Supplier Manual HB 04.

07-001 [D]

Page 1 of 13

Contents

1 Basics 2

2 Delivery Address 2

3 Goods acceptance periods 2

4 Accompanying documents 2

5 Information to be provided 3
5.1 Labelling of goods 3
5.2 Labelling of electronic components 4
5.3 Delivery note 7
5.4 Consignment note 8

6 Packaging instructions 8
6.1 General 8
6.2 Design of the shipping packaging 9

7 Transportation 10
7.1 Customer exempted from forwarding insurance 10
7.2 Special transports 10
7.3 Incoterms 10
7.4 Parcel services 11
7.5 Advice 11
7.5.1 Advice in case of delivery term EXW 11

7.5.2 Advice in case of delivery terms FCA and FOB 11

7.6 Damage in transit 11

8 Goods delivery 11
8.1 Acceptance and replacement of pallets 11
8.2 Replacement criteria for Euro pallets 12

9 Final Provisions 13

Revision History 13

Created by: Fillips C. Approved by: Schwaiger P. Released by: Eschbacher W. Date of release: 01.07.16
Document name: NOVOMATIC Gaming Industries GmbH Revision: d
Wiener Strasse 158 2352 Gumpoldskirchen
HB_04.07-001d_EN.docx Austria Europe Tel.: +43 2252 606 Fax: +43 2252 607 001
info@novomatic.com www.novomatic.com
Printed versions of this document are not subject to an update service
 Supplier Manual HB 04.07-001 [D]

Page 2 of 13

1 Basics
This manual is ought to further improve the successful cooperation with our suppliers and to design
smooth processes between NOVOMATIC Gaming Industries GmbH and them. In some cases
supplements may be required and differences can occur.
This supplier manual defines the general requirements that a supplier of NOVOMATIC Gaming
Industries GmbH has to fulfil. It is intended to ensure successful and smooth cooperation between
NOVOMATIC Gaming Industries GmbH and its suppliers.
This supplier manual is a document that is binding for both parties. It is part of the contractual agreement
between NOVOMATIC Gaming Industries GmbH and the supplier. All deliveries to NOVOMATIC Gaming
Industries GmbH have to fulfil the agreed standards.
This delivery manual applies unless the terms and conditions of purchase of NOVOMATIC Gaming
Industries GmbH provide otherwise.
If dates and terms of delivery cannot be complied with, NOVOMATIC Gaming Industries GmbH must be
notified without delay.
If the principles of the supplier manual are not complied with, NOVOMATIC Gaming Industries GmbH
reserves the right to invoice the incurred expenses to the supplier.
If you have any questions concerning the supplier manual contact us at NGILogistik@novomatic.com.

2 Delivery Address
The delivery manual applies to deliveries to NOVOMATIC Gaming Industries GmbH. The exact place
of delivery has to be fixed together with the purchasing and/or logistics department of NOVOMATIC
Gaming Industries GmbH before delivery.
The address of the headquarters of NOVOMATIC Gaming Industries GmbH is as follows:
NOVOMATIC Gaming Industries GmbH
Werk 1 (Hauptlager)
Admiralstrae 5
2352 Gumpoldskirchen

3 Goods acceptance periods

As a matter of principle, delivery periods from 7 a.m. to noon and from 12:30 to 3:30 p.m. Monday
through Thursday, from 07:00-12:30 a.m. on Fridays are applicable for all storage locations. No deliveries
of goods will be accepted on bank holidays.

4 Accompanying documents
The delivery documents (delivery notes, consignment documents, ) have to be handed over completely
together with the goods. The freight documents have to be signed by an employee of NOVOMATIC
Gaming Industries GmbH.
In the case of deliveries without complete papers or labels, NOVOMATIC Gaming Industries reserves
the right to invoice the extra expense to the supplier or to reject the goods at the consignor's expense.

Created by: Fillips C. Approved by: Schwaiger P. Released by: Eschbacher W. Date of release: 01.07.16
Document name: NOVOMATIC Gaming Industries GmbH Revision: d
Wiener Strasse 158 2352 Gumpoldskirchen
HB_04.07-001d_EN.docx Austria Europe Tel.: +43 2252 606 Fax: +43 2252 607 001
info@novomatic.com www.novomatic.com
Printed versions of this document are not subject to an update service
 Supplier Manual HB 04.07-001 [D]

Page 3 of 13

5 Information to be provided

5.1 Labelling of goods

The goods have to be labelled distinctly and sufficiently in order to enable quick and easy
identification of the goods.

