56XX/Personas/662x/663x

Self-Service Financial
Terminal
Diagnostic Status Code
Notebook - Volume 1

B006-6273-L000
Issue 1
June 2009

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This document is the confidential property of NCR Corp.
It is licensed subject to the terms of a written agreement
between NCR and the authorized possessor, and is not
sold.

Unless specifically authorized by NCR in writing, the

information contained in this document may be used only
for the purposes of directly assisting the maintenance of
NCR products, and may not be used for any other purpose
or incorporated in any other work, including without
limitation training materials and computer programs.
This document and the information contained within,
may not be duplicated or used in printed, electronic, or
any other form. Upon expiration or termination of the
license for any reason, this document must be returned to
NCR upon request.

NCR and Personas are trademarks of NCR Corporation.

It is the policy of NCR Corporation (NCR) to improve

products as new technology, components, software and
firmware become available. NCR, therefore, reserves the
right to change specifications without prior notice.

All features, functions, and operations described herein

may not be marketed by NCR in all parts of the world. In
some instances, photographs are of equipment
prototypes. Therefore, before using this document,
consult with your NCR representative or NCR office for
information that is applicable and current.

To maintain the quality of our publications, we need your

comments on the accuracy, clarity, organisation and value
of this book.

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NCR Financial Solutions Group Ltd.

Information Solutions Feedback
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Dundee , Scotland
DD2 4SW

© 2009
By NCR Corporation
Dayton, Ohio, USA
All Rights Reserved

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NCR — CONFIDENTIAL AND PROPRIETARY
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 Federal Communications Commission (FCC) Radio Frequency

FEDERAL COMMUNICATIONS
COMMISSION (FCC) RADIO FREQUENCY
INTERFERENCE STATEMENT
This equipment has been tested and found to comply with
the limits for a Class A digital device, pursuant to Part 15
of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference when
the equipment is operated in a commercial environment.
This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in
accordance with the instruction manual, may cause
harmful interference to radio communications. Operation
of this equipment in a residential area is likely to cause
harmful interference in which case the user will be
required to correct the interference at his own expense.

Canadian Class A Device Declaration

This digital apparatus does not exceed the Class A
limits for radio noise emissions from digital apparatus
set out in the Radio Interference Regulations of the
Canadian Department of Communications.
Le présent appareil numérique n’émet pas de
bruits radioélectriques dépassant les limites
applicables aux appareils numériques de la classe A
prescrites dans le Réglement sur le brouillage
radioélectrique édicté par le ministère des
Communications du Canada.

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Federal Communications Commission (FCC) Radio Frequency

Information to User
This equipment must be installed and used in strict
accordance with the manufacturer’s instructions.
However, there is no guarantee that interference to radio
communications will not occur in a particular
commercial installation. If this equipment does cause
interference, which can be determined by turning the
equipment off and on, the user is encouraged to consult
an NCR service representative immediately.

CAUTION

NCR Corporation is not responsible for

any radio or television interference
caused by unauthorised modifications of
this equipment or the substitution or
attachment of connecting cables and
equipment other than those specified by
NCR. Such unauthorised modifications,
substitutions, or attachments may void
the user’s authority to operate the
equipment. The correction of interference
caused by such unauthorised
modifications, substitutions, or
attachments will be the responsibility of
the user.

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 Revision Record

REVISION RECORD

Date Page Description

Nov. 2004 All New manual - created from
part of B006-6273-D Issue 5
Nov. 2006 Title and Update Revision to F
Back
Cover
1-117 Amend Bit 7 of Byte 29 Pick
Interface - Top pick module to
mention only implemented on
Integrated electronics and Pre-
integrated electronics
dispensers.
May 2007 1-23 to 1- Add in USB Smart Dip Card
27 Reader
1-28 to 1- Add in USB Integrated
37 Motorised Card Reader Writer
1-39 to 1- Update and correct Bape/Hi-
47 Bape/EPPB-Legacy and Ekc/
Ekcsm/EPPE-Legacy
1-50 to 1- Update and correct EPP-
57 Enhanced
1-58 to 1- Add USB EPP and USB EPP2
75
1-96 to 1- Add USB Thermal Printers
100
1-129 to Updated Currency Dispenser
1-150 to cover P86-style dispensers
and USB S1 Dispenser
June 1-24 Update to USB Smart DIP
2007 Reader
1-29 to 1- Update to Integrated
30 Motorised Card Reader
Writer/USB Integrated
Motorised Card Reader Writer
1-40 to 1- Convert BAPE/HI-BAPE/
41 EPPB-LEGACY Values to
Decimal
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Revision Record

Date Page Description

1-42 to 1- Convert EKC/EKCSM/EPPE-
45 Legacy Values to Decimal
1-51 to 1- Convert EPP Enhanced Values
55 to Decimal
1-59 to 1- Updated USB EPP MStatus
64 values and change to show in
Decimal
1-67 to 1- Updated USB EPP2 MStatus
70 values and change to show in
Decimal
1-131 Updated MStatus for USB S1
Dispenser
1-157 to Add USB MISC I/F and
1-162 related devices
March 1-28 to 1- Added RS232 Contactless
2008 44 Card Reader
1-134 Added Graphical Operator
and 1- Panel Keyboard and Graphical
135 Operator Panel Display
All Title of document changed to
include 662x/663x ATMs
1-20 to 1- Updated Personal Bunch Note
24 Acceptor
July 2008 1-45 to 1- Added USB Contactless Card
61 Reader
1-123 to Added USB Statement Printer
1-132
1-139 to Updated USB Thermal
1-139 Printers
1-150 to Added USB Passbook Printer
1-155
1-202 to Added USB Biometric Finger
1-206 Print Reader
June 1-123 Added Mstatus 1 to USB
2009 Statement Printer
1-131 Corrected Mdata Byte 14 for
USB Statement Printer

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 Revision Record

Date Page Description

1-140 to Modified USB Thermal
1-144 Printers
1-190 Byte 0 - changed to Divert
Gate Test Command
1-191 Add command 1C to list

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x ATM Self-Service Diagnostic Status Code Notebook
 Preface

Table of Contents

Preface

This publication is Volume 1 of the NCR 56XX/Personas/

662x/663x Self-Service Financial Terminal Diagnostic Status
Code Notebook. It documents the M_STATUS and
M_DATA returned in error log reports or diagnostic
reports although the diagnostics tests themselves are
described in the 56XX/Personas Services Aids Mini
Manual (SAMM), (publication ID: FM-0547) or NCR
662x/3x ATMs Service Manual (publication ID: B006-
6606).

