Delphi Technologies Global Packaging and Shipping Manual
Delphi Technologies Global Packaging and Shipping Manual
MANUAL
Global Packaging and Shipping Standards
for Suppliers
Revised: Jan 2018
Goals:
1. All parts received to the point of use with superior quality
2. Packaging complies with Delphi Technologies Standard Container and
Pallet Menu options
3. Parts presented with operator ergonomics and work cell efficiencies
considered
4. Achieve 90% container density and maximize the cubic shipping
footprint while minimizing costs
5. Provide for responsible disposal of used packaging by designing in
recyclable materials and minimizing disposal impacts to the
environment
Delphi Technologies Global Packaging and Shipping Requirements Manual
Requirements Manual
G L O B A L PAC K A G I N G A N D S H I P P I N G S TA N DA R D S F O R S U P P L I E R S
I. TABLE OF CONTENTS
Section Topic Page #
I Table of Contents 1
II Introduction 2
III Responsibilities 2
A Delphi Technologies Responsibilities 2
B Supplier Responsibilities 2
IV Quick-Start Menu 3
V Quoting / Pricing 4
VI Packaging Systems Requirements 5
A Container Design 5
B Returnable Container / Packaging Materials 6
C Expendable Container / Packaging Materials 7
D Dunnage and Additional Considerations 7
E Ergonomics and Performance (Height and Weight) 7-8
F Factors 8
G Pallet Design and Construction 9
H Special Packaging Systems 10
I Testing and Validation 10
VII Dangerous Goods / Hazardous Materials 11
VIII Shipping Standards 11
A Container Labeling 11
B Transport / Paperwork 12
C Palletization / Unitization 12
D Securement Materials 13
IX Supplier Portal 14
X Change Management 14
XI Check Yourself 15
XII Standard Container and Pallet Menu 16 – 18
XIII Glossary 19 – 20
XIV Revision History 21
II. INTRODUCTION
This Delphi Technologies (known throughout this manual as ‘Delphi’) Global Packaging and Shipping Requirements
Manual specifies the packaging and shipping standards for materials being shipped to Delphi. The requirements in
this manual apply to all current and future parts being shipped to Delphi. Note: This revision supersedes all
previously published guidelines, requirements, or standards by Delphi or its Divisions.
Delphi is concerned with safe movement of material, part quality, control of total costs, and compliance to
regulations. Each Supplier (both internal and external) shall develop its production packaging to meet the basic
requirements contained herein and to ensure part quality from their facility to the point of use. If Delphi
requirements are not met or part quality is compromised, the Supplier will be held responsible for costs related to
packaging redesign, repack, inspection, and freight.
III. RESPONSIBILITIES
A. Delphi Technologies Responsibilities
1. Define the preferred packaging system (expendable and/or returnable).
2. Assist the Supplier with its packaging plan, as required.
3. Approve the Supplier’s packaging plan.
4. Determine system size, quantity, allocation, and management of returnable containers.
5. Monitor and assure compliance to Delphi requirements.
B. Supplier Responsibilities
1. Comply with the current Delphi Packaging and Shipping Requirements Manual and Customer
Specific Requirements.
2. Design the pack (container design, container dunnage, closure, etc.) and packaging system
(unit-load design, overpack, palletization, securement, etc.) to ensure part quality from origin to
destination point of use (during transport, handling, and storage).
3. Discuss any questions with the Delphi Packaging Responsible Person (PRP) to ensure all
requirements are clearly understood and met. Contact Delphi Buyer if the PRP name is not known.
4. Submit all required packaging documentation with part quote submission(s).
5. Ensure that the packaging design and materials meet governmental, industry, and transport
modal requirements; provide results to Delphi upon request.
6. Ensure that the packaging design and material is validated by an accredited laboratory
prior to program start-up dates; provide results to Delphi upon request.
