Writing Professional Emails
Writing Professional Emails
Professional Emails
Being able to write professional emails is very important. Learn the
following rules to make a good impression on your future employer.
1. ALWAYS include a meaningful Think about what you want to say e.g.
heading in the subject line along with in advance Thank you in advance for your time
a brief outline of what the email body
will include. 4. DO NOT use all capital or all small
case unless referring to a known 8. ALWAYS check for spelling,
e.g. acronym or term that is familiar to grammar, punctuation and any
the reader. careless mistakes.
[REQ] Request (for a reference)
[ACTION] Action (to be completed) e.g.
e.g.
[FYI] For your information Careless mistakes are more
CSDO/ WP/ TTFN/ PAF
difficult to identify so attention to
2. ALWAYS address the reader in a detail is necessary
5. ALWAYS check your grammar
professional manner. If you are not
sure who the reader is you can see before sending and NEVER use
slang/ text speak/colloquiums. 9. ALWAYS use paragraphs.
the example on how you could
address them. You should make it as e.g.
e.g.
personal as possible.
LOL/WAG1/WUUP2/LY Ensure that the email is broken up
e.g. into paragraphs and not written as
Dear Miss Rose 6. ALWAYS keep language an essay
Dear Mohammed professional. If necessary ask a
friend or colleague to proof read 10. Add a signature block at the end of
To whom it may concern
before you send the email. the email to ensure the reader has
details on how to contact you.
3. Round up the main point of your e.g.
email in the opening sentence. Would it be possible to request this e.g.
e.g. information from you? Emma Watson
Think about what you would like BSc Sociology and Criminology
7. Be concise and polite. ALWAYS 2nd year
the reader to do next, what actions remember to use please and
they need to take or how the Student ID: 060002365
thank you.
information you are sending is
NOTE: Add address and contact
useful for them
telephone number if necessary
10 Rules for Writing Professional Emails
Poor Communication
Good Communication