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Preface

STATUS REPORTING FORMATS

ERROR LOG REPORTS

Hardware and High Order Comms
Current time
Date and time log last cleared
Sequence number of log entry (or start and end
sequence numbers if multiple entry, plus number
of occurrences)
Date and time error was logged (or date/time of
first and last entry when multiple entries)
Service name
Severity - The M_STATUS value
M_DATA - Up to 11 bytes of M_DATA
If output is to the display, number of entries still
to be displayed

Example
HARDWARE MODULE ERROR LOG 10:15:45
LAST CLEARED 05/07/00 12:35:40

SEQ 0062
LOGGED 07/07 15:42
NAME: PASSBOOK-PRINTER
SEVERITY 01 M_STATUS 07

M_DATA 0E 04 00 10 08 00 42 B1 44 81

*** 01 MORE ENTRIES ***

< ERROR LOG MENU MORE ENTRIES >

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 Preface

DIAGNOSTIC REPORTS
Device name
Test name
Prompt for operator action (if any)
Error message (if any)
One or more of:
M_CODE translation
M_STATUS value
M_STATUS translation
M_DATA (if any)

Example 1
CURRENCY DISPENSER
PURGE

EVENT EXPECTED

M_STATUS=00
GOOD

TEST PASSED
M_STATUS=00
GOOD

M_DATA
06 00 00

Example 2
CURRENCY DISPENSER
PRESENT

TEST FAILED
M_STATUS=34
NO BILLS PROVIDED FOR OP.

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Preface

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 Table of Contents

TRACK 1, 2 (2, 3) DIP MSR ........................................................1

MCR/MCRW .................................................................................3

MCR/MCRW TAMPER INDICATOR.........................................7

SMART CARD READER/WRITER ............................................8

CARD IDENTIFICATION MODULE (CIM86) ........................11

SWIPE CARD READER ............................................................17

MIMIC CARD READER ............................................................19

DASH CARD READER/ USB SMART DIP CARD READER 23

RS232 CONTACTLESS CARD READER ................................28

USB CONTACTLESS CARD READER ...................................45

INTEGRATED MOTORISED CARD READER WRITER

(RS232 or USB)...........................................................................62

IMCRW TAMPER INDICATOR ...............................................73

BAPE/HI-BAPE/EPPB-LEGACY ..............................................74

EKC/EKCSM/EPPE-LEGACY...................................................76

BANKSYS SECURITY MODULE ............................................83

EPP-ENHANCED .......................................................................85

USB EPP......................................................................................93

USB EPP2 ..................................................................................101

GRAPHICS/VIDEO ..................................................................109

DIGITAL VIDEO......................................................................113

PC VIDEO CAMERA ...............................................................114

AUDIO.......................................................................................115

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 ENHANCED AUDIO............................................................... 116

RECEIPT/JOURNAL (40-COLUMN) PRINTERS................. 117

STATEMENT PRINTER ......................................................... 119

USB STATEMENT PRINTER ............................................... 123

80-COLUMN THERMAL PRINTER...................................... 133

USB THERMAL PRINTERS................................................... 139

ENHANCED PAGE TURNING PASSBOOK PRINTER....... 145

USB PASSBOOK PRINTER ................................................... 151

OPEN DOCUMENT PRINTER............................................... 157

PC DISKS ................................................................................. 160

SDC TOUCH SCREEN............................................................ 162

CARDHOLDER KEYBOARDS.............................................. 163

OPERATOR PANELS ............................................................. 165

OPERATOR PANEL MODE SWITCH .................................. 170

OPERATOR PANEL REAR INDICATORS........................... 171

MISC I/F BOARD .................................................................... 172

NIGHTSAFE DEPOSITORY .................................................. 174

ALARMS .................................................................................. 175

MEDIA ENTRY INDICATORS .............................................. 176

DOOR ACCESS ....................................................................... 177

SECURITY CAMERA............................................................. 178

CURRENCY DISPENSER ...................................................... 180

CURRENCY DISPENSER TI.................................................. 202

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USB BIOMETRIC FINGER PRINT READER........................203

NLX PC Core - MISC I/F BOARD...........................................209

NLX PC Core - NIGHTSAFE DEPOSITORY .........................210

NLX PC Core - ALARMS.........................................................211

NLX PC Core - MEDIA ENTRY INDICATORS.....................212

UPS ............................................................................................213

USB MISC I/F BOARD ............................................................215

USB NIGHTSAFE DEPOSITORY...........................................216

USB ALARMS ..........................................................................217

USB INDICATORS ..................................................................218

USB MEDIA ENTRY INDICATORS ......................................219

USB AUDIO..............................................................................220

NOTES.......................................................................................221

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 TRACK 1, 2 (2, 3) DIP MSR

Table of Contents

TRACK 1, 2 (2, 3) DIP MSR

M_STATUS

M_STATUS Meaning
00 No error
01 Blank track
02 Track not supported
03 Read error (Parity LRC no end
sentinel)
05 No data available
146 SDC link failure

M_DATA
Byte 0:
00H - Reset command
01H - Accept
02H - Read
04H - Determine reader state
07H - Disable
0AH - Cleaning cycle
0BH - Card insertion
0CH - Not used
0DH - Card removal
Byte 1:
Bit 7 - 0 Always
Bit 6 - 0 Always
Bit 5 - 0 Always
Bit 4 - 0 Always
Bit 3 - 1 Read error (Parity/LRC/End
sentinel)
Bit 2 - 1 Track 3 (0 always for track 1, 2 Dip
MSR)
Bit 1 - 1 Track 2
Bit 0 - 1 Track 1 (0 always for track 2, 3 Dip
MSR)
Byte 2: 0 Always
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TRACK 1, 2 (2, 3) DIP MSR
Byte 3:
Bit 7 - 0 Always
Bit 6 - 0 Always
Bit 5 - 0 Always
Bit 4 - 0 Always
Bit 3 - 0 Always
Bit 2 - 0 Always
Bit 1 - 1 Front Switch (FRS) blocked
Bit 0 - 1 Rear Switch (RES) blocked

T_DATA
The T_DATA returned, for the Track 1, 2 (2, 3) Dip MSR,
is card data which includes start and end sentinels:
Track 1 data will be true ASCII in the range 20H
to 5FH with a start sentinel of 25H (%) and an
end sentinel of 3FH.
Track 2 data will be pseudo ASCII in the range
30H to 3FH with a start sentinel of 3BH (;) and
an end sentinel of 3FH.