7. Provide sample production intent packaging and back-up packaging with parts.
8. Obtain formal approval (Supplier Packaging Information Form) from the Delphi PRP for
Supplier-designed packaging before shipments commence and provide with PPAP submission.
9. Ship all production intent parts in production intent packaging.
10. Ensure that sufficient materials and contingency plans exist to protect continuity of supply.
11. Annually review packaging for compliance to Delphi’s current requirements and resubmit for
approval when requested by Delphi, or when:
a) There is a Quality occurrence,
b) There is a Change; e.g., part design, packaging design, volumes, standard pack
quantities, transport mode, ship-to location, regulatory requirements, etc.
NOTE: Non-compliance will result in a Problem Case and Cost Recovery (PC/CR).
V. QUOTING / PRICING
Packaging costs shall be included with all part quote submissions and clearly itemized in the piece price. When
responding to a Delphi Technologies Request for Quotation (RFQ), Supplier shall quote all packaging as
expendable. All packaging pricing is negotiated with Delphi Supply Chain Management Commercial (Purchasing
Buyer). No price increases will be granted to correct defective and/or non-conforming packaging.
If an opportunity to utilize returnable packaging exists, the Supplier and/or the Delphi PRP shall investigate the
feasibility of this option and present the returnable proposal. Delphi will not pay for additional packaging to
support Supplier’s buffers. Handling, storage, cleaning, and return of returnable packaging terms shall be
approved by the Delphi Buyer and Delphi PRP.
Tech
review
If a specific container requirement has not been included in Delphi’s RFQ, use the Packaging Workflow for Container
Selection (below) to select a right-sized container from Delphi’s Standard Container and Pallet Menu. All containers
shipped to Delphi facilities shall be chosen from the Delphi Standard Container and Pallet Menu unless product
dimensions necessitate a non-standard container and formal approval has been obtained in writing from the Delphi
PRP.
NOTE: Packaging changes resulting from part design, packaging materials, and/or standard pack quantities during
the quote stage require resubmittal to Delphi. Changes after business award shall follow Change Management (see
Section X).
A. Container Design
All container designs shall be stackable and rigid with no excessive flexing, bowing, buckling or distortion.
Sharp or protruding edges/ridges are prohibited.
If handholds are required, select the appropriate type of handhold for the container; e.g., hinged access
holes for expendable containers, D-shaped or molded handles for returnable containers, accommodate
gloved hands, and position handholds above the center of gravity.
• All returnable containers shall include a card holder and/or label placard.
• Containers shall include ‘Made in (Country)’ markings and a unique identifier; e.g., the container part
number.
• The tare weight shall be stamped into the individual components of the returnable container system.
• Resin Identification Code(s) for all vacuum-formed and injection-molded plastic packaging materials
shall be stamped into the individual components of the returnable container system.
Returnable containers may be owned by Delphi or the Supplier; ownership shall be determined during
sourcing. Returnable container rental and collapsible returnable containers may also be pursued as options.
Delphi-owned returnable containers are to be used only for finished goods shipments of Delphi products.
Containers and returnable dunnage are to be maintained in good order.
Returnable Container Management:
Party # Responsibility
Delphi 1. Maintain, repair, supplement, and dispose of Delphi-owned systems
Assure empty containers are free of debris and expendable packaging materials
2.
prior to shipment of empty containers to Supplier
3. Coordinate any economic feasibility study for acceptable return on investment
Supplier 1. Maintain, repair, supplement, and dispose of Supplier-owned systems
Regularly inspect and clean containers to ensure part quality and cleanliness
2. (regardless of ownership); remove all one-time shipment labels and expendable
dunnage
Load production parts into clean undamaged containers and load container systems
3.
into transport equipment in a manner that maintains part quality
Assure accurate container identification and quantities (including pallets, returnable
4.
dunnage and containers) are included in the Advance Shipping Notice (ASN)
Maintain receiving and shipping records of all Delphi-owned returnable packaging
5. (including outbound shipments by container and location, Supplier in-house reserve,
and balance not returned from each Delphi location)
Alert/contact the Delphi receiving plant’s Production Control Department when/if
6.