NOVOMATIC Gaming Industries GmbH has the following requirements for the labelling of
goods:
When previously used packaging material is used, the existing old labels/markings have to be
removed.
For single-variety parcels, a tag including barcode has to be affixed on the side and at the top
of each parcel in such a way that it is clearly visible, and it has to comprise the following
information:
Item number
Number of items
Description
Barcode (if desired requirements for barcodes will be conveyed to the supplier by
NOVOMATIC Gaming Industries GmbHs logistics department)

For mixed pallets, each individual item has to be listed specifically in an additional packing list.
It has to be affixed to each pallet and has to contain the following information:
NOVOMATIC Gaming Industries GmbH item number
Item description
Number of parcels (1 of 2, 2 of 2)
Order number
Number of items

Created by: Fillips C. Approved by: Schwaiger P. Released by: Eschbacher W. Date of release: 01.07.16
Document name: NOVOMATIC Gaming Industries GmbH Revision: d
Wiener Strasse 158 2352 Gumpoldskirchen
HB_04.07-001d_EN.docx Austria Europe Tel.: +43 2252 606 Fax: +43 2252 607 001
info@novomatic.com www.novomatic.com
Printed versions of this document are not subject to an update service
 Supplier Manual HB 04.07-001 [D]

Page 4 of 13

5.2 Labels and Barcodes for electronic components

Instructions concerning the form of labels and barcodes for electronic components
The following instructions are valid for the labels and barcodes of electronic components
regardless of the type of their packaging.
The label must not exceed the dimension of 15 x 10 cm (LxW) as the workstation in the
receiving area can only handle labels up to this size.
The following information has to be included in text form and in the form of barcodes:
o Manufacturers designation (1P)
o Quantity (Q)
o Date Code (DC)
o Lot number (1T)
o MSL level (Z)
The prefix has to be quoted prior to the information without blanks or any other separation
(for example not: quantity = 2000 pieces). The barcode must thus contain Q2000. The
prefix must be provided in text form as well (as shown in picture 1).
The NGI article number must be noted on the label as well.
The information on the suppliers and manufacturers label must be consistent.
Handwritten changes (e.g. of the quantity) are prohibited.
On the labels the quantity of the particular packaging unit must be indicated (not the total
quantity of the shipment).

Picture 1: example label

Created by: Fillips C. Approved by: Schwaiger P. Released by: Eschbacher W. Date of release: 01.07.16
Document name: NOVOMATIC Gaming Industries GmbH Revision: d
Wiener Strasse 158 2352 Gumpoldskirchen
HB_04.07-001d_EN.docx Austria Europe Tel.: +43 2252 606 Fax: +43 2252 607 001
info@novomatic.com www.novomatic.com
Printed versions of this document are not subject to an update service
 Supplier Manual HB 04.07-001 [D]

Page 5 of 13

Labelling instructions for electronic components:

The following instructions are valid for all types of packaging if no special type of
packaging is mentioned specifically.

The suppliers label must be placed on the same side as the manufacturers label
(picture 2).
For component rolls the label has to be placed on the opposite side of the perforation
(picture 3).
If there is sufficient space, it has to be assured that no other label is covered. If there is not
enough space, it is allowed to cover a label (as shown in picture 4). In such cases, it has to
be taken into account, that as little manufacturers information as possible is covered (e.g.
manufacturers designation). If there is no space for the suppliers label because of the
packaging units dimension, the label must be enclosed in the delivery note pouch.
With regard to cardboards and cardboard boxes, an exception of the placement on the
same side can only be made, if the suppliers label doesnt fit due to the dimension of the
particular side. Then the suppliers label has to be placed on the adjacent side (picture 5).
Goods without MSL or with MSL 1 have to be unpacked and labelled directly on the roll.
Afterwards the delivery in cartons or ESD bags is sufficient (they dont have to be heat-
sealed individually).
In general, the smallest packaging unit has to be labelled (picture 6) with exception of off-
the-peg parts and tray goods. In this case, the cardboard box has to be labelled.
Good readability of labels is essential. Relabeling of edges, gaps or strong convexities is not
allowed.
Labels must be fixed on the goods. Simply enclosing is not permitted.
There is only one label per packaging unit allowed.