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2 ATM Self-Service Diagnostic Status Code Notebook
 MCR/MCRW

MCR/MCRW

M_STATUS

M_STATUS Meaning
00 No error
01 Blank track
02 Track not supported
03 Read error
04 Write error
05 No card in reader at start of command
06 Card removed by customer during
capture
07 Shutter jammed open
08 Shutter switch failure detected
09 Error recovery successful
10 Shutter jammed closed
11 Card jam
12 Card captured after unsuccessful eject
13 Possible customer tampering
14 Too many consecutive read errors or
blank tracks on any track
15 Too many consecutive write errors
16 Too many consecutive card jams
17 Too many consecutive shutter jammed
closed
18 Card jam during capture
19 Too many consecutive invalid cards
20 Device still inoperative
21 No card entered during cleaning cycle
test
22 Speed out of specification fast
23 Speed within +3%
24 Speed within +/-1%
25 Speed within -3%
26 Speed out of specification slow
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MCR/MCRW

M_STATUS Meaning
27 Invalid card detected (diagnostic only)
37 CROPF feature not supported
38 LFCC bin full soon/full
39 LFCC bin shutter mechanism fail
40 LFCC bin removed/not configured
41 CROPF feature failure
146 SDC link failure

M_DATA
Byte 0:
00H - Reset command
01H - Accept
02H - Read
03H - Write
04H - Determine reader state
05H - Eject
06H - Capture
07H - Disable
08H - Speed test
09H - Shutter/Sensor test
0AH - Cleaning cycle test
0BH - Card fully inserted
0CH - Card fully removed
0DH - Card detection - being inserted or not fully
removed
20H - Battery/Relay test
21H - LFCC bin shutter test
28H - Write buffer
29H - Write card
Byte 1:
Bit 7 - 1 Write error (invalid data)
Bit 6 - 1 Write error (comms fail)
Bit 5 - 1 Read after write error
Bit 4 - 1 Read error (comms fail)
Bit 3 - 1 Read error (Parity or LRC)
Bit 2 - 1 Track 3
Bit 1 - 1 Track 2
Bit 0 - 1 Track 1

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 MCR/MCRW
Bits 3–6 will be set for any detected occurrence of the error
independent of successful retries.

Byte 2 - For all standard commands with the

exception of the battery/relay test:
Bit 7 - 1 Long card detected
Bit 6 - 1 Wrote HiCo
Bit 5 - 1 Card jam during capture
Bit 4 - 1 Card jam in reverse direction
(towards shutter)
Bit 3 - 1 Card jam in forward direction
(towards aperture bin)
Bit 2 - 1 Shutter switch malfunction
Bit 1 - 1 Shutter jammed closed
Bit 0 - 1 Shutter jammed open

Bits 0–7 will be set for any detected occurrence of the

condition, independent of successful error recovery.
Byte 2 - Battery/Relay test:
Bit 7 - 0 Always
Bit 6 - 0 Always
Bit 5 - 0 Always
Bit 4 - 0 Always
Bit 3 - 0 Always
Bit 2 - 1 Relay 1 failure
Bit 1 - 1 Relay 2 failure
Bit 0 - 1 Battery low
Byte 3:
Bit 7 - 1 Reader is HiCo Capable (1 = true, 0
= false)
Bit 6 - 1 LFCC bin full
Bit 5 - 1 Width switch blocked
Bit 4 - 1 Shutter switch open
Bit 3 - 1 PD1 or PD2 or PD3 busy
Bit 2 - 1 PD3 blocked
Bit 1 - 1 PD2 blocked
Bit 0 - 1 PD1 blocked

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MCR/MCRW

T_DATA
The T_DATA returned, for the MCR/MCRW, is card
data which includes start and end sentinels:
Track 1 data will be true ASCII in the range 20H
to 5FH with a start sentinel of 25H (%) and an
end sentinel of 3FH.
Track 2 and track 3 data will be pseudo ASCII in
the range 30H to 3FH with a start sentinel of
3BH (;) and an end sentinel of 3FH.

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 MCR/MCRW TAMPER INDICATOR

MCR/MCRW TAMPER INDICATOR

M_DATA
Byte 0:
01 - TI reporting enabled
02 - TI reporting disabled
Byte 1:
01 - LFCC bin inserted
02 - LFCC bin removed

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SMART CARD READER/WRITER

SMART CARD READER/WRITER

M_STATUS
M_STATUS values, and their meaning for the SCRW, are
shown in the following table. The M_STATUS codes for
the associated MCRW are given in the appropriate
sections in this document.

M_STATUS Meaning
50 Card not in SCRW stage position
51 Smart card stopper pin lowered, unable
to capture. This is only in response to
card capture
52 Invalid smart card command code error
53 Invalid smart card command data
error
54 SCIF not configured/not responding
55 SCIF response timeout exceeded
56 Not in MCRW mode
57 Invalid smart card response length

Additional M_STATUS codes may be returned by the

SCIF as shown in the following table.

M_STATUS Meaning
00 Good
64 Invalid command code
65 Invalid command format
67 Invalid key ID
68 Invalid key type
69 Invalid host key type
70 Invalid key - does not exist
71 Invalid password - not decimal
72 Invalid password - no match
73 Key integrity error
74 Key parity error
75 Invalid data format
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 SMART CARD READER/WRITER

M_STATUS Meaning
76 Stopper pin failure
77 Contact unit failure
78 Card movement failure
79 SC switch off failure
80 Smart card removed error
81 No smart card response
82 Smart card transmission error
83 Smart card switched off
84 Illegal card type/parameter
85 Power up time exceeded
86 ANSI X9.8 pin block error

M_DATA
In addition to the standard responses in bytes 2 and 3,
entries are returned in Bytes 0, 1 and 4 as follows:
Byte 0:
70H - SCIF Command
Byte 1:
SCIF Sub-command code
Byte 4:
Bit 7 - Not used
Bit 6 - Not used
Bit 5 - Not used
Bit 4 - Not used
Bit 3 - Not used
Bit 2 - Not used
Bit 1 - PD5/6 (1 - stopper pin/contacts down)
Bit 0 - PD7 (1 - blocked)

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SMART CARD READER/WRITER

T_DATA - Smart
The T_DATA returned for the Smart Card Reader, is
intended to contain information attained from the
Integrated Chip on the card.
Byte 0 - Smart Card Interface M_Status
00 (GOOD)
Else Hexidecimal Representation of
M_Status
Byte 1 - Smart Card Severity Code
S_CODE
0 - Good
2 - Warning
4 - Fatal
Byte 2 - Dependent on Smart card sub-command
for 10H (Stage)
00 = Card is smart
01 = Card is not smart
for 20H (Power on)
Answer To Reset (ATR) from card
22H and 27H
Response from card

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 CARD IDENTIFICATION MODULE (CIM86)

CARD IDENTIFICATION MODULE (CIM86)

M_STATUS

M_STATUS Meaning
00 No error
01 Blank track
02 Track not supported
03 Read error
04 Write error
05 No card in reader at start of command
06 Card removed by customer during
capture
07 Shutter jammed open
08 Shutter switch failure detected.
09 Error recovery successful
10 Shutter jammed closed
11 Card jam
12 Card captured after unsuccessful eject
13 Possible customer tampering
14 Too many consecutive read errors or
blank tracks on any track
15 Too many consecutive write errors
16 Too many consecutive card jams
17 Too many consecutive shutter jammed
closed
18 Card jam during capture
19 Too many invalid cards
20 Device still inoperative
21 No card entered during cleaning cycle
test
22 Speed out of specification fast
23 Speed within +3%
24 Speed within +/-1%
25 Speed within -3%
26 Speed out of specification slow
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CARD IDENTIFICATION MODULE (CIM86)

