe (Macromedia) Dreamweaver
Adobe PDF Publishing
Adobe (Macromedia) Fireworks

Operating System Tools:


Windows Active Directory
Windows Registry Editor
System Configuration Utility
Navigational DOS
Navigational BIOS

In Addition:
Microsoft Internet Explorer
Mozilla Firefox
Google Chrome
Apple Safari (For Windows)
Web 2.0

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