Created by: Fillips C. Approved by: Schwaiger P. Released by: Eschbacher W. Date of release: 01.07.16
Document name: NOVOMATIC Gaming Industries GmbH Revision: d
Wiener Strasse 158 2352 Gumpoldskirchen
HB_04.07-001d_EN.docx Austria Europe Tel.: +43 2252 606 Fax: +43 2252 607 001
info@novomatic.com www.novomatic.com
Printed versions of this document are not subject to an update service
 Supplier Manual HB 04.07-001 [D]

Page 6 of 13

Suppliers Manufacturers Picture 2: Correct labelling shown on the

label label example of a component roll

NGI label

Side that has to be

labelled

Picture 3: Correct labelling on the opposite side of

the perforation

Perforation

Label to be Picture 4: Correct covering shown on the

covered example of a component roll

Created by: Fillips C. Approved by: Schwaiger P. Released by: Eschbacher W. Date of release: 01.07.16
Document name: NOVOMATIC Gaming Industries GmbH Revision: d
Wiener Strasse 158 2352 Gumpoldskirchen
HB_04.07-001d_EN.docx Austria Europe Tel.: +43 2252 606 Fax: +43 2252 607 001
info@novomatic.com www.novomatic.com
Printed versions of this document are not subject to an update service
 Supplier Manual HB 04.07-001 [D]

Page 7 of 13

Suppliers
label

Picture 5: Exceptional placement of too large supplier labels on cartons

Picture 6: Labelling of the smallest packaging unit

Created by: Fillips C. Approved by: Schwaiger P. Released by: Eschbacher W. Date of release: 01.07.16
Document name: NOVOMATIC Gaming Industries GmbH Revision: d
Wiener Strasse 158 2352 Gumpoldskirchen
HB_04.07-001d_EN.docx Austria Europe Tel.: +43 2252 606 Fax: +43 2252 607 001
info@novomatic.com www.novomatic.com
Printed versions of this document are not subject to an update service
 Supplier Manual HB 04.07-001 [D]

Page 8 of 13

5.3 Delivery note

The respective delivery note has to be enclosed with every delivery. The delivery note has to be
affixed at the front of the packaged goods inside a delivery note pocket provided for that purpose
in such a way that it is clearly visible.
If the items are distributed across several load carriers, all load carriers have to be marked with
the delivery note.
The delivery note has to comprise the following information:
Recipient
Order number
Delivery date
Delivery note number
NOVOMATIC Gaming Industries GmbH item number
Item description
Quantity and unit
Delivery address
Supplier number

5.4 Consignment note

A consignment note has to be handed over to the forwarder/carrier for every delivery.
The consignment note has to comprise the following information:
Consignor with supplier number
Recipient's address
Number of the parcels that are part of the consignment
Total weight
Description of the goods and type of packaging (delivery equipment, e.g. pallet, carton)
Delivery note and/or order number
Delivery date

6 Packaging instructions

6.1 General
The selected package has to fulfil the requirements for the goods to be packaged. It has to
withstand the strains of the scheduled mode of transportation. This means that the route and
means of transportation as well as other circumstances that may have an effect, such as climatic
influences and handling during transshipments, have to be considered.
The following have to be considered:
Type and condition of the scheduled route
Influences to which the goods are expected to be exposed during transportation
Climatic conditions
Strain caused by possible soiling
Sufficient protection for stowage, transshipment and other
handling of the goods

The consignor shall be liable for damage and expenses caused by insufficient packaging.

Created by: Fillips C. Approved by: Schwaiger P. Released by: Eschbacher W. Date of release: 01.07.16
Document name: NOVOMATIC Gaming Industries GmbH Revision: d
Wiener Strasse 158 2352 Gumpoldskirchen
HB_04.07-001d_EN.docx Austria Europe Tel.: +43 2252 606 Fax: +43 2252 607 001
info@novomatic.com www.novomatic.com
Printed versions of this document are not subject to an update service
 Supplier Manual HB 04.07-001 [D]

Page 9 of 13

In order to ensure delivery of parts in line with quality requirements, the following items must be
adhered to:
1. The parts have to be free from any soiling.
2. The packaging has to ensure protection of the parts from mechanical damage and corrosion.
3. Owing to the increased risk of injury, cardboard packaging should not be closed with metal
clips, but with adhesive tape insofar as this is possible.
4. Sufficient securing of the packaging and loading units during transportation and transshipment
has to be ensured. The following points have to be complied with in particular:
specified pallet dimensions and structures
the height must not exceed EUL1 (120cm); a permit has to be obtained in case this is
exceeded
admissible maximum weights (max. gross weight of a loading unit = 900 kg)
all pool packagings that are used have to comply with the applicable directives of the Euro
pool. For an illustrated explanation on the respective changing criteria, refer to section 8.2. of
this manual