M_STATUS Meaning
27 Invalid card detected (diagnostic only)
33 CIM service test failed
35 Error in track 3 data
37 CROPF feature not supported
38 LFCC bin full soon/full
40 LFCC bin removed/not configured
41 CROPF feature failure
87 CIM self test failed
88 CIM security module defective
89 CIM security module communications
failure
90 CIM Interface pcb defective
91 CIM Interface pcb communications
failure

M_DATA
Byte 0:
00H - Reset
01H - Accept
02H - Read
03H - Write
04H - Determine reader state
05H - Eject
06H - Capture
07H - Disable
08H - Speed test
09H - Shutter/Sensor test
0AH - Cleaning cycle test
0BH - Card insertion
0CH - Card removal
0DH - Card detection
0EH - CIM verify
0FH - CIM turnaround test
10H - CIM service test
11H - CIM self test
20H - Battery/Relay test
21H - TICC bin shutter test
28H - Write buffer

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 CARD IDENTIFICATION MODULE (CIM86)
29H - Write card
 Byte 1:
 Bit 7 - 1 Write error (Invalid data)
 Bit 6 - 1 Write error (Comms fail)
 Bit 5 - 1 Read after write error
 Bit 4 - 1 Read error (Comms fail)
 Bit 3 - 1 Read error (Parity or LRC)
 Bit 2 - 1 Track 3
 Bit 1 - 1 Track 2
 Bit 0 - 1 Track 1
Bits 3–6 will be set for any detected occurrence of the
error, independent of successful retries.

 Byte 2 - For all commands with the exception of

the battery/ relay test:
 Bit 7 - 1 Long card detected
 Bit 6 - 0 Always
 Bit 5 - 1 Card jam during capture
 Bit 4 - 1 Card jam moving towards shutter
 Bit 3 - 1 Card jam moving towards capture
bin
 Bit 2 - 1 Shutter switch malfunction
 Bit 1 - 1 Shutter jammed closed
 Bit 0 - 1 Shutter jammed open
Bits 0–7 will be set for any detected occurrence of the
condition, independent of successful error recovery.
 Byte 2 - Battery/relay test:
 Bit 7 - 0 Always
 Bit 6 - 0 Always
 Bit 5 - 0 Always
 Bit 4 - 0 Always
 Bit 3 - 0 Always
 Bit 2 - 1 Relay 2 failure
 Bit 1 - 1 Relay 1 failure
 Bit 0 - 1 Battery low

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CARD IDENTIFICATION MODULE (CIM86)
Byte 3:
Bit 7 - 0 (Unused)
Bit 6 - 1 LFCC bin full
Bit 5 - 1 Width switch blocked
Bit 4 - 1 Shutter switch open
Bit 3 - 1 PD1 or PD2 or PD3 busy
Bit 2 - 1 PD3 blocked
Bit 1 - 1 PD2 blocked
Bit 0 - 1 PD1 blocked
Byte 4 (as returned to VERIFY_MM or a CIM
Self Test):
00H - No error
11H-19H - Self test error 1 - 9
40H - CIM module permanently “error”
41H - CIM module permanently “busy”
70H - Wrap connector attached
71H - Comms timeout or open line
Byte 5 (as returned to VERIFY_MM or a CIM
Self Test):
00H - No error
01H - comms error
09H - CIM module or interface pcb defective
0AH - Error in track 3 data
The following table lists the M_DATA values which can
occur in bytes 4 and 5 in the response to the level 1
SERVICE_TEST. The test cards used for this test are
numbered from T1 to T11.

Card
Parameter to be Test Result
No. Interpretation
Tested (Byte 5)
(Byte 4)
0 - 59H Not a test
card
1 Internal 50H-51H CIM Module
parameter OS of 52H-54H defect
measurement 55H-57H OK
58H CIM Module
defect
Test failed

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 CARD IDENTIFICATION MODULE (CIM86)

Card
Parameter to be Test Result
No. Interpretation
Tested (Byte 5)
(Byte 4)
2 Internal 50H-53H OK
parameter D of 54H-57H CIM Module
measurement 58H defect
(May be Test failed
influenced by
ambient light)
3 External electrical 50H-53H Good
spikes 54H-57H Too high
58H Test failed
4 External electrical 50H-53H Good
noise or hum 54H-57H Too high
58H Test failed
5 Average velocity 50H-53H Good
deviation of card 54H, 56H Too fast
transport 55H, 57H Too slow
58H Test failed
6 Short range 50H-55H Good
velocity deviation 56H Too fast
of card transport 57H Too slow
58H Test failed
7 Distance between 50H-53H Good
MM sensor and 54H-57H Too narrow
card surface 58H or too far
Test failed
8 Lateral distance 50H-51H Sensor too
between MM 52H-55H far left
sensor and edge of 56H-57H OK
the card 58H Sensor too
far right
Test failed
9 Lateral distance 50H-51H Sensor too
between MM 52H-55H far left
sensor and edge of 56H-57H OK
the card 58H Sensor too
far right
Test failed
10 50H Always

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ATM Self-Service Diagnostic Status Code Notebook 15
CARD IDENTIFICATION MODULE (CIM86)

Card
Parameter to be Test Result
No. Interpretation
Tested (Byte 5)
(Byte 4)
11 Reflection in card 50H-53H OK
transport 54H Acceptable
55H-57H Too high
58H Test failed

T_DATA - CIM86 Commands

CIM Verify
Byte 0-8 (Validation Data) for CIM Service Test
CIM Service Test
Byte 0-8 Track 3 card data

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16 ATM Self-Service Diagnostic Status Code Notebook
 SWIPE CARD READER

SWIPE CARD READER

M_STATUS

M_STATUS Meaning
00 No error
01 Blank track
02 Track not supported
03 Read error - Parity error
05 No data available
95 RS232 Comms error

M_DATA
Byte 0:
00H - Reset command
01H - Accept
02H - Read
03H - Write
04H - Determine reader state
05H - Eject
06H - Capture
07H - Disable
08H - Speed test
09H - Shutter/Sensor test
0AH - Cleaning cycle
0BH - Card swiped and fully removed
0CH - Not used
0DH - Card detected being swiped
13H - Turnaround test
28H - Write buffer
29H - Write card
Byte 1:
Bit 7 - 0 Always
Bit 6 - 0 Always
Bit 5 - 0 Always
Bit 4 - 0 Always
Bit 3 - 1 Read error (Parity/LRC/End
sentinel)
Bit 1 - 1 Track 2
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ATM Self-Service Diagnostic Status Code Notebook 17
SWIPE CARD READER
Bit 0 - 1 Track 1
 Byte 2: 00 Always
 Byte 3: 00 Always

T_DATA
The T_DATA returned for the Swipe Card Reader, is
card data which includes start and end sentinels. In the event
of any error the T-LEN field will be 1 (not diagnostics):
 Track 1 data will be true ASCII in the range 20H to 5FH
with a start sentinel of 25H (%) and an end
sentinel of 3FH.
 Track 2 data will be pseudo ASCII in the range 30H to
3FH with a start sentinel of 3BH (;) and an end
sentinel of 3FH.

