University Apartments

Hawkeye Drive Guidebook

University Apartments
175 Hawkeye Drive (US Postal Service)
100 Housing Services Complex (Campus Mail)
Iowa City, IA 52242
Phone: 319-335-9199
Fax: 319-335-9126
Email: univ-apts@uiowa.edu
Website: housing.uiowa.edu

Office Hours
Monday through Friday
8:00 AM to 5:00 PM

After Hours Assistance

First call the Community Assistant at 319-325-4747
If no answer, call the West Campus 24-hour desk at 319-335-9170

Your Address

Your Phone Number

319- ______ - ___________

_________ Hawkeye Drive

Iowa City, IA 52246

*Must press 9 before dialing any number

outside the University

Important and Emergency Phone Numbers

Emergency (fire, police, medical, sheriff, etc.)
University Police
Crisis Line
Poison Information
Internet Problems
Power Outage
Cable TV Problems
Telephone Problems

911
319-335-5022
319-351-0140
800-222-1222
Mediacom 877-387-8087
MidAmerican Energy 800-799-4443
Cable TV Repair 319-335-2949
ITS-Voice Communications 319-335-2949
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Welcome!
Welcome to University Housing & Dining at the University of Iowa. The University
of Iowa welcomes you to your new home! It is our sincere hope that your stay in
University Apartments will be pleasant and comfortable, and that you find a sense
of home in your community at Hawkeye Drive. Living in University Apartments is a
unique experience that allows the resident the opportunity to meet many people
who may become lifelong friends, participate in a wide variety of educational and
fun events, and learn to live and succeed in a diverse environment all while living
in a campus community.
University Apartments at the University of Iowa are more than just a place to live. In
addition to safe and comfortable surroundings, the University Apartments are
home to a very diverse community of residents. Each resident has different needs
and ideas for what it takes to make a home, and the university is committed to
providing a life in University Apartments that is satisfactory and comfortable for the
entire community. Therefore, it is necessary that each resident consider the rights
and privileges of other residents.
The policies and suggestions contained in the guidebook are intended to build
understanding between all the people of the University Apartments community:
residents, neighbors, and staff. This guidebook will also provide helpful information
and answer many questions that may arise.

University Housing & Dining Vision/Mission/Core Values

Vision
Our vision is to be a housing and dining program that is a leader in campus living.
Mission
University Housing & Dining complements the academic mission of the University
of Iowa by providing clean, well-maintained, secure, healthy, and affordable
housing and dining options designed to meet the diverse and evolving
developmental, educational, and nutritional needs of students living in a
multicultural community.
Core Values
University Housing & Dining provides dedicated customer service a desire by
all staff to make residents and guests feel welcome and demonstrate pride in
working at the University of Iowa.
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University Housing & Dining is a self-supporting enterprise that invests in our

students and facilities while delivering quality services and maintaining
competitive rates.
University Housing & Dining provides modern security features and educates
residents to share responsibility for personal safety by making informed choices.
University Housing & Dining is committed to fostering the academic, social,
cultural and personal growth of residents through the teaching of life skills and
responsible citizenship.

Statement of Community and Diversity

Living in Hawkeye Drive at the University of Iowa means living in a community of
learners. This community is a dynamic place comprised of various people with
different values, cultures, lifestyles, and attitudes. As a member of this community,
we must strive to understand the individuality and life choices of those among us.
We can best learn from one another in an atmosphere of positive contact and
mutual respect. Therefore, we must possess a genuine desire to learn from those
around us as well as give others the respect and tolerance we desire for ourselves.
University Housing & Dining is committed to the principles of free inquiry and free
expression. We believe individuals have the right to hold, defend, and express their
ideas and opinions. Each of us has the right to our own personal beliefs; however,
these beliefs in no way give us the right to discriminate against or harass another.
Intolerance has no place within our residence hall and apartment community.
We are individually and collectively responsible for our behavior and accountable
for our actions; harassment, stalking, intimidation, or violence against persons or
property in violation of university policies and/or the "Code of Student Life" will not
be tolerated. We will not accept ignorance, one's upbringing, anger, or substance
abuse as an excuse, reason, or rationale for such behavior. Each of us must take the
initiative and responsibility for our own learning and awareness of the differences
that exist in our community and avoid all actions that diminish others because of
these differences.
The University of Iowa is committed to preparing its students to be leaders in an
ever changing, diverse society. The residence halls and apartments provide a
unique experience for learning to live and work beside people different than
ourselves. Each person has a role to play in our residence hall and apartment
community and will be allowed to do so. Take advantage of the learning
opportunity to develop yourself into a leader of tomorrow.

University Apartments Staff

Community Assistants (CAs) A community assistant (CA) is a member of each
apartment community. CAs are students who are carefully selected and
trained. Their job is to promote community in Hawkeye Drive, assist tenants
with any needs they may have, and ensure the best interest of our residents.
CAs are a source of information about activities, events, and policies. They also
assist with conflicts, cultural understanding, mediation referral, and academic
concerns. Each CA also plans activitiessocial as well as educationalfor the
residents of the apartments.
Apartments Area Coordinator
This full-time professional has significant
experience in community living issues and is responsible for maintaining a safe
and friendly apartment environment. The area coordinator supervises all
aspects of the day-to-day operations of the buildings and the grounds
surrounding them. The area coordinator manages the office, supervises the
community assistants, and oversees long-range planning for buildings and
grounds.
Apartments Administrative Coordinator The administrative coordinator
provides administrative support for applications, apartment check-ins/-outs,
maintenance requests, billing, lease renewal, lease cancellations, etc. The office
is open Monday through Friday from 8:00 AM to 5:00 PM. The office is closed
on Saturday, Sunday, and all university holidays. The office hours may vary
during inclement winter weather. The telephone number is 319-335-9199.
Maintenance and Custodians
Our apartments, facilities, and grounds are
maintained by mechanics and custodians. The maintenance staff works 8:00
AM to 4:30 PM Monday through Friday. A mechanic is always on call for
maintenance emergencies at night and on the weekends. Custodians clean
laundry rooms, keep hallways tidy, and clean vacant apartments. The
custodians work 7:30 AM to 4:00 PM, seven days a week.

Important University Apartments Policies

All residents are expected to be familiar with and abide by this University
Apartments Guidebook and the terms and conditions of the University
Apartments lease. Additionally, all residents should be aware of and abide by all
university policies. Violations are handled through university disciplinary
procedures of University Apartments, University Housing & Dining, and/or
through the university.
University Housing & Dining policies may be amended at any time by the
authority of the senior director of the department. Amendments are effective
upon approval by the Vice President for Student Life and once University
Housing & Dining has made a reasonable attempt to notify residents of the
change.
Residents requested to meet with University Apartments staff members
regarding a disciplinary complaint are expected to comply with the request in a
timely and cooperative manner. Furthermore, residents who have been
disciplined are expected to comply in a timely manner with the sanctions
imposed. Non-compliant residents are subject to additional disciplinary action,
including the possibility of suspension from University Housing & Dining or
from university classes.
Registered Sex Offenders according to State of Iowa law or the law of any other
jurisdiction, and individuals who pose a clear and present danger to other
residents are not eligible to live in University Housing & Dining facilities.
All educational programs, activities, apartment assignments and transfers are
made without regard or on the basis of a residents employment, educational
programs, and activities on the basis of race, national origin, color, creed,
religion, sex, age, disability, veteran status, sexual orientation, gender identity, or
associational preference.
All leaseholders are required to occupy and live in the apartment they have
leased. The apartment cannot be subleased except during the months of June
and July according to the lease terms and conditions. Failure to follow sublease
terms and conditions and filing appropriate paperwork in the University
Apartments Office could result in the lease being terminated and/or not being
renewed. If the lease is terminated due to a prohibited sublease, the leaseholder
will be responsible for all rent and utility charges for the remainder of the lease.

Significant Violations Often Warranting Eviction

Possession/consumption of drugs or paraphernalia

Physical or sexual assault
Possession of firearms
Intentionally setting a fire
Failure to pay rent
Failure to comply with the pet policy
Failure to comply with the university smoking policy
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Policies, Procedures, & Guidelines

(Alphabetical Order)
Air Conditioners
University Apartments does not supply air conditioners.
However, you may install a window-type air conditioner or fan in the living
room window. To do so, pick up a window board and bracket from the office.
The tenant is responsible for installing the unit on the bracket and enclosing
the open space around it. Precaution must be taken to prevent damage to the
window frame or sills. Either 110V or 220V air conditioners may be used. A
combination 110V-220V outlet is located below the living room window:

Alcohol
State of Iowa law requires a person to be 21 years of age to consume
alcohol. The consumption of alcohol is only allowed in the privacy of the
residents apartment. Alcohol is not to be consumed outside the apartment in
public areas such as laundry rooms, hallways, courtyards, or parking lots. Kegs
and other large quantities of alcohol are not permitted in the apartments even
when residents are over the age of 21. Leaseholders are held responsible for
the activities of their guests.
Candles