shortages begin to occur
Corrugated materials shall have sufficient strength (minimum 44 ECT) to maintain part quality during
transport and in storage. All containers shall have a Box Manufacturer’s Certificate (BMC) stamp visible on
the assembled container displaying the edge crush (ECT) or burst(ing) strength, construction type (single,
double, or triple wall), and maximum allowable weight. Flute direction shall be vertical to optimize the
compression strength of the container. All containers shall be constructed with an outside tab-style
manufacturer’s joint. A stitched manufacturer’s joint may be required if a glued or other type joint proves
inadequate.
The use of scored drop sides on palletized/bulk containers may be required. The location and size of the
drop side is determined by part orientation and operator ergonomics. Consult the Delphi PRP for further
clarification.
Expendable packaging shall be adequately sealed to ensure failure does not occur during shipping,
handling, or distribution. The required closures for corrugated boxes are glue and/or packing tape; staples
and asphalt sealing tapes are forbidden.
Safety and Health (NIOSH) Lifting Equation as the basis for its weight limit analysis. If the selected
container exceeds its weight limit, Delphi may require the Supplier to modify the design and/or perform
additional ergonomic analysis prior to issuing approval.
Pallet loads shall be designed for safe stacking during transport and in storage. The unit-load construction
requirements are listed in the table below and align with transport routing requirements. Supplier shall
respect all regulations for the value stream (countries of origin, transit, and destination).
A Delphi Technologies plant and/or Delphi’s logistics providers may require special labels on goods that
exceed 500 kilograms (1102 pounds) to alert material handlers to weight risks or on items requiring
handling caution; examples below.
‘Do Not Stack’ labels and ‘No Stack’ pyramids are strictly prohibited. The use of a ‘Do Not Stack’ label or
pyramid will not exempt the Supplier from over, short, or damaged product claims and will result in a
PC/CR.
ALLOWED: PROHIBITED:
F. Factors
Container density percentage for parts packaged in trays/dividers is analyzed by Delphi based on the
cubic dimensions of the container and standard pack. Delphi measures bulk pack density percentage
according to the formula below; target is 90%.
All solid wood packaging materials shall be fully compliant to ISPM 15 (International Standards for
Phytosanitary Measures #15) and contain the required stamp. Non-ISPM15 solid wood materials are
prohibited and may not be used for materials delivered to Delphi.
1. Wire Spools and Wire Fiber Drums (Barrels): Wire spools shall support the full weight
of the material during transport and handling. Spools and Drums (Barrels) may not overlap or
overhang in any dimension. Spools and Drums (Barrels) shall be secured to pallet with strapping (for
vertical orientation, use a 4-way pattern; for horizontal orientation, the strapping shall pass through
the core (arbor hole) of the spool).
Vertical Horizontal
orientation: orientation:
2. Convoluted Tubing: Bulk convoluted tubing may be packed in octabins; container(s) shall
be secured to pallet with two (2) lengthwise straps plus two (2) widthwise straps.
3. Terminal Reel Containers: Containers may not overhang the pallet in any dimension.
Pallet dimensions shall be optimized and assure stackability. A single terminal reel shipment without
a reel container is prohibited.
4. Surface Mount Component Packaging: Component Engineering maintains detailed
specifications (‘C-Specs’) defining additional requirements for device identification, labeling,
marking, and packaging.
NOTE: Delphi has a certified Packaging Test Lab in its Mexico Technical Center (Juarez, Mexico). It contains
specialized equipment to test material and packaging in various transportation and handling conditions
(vibration, compression, drop, impact, and environmental).
A. Container Labeling
Goods delivered to Delphi are to be correctly labeled according to Delphi’s Global Container Label
Requirements Standard found on www.delphi.com in the Delphi Supplier Standards documents section. All
packaging shall be identified with required Delphi compliant container label formats containing accurate
alphanumeric characters, legible print, and electronically scannable barcodes. If placards are available on
returnable containers, utilize this area to apply shipping labels.