In diagnostic mode, the card data up to any error (parity

or LRC) will be returned and M_CODE, M_STATUS, and
SEVERITY will reflect the error.

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18 ATM Self-Service Diagnostic Status Code Notebook
 MIMIC CARD READER

MIMIC CARD READER

M_STATUS

M_STATUS Meaning
00 No error
01 Blank track
02 Track not supported
03 Read error - Parity error
05 No data available
13 Card stuck in throat
20 Device still inoperable
27 Invalid card detected (Card not fully
inserted or removed)
50 Card not in correct SCRW stage
position
52 Invalid smart card command code error
54 SCIF not configured/not responding
55 SCIF response time-out exceeded
56 Reader in smart card mode
57 Invalid smart card response length
95 RS232 Comms error

M_DATA
Byte 0:
00H - Reset command
01H - Accept
02H - Read
03H - Write
04H - Determine reader state
05H - Eject
06H - Capture
07H - Disable
08H - Speed test
09H - Shutter/Sensor test
0AH - Cleaning cycle
0BH - Card fully inserted
0CH - Card fully removed
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ATM Self-Service Diagnostic Status Code Notebook 19
MIMIC CARD READER
0DH - Card detected being inserted
13H - Turnaround test
28H - Write buffer
29H - Write card
70H - Smart Card command
Byte 1 contents depend on the test being run, as
follows.
Byte 1 (for READ tests):
Bit 7 - 0 Always
Bit 6 - 0 Always
Bit 5 - 0 Always
Bit 4 - 0 Always
Bit 3 - 1 Read error (Parity/LRC/End
sentinel)
Bit 2 - 1 Track 3
Bit 1 - 1 Track 2
Bit 0 - 1 Track 1
Byte 1 (for ENTER tests):
Bits 7–1 - 0
Bit 1 - 0 for “Enter Card” test, 1 for “Latched
Enter” test
Byte 1 (for SMART CARD tests) indicates the
sub-command used, as follows:
10H - Stage
11H - Release
20H - Power On
21H - Power Off
22H - Direct
Byte 2: 00 Always
Byte 3: MIMIC card position switch status:
30H - Front and rear switches both clear
31H - Only the rear switch blocked (error
condition)
32H - Only the front switch blocked
33H - Front and rear switches both blocked
Byte 4: MIMIC track data available status.

Byte 4 ISO #1 ISO#2 ISO#3

30H No data No data No data
31H Data No data No data
exists

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20 ATM Self-Service Diagnostic Status Code Notebook
 MIMIC CARD READER

Byte 4 ISO #1 ISO#2 ISO#3

32H No data Data No data
exists
33H Data Data No data
exists exists
34H No data No data Data
exists
35H Data No data Data
exists exists
36H No data Data Data
exists exists
37H Data Data Data
exists exists exists

Bytes 3 and 4: On a bad response, bytes 3 and 4

contain the MIMIC error codes as follows:

Byte 3 Byte 4 Error Definition

40H 41H Undefined command
40H 42H Unable to execute command
40H 44H Command data error
41H 40H Sensor failure
41H 49H Other failure
42H 40H Card has not been read yet or other
errors
42H 41H No start sentinel
42H 42H VRC error
42H 43H No end sentinel; too much data
42H 44H LRC error
42H 45H No mag. stripe
42H 47H No data
46H 40H IC card error
46H 41H No ATR
46H 42H The card does not accept this
protocol
46H 43H IC card communication error (No
answer)
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ATM Self-Service Diagnostic Status Code Notebook 21
MIMIC CARD READER

Byte 3 Byte 4 Error Definition

46H 44H IC card communication error
(Others)
46H 45H IC card is not activated
46H 46H ICRW can not operate this card
46H 47H IC card needs VPP

T_DATA
The T_DATA returned for the Track 1, 2, 3 MIMIC Card
Reader, is card data which includes start and end sentinels:
Track 1 data will be true ASCII in the range 20H to 5FH
with a start sentinel of 25H (%) and an end
sentinel of 3FH.
Track 2 and track 3 data will be pseudo ASCII in the
range 30H to 3FH with a start sentinel of 3BH (;)
and an end sentinel of 3FH.

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22 ATM Self-Service Diagnostic Status Code Notebook
 DASH CARD READER/ USB SMART DIP CARD READER

DASH CARD READER/ USB SMART DIP

CARD READER

M_STATUS

M_STATUS Meaning
00 Operations successful
01 Blank track
02 Not supported
03 Read error qualified by M_DATA Byte
1
05 No data available - no card inserted
since last enabled to read
06 Latch mechanism failure
13 Card stuck in throat
20 Device still inoperative
27 Invalid card detected
42 Not Authorised - Device hardware has
changed
81 No Smart card response, card powered
off
82 Smart card communications failure,
card powered off
83 Smart card drawing excess current,
card powered off
84 Smart card returned unexpected data
or illegal procedure byte, card powered
off
85 Smart card failed to respond within
timeout, card powered off
95 RS232 communications error/Comms
Error (USB Smart Dip Card Reader)
96 Front Tamper Switch Triggered (USB
Smart Dip Card Reader)
97 Rear Tamper Switch Triggered (USB
Smart Dip Card Reader)

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ATM Self-Service Diagnostic Status Code Notebook 23
DASH CARD READER/ USB SMART DIP CARD READER

M_STATUS Meaning
98 Reserved (USB Smart Dip Card
Reader)
99 USB Recovered (USB Smart Dip Card
Reader)