See Open Flames, page 22

Check-In Checklist
A check-in checklist is provided when the resident signs the
lease to document the condition of the apartment; this becomes important
should any questions arise about apartment condition upon check-out.
Residents are expected to inspect their apartments as they move in, note any
discrepancies on the checklist, and within one week, return the form to the
University Apartments Office. Failure to return the checklist will result in the
assumption that there were no defects or damages in the apartment. Should
any defects or damages not listed on the checklist be found at check-out, the
resident will be charged accordingly.
Check-Out Procedures
If you plan to vacate your apartment you must fill out a
cancellation form at the University Apartments Office at least 45 days prior to
the date you will vacate. You cannot terminate your lease before it expires
unless you are leaving the university. Check-out inspections are required and
are to be arranged with the University Apartments Office. For detailed checkout information refer to the information provided when completing a
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cancellation card. The following general checklist should be followed as you

make preparations to vacate your apartment:
Notify any newspaper carrier, publications you receive, and the post office
of your change of address. Advise the Registrars Office by filling out a
student address change form, available on ISIS.
At the check-out inspection you will be provided with a utilities disconnect
form to be completed to cease services with MidAmerican Energy. There
will be a delay between the apartment cancellation date and the utilities
disconnect date based on the availability of MidAmerican Energy to read
the meter.
Remove all personal possessions from inside and around the apartment,
including your storage unit, before turning in your keys. Any items left will
be considered abandoned and you will be charged for removal at a
minimum of $35.00.
Turn the refrigerator to the number 4 on the control knob and leave the
doors closed.
Return your keys to the University Apartments Office or to the person
conducting your check-out inspection. It is your responsibility to return all
keys issued to you. If you will be leaving other than during regular office
hours, place your keys in the envelope provided at inspection and drop it in
the after-hours drop box at the University Apartments Office. You must
return your keys within 24 hours of your apartment vacate date or you will
continue to be charged rent until they are returned. If all apartment and/or
mailbox keys are not returned when you leave, you will be charged for a
lock change. This is to protect both you and the new resident who will be
living there.
Leave your apartment clean and in good condition to minimize the charges
for repairs and cleaning. The cleaning suggestions contained in this booklet
should aid you in maintaining a clean apartment so it is still clean when you
leave. Tenant may be charged for painting if the walls are discolored from
the use of candles, incense, or smoking inside the apartment.
Return your parking permit decal(s) with your apartment and mailbox keys.
The check-out process will not be considered complete until the unexpired
permit decal is returned to the University Apartments Office. You will be
charged for not returning any unexpired decal(s). Remove the decal
carefully so that ID numbers are still intact; a tool is available at the
University Apartments Office to help in this removal. You are responsible
for any towing or removal fees for abandoned vehicles or if you continue to
park in the University Apartments parking lots without a valid University
Apartments lease.
If you fail to correctly follow the cancellation procedure, you will be charged
an improper cancellation fee of $50.00. The improper cancellation fee will
be charged if you fail to give a 45 day cancellation notice before leaving
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your apartment, fail to schedule a check-out inspection, or are not present

during the check-out inspection. Charges for damages, missing/broken
items or cleaning will be billed in addition to the improper cancellation fee.
Children Attending Iowa City Public Schools
It is the responsibility of the
residents to notify the University Apartments Office of all children who will be
attending the Iowa City Community School District.
The university pays tuition for all legally dependent children attending
kindergarten through twelfth grade at any public school of the Iowa City
Community School District while living in University Apartments. Residents
must register their school-age children with the University Apartments Office
each year. This is in addition to registering children with the school they will be
attending.
Elementary aged children living in Hawkeye Drive will be registered at Norman
Borlaug Elementary School. All middle school aged children will be registered
at Northwest Junior High School. All high school aged children will be
registered at West High School. Transportation is provided for school children
to the public elementary and junior high school. Transportation is not provided
to West High School as it is within walking distance. Exact transportation
schedules are determined each fall. If residents choose to open-enroll their
children in another school district not listed above, then they must provide
their own transportation.
Damages and Upkeep
Residents are responsible for the cleanliness and care of
their apartments for health and safety reasons. Leaseholders who refuse this
responsibility could face monthly health and safety inspections for the duration
of the lease. Monthly health and safety inspections may result in not being
allowed to renew the lease. Each resident will be accountable for any
deterioration of the apartment or its contents (beyond normal wear and tear).
Charges will be assessed for damages and deterioration not accounted for on
the check-in checklist. Residents are expected to clean their own facilities
within their apartments. Residents will be held financially responsible for
accidental damage to the apartments.
Discrimination
The University of Iowa brings together, in common pursuit of its
educational goals, persons of many nations, races, and creeds. The university is
guided by the precepts that in no aspect of its programs shall there be
differences in the treatment of persons because of race, creed, religion, color,
national origin, age, sex, disability, sexual orientation, gender identity, or any
other classification that deprives the person of consideration as an individual,
and that equal opportunity and access to facilities shall be available to all.
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Among the classifications that deprive the person of consideration as an

individual are those based on associational preference. These principles are
expected to be observed in the internal policies and practices of the university;
specifically in the admission, housing, and education of students; in policies
governing programs of extracurricular life and activities; and in the
employment of faculty and staff personnel. The university shall work
cooperatively with the community in furthering these principles.
Complaints alleging violations of the Policy on Human Rights may be pursued
in several places on campus, including the Office of Equal Opportunity and
Diversity, 202 Jessup Hall, 319-335-0705 (text 319-355-0697). Copies of the
Policy and of the Office of Equal Opportunity and Diversity Procedures for
Discrimination Complaints are available from that office and at
diversity.uiowa.edu/eod/.
Electric Panel
The electric panel is located near the stove. This electric panel
controls the electrical circuits for the apartment. If a circuit is overloaded, the
switch in the panel will be deactivated and can be identified by its being in the
neutral or off position. To reset the breaker, push the switch to the off
position and then push it again to the on position.

If the switch will not stay in the on position, unplug all appliances on the
circuit to check for overloading or a defective appliance. Call the University
Apartments Office if the switch will not remain in the on position.
There are two wall switches next to the front door. One switch controls the
kitchen light and the other controls the switched outlets in the living room.
Electric Service
All University Apartments residents contract for electric service
through MidAmerican Energy. MidAmerican Energy will bill residents directly
for their electricity usage. Any questions about service or billing should be
referred to MidAmerican Energy at 888-427-5632. Register with MidAmerican
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Energy for electronic online billing.

If for some reason the electric services need to be disconnected (i.e. nonpayment of utility bill), MidAmerican Energy will continue to provide service.
However, MidAmerican Energy will transfer charges for electricity from the
resident to University Apartments. University Apartments will then charge the
resident for this amount on their University of Iowa bill.
Residents of University Apartments may not discontinue electric service while
they have a valid lease. This is required in order to prolong the life of the
equipment (i.e. refrigerator, water pipes).
Emergency Notification System Hawk Alert
The Hawk Alert System is used
to notify the campus community of threats to physical safety in an emergency
situation (tornado, violence, hazardous material incident, etc.).
Hawk Alert allows UI administrators to send recorded or electronic emergency
messages (Hawk Alerts) to UI students, faculty, and staff by cell phone, home
phone, office phone, and e-mail (all at once), using contact information from
the Universitys Enterprise Directory (updated via ISIS or Employee Self Service).
The entire campus community can be notified in about 15 minutes. For more
information, go to: hawkalert.uiowa.edu/.
Emergency Procedures
In the event of a fire or medical emergency requiring an
ambulance, please call 911 immediately.
For any on-campus safety issues that dont require professional fire assistance
or an ambulance, please contact the University of Iowa Police at 319-335-5022.
For after-hours general maintenance or neighbor issues, please call the
Community Assistant at 319-325-4747. The Community Assistant will help you
with what you need or refer you to the appropriate staff that are available at all
times. If you are unable to contact the Community Assistant through the
number provided, please call the 24-hour West Campus desk at 319-335-9170.
Entry/Search Policy
The rights of residents to be secure in their apartments
against unreasonable entry, searches, and seizures are assured. Entry, search,
and seizure by civil officers are governed by the civil law.
University officials may enter a residents apartment under the following
circumstances:
Maintenance is being performed as requested by the occupant(s) or
university personnel.
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Routine inspection of apartments for safety, health, and general upkeep

purposes or if maintenance is performed. Institutional-initiated inspections
are generally preceded by at least 24 hours written or posted notice to
resident(s).
There is perceived imminent risk to safety, health, and/or occupant(s) or
institutional property.
There exists reasonable suspicion that a university policy is being violated.
An alarm, stereo/music, or TV is disturbing neighbors and needs to be
turned off when residents are not present.
There is a search warrant being carried out by a member of law
enforcement. These agencies include, but are not limited to, University of
Iowa Police, local Police Departments and/or County Sheriff, and the Iowa
Highway Patrol.
It is a reasonable and lawful request for staff to ask residents to open doors
in any situation. Failure to comply with the request is a policy violation.

Extended Absences
Should a resident expect to be away for more than a
couple of days, he or she should ask a neighbor or friend to periodically check
the apartment during this absence. This is to ensure that any maintenance
problems that occur may be efficiently addressed so as not to create a bigger
problem by letting it sit over time. Before a resident leaves for an extended
absence, it is expected that he or she will ensure that all faucets are turned off
(including clothes washer faucets), the toilet is not running, electronics are all
turned off, and sink stoppers are out of the sinks. He or she should also empty
all trash into dumpsters, dispose of all perishable food items from the
refrigerator and cupboards, and leave the refrigerator running as usual.
Fire Prevention and Protection Each building is equipped with a fire
extinguisher mounted in the hallway that should only be accessed in the case
of fire. Instructions are located on the side of the extinguisher. A photoelectronic smoke detector is installed in your apartment and located in the hall
near the bathroom. The smoke vents located around the outside of the
detector should be vacuumed yearly. False alarms may be caused by insects,
dust, etc. If you experience problems with false fire alarms contact the
University Apartments Office immediately. Do not attempt to disassemble or
alter the detector yourself as this may cause it to malfunction.

Safety Tips in the Home

Incense, candles (lit or unlit), and any open-flame items are fire hazards
and are therefore prohibited. Any incense or candles found may be
confiscated and destroyed. Storage of these items is prohibited.
Dont overload electrical outlets with adapters or extension cords.
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If small children are around the apartment, insert plastic covers into
outlets that arent being used. These can be found at hardware stores.
Store lighters and matches up high where children cant reach them. Be
sure to fully extinguish matches before throwing them away.
Unplug any extra hair appliances when not in use (e.g. curling irons, flat
irons, etc.).
Keep cords and electrical appliances away from any water source. Do not
use electrical appliances when wet or while touching any standing water.
Keep flammable objects away from open heat sources, including
household heaters.
Do not use portable space heaters with open heating elements.
Halogen lamps/bulbs are considered a fire hazard and therefore are
prohibited in the apartments.