Labeling deviations may only be approved by using the PC&L Supply Chain Requirements Deviation Form
(HOGW_4-2_SC-DIR_37-01_EN); signatures of the Buyer, Global Category Team Manager, and Divisional
Production Control Director are required.
B. Transpor t / Paperwork
When Delphi is responsible for transport costs, Supplier shall deliver the goods to Delphi’s specified carrier
or freight forwarder (based on contracted Incoterms). Suppliers shall make dock door available for
scheduled/established carrier window times and allow Driver dock access to verify/supervise loading of
material. Supplier shall accommodate Driver directions; e.g., loading and stacking material in the trailer,
unloading/reloading another Supplier’s empty containers, rearranging pallets to maximize trailer utilization,
etc.
Supplier shall follow additional requirements as issued by Delphi’s Logistics Department.
It is the Supplier’s responsibility to ensure that required paperwork (labels, packing slip, bill of lading,
dangerous goods paperwork, etc.) accompanies the goods at time of shipment.
When a Supplier ships direct to Delphi’s Customer; e.g., contracted arrangement, drop-ship, direct-ship,
expedite, diversion, etc., it shall comply with the requirements of Delphi and its Customer (including transport
mode, labeling, paperwork, and PPAP at a minimum).
C. Palletization / Unitization
To ensure optimization during transport and storage, the Supplier’s palletizing pattern shall comply to the
following items: edge-to-edge container alignment (vertical surfaces) with a complete flat top-layer
(horizontal surface).
When ordered quantities are less than a unit-load pallet, Delphi will accept partial-load and mixed-load
pallets (where more than one part number is shipped on the same pallet to the same destination plant) under
these conditions: (1) partial layers are completed with empty boxes of the same footprint; (2) empty boxes
are identified as such; (3) mixed-load labels are applied; and (4) the packing slip and/or mixed-load
manifest details the number of empty boxes and number of containers for each part number. Use of an
over-pack (pallet-sized carton) to consolidate individual boxes to the same destination plant is acceptable.
The mixing of containers with different Delphi plants or delivery dock destinations on the same pallet is
prohibited. Mixing bulk and manually handled containers on the same pallet is prohibited. Brick stacking,
pyramid stacking, and containers overhanging the pallet are prohibited.
Full Pallet Mixed Pallet Brick Stacking Pyramid Stacking Overhang
Acceptable Acceptable Prohibited Prohibited Prohibited
D. Securement Materials
Polyester strapping is required. At a minimum, containers shall be secured to pallet with two (2) lengthwise
straps plus two (2) widthwise straps. Any deviations to securement materials shall be approved in writing by
the Delphi PRP.
Stretch film shall be used on the unit-load to protect corrugated packaging from the environment. Stretch
film shall be linear low-density polyethylene (LLDPE) and clear in color to enable the barcode scanning of
labels. A minimum of four (4) turns/layers of stretch film, or the equivalent in performance, are required
around and encompassing each individual pallet/unit-load.
External pallet load bracing, when used with strapping and stretch wrap, provides additional stability.
Corner boards or edge protectors (minimum thickness of 5mm) are required when the unit load is shipped
internationally or does not meet the dynamic and static stacking requirements as defined in Section VI. E.
The four (4) horizontal corners shall be placed over the four (4) vertical corners. Adequate clearance
between the containers and the pallet edge is necessary to guarantee support for vertical corner-boards.
Metal (nails, screws, strapping, buckles, clips, etc.), glue, and unitizing adhesives to secure loads to pallets
are prohibited. Polyvinyl chloride (PVC) stretch film is prohibited due to environmental reasons. Wire-
bound wood pallet boxes or wood crates are prohibited.