M_DATA
Byte 0:
00H - Reset command
01H - Accept
02H - Read
03H - Write
04H - Determine reader state
05H - Eject
06H - Capture
07H - Disable
08H - Speed test (not applicable to USB
Smart Dip Card Reader)
09H - Shutter/Sensor test
0AH - Cleaning cycle (not applicable to USB
Smart Dip Card Reader)
0BH - Card fully inserted
0CH - Card fully removed
0DH - Card detected being inserted or card
not fully removed
13H - Turnaround test (not applicable to
USB Smart Dip Card Reader)
14H - LED control
15H - Control latch
16H - Exit read
28H - Write buffer
29H - Write card
70H - Smart Card command
Byte 1 contents depend on the test being run, as follows:
 Byte 1 (for READ tests):
 Bit 7 - 0 Always
 Bit 6 - 0 Always
 Bit 5 - 0 Always
 Bit 4 - 0 Always
 Bit 3 - 1 Read error (Parity/LRC/End
sentinel)
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24 ATM Self-Service Diagnostic Status Code Notebook
 DASH CARD READER/ USB SMART DIP CARD READER
Bit 2 - 1 Track 3
Bit 1 - 1 Track 2
Bit 0 - 1 Track 1
Byte 1 (for ACCEPT tests):
Bits 7–1 - 0
Bit 0 - 0 for “Latch Option not selected” test
1 for “Latch Option selected” test
Byte 1 (for DETERMINE STATE tests - not
applicable to USB Smart Dip Card Reader):
Bit 7 - 0 Always
Bit 6 - 0 Always
Bit 5 - 0 Always
Bit 4 - 0 Always
Bit 3 - Selected Baud rate (see below)
Bit 2 - Selected Baud rate (see below)
Bit 1 - Selected Baud rate (see below)
Bit 0 - Selected Baud rate (see below)

Bit 0–3 Baud Rate

0 1200
1 2400
2 4800
3 9600
4 19200
5 38400

 Byte 1 (for SMART CARD tests) indicates the

sub-command used, as follows:
 10H - Stage
 11H - Release
 20H - Power On
 21H - Power Off
 22H - Direct
 Byte 2: 00 Always
 Byte 3: DASH card position switch status/ USB
Smart Dip Reader switch status:
 30H - Front and rear switches both clear
 31H - Rear switch only blocked (error
condition)
 32H - Front switch only blocked
 33H - Front and rear switches both blocked
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ATM Self-Service Diagnostic Status Code Notebook 25
DASH CARD READER/ USB SMART DIP CARD READER
Byte 4: DASH/USB Smart Dip track data
available status.

Byte 4 ISO #1 ISO#2 ISO#3

30H No data No data No data
31H Data exists No data No data
32H No data Data exists No data
33H Data exists Data exists No data
34H No data No data Data exists
35H Data exists No data Data exists
36H No data Data exists Data exists
37H Data exists Data exists Data exists

Bytes 3 and 4: On a bad response, bytes 3 and 4

contain the following DASH error codes/ USB
Smart Dip Card Reader error codes:

Byte 3 Byte 4 Error Definition

40H 41H Undefined command/ Card Reader
not Found (for USB Smart Dip)
40H 42H Unable to execute command/ Cable
disconnected (for USB Smart Dip)
40H 44H Command data error/ Power Down
(for USB Smart Dip)
41H 40H Sensor failure/ Communication no
response(for USB Smart Dip)
41H 49H Other failure/ Device Busy (for
USB Smart Dip)
42H 40H Card has not been read yet or other
errors/ Lock Fail (for USB Smart
Dip)
42H 41H No start sentinel
42H 42H VRC error
42H 43H No end sentinel; too much data
42H 44H LRC error
42H 45H No magnetic stripe

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26 ATM Self-Service Diagnostic Status Code Notebook
 DASH CARD READER/ USB SMART DIP CARD READER

Byte 3 Byte 4 Error Definition

42H 47H No data
46H 40H IC card error
46H 41H No ATR
46H 42H The card does not accept this
protocol
46H 43H IC card communication error (No
answer)
46H 44H IC card communication error
(Others)
46H 45H IC card is not activated
46H 46H ICRW cannot operate this card/ No
Chip Media (for USB Smart Dip)
46H 47H IC card needs VPP/ IC card contact
fail (for USB Smart Dip)

T_DATA
The T_DATA returned in response to a READ
command, for the Track 1, 2, 3 DASH Card Reader and
USB Smart Dip Card Reader is card data which includes
start and end sentinels:
Track 1 data will be true ASCII in the range 20H to 5FH
with a start sentinel of 25H (%) and an end
sentinel of 3FH.
Track 2 and track 3 data will be pseudo ASCII in the
range 30H to 3FH with a start sentinel of 3BH (;)
and an end sentinel of 3FH.

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ATM Self-Service Diagnostic Status Code Notebook 27
RS232 CONTACTLESS CARD READER

RS232 CONTACTLESS CARD READER

M_STATUS

M_STATUS Meaning
0 The device is fully
operational.
5 The card is not present
to perform the card
command.
81 There has been a
communications failure
between device and
card.
82 A command has been
sent to the card out of
sequence.
84 The device is reporting
a command is being
requested illegally.
96 Communication failure.

M_DATA
Byte 0: Transaction Command Code
Byte 1: Most Recent Device Command Code
Byte 2: Most Recent Device Command Parameter
Code (00 if not applicable)
Byte 3: Most Recent VivoTech Device Status Code
Byte 4: Most Recent VivoTech Error Code
Byte 5: Most Recent APDU Status Word SW1
Code returned by the Card
Byte 6: Most Recent APDU Status Word SW2
Code returned by the Card
Byte 7: Most Recent RF State Code indicating
exactly where the error occurred in reader\card
transaction flow.
Bytes 8-11: NCR Communications Library Status
& Errors

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28 ATM Self-Service Diagnostic Status Code Notebook
 RS232 CONTACTLESS CARD READER
Byte[3] VivoTech Device Status Code

Status Code Status

00H OK
01H Incorrect Header Tag
02H Unknown Command
03H Unknown Sub-Command
04H CRC Error in Packet
05H Incorrect Parameter
06H Parameter Not Supported
07H Mal-formatted Data
08H Timeout
0AH Failed / Nak
0BH Command not Allowed
0CH Sub-Command not Allowed
0DH Buffer Overflow (Data Length too
large for Reader Buffer)
23H Request Online Authorization

Byte[4] VivoTech Error Code

The error codes returned are specific to EMV
transactions.

Reason for Error and

Error Code Description
Suggested Error Handling
00H No Error None.
01H Out of Terminal application is
Sequence sending serial commands
Command in the wrong sequence.
Terminal should send
commands in the correct
sequence in terminal
application code.