Safety in the Kitchen

Always be alert and attentive when cooking.

Wear tight sleeves when you cook. Loose fitting garments can catch fire
easily.
Do not store flammable objects (e.g. potholders, towels) on the stove or in
the oven.
Turn pot handles in so they cant get pulled down by small children or
bumped by you while cooking.
Be careful when cooking with grease. If a grease fire starts, cover the pan
with a lid to smother the flames and turn off the burner immediately.
NEVER pour water on a grease fire, it will cause the burning grease to fly up
and burn you or spread the fire.
Never leave cooking unattended. Always turn off burners when done using
them.
Keep your stove and oven clean; grease and food particles can catch fire.

Fire Procedures
Fires have the ability to completely engulf an apartment in
mere seconds, causing tragic loss and even death. The apartments provide
numerous combustible materials for fires to feed off (e.g. paint, furniture, etc.),
therefore it is important to follow the Fire Prevention and Protection guidelines
listed below. You should always have a plan of evacuation for you and the
people living with you in the event that a fire does occur. It is required by law
that all persons exit the building during a fire alarm. Follow these procedures in
the event of a fire:
1. Evacuate the building immediately. Dont attempt to rescue others or
gather belongings. Fires can spread in seconds and even lead to deadly
explosions.
2. On your way out of the building, pull the corridor fire alarm.
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3. Call 911; give as much information as possible.

4. Notify your neighbors if possible.
5. Stand as far away from the building as possible. Flying debris and fumes
from the fire can be very dangerous.
6. Before leaving your apartment, feel door from top to bottom. If it is hot, do
not proceed; go back.
7. If door is cool, crouch down and open door slowly. If you open the door
and smoke is present, close it quickly so you dont inhale it.
8. If no smoke is present, exit through the nearest door or stairway. If smoke is
present, stay low and proceed with cautionavoid inhaling smoke.
9. If you encounter heavy smoke in a stairwell, go back and try another exit.
10. If trapped in an apartment, do the following:
a. Stuff wet towels or clothing under the door to keep smoke out.
b. Open windows. Wave something out a window and yell for help.
c. If possible, dial 911 and report your situation and location.
d. Keep a soaked towel over your head.
e. Stay low and breathe fresh air near the window.
Firearms and Explosives
Use or possession of serviceable firearms, ammunition,
explosives, fireworks, or other dangerous articles within any university building
is prohibited. Violations may result in eviction from University Apartments.
Floor
Floors should be washed frequently with mild soap and water, rinsed, and
wiped dry. Vinyl floors should be waxed periodically. When thoroughly dry, a
water-base wax should be applied. In general, self-polishing liquid waxes are
satisfactory. When selecting a floor wax check the label to be certain that the
product is for use on vinyl tile. Be careful when you apply wax, especially along
the edges and in corners of the room where traffic does not keep it worn
down. It is better to apply wax to the most-used paths as often as needed, and
only occasionally in corners and along edges. Buffing the entire floor will give it
an evenly shiny appearance.
Oil and grease dropped on the floor is damaging to floor tiles and should be
wiped up immediately. Any water left standing on tile floors will dissolve the
adhesive backing and loosen tiles. Damages to floors due to residents
furniture and/or neglect are subject to charges for repairs.
Floor Plan

See Floor Plan, page 39

Garbage and Trash

Large trash dumpsters are placed in central locations near
the apartments. All garbage must be placed in the dumpsters and preferably
bagged. Larger items should be broken up in order to load the dumpsters as
compactly as possible. Place large discarded furniture or appliances beside the
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dumpster. When not in use, the dumpster doors must be closed for sanitation
reasons. Never leave bags of garbage in the hallways, on the walkways, or
around the buildings.
For health and safety, do not dispose of sharps (medical wastes with needles,
syringes, lances or other sharp-pointed ends) in the trash. Contact the
University Apartments Office to obtain an appropriate sharps disposal
container. Items that are considered hazardous waste, such as motor oil, car
batteries, etc., may not be placed in the dumpster. Please contact the
University Apartments Office about proper disposal of these items.
Recycling is available at recycling receptacles located near the dumpsters. See
Recycling, page 24, for more information.
Garbage Disposal
Each apartment is equipped with an electric garbage disposal
located under the drain of the kitchen sink. Garbage disposals are to be used
for disposing of food scraps only. Most food should be disposed of in the
trash, not in the disposal. To operate the disposal, follow these instructions:
1. Remove the drain closure.
2. Turn on the cold water full force.
3. Turn on the switch located below the sink.
4. Drop food waste down while the unit is operating and cold water is
running. Never force large amounts of food waste into the disposal;
instead, drop the food waste down the drain continuously a small amount
at a time.
5. To stop the disposal, turn off the switch while the water is still running.
In order to maintain a fully functioning disposal, you must be sure to run cold
water when operating and continue to run the cold water after grinding or
draining the sink of dishwater until the disposal is clean. You may grind hard
material such as fruit pits to create a scouring action in the disposal. It is also
helpful to grind citrus and other melon rinds to create a fresh smell for the
disposal. You may drain hot water into the disposal when it is not in use, but
do not use hot water when grinding. Also, do not turn off the disposal or cold
water until grinding is completed and only motor and water sounds are heard.

Troubleshooting Your Disposal

If the motor stops while your disposal is operating it could be because it
was overloaded. First, turn off the disposal switch and the water. Look for
the cause of the overload, which may be some foreign material in the
disposal and may be removed with tongs. Never reach into the disposal
with your hands. If your disposal should jam due to the accidental entry of
foreign material, follow these instructions:
14

1. Turn off the disposal and shut off the cold water.
2. Insert one end of the self-service tool provided with your disposal into
the center hole of the bottom of the disposal.
3. Work the tool back and forth until it moves freely for at least one
complete revolution. Remove foreign objects with tongs. Remove the
tool before restarting the disposal.
4. Wait three to five minutes to allow the disposal motor to cool and then
push the red reset button.
The tool will free nearly every jam caused by foreign objects entering the
disposal. However, rarely a piece of metal (i.e. bobby pin, thumb tack,
paper clip, silverware, etc.) causes a jammed condition too tight for the
tool to handle. To free this type of jam, contact the University Apartments
Office.
Abnormally loud noises coming from your disposal while it is operating
are usually caused by the accidental entry of foreign metal objects. To
correct this problem, turn off the disposal switch and the water. After the
grinding disc has stopped turning, visually investigate. Remove the object
by reaching into the unit with tongs. Do not reach into the disposal with
your hands.
To restart the motor wait three to five minutes then push in on the small
red reset button located on the bottom of your disposal. If the motor will
not restart, check the electric panel to see if the breaker has been shut off.
Follow the instructions on page 9 under Electric Panel to turn the breaker
back on.
If water does not drain as readily as you think it should and food waste
tends to float or take a long time to grind, do not reduce the water flow to
solve this problem. It is very likely that the drain line is partially clogged.
Report clogs to the office.
Garden Plots
Planting personal flower or vegetable gardens in the grounds
areas of the apartments is prohibited. Garden plots are available for residents
in the garden area provided by the university. These plots are rented for a
charge each spring at the University Apartments Office on a first-come, firstserved basis. As the time approaches, more information will be available in The
Villager monthly newsletter.
Grounds Care and Upkeep
University Apartments residents are expected to
maintain respectful use of University Apartments grounds and facilities. Carpets
and/or mattresses may not be left on the grass or picnic tables or hung on the
15

clotheslines, banisters, and fences. When using charcoal in the outdoor grills,
do not leave the hot coals unattended. To be considerate of others, try to cook
away from the apartment buildings so the smoke does not go in a neighbors
window.
Guests
University Apartments are operated for the benefit of residents holding a
University Apartments lease. Each resident has the privilege of having guests as
long as the guests do not infringe on the rights of other residents. Residents
are responsible for the behavior of all their guests and will be held accountable
for any violations committed by their guests. Guests who do not follow
University Apartments policies or procedures may be asked to leave University
Apartments property.
Halogen Lamps
Halogen lamps/bulbs are considered a fire hazard and
therefore are prohibited in the apartments.
Heating
The radiators below each window are equipped with a manually
controlled valve near the floor. You may adjust (open or close) this valve for
the desired temperature. Do not place furniture and draperies next to or
covering the radiators as this can reduce the hot air circulation and cause your
apartment to be uncomfortable, especially in cold weather when maximum
heating is needed. Periodically, clean the heating fins at the bottom of the
radiators with a vacuum or brush to remove dirt and increase the heating
efficiency. The bathroom is heated by either an electric heater on the wall
across from the bathroom sink or a convector heater under the bathroom sink.
Heavy Furnishings
Heavy furnishings such as water beds, freezers, or pianos are
permitted in University Apartments. However, residents who wish to move such
heavy items into their apartments must first get approval from the office. Any
damages caused by the heavy objects will be the responsibility of the resident.
Any noise problems created by a piano may require removal of the piano from
the apartment see Noise and Disturbance, page 21.
Identification Stickers
All items outside of the individual apartments must have
a current University Apartments identification sticker on them. This includes
bikes, tricycles, toys, grills, lawn furniture, etc. Articles without a current ID
sticker will be presumed abandoned and will be discarded. ID stickers and
instructions for their use are provided by the University Apartments Office at
check-in. Additional stickers are available upon request.
Improper Cancellation
An improper cancellation fee will be charged for failure
to give a 45 day cancellation notice before leaving the apartment, failure to
16