6.2 Design of the shipping packaging

Sufficient delivery quantities have to be combined in single-variety loading units.
The items have to be delivered in a coherent packaging to which the rule "heavy before light-
weight applies. This means that heavy goods have to be arranged at the bottom of a pallet
and the light-weight items are put on the heavy ones.
For mixed pallets (with several different item numbers on one pallet), the following applies:
Stack the items that comprise only a few trading units at the top
Arrange identical item numbers on top of each other and not next to each other
The stackability of the loading unit must be ensured for transportation.
The individual packaging units have to be secured in such a way that they cannot slip out
of position when loading units are formed. If less than a complete layer can be completed
as a result of the delivery quantity, this layer has to be filled up with admissible fillers.
When empty cartons are used as fillers, they have to be marked as empty on the outside
as well.

Wrong Right

Created by: Fillips C. Approved by: Schwaiger P. Released by: Eschbacher W. Date of release: 01.07.16
Document name: NOVOMATIC Gaming Industries GmbH Revision: d
Wiener Strasse 158 2352 Gumpoldskirchen
HB_04.07-001d_EN.docx Austria Europe Tel.: +43 2252 606 Fax: +43 2252 607 001
info@novomatic.com www.novomatic.com
Printed versions of this document are not subject to an update service
 Supplier Manual HB 04.07-001 [D]

Page 10 of 13

Securing of load on a loading unit:

Wrong Right

7 Transportation

7.1 Customer exempted from forwarding insurance

As a matter of principle, NOVOMATIC Gaming Industries GmbH is a customer exempted from
and/or waiving forwarding insurance and takes out insurance for all transports commissioned by
NOVOMATIC Gaming Industries GmbH itself. The forwarding agent is prohibited from taking out
insurance for the goods on behalf of NOVOMATIC Gaming Industries GmbH. Deliveries free
domicile are exempted from that.

7.2 Special transports

Special transports (e.g.: special tours, special flights) are transports that deviate from the
standard handling agreed on by the supplier and NOVOMATIC Gaming Industries GmbH.
They serve to shorten transit times and are realised in addition to standard transports.
As a matter of principle, special transports may only be carried out with the written permit of the
purchasing department of NOVOMATIC Gaming Industries GmbH. In case of fault on the
supplier's part, he shall be invoiced the expenses for the special transport.

7.3 Incoterms
The Incoterms (International commercial terms) 2010, issued by the International Chamber of
Commerce, are part of the delivery terms between the supplier and NOVOMATIC Gaming
Industries GmbH.

Created by: Fillips C. Approved by: Schwaiger P. Released by: Eschbacher W. Date of release: 01.07.16
Document name: NOVOMATIC Gaming Industries GmbH Revision: d
Wiener Strasse 158 2352 Gumpoldskirchen
HB_04.07-001d_EN.docx Austria Europe Tel.: +43 2252 606 Fax: +43 2252 607 001
info@novomatic.com www.novomatic.com
Printed versions of this document are not subject to an update service
 Supplier Manual HB 04.07-001 [D]

Page 11 of 13

The Incoterms are international rules for the interpretation of seller's and buyer's obligations.
They stipulate the transfer of cost and risk at the place and at the point in time when the seller
hands over the goods to the buyer.
For more detailed information about the Incoterms 2010, go to the website of the International
Chamber of Commerce: http://www.iccwbo.org/products-and-services/trade-facilitation/incoterms-
2010/

7.4 Parcel services

Directly after dispatch, the supplier has to send the tracking ID and delivery documents by mail to
the persons in charge specified by NOVOMATIC Gaming Industries GmbH as well as to
NGILogistik@novomatic.com.

7.5 Advice

7.5.1 Advice in case of delivery term EXW

As a standard, NOVOMATIC Gaming Industries GmbH agrees upon the delivery term EXW
exclusively for truck traffic. The supplier has to notify NOVOMATIC Gaming Industries GmbH of
the arrival of the goods ready for dispatch by sending a mail to the person in charge specified by
NOVOMATIC Gaming Industries GmbH with a delivery note. Then NOVOMATIC Gaming
Industries GmbH will assign the forwarder.