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ATM Self-Service Diagnostic Status Code Notebook 29
RS232 CONTACTLESS CARD READER

Reason for Error and

Error Code Description
Suggested Error Handling
02H Go to If the reader supports
Contact contact interface and
Interface transaction failed in the
contactless interface then
can use contact interface
to perform the
transaction.
03H Transaction If the transaction amount
Amount is is zero and the terminal is
Zero offline only terminal then
reader need terminate the
transaction.
20H Card See detailed description
returned that follows this table.
Error Status
21H Collision If more than one card in
Error the field will generate this
kind of error.
22H Amount If the Transaction
Over Amount is greater than
Maximum Maximum Offline
Limit Spending Amount
23H Request If the Transaction
Online Amount is greater than
Authorizatio the Balance on the card
n but is less than the
Maximum Offline
Spending Amount then
reader send this error
code back to the terminal
along with other
information needed by the
acquirer to format an
online authorization
request

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30 ATM Self-Service Diagnostic Status Code Notebook
 RS232 CONTACTLESS CARD READER

Reason for Error and

Error Code Description
Suggested Error Handling
25H Card Not If the card is not
Supported supported by the reader
according to the value of
parameter Application
Capability (FFF3) this
error code will send to the
terminal.
30H Card did not See detailed description
respond that follows this table.
40H Unknown This Error Code is
Data reserved for future use.
Element
41H Required This Error Code is
Data reserved for future use.
Element(s)
Missing

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ATM Self-Service Diagnostic Status Code Notebook 31
RS232 CONTACTLESS CARD READER

Reason for Error and

Error Code Description
Suggested Error Handling
42H Card The card declined the
Generated transaction by sending an
AAC AAC instead of a TC. The
reason why the card
declines the transaction is
not known to the Reader.
For MXI (Cash)
transactions:
At this point the
amount may not have
been deducted from
the Card Balance.
However, in this case
too the terminal
must ask the
customer to represent
the card and retry the
complete transaction
again (from the
Activate command).
This will allow the
Reader to carry out
exception processing.
This is specially
important for
ticketing
applications. If all
goes well a Clearing
Record will be sent
back. If the Reader is
not allowed to do
exception handling,
then the balance on
the card may not
reflect the balance
expected by the
customer.

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32 ATM Self-Service Diagnostic Status Code Notebook
 RS232 CONTACTLESS CARD READER

Reason for Error and

Error Code Description
Suggested Error Handling
43H Card The card declined the
Generated transaction by sending an
ARQC ARQC instead of a TC.
The reason why the card
declines the transaction is
not known to the Reader.
For MXI (Cash)
transactions:
At this point the
amount may not have
been deducted from
the Card Balance.
However, in this case
too the terminal
must ask the
customer to represent
the card and retry the
complete transaction
again (from the
Activate command).
This will allow the
Reader to carry out
exception processing.
This is especially
important for
ticketing
applications. If all
goes well a Clearing
Record will be sent
back. If the Reader is
not allowed to do
exception handling,
then the balance on
the card may not
reflect the balance
expected by the
customer.

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ATM Self-Service Diagnostic Status Code Notebook 33
RS232 CONTACTLESS CARD READER

Reason for Error and

Error Code Description
Suggested Error Handling
50H SDA / DDA / Data Authentication
CDDA Failed failed due to missing CA
(CA Public Public Key.
Key) Retrying the transaction
will not help since the
transaction will fail at
this point each time,
unless the missing CA
Public Key problem is
corrected via Key
Management commands.
The terminal would have
to know the correct key
that is to be used before it
can set it in the Reader.
For MXI (Cash)
transactions:
At this point the
amount has been
deducted from the
Card Balance.

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34 ATM Self-Service Diagnostic Status Code Notebook
 RS232 CONTACTLESS CARD READER

Reason for Error and

Error Code Description
Suggested Error Handling
51H SDA / DDA / Data Authentication
CDDA Failed failed due to a problem in
(Issuer recovering the Issuer
Public Key) Public Key from the card
data. This could be due to
incorrect data from the
card or due to incorrect
CA Public Key data set in
the Reader.
Retrying the transaction
will not help since the
transaction will fail at
this point each time,
unless the problematic
data is corrected.
For MXI (Cash)
transactions: At this
point the amount has
been deducted from
the Card Balance.
52H SDA Failed Data Authentication
(SSAD) failed during SSAD.
Retrying the transaction
will not help since the
transaction will fail at
this point each time.
For MXI (Cash)
transactions:
At this point the
amount has been
deducted from the
Card Balance.

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ATM Self-Service Diagnostic Status Code Notebook 35
RS232 CONTACTLESS CARD READER

Reason for Error and

Error Code Description
Suggested Error Handling
53H DDA / CDDA Data Authentication
Failed (ICC failed during attempted
Public Key) recovery of ICC Public
Key. Retrying the
transaction will not help
since the transaction will
fail at this point each
time.
For MXI (Cash)
transactions:
At this point the
amount has been
deducted from the
Card Balance.
54H DDA / CDDA Data Authentication
Failed failed during Dynamic
(Dynamic Signature Verification.
Signature Retrying the transaction
Verification) will not help since the
transaction will fail at
this point each time.
For MXI (Cash)
transactions:
At this point the
amount has been
deducted from the
Card Balance.

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36 ATM Self-Service Diagnostic Status Code Notebook
 RS232 CONTACTLESS CARD READER

Reason for Error and

Error Code Description
Suggested Error Handling
55H Processing The Processing
Restrictions Restrictions step as
Failed defined in EMV
Specifications failed. This
could be due to incorrectly
set EMV parameters.
Retrying the transaction
with the same EMV
parameters will not help
since the transaction will
fail at this point each
time.
For MXI (Cash)
transactions:
At this point the
amount has been
deducted from the
Card Balance.
56H Terminal The Terminal Risk
Risk Management step as
Management defined in EMV
(TRM) Failed Specifications failed. This
could be due to incorrectly
set EMV parameters.
Retrying the transaction
with the same EMV
parameters will not help
since the transaction will
fail at this point each
time.
For MXI (Cash)
transactions:
At this point the
amount has been
deducted from the
Card Balance.

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ATM Self-Service Diagnostic Status Code Notebook 37
RS232 CONTACTLESS CARD READER

Reason for Error and

Error Code Description
Suggested Error Handling
57H Cardholder The Cardholder
Verification Verification step as
Failed defined in EMV
Specifications failed. This
could be due to incorrectly
set EMV parameters.
Retrying the transaction
with the same EMV
parameters will not help
since the transaction will
fail at this point each
time.
For MXI (Cash)
transactions:
At this point the
amount has been
deducted from the
Card Balance.
58H Terminal The Terminal Action
Action Analysis step as defined
Analysis in EMV Specifications
(TAA) Failed failed. This could be due
to incorrectly set EMV
parameters. Retrying the
transaction with the same
EMV parameters will not
help since the transaction
will fail at this point each
time.
For MXI (Cash)
transactions:
At this point the
amount has been
deducted from the
Card Balance.

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38 ATM Self-Service Diagnostic Status Code Notebook
 RS232 CONTACTLESS CARD READER

Reason for Error and

Error Code Description
Suggested Error Handling
61H SD Memory This error will be reported
Error only when trying to
retrieve Transaction Logs.
This error will never be
reported during a
transaction.