schedule a check-out inspection, or the leaseholders failure to be present

during the check-out inspection.
Insurance
The university does not assume any liability for the loss, damage, or
theft of any personal property; damage or injury resulting from explosion, fire,
or mechanical failure of water, steam, gas, or defective wiring; or the
negligence of any other occupants of the building. Residents should carry their
own personal property insurance (renters insurance) to cover such damages.
The university cannot assume any liability for damage or injury occurring on
the premises regardless of the cause.
Internet/Computer Service
The University of Iowa has contracted with
Mediacom to provide high-speed internet access to the residents of University
Apartments. Each apartment is provided with a cable modem.
The internet access speed is 256Kbps upload (when sending traffic to the
internet) and 5Mbps download (when receiving traffic from the internet). This
service is intended only to provide access to the internet and does not include
other Mediacom services like online storage or an email box. Residents should
use their university email account or other non-university email accounts they
might have.
The resident is responsible for his or her computer, their Ethernet adapter in
the computer, and the connections inside the apartment to the cable modem.
The cable modems and cords provided in the apartments are owned by the
university. Residents are not allowed to remove the modems and will be
charged for the replacement of any lost or damaged modems and/or cords.
If residents experience problems with their internet service they must first call
Mediacom toll-free at 877-387-8087. If Mediacom determines the problem is
within the users computer, the user will be instructed to call the ITS Help Desk
319-384-4357. If Mediacom determines the problem to be with the cable
modem itself or with the cabling to the apartment, Mediacom will call ITS to
report the problem. If Mediacom is not responding to your reported trouble,
call ITS at 319-335-2949.
University ITS is responsible for cable modem hardware failures (not related to
abuse) and for the cabling system in the apartment. If you need help with
computer related problems, call the ITS Help Desk at 319-384-4357.
Keys
For security reasons, you are advised to keep your apartment locked while
you are in it or away and keep your key with you at all times when your
apartment is unoccupied.
17

Should you misplace your apartment key or are locked out of your apartment
during regular office hours, you may go to the University Apartments Office to
temporarily check out another key. One form of identification such as your
university identification card, drivers license, or passport is required to check
out an additional key. Keys will not be checked out to persons whose names
do not appear on a lease unless they are registered as roommates of the
leaseholder at the University Apartments Office or have written permission
from the leaseholder. Children who are locked out must have written consent
on file in the University Apartments Office from their parents or the
leaseholder. A key that is issued on a temporary basis must be returned within
a seven-day period during regular office hours.
If you fail to return a temporary key within seven days, an automatic charge for
the spare key will be made to your university bill. The apartment key records
will be changed to show the addition of another key. All keys checked out will
need to be returned at check-out or you will be billed for a lock change.
If you misplace your apartment key or are locked out of your apartment after
office hours you may contact the Community Assistant on-call at 319-325-4747
to let you into your apartment. Spare keys are not available outside office
hours. It is necessary for someone to be at the door of the apartment when
someone comes to unlock it and one form of identification is required to be let
into your apartment without a key. If you request a lock change after hours you
will incur an additional fee for the cost of overtime labor, which will be charged
to the lessee. Non-university locksmiths are not authorized to unlock doors at
University Apartments. No refund will be given if the misplaced key is found
after the lock change has been ordered. For your protection, each time
university staff or a contractor leaves your apartment they must lock the door.
Custodial or maintenance staff may NOT unlock your door for your personal
convenience.
It is your responsibility to return all keys issued to you. When you vacate your
apartment (transfer, cancellation, end of lease) you have a 24-hour period in
which to return all keys issued to you. You will continue to be charged rent for
your apartment until you actually check out of your apartment and return all of
the keys issued to you. You will be charged for an automatic lock change if you
fail to return apartment and/or mailbox keys.
Kitchen
Regular housekeeping and cleanliness are essential to extend the life of
your kitchen.

18

Cabinets Interior, Exterior, and Handles

Regularly clean with a damp cloth. A mild cleaner may be used to remove
food particles and greasy residue. Do not use harsh abrasives such as
scouring powder, strong soaps, or cleaning solutions. Do not let water or
liquids stand in corners, in drawers, or on shelves.

Countertops
Clean all counter and sink tops with a damp cloth and mild soap and
water. Be sure to dry thoroughly. Do not use strong soaps or detergents.
Do not use abrasives such as scouring powders. Promptly wipe off fruit
juices and other spilled acids and alkalis. Always use hot pads under hot
pans. Do not use the countertop for cutting or chopping. Wipe the
countertop with a bleach based liquid cleaner to restore a new-looking
appearance.

Sink
Your kitchen sink is made of stainless steel and should be polished with a
stainless steel cleaner. Do not use steel wool or brass cleaner. Bar Keepers
Friend is an excellent product to use on stainless steel.
Laundry
Your apartment has space provided for a washer and dryer. A dryer
vent adaptor is available from the office. The adapter fits into the dryer vent
opening and makes it easier to attach the dryer vent hose. Please contact the
office to have an adapter installed. There are no hook-ups for gas dryers. Be
sure to turn off the water to the washer when not in use.
Community laundry rooms are available in the 340, 430, 540, 630, and 740
basements. The machines cost fees can be paid using a university ID or laundry
debit card available for purchase (cash only) in the office. Instructions on using
a laundry debit card are posted in the laundry room and also available at
housing.uiowa.edu/pubs/Laundry_Operation.pdf. Finished laundry should be
removed from the machines immediately. Residents have the right to remove
the laundry of others after it has been sitting for an extended period of time.
The laundry room doors remain locked and are accessible using an apartment
key. Clotheslines are also provided outdoors for use in nice weather. If you
experience a problem, need a refund, or want to request maintenance of a
machine, fill out the online form located at
housing.uiowa.edu/departments/facilities/laundry.htm.
Lease

See Lease, page 33

Loading and Unloading Vehicles

Driving over the lawn to load or unload is not
permitted in order to avoid damage to the grass, shrubbery and walks. All
19

deliveries, loading, and unloading must be made from the parking lot.
Residents will be charged for any damage they make to the grounds.
Mail
Residents are issued 2 mailbox keys during apartment check-in. Mailboxes
are located in the apartment parking lots. The mailbox number will match the
apartment number. Only mail delivered by the US Postal Service will be placed
in the mailboxes. Packages shipped by carriers such as UPS or FedEx are
delivered to the residents apartment. The University Apartments Office cannot
accept or sign for residents packages.
Do not leave junk mail or mail from previous tenants on top of the mail boxes.
The mail blows away and creates a significant litter problem. Dispose of
unwanted mail appropriately. If you receive mail from previous tenants, simply
write RTS (return to sender) and place the mail in the outgoing mail slot.
Maintenance Problems

Routine Hours (8:00 AM 4:30 PM Monday through Friday)

All breakage, damage, or general repairs should be reported immediately
to the office. Maintenance employees will make the necessary repairs. No
charge will be made for service or repairs resulting from ordinary wear and
tear, but the resident will be assessed for the cost of labor and materials
involved in making repairs or replacements due to carelessness or neglect.
It is important to report maintenance issues promptly, as small problems
often turn into large problems over time. The resident may be charged for
any increased costs due to unreported maintenance issues. All increased
utility costs associated with unreported equipment failure are the
responsibility of the resident.
Due to the unpredictable workload, it is not possible for the office to make
appointments for mechanics to be in your apartment at specified times.
Once the issue is reported, we will complete all work as soon as possible.

After Hours
If you encounter a maintenance issue that requires immediate assistance
after regular office hours, contact the Community Assistant on call at 319325-4747 (i.e. broken locks, leaking water, clogged plumbing, etc.). If you
are unable to reach this number, you may call the 24-hour West Campus
desk at 319-335-9170. If the staff person decides the problem cannot wait
until the next business day, they will call a mechanic to your apartment. If
it is discovered that repairs are necessary due to carelessness and/or
neglect, you will be charged for 3-hours minimum for labor and parts.
20

Map

See Map, page 40

Mold and Mildew

Excessive moisture in the air will lead to mold and mildew
forming on the walls and possibly on your belongings. Moisture may collect on
the exterior wall of the apartment due to the difference between temperatures
inside and outside the apartment. If the moisture is not wiped dry, mold or
mildew will form on these walls. You can recognize mold by the gray or black
spots that develop and seem to spread. High humidity will collect on the
coldest wall in your apartment during cold weather. If the moisture remains,
mold will begin to grow. Typically, the following items contribute to the
problem:

Potted plants.

A vaporizer/humidifier.

Laundry that is hung indoors to dry.

Using a clothes dryer without an outside vent.

Steaming or boiling foods.

Disconnecting the bathroom fan.

Fish tanks without covers.

To avoid moisture, follow these steps:

Reduce the number of indoor plants inside your apartment.

Open a window whenever possible.

Hang laundry outside to dry.

Be sure your clothes dryer is vented to the outside.

Use a dehumidifier if necessary.

Use hoods or covers over fish tanks.

In addition, it is important to keep furniture at least 6 inches away from walls to
allow airflow. To clean the mold and mildew, scrub the wall surface with warm,
soapy water, then rinse with clean water and dry the wall with a towel. Call the
office if you need to have the walls repainted. You will periodically need to
rewash the wall with soap and warm water, rinse with clean water and dry with
a towel.
Noise and Disturbances
While the importance of activities in your home and
interaction among residents is recognized, priority must be given to the pursuit
of academics and the atmosphere most conducive to this. For this reason, quiet
hours are established between 10:00 PM and 7:00 AM, seven days a week. In
mediating noise related conflicts between residents, staff gives top priority to
the activities of study and sleep.