X. CHANGE MANAGEMENT
Changes to the part design during the development process may trigger packaging-related changes. Any
modifications related to the pack structure, quantity, or system need to be communicated to the Delphi PRP and costs
discussed with the Buyer. Delphi encourages the Supplier to send photographs to assist in clarifying specific
questions/suggestions/proposals/concerns. All proactive and reactive changes shall be tracked using the Change
Request process.
XIII. GLOSSARY
Materials capable of attaching one surface to another. Used in conjunction with fibre boxes; a material to glue plies
Adhesives of solid fibreboard, to glue facings to corrugating medium in combined corrugated board, to glue the overlapping
sides of a box forming the manufactures joint, or to glue the flaps in closing a slotted box.
Box See CONTAINER.
A corrugated or solid fibre box manufacturing establishment which has equipment to score, slot, print, and join
Box Maker corrugated or solid fibre sheets into boxes; equipment is regularly utilized to produce commercial quantities of fibre
boxes.
Brick Stacking The act of alternating the stacking of containers on pallets; length by width and width by length. NOTE: Prohibited.
The resistance of a material to bursting expressed in pounds per square inch. Burst strength depends on the tensile
Burst(ing) Strength
strength and extensibility of the material. It is typically determined using the Mullen burst test.
Carton See CONTAINER.
A statement printed on a corrugated Box Maker’s fibreboard box guaranteeing that all construction requirements
Box Manufacturer’s
have been observed and providing specific information about the container. The information allows the user to
Certificate (BMC)
identify and locate the box maker.
Closure The method used to seal a container once the parts have been packaged within it.
A rigid object having closed faces and completely enclosing its contents. It may be constructed of expendable or
Container
returnable materials. Also known as a box or carton.
A feature molded into the bottom of returnable manually handled containers that allow a larger container to stack on
Cross Stack
top of smaller containers.
Deck The horizontal load-carrying or load-bearing surface of a pallet.
Deck Opening Any void in the deck caused by the spacing of surface elements or a cut-out in a solid deck pallet.
Deckboard The surface element used in the construction of a pallet deck.
Density Quantity of mass per unit volume.
Depth See WIDTH.
DSPA Direct Sourcing Process Application; the system Delphi uses for sourcing.
Distribution The entire material flow process from the start of the supply chain (supplier) until the material is used (destination
Environment point-of-use).
DUNS Number A code assigned to manufacturers by Dun & Bradstreet; typically nine (9) digits in length.
Dunnage Devices or materials used to hold, secure, or protect goods during shipment.
Expendable A pack that makes only one trip; typically made of corrugated material.
A corrugated board test to determine the force that will crush a standard size of board standing on an edge. ECT
Edge Crush Test (ECT)
indicates the probably compression strength of the container made from the board.
Footprint The outermost dimensions (length and width) of a pallet, container, or container system.
Four-Way Pallet A pallet constructed to allow insertion and withdrawal of handling equipment from all four sides of the pallet.
A bulk corrugated packaging solution for the transport and storage of bulk cargo such as granular, powder, and other
Gaylord
loose-fill products.
Goods Parts, Pieces, Materials, or Items being purchased from the Supplier by Delphi.
Gross Weight The total weight (mass) of the goods plus the packaging; [Net Weight + Tare Weight = Gross Weight].
Height The vertical distance of a three-dimensional shape (y-axis) measured perpendicular to its length and width.
Half-Slotted
A corrugated container with four sides and no flaps; it requires a separate lid.
Container (HSC)
International Standard for Phytosanitary Measures, publication #15 – Regulation of Wood Packaging Material
ISPM 15 (WPM) in International Trade. ISPM 15 requires treatment of all wooden packaging and the application of a special
mark for the type of treatment utilized.
The part of the container where the ends of the scored and slotted blank are joined together by taping, stitching, or
Joint gluing. May be accomplished in the box manufacturer’s plant (manufacturer’s joint) or at the time the box flaps are
sealed in a box user’s plant (user’s joint).