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Krishna K E: M/S Wipro (CARE IT Solutions PVT LTD,)

Krishna K E is seeking a career opportunity with a reputed technology firm where he can utilize his technical and soft skills. He has over 8 years of experience in IT support roles. His experience includes positions as a technical help desk employee at Wipro, a system administrator, customer support engineer, and senior rostering executive. He has skills in desktop and laptop support, networking, software installation, and payroll activities. Krishna has a BSC in computer science and is CCNA certified. He is proficient in English, Hindi, Telugu, Kannada, and Tamil.

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Ediga Venkatadri
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94 views

Krishna K E: M/S Wipro (CARE IT Solutions PVT LTD,)

Krishna K E is seeking a career opportunity with a reputed technology firm where he can utilize his technical and soft skills. He has over 8 years of experience in IT support roles. His experience includes positions as a technical help desk employee at Wipro, a system administrator, customer support engineer, and senior rostering executive. He has skills in desktop and laptop support, networking, software installation, and payroll activities. Krishna has a BSC in computer science and is CCNA certified. He is proficient in English, Hindi, Telugu, Kannada, and Tamil.

Uploaded by

Ediga Venkatadri
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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Krishna K E

E-Mail: ke.krishna007@gmail.com.
: +91- 9148756736.

# 247, Ground Floor,


4th Cross,
Gayatri Layout,
Basavanpura Main Road,
K.R.Puram, Bangalore - 560036.

CARRER OBJECTIVE:A career opportunity with a reputed technology firm where I can best utilize my technical knowledge and
soft skills to learn, grow and add value to the organization.

WORK EXPERIANCE:-

M/S Wipro (CARE IT Solutions pvt ltd,)


Technical Help Desk .

4th Jan 2016 to Present.

Duties:-

Technical Support on Desktop, Laptop related issues, Networking (LAN & Wi-Fi) & Business
Applications.
Attending Daily Desktop Support Complaints/Tickets.
Ensuring timely closure of the reported Desktop tickets/issues and update user.
Manage workflow and service request through Clients call ticketing system.
Performance of IT support duties as defined by the appropriate team lead.
General Desktop Support/project Coordination /Move activities.
Demonstrated expertise in configuring, installing and troubleshooting PC systems, Microsoft XP
and 7, 8.1. MS office applications, MS Outlook, network configuration and memory
management. Working knowledge of remote access: Remote Desktop.
Configuring & Managing Microsoft Office.
Replacing parts like Mother Board, RAM, HDD and Processeretc.

M/S. Dr.K.V.Subbareddy Institute of Technology


System Administrator.

1st June2015 to 31st Oct 2015.

Duties:-

Monitoring LAN and Internet Connectivity and troubleshooting.


Arranging LAN Cabling.
Attending Desktop Hardware and Software related issues and tasks.
Software installation, configuration and troubleshooting for end users.
Hardware and Software upgrades.

M/S. P.V.S. Technologies


Customer Support Engineer.

4th September 2014 to 30th May - 2015.

Duties:-

Installing and maintain windows OS Windows XP, Win7, Win 8, Win 8.1.
Installing all kind of software and peripherals.
Antivirus (Kaspersky, Bit defender, Avast) installation and troubleshooting.
Providing Network/Local Printing Support (HP/Xerox).installation of scanners, Data Card &
other Devices.
Remote Support for onsite users.

M/S. Group Four Secure solutions (India) Pvt Ltd.


Sr.Rostering Executive.

08th August 2008 to 05th April 2014.

Payroll Activities.
Preparing Monthly Attendance for the Employees.
Maintaining monthly wages and Employee personal Records.
Maintaining Leave Records for the employees.

ACADEMIC PROFILE:Year

Institution

Course

Percentage.

2005 2008

Gov. Degree College For men, Kurnool (A.P).

B.S.C (C.s)

55%

2003 2005

Gov. Junior College, Kurnool (A.P).

Intermediate.

63%

2002 2003

M.H.Appa High School, Kurnool (A.P).

S.S.C.

68%

PROFESSIONAL CERTIFICATIONS:2014 Cisco Certified Network Associate (CCNA) from IIHT.

SKILLS SUMMARY: Programing Languages known: C


Operating System: Windows XP, WIN 7, Win 8, 8.1 & Win 10.
Application Program MS Office: 2003/2007/2010/2013.

STRENTHS:

Good looking.
Honest.
Adaptable too many working environments & places.
Self-motivation.

PERSONNEL DETAILS:Fathers Name


Date of Birth
Marital Status
Languages known
Hobbies
Permanent Address

: K E Prasad (LATE).
: 02nd March, 1987.
: Married.
: English, Hindi, Telugu, Kannada, Tamil.
: Listening music, Watching TV, Browsing Internet.
: # 49/50A-169,1st Floor, Plot No: 166
Sreeramanagar, Kurnool 518002.
Andhra Pradesh.

DECLARATION:I hereby declare that the above said information is true and correct to the best of my knowledge and
belief.

Place

: Bangalore.

Date

: 13/05/2016.

(K E KRISHNA)

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