21

We also ask that residents observe 24-hour courtesy hours. If at any time
throughout the day a resident tells you that he or she is being disturbed by
your noise, we ask that you cooperate and keep the noise level to a minimum.
Stereos, radios, TVs, musical instruments and conversations must all be kept at
a level that will not be disruptive to other residents. Do not use mechanical
equipment, such as vacuum cleaners or washing machines, late at night or in
the early morning. Furthermore, parents are responsible for ensuring that their
children do not create noise that consistently disrupts other residents.
If a noise problem should occur, residents are encouraged to first discuss the
problem with the person(s) involved. It is a residents right as well as his or her
responsibility to approach noisy residents if their activity is bothering them. If
the resident still has a concern about the disturbance, please contact a
Community Assistant. University Apartments staff will not interfere with any
legal activities in your apartment that do not disturb other residents. Residents
are responsible at all times for the conduct of their guests. If necessary,
residents involved in a noise dispute may be referred to a mediator.
Open Flames
Incense, candles (lit or unlit), and any open-flame items are fire
hazards and are therefore prohibited. Any incense or candles found may be
confiscated and destroyed. Storage of these items is prohibited.
Painting

See Repairs and Alterations, page 26

Parking
All motor vehicles with two or more wheels may be parked in the
parking lots if they are currently and validly licensed, registered with the
University Apartments Office, and operable. Each vehicle must have a current
University Apartments parking permit decal affixed to the lower, left/driversside corner of the windshield. There is a limit of two parking permit decals per
apartment. The parking permit decals are not transferable from one resident to
another. Temporary parking permits are available at the University Apartments
Office for a resident to use on a temporary vehicle. The temporary parking
permit will have a 30-day limit. Residents may pick up a temporary parking
permit at the University Apartments Office for a visitor if they have the visitors
vehicle license number.
Parking and driving are prohibited on the lawns. Trailers must not be parked in
the building parking lots. Vehicles in violation will be towed, and all towing and
storage fees will be at the owners expense. The University of Iowa and
University Housing & Dining are not responsible for damage and/or vandalism
occurring to vehicles anywhere on University Apartments property.

22

Motorbikes, motorcycles or any devices requiring the use of combustible fuels

create fire hazards and are not allowed to be ridden or stored in buildings or
apartments at any time. If they are found in a building or an apartment, they
will be removed and stored at the owners expense.
Pest Control
It is very difficult but not impossible to eliminate cockroaches that
may inhabit your apartment. Cockroaches adapt easily and need food and
water, and find them by smell. Their favorite nesting spots are in very small
cracks, crevices, or any place they can sandwich themselves. Each apartment
will receive a pest-control treatment twice a year. Additional pest control
treatment is available free of charge on Tuesdays and Thursdays. Call the office
if you would like to arrange for this service. The following guidelines will assist
you in avoiding cockroaches in your apartment:

Keep all food in air-tight containers.

Do not keep food in cardboard boxes.

Do not leave food on countertops, tables, floors, or dishes.

Do not drip dry dishes.

Have dripping faucets or leaking pipes repaired.

Keep garbage in a covered container.

Do not leave garbage in apartment overnight.

Use pump dispenser for hand soap (roaches eat bar soap).

Do not leave newspapers, magazines, or clothes piled on the floor.

In the event that cockroaches are found in the apartment, the most effective
means of controlling the cockroach population occurs when adjoining
apartments or entire buildings are treated at one time. Residents should
contact the office to coordinate a date for treatment that is most convenient
for all the neighbors. To be most effective, insecticides are applied twice, one
month apart. This lapse of time allows for eggs to hatch. Professional pest
control is highly recommended, as roaches can become immune to household
pesticide sprays.
Another method of cockroach control is the use of boric acid preparations,
such as Roach Prufe. This substance is harmful to humans if inhaled or
ingested. Be sure to follow label instructions for proper use. Boric acid is deadly
to the cockroach after it walks through it. The powder collects on its leg hairs,
and when the roach tries to rub off the boric acid, it scratches its shell, then
dehydrates, then dies. Boric acid can be spread in the area behind the stove
and refrigerator, the back of the cupboards, under the sink, and down the
crevice between the kitchen counter and the wall.
Pets

For reasons of health, hygiene, and maintenance, pets and livestock are not
permitted in or on University Apartments property, with the exception of
23

assistance animals (see Special Accommodations, page 27) and fish in an

aquarium. This includes animals that are at University Apartments on a
visiting or temporary basis. Animals found in the apartments are subject to
immediate removal and transfer to the Iowa City Animal Services Licensing and
Adoption Center authorities. The resident will be responsible for Animal
Services fees as well as any custodial/maintenance fees resulting from damage
by the animal(s). Residents who fail to follow the pet policy are subject to
eviction. To discourage animals from hanging around the apartments, please
do not leave garbage or food outside on the grounds to attract them to the
apartment community. Do not feed stray or wild animals.
Playgrounds
Playground facilities are located on either side of the road at
Hawkeye Drive. Children should play on the playground equipment or grassy
areas rather than in the parking lots and streets. Parents are required to
monitor their children.
Plumbing
For the safety of your household and maintenance personnel, do not
use drain cleaners in any apartment sink or bathtub. We highly recommend
that you purchase your own plumbing plunger as this will almost always open
a clogged drain or toilet.
Never throw sanitary pads, garbage, or any materials other than toilet paper
into the toilet bowl. Never pour grease down the drains. Do not put potting
soil, food, or fish aquarium rocks down the drains. You will be charged for any
service that requires removal of unusual articles from the toilet, sinks, bathtubs
or other drains.
The sink, tub and toilet must be cleaned regularly in order to prevent
accumulation of yellow rings. Soap or nonabrasive cleaners work very well.
They can be used on the ceramic wall, tub, sink, and exterior of the toilet. Toilet
bowl cleaners should be used to clean the inside of the toilet bowl. The
bathroom mirror should be cleaned with a glass cleaner.
If the water in the toilet continues to run after you flush it, call the office during
normal office hours for repairs.
Range

See Stove, page 28

Recycling
Recycling bins are located near the dumpsters. This is single-stream
recycling, meaning the different items do not need to be separated. The ONLY
items allowed in the bins are the ones listed below. Putting ANY other items in
the bin contaminates the other items, resulting in the entire bin being
24

dumped into the landfill. To have an effective recycling program, it is important

to follow these guidelines:
Rinse out all food containers.
Do NOT place recyclables inside bags grocery, garbage, or other plastic
bags are not allowed inside these bins. Remember you do not have to
separate items, so there is no need for bags.
Do NOT place trash inside the bin the trash dumpster is right next to it.

Acceptable Items

cardboard boxes
magazines, catalogs, phonebooks
newspaper, office paper, school paper (includes all white, colored, and
coated papers, brochures/pamphlets, correspondence papers, envelopes
with or without windows or labels, folders, manuals with glued bindings,
paper from legal pads, posters, receipts, scratch paper, self-adhesive notes,
soft-covered and paperback books)
paperboard and brown paper bags (includes cereal boxes, pop boxes,
frozen food boxes)
plastic containers #1-7 (plastic bottles excluding lids, plastic food
containers, yogurt containers RINSE ALL FOOD CONTAINERS)
aluminum and steel cans, foil, and pie tins

Items Not Allowed

glass, styrofoam (cups, plates, packaging peanuts/materials), plastics with

food contaminates (plastic utensils, food containers, straws), wax paper
containers (milk/juice cartons), bath and kitchen tissue paper, grocery sacks,
plastic food baggies, plastic or foil packaging, shrink wrap, hard-covered
books, belts/clothing, ceramics/clay products, construction paper, binders,
electronics, batteries, light bulbs, metal varieties not listed above, sanitary
items, tires/rubber hoses, wires/hangers, wood of any kind, ribbons, bows,
rope

Refrigerator
When you move into your apartment the refrigerator will be
turned on at a low setting. Do not turn off the refrigerator as this can cause
mildew and odors to develop, especially if the refrigerator door is closed.
Occasionally the freezer will make a popping or sizzling sound. This sound is
normal and caused by defrosted water dripping on the defroster heater. A red
glow or reflection coming from the freezer is also normal during this cycle.

Cleaning the Inside

Each apartment is equipped with a two-door, self-defrosting refrigeratorfreezer. Clean both the refrigerator and freezer sections at least once a
25

month. It is recommended that the refrigerator be unplugged before

cleaning. Use a warm water and baking soda solutionabout a
tablespoon of baking soda to a quart of water. Rinse thoroughly with
water and wipe dry. Follow this same procedure for cleaning door gaskets,
vegetable crispers, and all plastic parts. Do not use any sharp instruments,
such as knives, forks, etc. when cleaning the inside of the refrigerator or
freezer.

Cleaning the Outside

To clean and protect the finish use liquid polish or wax suitable for use on
appliances. Never use an oily furniture polish, cleaning powders, or
alkaline soaps.
Repairs and Alterations
Do not make any repairs or alterations to the
apartment or to the equipment inside. Painting of the interior of the apartment
is not allowed by anyone other than University Housing & Dining painters. The
resident will be charged for repainting if it is required due to the residents
repainting of the apartment. Do not install or alter any of the following:
Additional locks or fixtures.
Bolts or screws into the sheetrock or cement walls, doors, casings, floors,
and ceilings. Cement nails are available at the University Apartments Office
and may be driven into the mortar joints of the cement walls only. Please
refrain from using the cement nails until you have decided on the final
arrangement of your furniture. You may use S hooks to hang pictures
from the recessed slot and they may be purchased at hardware stores.
Cellophane tape or other adhesive materials. These articles leave a mark
that cannot be washed off or covered with paint.
Additional electrical wiring or plumbing.
Shades, blinds, or window guards other than those provided by the
university.
Decals or transfer pictures.
Cable or satellite TV reception. Each apartment has an outlet in the living
room which connects to the cable TV system. Individual outside antennae
for radios and televisions are not permitted. Do not attempt to alter the
receptacle. All apartments in a building are connected to the cable TV
system in a series installation and any alterations will disrupt your
neighbors TV signals. Cable TV repair is available to Hawkeye Drive
residents by contacting ITS at 319-335-2949 or email its-tnsrepair@uiowa.edu.
Roommates
Roommates are allowed at the leaseholders discretion. Anyone
living in the apartment must be registered through the office, at which point
the leaseholder can authorize whether staff members can let that individual
26