7.5.2 Advice in case of delivery terms FCA and FOB

The delivery terms FCA and FOB are standard agreements for air and sea freight transports.
According to the standard procedure, the supplier has to notify the person in charge specified by
NOVOMATIC Gaming Industries GmbH as well as the forwarder specified by NOVOMATIC
Gaming Industries GmbH when the goods are ready for dispatch. NOVOMATIC Gaming
Industries GmbH will receive all other information about the consignment status from the
forwarder.

7.6 Damage in transit

The goods have to be handed over to the carrier in a packaging that is suitable for transportation.
If damage in transit that is attributable to insufficient packaging occurs, this is noted and
documented in the consignment note. In addition, the supplier and the forwarding company have
to be notified in order to make a statement.
Goods that are delivered damaged may be returned at the supplier's expense. NOVOMATIC
Gaming Industries GmbH points out that the acceptance of undamaged goods that are part of the
same delivery can also be refused.

8 Goods delivery

8.1 Acceptance and replacement of pallets

As a matter of principle, all pieces of loading equipment used for consignments to NOVOMATIC
Gaming Industries have to be in a flawless and undamaged (analogous to changeable) condition.
Damaged Europa pallets are treated like disposable pallets.
For the exclusion criteria for the changeability of Euro pallets, refer to Section 8.2.
Deliveries made to NOVOMATIC Gaming Industries GmbH have to be made exclusively using
the following loading equipment:

Created by: Fillips C. Approved by: Schwaiger P. Released by: Eschbacher W. Date of release: 01.07.16
Document name: NOVOMATIC Gaming Industries GmbH Revision: d
Wiener Strasse 158 2352 Gumpoldskirchen
HB_04.07-001d_EN.docx Austria Europe Tel.: +43 2252 606 Fax: +43 2252 607 001
info@novomatic.com www.novomatic.com
Printed versions of this document are not subject to an update service
 Supplier Manual HB 04.07-001 [D]

Page 12 of 13

Euro pallet (DIN 15146) dimensions (l x w x h): 1200 x 800 x 144 mm

Disposable pallet dimensions (l x w x h): 1200 x 800 x 144 mm (load-carrying capacity: 1000
kg; design analogous to Euro pallet)
The dimensions of the loading equipment (1200mm x 800mm) must not be exceeded. If loading
equipment or packagings that exceed the above-mentioned dimensions have to be used, this
requires the express previous consent of NOVOMATIC Gaming Industries.
Lattice boxes will only be accepted upon consultation with NOVOMATIC Gaming Industries.

8.2 Replacement criteria for Euro pallets

The following pallets are deemed not changeable:

A bottom or cover board that is splintered in

such a way that more than one nail or screw
shaft is visible.

A board is missing.

A block is missing or is split in such a way so

that more than one nail is visible.

A board is broken crosswise or diagonally.

Created by: Fillips C. Approved by: Schwaiger P. Released by: Eschbacher W. Date of release: 01.07.16
Document name: NOVOMATIC Gaming Industries GmbH Revision: d
Wiener Strasse 158 2352 Gumpoldskirchen
HB_04.07-001d_EN.docx Austria Europe Tel.: +43 2252 606 Fax: +43 2252 607 001
info@novomatic.com www.novomatic.com
Printed versions of this document are not subject to an update service
 Supplier Manual HB 04.07-001 [D]

Page 13 of 13

9 Final Provisions
Both contracting partners undertake to treat the mutually received information in connection with this
agreement confidentially and not to make it accessible to third parties. There is no obligation of secrecy if
general knowledge is concerned or knowledge the partner was demonstrably aware of beforehand.

Should individual provisions of this agreement be or become invalid or partly invalid, the validity of the
remaining provisions shall remain unaffected thereof; rather a provision that comes as close as possible
to the purpose of the invalid provisions in a legally admissible manner shall be deemed agreed on instead
of any invalid clause.

Revision History

Rev. Date Revision Description

a 02.04.15 first edition
b 03.06.15 conveyance of barcode added
c 22.03.16 change of the company name
d 01.07.16 added labels and bar codes for electronic parts

Created by: Fillips C. Approved by: Schwaiger P. Released by: Eschbacher W. Date of release: 01.07.16
Document name: NOVOMATIC Gaming Industries GmbH Revision: d
Wiener Strasse 158 2352 Gumpoldskirchen
HB_04.07-001d_EN.docx Austria Europe Tel.: +43 2252 606 Fax: +43 2252 607 001
info@novomatic.com www.novomatic.com
Printed versions of this document are not subject to an update service