into the apartment in the case of a lost or misplaced key. In order to transfer a
lease to a roommate, the roommate must be registered with the University
Apartments Office for at least thirty days. See also Transfers Roommates,
page 32, for more information.
Smoking
Under the Smoke-Free Air Act, smoking is banned on the entire
University of Iowa campus, which includes Hawkeye Drive. The use of smoking
products is prohibited inside the apartments, in the apartment public areas, on
the grounds, bus stops, and parking lots. The public areas include hallways,
stairways, lobbies, restrooms, laundry rooms, etc. People living in or visiting
Hawkeye Drive may smoke on Melrose Avenue. Tenants over 18 years of age
may possess and are allowed to store tobacco and legal smoking products but
may not use them on the premises. If you have questions concerning the
university smoking policy, please see: uiowa.edu/~our/smoking/.
Snow Removal
Snow shovels are available at the office to remove snow and ice
from the sidewalk or around your vehicle. The shovels may be checked out
during the fall/winter months and are to be returned in the spring. Residents
will be charged for any shovels not returned that are checked out in their
name. Snow and ice on the sidewalks leading up to the apartments, stairs,
streets, and parking lots are removed by a contracted company. If you notice
that snow and ice has not been taken care of in any of these spots, please
contact a Community Assistant or the University Apartments Office.
Soliciting
Door-to-door soliciting is permissible at University Apartments;
however, please report any soliciting problems that may occur to the office or
University Police. No resident is to use his or her apartment (or permit it to be
used) for any commercial business purpose. University Apartments computer
data connections are for university-related activities only. Subscribers may not
conduct a commercial business via the apartment computer data connection.
Special Accommodations
Students with a variety of physical and emotional
disabilities are welcome and encouraged to live in campus housing. We value
the contributions all students make in our communities. Campus housing is
intended for students who do not need adult supervision and can successfully
live on their own. Student needs differ individually, and University Housing &
Dining will make reasonable accommodations for students with disabilities.
Students and prospective students who have a disability may make a written
request for a reasonable accommodation at any time during their enrollment.
Students and prospective students are required to submit the Request for
Reasonable Accommodation form to the University Apartments Office to
document their request. When possible, please submit documentation soon
27

after the submission date of your housing application to ensure you can be
accommodated. More information is available at
http://housing.uiowa.edu/apply-housing/special-accommodations
Stair and Hallway Obstruction
The State Fire Safety Regulations Code, enacted
by the State of Iowa, demands that all walkways, hallways, stairs and landings
be kept clear for the purpose of providing a completely clear exit at all times.
No tricycles, bikes, overshoes, baby strollers, boxes, rugs, lawn chairs, charcoal
lighter fluid, etc., are to be left outside any individual apartment. University
Apartments staff reserves the right to remove any obstructions that creates a
hazardous condition or that tend to create an unsightly appearance.
Furthermore, any items labeled with University Apartments stickers will be
removed if they are left in the improper area regardless of proper labeling. See
Identification Stickers, page 16, for more information.
Storage
Storage rooms with lockers are located in the basement for Hawkeye
Drive residents. There are combination locks on the front doors of these rooms
for security. You should have received the appropriate combination for your
storage room upon move-in. You may use the locker bearing your apartment
number. Lockers are free of charge, but you must provide your own lock.
University Apartments is not responsible for contents of lockers.
In order to prevent water damage in the event of a mechanical equipment
failure or basement leak, no item should rest directly on the floor. No empty
boxes, waste paper, paint, oil, grease, lighter fluid, gasoline, gasoline engines or
other flammable items may be stored in the lockers. University Apartments
staff reserve the right to remove any of these prohibited items from storage by
cutting the locks. Each resident must keep his or her locker area clean and
orderly. No electric outlets are provided for appliance use in these areas. Items
left outside the storage areas will be discarded. Children are not allowed in this
area without adult supervisionit is not a play area.
Stove
Your apartment is equipped with an electric stove/range. The most
common charge billed to vacating residents is for stove cleaning. Proper daily
cleaning will help you avoid this problem. These guidelines will help you in the
care and cleaning of your stove:
The porcelain enamel on your stove is a form of glass fused on metal.
Reasonable care will keep the enamel looking new; once its luster has been
dulled it cannot be restored. After use each day, wipe off the enamel with a
soft cloth while the stove is still warm, but not hot. If further cleaning is
necessary, wait until the stove is cool, wash with mild soap, rinse with clear
water, and dry with a soft towel.
28

Never use abrasive cleaners such as Ajax or Comet on any porcelain enamel
surfaces.
Frequently wipe all stove surfaces with a damp cloth; wipe oven interior
after use once it has cooled down.
Never scrape surfaces with a sharp object such as a knife or razor blade.
All removable parts (except aluminum burners) will clean more easily if
soaked in hot water and a dishwashing detergent effective on grease. To
remove the stove control knobs, pull the knobs straight forward.
Marinades, fruit juices, and other foods containing acids may cause
discoloration to porcelain enamel (stove top, oven interior and door, broiler
pan, etc.). Spills should be wiped up immediately with a paper towel. Clean
and rinse when surface is cool.
To clean your broiler pan, drain off fat into an acceptable container, sprinkle
the hot pan with soap or synthetic detergent, cover with a wet dishcloth,
and allow it to stand. After a few minutes the broiler pan should wash
easily. If necessary, scour the pan and rack gently with fine steel wool or
mild cleaner.
If a boil-over occurs during baking, allow the oven to cool before cleaning.
Use a commercial oven cleaner or fine steel wool and then wash with soap
and water. The entire oven area should be washed frequently with soap and
water. The coils should not be placed in water. Oven cleaner should not be
sprayed on the coils because it will damage them.
Drip pans under the burners can be removed when the burner is completely
cooled. Pull the burner slightly up and then out. The burner will unplug
from the stove. Lift out the drip pan, clean and return. Plug the burner back
in position.
Lift the stove top to clean any spills or particles that may drop below the
burners. Avoid excessive use of water.

Sublease
All leaseholders are required to occupy and live in the apartment they
have leased. The apartment cannot be subleased except during the months of
June and July according to the lease terms and conditions. Failure to follow
sublease terms and conditions and filing appropriate paperwork in the
University Apartments Office could result in the lease being terminated and/or
not being renewed. If the lease is terminated due to a prohibited sublease, the
leaseholder will be responsible for all rent charges for the remainder of the
lease.
Telephone Service
Local and campus telephone service is provided in each
apartment and the cost is included in the rent. The apartment telephone
number is the officially publicized telephone number for you in the University
of Iowa telephone directory. In case of an emergency, this is the number that
university offices will attempt to contact. It is the residents responsibility to
29

provide his or her own telephone, answering machine, and wall cords. The
telephone wall jack is always activated for use. If there is any problem with the
telephone service, contact ITS-Voice Communications, 319-335-2949.
To call a university number from a university phone, dial the last five digits of
the number. To place local calls outside of the university, you must first dial 9.
There is no charge for local calls. To call long distance or international you will
need to purchase pre-paid calling cards. These can be purchased at most
department stores and gas stations. Dial 9 to get off campus and follow
instructions on calling card.
Television Reception
Cable television service is provided to all residents at no
additional charge. Each apartment is connected to ITS Video Services (cable
TV). This expanded cable system is operational with a cable ready television.
Individual outside antennae for radios and televisions are not permitted.
It is important to properly attach your TV to the cable link-up jack. Request
assistance from Cable Repair at 319-335-2949 if you are unsure how to do this.
Do not attempt to alter the wiring or hook-up because this may create a
weakened or lost signal for others in your building, resulting in a repair charge
to you. Call Campus Video if there is a problem with your reception. To report
a problem with your cable service, you may complete an online Campus Video
Problem Report found at http://its.uiowa.edu/cabletv/support. The Campus
Channel Guide is also available at the same link.
Terms and Conditions

See Terms and Conditions, page 33

Tornado Procedures
A tornado is a violent whirling windstorm in the form of a
rapidly rotating funnel-shaped cloud. Tornadoes are capable of causing
immense damage, killing and injuring people every year. Tornadoes can strike
at any month but are most likely to occur from April through September. The
peak tornado months in Iowa are May and June. The greatest way to avoid
traumatic loss and save lives is to be prepared.
The National Weather Service will issue a tornado watch when tornadoes are
expected in or near the Iowa City area. The tornado watch usually covers a time
period of two to six hours. Keep your radio or TV set turned to a local station
for information. Do not use the telephone to get information and do not call
911 unless there is an emergency requiring an immediate response. Have
blankets, flashlights, and a battery-powered radio ready in case a warning
develops. Keep your children indoors where you can watch them. Stay calm.
In the event that a tornado is sighted in or around the Iowa City area, the
30

Severe Weather System whistle will sound a steady three to five minute signal
indicating a tornado warning. The university will also send a verbal message
through the campus warning system (Hawk Alert). If a tornado warning occurs,
immediately seek shelter, preferably on a ground- or lower-level floor and
away from any windows and flammable objects. Hawkeye Drive residents
should seek shelter in the basement of their building. Once you have found
shelter you should kneel face down and cover the back of your head with your
arms; cover yourself with a blanket if one is available.
A one-minute test of all sirens is conducted at 10:00 AM on the first
Wednesday of every month to make sure the sirens are in working order. This
test should familiarize you with the sound that the sirens make.
Transfers Apartments
Typically, transfers are not accommodated during the
months of January, April, May, June, July, August, and September since these
periods are reserved for assigning new residents. Transfers will be
accommodated during these periods and throughout the rest the year if the
waiting list for new residents is exhausted. Transfers are provided on the basis
of date of receipt of request to transfer. Transfer requests that are non-specific
will be honored sooner than those requests for a specific apartment. A service
charge is assessed at the time of the transfer.

Transfers Roommates
A roommate is someone who shares an apartment
with another person or persons. A roommate must be registered with the
University Apartments Office at least 30 days prior to the request to complete a
roommate transfer. Roommate transfers cannot be completed during the
months of January, April, May, July or August. During occupancy of a given
apartment, only one roommate transfer can occur. A person who has held a
lease for less than 30 days or more than three years cannot complete a
roommate transfer. In order for a transfer to take place:
Both the leaseholder and the roommate who wishes to assume the lease
need to be students in good standing with the university (university bill
must be paid in full).
The apartment must be inspected for cleanliness, missing/broken items,
and its general condition. The transfer will not be allowed if the apartment
is in need of cleaning and/or repair. The roommate wishing to have the
apartment lease transferred out of his or her name must notify the
University Apartments Office 48 hours (two business days) in advance to
have the apartment inspected.
The roommate wishing to have the apartment lease transferred into his or
her name must apply on-line through ISIS and pay a $50 non-refundable
application fee.
31

After the apartment has passed the inspection, an appointment will be

made to complete the paperwork. The office requires one full working day
to prepare the paperwork for the transfer.
The roommate signing the new lease accepts the apartment in as is
condition. The apartment will not be cleaned, painted, or mechanically
corrected by the office before the roommate transfer. This roommate
agrees to pay for any discrepancies when he or she vacates the apartment.
Both current and future roommates must complete the paperwork together
and bring the apartment keys, mailbox keys, and parking permit decal(s) to
the office at the time of the transfer.
The roommate that has the lease put in his or her name will become
responsible for any parking permit decal(s) assigned to the previous
leaseholder. The previous leaseholder must return the parking decal(s) if he
or she will no longer live in the apartment. A temporary parking permit
(hang tag) may be issued if original leaseholder will continue to live in the
apartment for a short time after the transfer.

The Villager Newsletter

The Villager is the University Apartments newsletter

and is distributed monthly to all residents online at
housing.uiowa.edu/university-apartments/villager. The newsletter contains upto-date information on University Apartments facilities and events. Residents
may submit advertisements, news items, cultural/ethnic information, recipes,
letters to the editor, or suggestions, free of charge. Contact the office for
details.

Windows, Frames, and Screens

Windows and frames should be washed with a
glass cleaner. The window screens can be cleaned using a soft cloth or brush to
remove accumulated dust or dirt. The screens can be removed by moving the
latches at the bottom of the screen toward the center of the window; move the
screen slightly up and out of the opening.

32

Lease
THIS LEASE AGREEMENT, EXECUTED IN DUPLICATE, MADE AND ENTERED INTO
THIS <<DATE>> BY AND BETWEEN THE UNIVERSITY OF IOWA, HEREINAFTER
CALLED THE LESSOR, AND
<<NAME, UNIVERSITY ID#>>
HEREINAFTER CALLED THE LESSEE(S),
WITNESSETH THAT:
THE LESSOR HAS THIS DAY LEASED AND RENTED TO THE LESSEE AND THE LESSEE
HAS LEASED AND RENTED FROM THE LESSOR, UPON THE TERMS AND
CONDITIONS SET FORTH HEREIN AND ON THE SHEET ATTACHED LISTING
LESSEE(S) OBLIGATIONS, WHICH OBLIGATIONS ARE INCORPORATED HEREIN.
<<APARTMENT NUMBER>> HAWKEYE DRIVE
FOR THE LEASE PERIOD BEGINNING AT <<DATE>>
ENDING AT 12:00 OCLOCK NOON <<DATE>>
FOR A RENTAL OF <<$XXX.XX>> PER MONTH PAYABLE TO THE UNIVERSITY
BILLING OFFICE OF THE UNIVERSITY OF IOWA ON OR BEFORE 12:00 NOON
THE FIRST DAY OF EACH MONTH.
THE LESSOR AGREES TO PROVIDE THE FOLLOWING, WHICH ARE INCLUDED
UNDER THE RENTAL TERMS OF THIS LEASE:
A) UTILITIES CONSISTING OF HOT AND COLD WATER, SEWER RENTAL, HEAT,
CABLE TV SERVICES, INTERNET SERVICE, AND LOCAL TELEPHONE SERVICE.
B) APARTMENT EQUIPMENT CONSISTING OF ELECTRIC RANGE, REFRIGERATOR,
DISPOSAL, CABLE MODEM, AND TRAVERSE RODS OR MINI BLINDS ON ALL
WINDOWS.
C) SCHOOL TUITION, EXCLUSIVE OF FEES AND SPECIAL COURSE COSTS, FOR
LEGALLY DEPENDENT CHILDREN OF THE LESSEE(S), WHO ATTEND ANY
GRADE, KINDERGARTEN THROUGH 12TH GRADE, AT ANY SCHOOL OF THE
IOWA CITY COMMUNITY SCHOOL DISTRICT.
D) OFF STREET PARKING FOR UP TO TWO VEHICLES WITH 2 OR MORE WHEELS,
SUBJECT TO COMPLIANCE WITH UNIVERSITY MOTOR VEHICLE REGULATIONS.
E) STORAGE LOCKER.

33

Terms and Conditions

Lessee's Responsibilities. The LESSEE shall:
A. Make no interior or exterior alterations, including painting, reconstruction or
modification in the plumbing, heating or electrical systems.
B. Use the premises only as a dwelling unit and for no commercial purpose.
C. Not move any heavy equipment (such as but not necessarily restricted to
piano, waterbed or pool table) into a unit without securing advance written
permission from LESSOR.
D. Park only operable vehicles currently and validly licensed and registered with
the University Apartments Office in University Apartments parking lots
assigned for LESSEE's use. When residency is terminated at University
Apartments, any parking permit decal(s) is to be returned to the University
Apartments Office and any vehicle(s) is to be removed as of the cancellation
date. Any towing or removal fees, including storage fees, incurred by LESSEE
are LESSEE's responsibility.
E. Permit no waste and suffer no injury to the condition of the grounds, facilities
and equipment, fixtures or LESSOR's furnishings located therein and shall
return the same in as good a condition as at the beginning of the lease, normal
wear and tear exempt. If LESSEE causes damage to unit beyond the normal
natural wear and tear the LESSEE is liable for and the LESSOR can collect for
said damages. However, the LESSEE shall not be responsible for, and the
university hereby waives all right of recovery against the LESSEE for, any
damage for which the university is reimbursed under any fire and extended
coverage insurance policy in effect at the time of loss.
F. Dispose from the dwelling unit all rubbish, garbage and other waste in a clean
and safe manner.
G. Conduct themselves in a manner that will not disturb a neighbor's peaceful
enjoyment of the premises and be responsible for the behavior of family
members, guests and roommates.
H. Keep all hallways, walkways and stairs clear of obstructions. LESSOR reserves
the right to remove all obstructions therein and dispose of the same at its
discretion and at LESSEEs cost.
I.
Allow no pets or livestock within the living unit or on University Apartments
property at any time with the exception of assistance animals and fish located
within an aquarium. Pets and livestock found in University Apartments units
are subject to immediate removal and transfer to Iowa City Animal Control
authorities. LESSEE will be responsible for Animal Control's fees as well as for
any custodial/maintenance fees resulting from damage by the pet(s)/livestock.
If the LESSEE does not comply with their lease the lease may be terminated
and/or may not be renewed. If lease is terminated, LESSEE will be responsible
for all rent charges for the remainder of the lease.
34

J.

Assume full responsibility directly with the respective utility companies for
service and individually metered charges.
K. Know and abide by the Board of Regents, State of Iowa Policies and Rules (The
University of Iowa Policies and Regulations Affecting Students), the University
Apartments Guidebook (housing.uiowa.edu), and the terms and conditions of
the University Apartments lease. Violations of these rules are handled through
University Housing & Dining.
L. In signing the lease you have agreed to be responsible for any damages or
breakage in your apartment due to accident or negligence. You also agree to
maintain your apartments cleanliness with regard to health and safety and
leave it in the same condition you received it.
M. Be a University of Iowa student or staff in good standing.
N. Agree to abide by the Iowa Smoke-Free Act. LESSEE may have tobacco
products in their possession. However, use of tobacco products is not allowed
in the dwelling unit, on University Apartments premises, or any other university
property.
Entry.
LESSOR shall have the right, subject to LESSEE's consent which will not be
unreasonably withheld, or upon twenty-four (24) hours advance notice to LESSEE,
to enter the dwelling unit in order to inspect, make necessary or agreed repairs,
alterations or improvements, supply necessary or agreed services, or allow its
maintenance personnel or authorized representatives to do the same. In the event
of an emergency, LESSOR may enter the dwelling without LESSEE's consent.
Sublease.
The LESSEE shall:
Sublease only under the following conditions:

At the agreed upon university rental rate.

During the summer session (June and July) only.

Only to persons meeting University Apartments eligibility requirements.

Only if said sublease has been approved by and a copy filed with the University
Apartments Office.
Default.
In addition to LESSOR's other remedies provided by law, and without prejudice
thereto, if the LESSEE fails to perform the obligations of this lease, including
payment of rent, the LESSOR may declare a forfeiture of the lease, serve a Notice to
Quit upon LESSEE demanding possession of the premises within three (3) days of
delivery of said notice and retake possession thereof or bring an action for Forcible
Entry and Detainer as allowed by law to recover possession. LESSEE will be
responsible for all costs associated with eviction proceedings.
35

Occupancy Restrictions.
A. Individuals who pose a clear and present danger to other residents are not
eligible to live in University Housing & Dining facilities. Registered Sex
Offenders according to State of Iowa law or the law of another jurisdiction
represent a clear and present danger and are not eligible to live in University
Housing & Dining either as a tenant or at the invitation of LESSEE(S).
B. This lease is conditioned on the existence and continuance of the LESSEE(S)
status as a student or staff member in good standing at the University of Iowa,
summer session exempted. If LESSEE's status as a student or staff member
ends and all LESSEES are no longer associated with the university prior to
expiration of the lease, LESSOR has the right to terminate this lease
immediately.
C. In such case as the LESSEE's eligibility status changes prior to expiration of the
lease, LESSEE may terminate the lease only in accordance with the
Cancellation of Lease, letter C (see below).
Abandoned Property.
If LESSEE fails to remove personal property from the vacated leasehold premises,
the LESSOR will remove the personal property and the LESSEE will be assessed full
cost to remove property (a minimum charge of $35.00). Personal property left in
the leasehold premises after LESSEE has vacated the same will be retained by the
LESSOR for return to the LESSEE within fourteen (14) days from the date of vacation
of the leasehold premises, upon LESSEE's request therefor and payment of the
storage charges therefor. At the end of said fourteen (14) day period, LESSEE shall
be deemed to have abandoned the property and the LESSOR may dispose of the
same in any manner LESSOR desires.
Fire or Casualty.
LESSOR is not responsible for loss or damage caused by fire, theft or otherwise to
any of the property of the LESSEE's, or the property of any other person in the
leased premises, or for injuries to the LESSEE, their family or invitees which might
result from the use of leased premises. In the event the premises or a part thereof
are destroyed or substantially damaged by fire or wind storm or other unavoidable
accident so as to render it unfit for LESSEE's use, the LESSOR shall not be obligated
to rebuild said premises. If said premises shall remain unusable for a period in
excess of thirty (30) days, LESSEE shall have the option of terminating this lease by
giving written notice to the LESSOR or of reserving the right to occupy the premises
when the same is rebuilt and becomes available. During the time LESSEE is unable
to use said premises or any part thereof, LESSEE shall not be obligated to pay any
portion of the rent, but LESSOR shall not in any event be liable to the LESSEE for
loss of use of the premises.

36

Liability.
The university does not assume any liability for the loss, damage, or theft of any
personal property; or for damage or injury resulting from explosion, fire, mechanical
failure of water, steam, gas, or defective wiring; or the negligence of any other
occupants of the building. LESSEE should carry their own personal property
insurance to cover such damages. The university cannot assume any liability for
damage or injury occurring on the premises regardless of the cause.
Rent Increase.
The Board of Regents, State of Iowa reserves the right to increase University
Apartments rates upon thirty (30) days notice to the LESSEES. Upon receipt of said
notice, LESSEE shall have the option of electing to accept the increased rate and
enter into a new lease OR to terminate the present lease on the date the increase is
to become effective.
Utilities.
Utilities will not be changed into LESSEEs name until the lease is signed. There may
be a delay between the date which utilities are assigned to a LESSEE upon the
LESSEEs move in and/or move out date based on the availability of the utility
company to read the meter.
Extension or Renewal.
Continued occupancy by LESSEE beyond the termination of the lease shall not be a
renewal of said lease. LESSEE shall pay rent at a daily rate of $100.00 per day for any
period of time LESSEE occupies the leasehold premises beyond termination of the
lease. LESSOR will not renew the lease under any circumstances if LESSEE's rent is
delinquent or LESSEE has otherwise failed to perform LESSEE's obligations under
this lease. This lease will not be renewed if the LESSEE's university account is in
arrears.
Cancellation of Lease.
A. Once the lease takes effect; cancellation is not permitted if LESSEE(S) remains
in student or staff status.
B. If LESSEE(S) vacates the apartment while in student or staff status, the
LESSEE(S) will be charged rent and utilities up to the date the unit is re-rented.
C. If LESSEEs eligibility status changes (i.e. no longer a student or university
position ends), it is the LESSEE's responsibility to notify the LESSOR in writing
of the change at least forty-five (45) days prior to the date LESSEE intends to
vacate the unit. Supporting documents may be required by the University
Apartments Office. In the event said written notice is not received by LESSOR
and LESSEE vacates the leasehold premises prior to the expiration of the lease
term, LESSEE shall continue to pay rent and utilities for forty-five (45) days after
37

D.

E.

the date vacated, subject to a pro rata reduction for any portion of the period
within said forty-five (45) days when the dwelling is re-rented by LESSOR.
Eviction proceedings may be commenced if the LESSEEs account remains
unpaid after fifteen (15) days. LESSEE is responsible for all costs associated with
eviction proceedings, including court costs.
Failure to provide proper lease cancellation will result in the charge of an
improper cancellation fee.

Joint and Several Liability.

Each LESSEE is jointly and severally liable for payment of the rent and performance
of all other obligations of the LESSEE hereunder.
Notices.
Any notice for which provision is made in this rental agreement shall be made in
writing and may be given by either party to the other, in addition to any other
manner provided by law, in any of the following ways: by personal delivery, by
service in the manner provided by law for the service of original notice, or by
sending said notice by regular mail or certified or registered mail return receipt
requested. Notices for the LESSOR shall be directed to the University Apartments
Office, 100 Housing Service Complex, Iowa City, Iowa 52242-1000 and to LESSEE at
the LESSEE's address.
Construction.
Words and phrases herein shall be construed as in the singular or plural number,
and as masculine, feminine or neuter gender, according to the context.
Entire Agreement.
This writing, including any addendum attached hereto, constitutes the entire
agreement between the parties hereto with respect to the subject matters hereof;
and no statement, representation or promise with reference to this rental
agreement shall be binding upon either of the parties unless in writing and signed
by all parties hereto.

38

Floor Plan

39

Map

40

Important Phone Numbers

Campus Numbers
Academic Advising Center
After Office Hours Maintenance
Athletics Ticket Office
Book Store, Old Capital Centre
Box Office, Hancher
Box Office, Iowa Memorial Union
Cambus
Campus Information Center
Counseling Service, University
English as a Second Language, Linguistics Department
Family Services
Financial Aid, Student
Hawkeye Tennis & Recreation Complex
Help Desk Computer/Software/Hawk ID Questions
ITS Customer Information Desk (phones & cable TV repair)
International Programs Administration
Library, University
Lost and Found (University)
Lost Student ID Reporting
Mediacom Ethernet Signal Trouble
Off-Campus Housing Service
Ombudsperson, Office of
Operator
Parking Office, IMUR
Rape Crisis Line (24 Hour)
Recreational Services
Registration Information
Residence Life Programs Office
RVAP Rape Victim Advocacy Program
Student Disability Services
Student Health
Student Legal Services
Support Service Programs
Telephone Authorization Code
University Apartments Office
University Billing Office (U-bill)
University Housing & Dining
University Police (non-emergency)
Womens Resource and Action Center (WRAC)

41

319-353-5700
319-325-4747
319-335-9327
319-335-3179
319-335-1160
319-335-3041
319-335-8633
319-335-3055
319-335-7294
319-335-5630
319-335-1371
319-335-1450
319-384-1215
319-384-4357
319-335-2949
319-335-2700
319-335-5299
319-384-2797
319-335-2716
877-387-8087
319-335-3055
319-335-3608
0
319-335-1475
319-335-6000
319-335-9293
319-384-4300
319-335-3700
319-335-6001
319-335-1462
319-335-8370
319-335-3276
319-335-1416
319-335-2945
319-335-9199
319-335-0071
319-335-3000
319-335-5022
319-335-1486

Community Numbers
Borlaug Elementary
Community Coordinated Child Care (4-Cs)
Crisis Center
Domestic Violence Intervention Program
Free Medical Clinic
Iowa City City Hall (community information)
Iowa City Community Schools - Central Administration
Iowa City Housing Authority
Iowa City Police (routine)
Johnson County Sheriff (routine)
MidAmerican Energy Power Outage
MidAmerican Energy Gas Leak
MidAmerican Energy Customer Service
Northwest Junior High School
Post Office, Iowa City
Social Security Administration
Veterans Affairs Medical Center
Welfare/Human Services, Iowa Department of
West High School

42

319-688-1155
319-338-7684
319-351-0140
319-351-1043
800-373-1043
319-337-4459
319-356-5000
319-688-1000
319-356-5400
319-356-5275
319-356-6020
800-799-4443
800-595-5325
888-427-5632
319-668-1060
319-354-1560
866-964-2039
319-338-0581
319-356-6050
319-688-1050

Index
Laundry, 19
Loading and Unloading
Vehicles, 19
Lease, 33
Map, 40
Mission, 2
Mold and Mildew, 21
Noise and Disturbances, 21
Office Staff, 4
Open Flames, 22
Painting, 22
Parking, 22
Pest Control, 23
Pets, 23
Playgrounds, 24
Plumbing, 24
Range, see "Stove", 28
Recycling, 24
Refrigerator, 25
Repairs and Alterations, 26
Roommate Transfers, 31
Roommates, 26
Smoking, 27
Snow Removal, 27
Soliciting, 27
Special Accommodations, 27
Stair and Hallway Obstruction, 28
Statement of Community and
Diversity, 3
Storage, 28
Stove, 28
Sublease, 29
Telephone Service, 29
Television Reception, 30
Terms and Conditions, 34
The Villager Newsletter, 31
Tornado Procedures, 30
Transfers
Apartments, 31
Roommates, 32
Vision, 2
Windows, Frames, and Screens, 32

Absences, 11
Air Conditioners, 6
Alcohol, 6
Area Coordinator, 4
Cancellation of Lease, 37
Candles. See "Open Flames", 22
Check-In Checklist, 6
Check-Out Procedures, 6
Children, 8
Community Assistants (CAs), 4
Core Values, 2
Damages and Upkeep, 8
Discrimination, 8
Electric Panel, 9
Electric Service, 9
Emergency Notification System, 10
Emergency Procedures, 10
Entry/Search Policy, 10
Eviction, 5, 35
Facilities Staff, 4
Fire Prevention and Protection, 11
Fire Procedures, 12
Firearms and Explosives, 13
Floor, 13
Floor Plan, 39
Garbage and Trash, 13
Garbage Disposal, 14
Garden Plots, 15
Grounds Care and Upkeep, 15
Guests, 16
Halogen Lamps, 16
Hawk Alert, 10
Heating, 16
Heavy Furnishings, 16
Identification Stickers, 16
Important Phone Numbers, 41 & 42
Improper Cancellation, 16, 37
Insurance, 17
Internet/Computer Service, 17
Iowa City Public Schools, 8
Keys, 17
Kitchen, 18

43