Value 20H
Card returned SW1SW2 not equal to 9000 hex.
Value of the SW1SW2 bytes returned by Card
will be returned in the Data portion of the
response packet. Details of what the SW1SW2
codes mean for each RF State are Card dependent
and are outwith the scope of this document.
How the terminal handles this error would
depend on when in the transaction flow the error
occurred. The specific transaction state during
which the error occurred is indicated by the RF
State Code (see section on RF State Codes) that
will be reported in the data section of the
response packet. Suggested error handling for
individual RF State Codes is given below:
● If RF State Code = PPSE:
● If RF State Code = SELECT:
● If RF State Code = GPO:
● If RF State Code = READ RECORD:
● If RF State Code = GET DATA (Ticket):
● If RF State Code = GET DATA (Ticketing Profile):
● If RF State Code = GET DATA (Balance):
● If RF State Code = PUT DATA (Ticket):
The terminal could retry the transaction or
abandon it.
For MXI (Cash) transactions:
The Card amount is not deducted at this
point.
● If RF State Code = GEN AC:
For Credit transactions:
The terminal could retry the transaction or
abandon it.
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ATM Self-Service Diagnostic Status Code Notebook 39
RS232 CONTACTLESS CARD READER
For MXI (Cash) transactions:
At this point the amount may or may not
have been deducted from the Card Balance.
In this case the terminal must ask the
customer to represent the card and retry the
complete transaction again (from the
Activate command). This will allow the
Reader to carry out exception processing. If
amount was already deducted, it will not be
deducted again. If the amount had not been
deducted, it will be deducted. If all goes well
a Clearing Record will be sent back. If the
Reader is not allowed to do exception
handling, then the balance on the card may
not reflect the balance expected by the
customer.
Value 30H:
Card was removed from the field or there was a
Comm Error as a result of which the card
response did not reach the Reader. How the
terminal handles this error would depend on
when in the transaction the error occurred. The
specific transaction state during which the error
occurred is given by the RF State Code.
Suggested error handling for each RF State Code
is given below:
● RF State Code = PPSE:
The terminal could retry the transaction or
abandon it.
For MXI (Cash) transactions:
The Card amount is not deducted at this
point.
● If RF State Code = SELECT:
The terminal could retry the transaction or abandon it.
For MXI (Cash) transactions:
The Card amount is not deducted at this
point.
● If RF State Code = GPO:
The terminal could retry the transaction or abandon it.
For MXI (Cash) transactions:
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40 ATM Self-Service Diagnostic Status Code Notebook
 RS232 CONTACTLESS CARD READER
The Card amount is not deducted at this
point.
● If RF State Code = READ RECORD:
The terminal could retry the transaction or abandon it.
For MXI (Cash) transactions:
The Card amount is not deducted at this
point.
● If RF State Code = GEN AC:
For Credit transactions:
The terminal could retry the transaction or
abandon it.
For MXI (Cash) transactions:
At this point the amount may or may not
have been deducted from the Card Balance.
The terminal must ask the customer to
represent the card and retry the transaction
again (from the Activate command). This will
allow the Reader to carry out exception
processing. If the amount has already been
deducted, it will not be deducted again. If the
amount has not been deducted, it will be
deducted. On success a Clearing Record will
be sent back. If the Reader is not allowed to
do exception handling, then the balance on
the card may not reflect the balance expected
by the customer.
● If RF State Code = GET DATA (Ticket):
For MXI (Cash) transactions:
The terminal could retry the transaction or
abandon it. The Card amount is not deducted
at this point.
● If RF State Code = GET DATA (Ticketing Profile):
For MXI (Cash) transactions:
The terminal could retry the transaction or
abandon it. The Card amount is not deducted
at this point.
● If RF State Code = GET DATA (Balance):
For MXI (Cash) transactions:
The terminal could retry the transaction or
abandon it. The Card amount is not deducted
at this point.
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ATM Self-Service Diagnostic Status Code Notebook 41
RS232 CONTACTLESS CARD READER
● If RF State Code = PUT DATA (Ticket):
For MXI (Cash-Ticketing) Payment at Exit-Exit
transactions only:
In this case the terminal must ask the
customer to represent the card and retry the
complete transaction again (from the
Activate command). This will allow the
Reader to carry out exception processing.

Note: If an error occurs during a transaction and the

terminal determines that exception processing needs to
be done by the Reader, then the terminal must keep on
retrying the transaction until the transaction has been
completed successfully or the terminal decides to abort
it. The retries must be continued even if successive
transactions fail with conditions that do not require
exception processing. This must be done to allow the
Reader to complete exception processing (even if there
are failures during exception processing).
Under certain conditions the terminal may want to abort
the retries even if the Reader has not been able to
complete exception processing, for example the
customer walks away or there is a problem with the
card.

ViVOTech Device RF Status Codes

For some Error Codes, the RF State Code will indicate
the exact Reader-Card command that failed. This will
help determine the exact place where the failure
occurred.
For MXI (Cash) transaction, the RF State Codes together
with the Error Codes will allow the terminal to
determine when exception processing needs to be done
by Reader.

RF State Code RF State Description

00H None RF State Code not
available

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42 ATM Self-Service Diagnostic Status Code Notebook
 RS232 CONTACTLESS CARD READER

RF State Code RF State Description

01H PPSE Error occurred
during PPSE
command
02H SELECT Error occurred
during SELECT
command
03H GPO Error occurred
during GET
PROCESSING
OPTIONS command
04H READ Error occurred
RECORD during READ
RECORD command
05H GEN AC Error occurred
during GEN AC
command
06H CCC Error occurred
during CCC
command
07H IA Error occurred
during IA command
08H SDA Error occurred
during SDA
processing
09H DDA Error occurred
during DDA
processing
0AH CDA Error occurred
during CDA
processing
0BH TAA Error occurred
during TAA
processing
0CH UPDATE Error occurred
RECORD during UPDATE
RECORD command

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ATM Self-Service Diagnostic Status Code Notebook 43
RS232 CONTACTLESS CARD READER

RF State Code RF State Description

10H GET Error occurred
DATA during GET DATA
(Ticket) command to retrieve
the Ticket
11H GET Error occurred
DATA during GET DATA
(Ticketing command to retrieve
Prof) the Ticketing Profile
12H GET Error occurred
DATA during GET DATA
(Balance) command to retrieve
the Balance
13H GET Error occurred
DATA during GET DATA
(All) command to retrieve
all data
20H PUT Error occurred
DATA during PUT DATA
(Ticket) command to retrieve
the Ticket

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44 ATM Self-Service Diagnostic Status Code Notebook
 USB CONTACTLESS CARD READER

USB CONTACTLESS CARD READER

M_STATUS

M_STATUS Meaning
0 The device is fully
operational.
5 The card is not present
to perform the card
command.
42 The device is not
authorised.
81 There has been a
communications failure
between device and
card.
82 A command has been
sent to the card out of
sequence.
84 The device is reporting
a command is being
requested illegally.
96 Communication failure.

M_DATA
Byte 0: Transaction Command Code
Byte 1: Most Recent Device Command Code
Byte 2: Most Recent Device Command Parameter
Code (00 if not applicable)
Byte 3: Most Recent VivoTech Device Status Code
Byte 4: Most Recent VivoTech Error Code
Byte 5: Most Recent APDU Status Word SW1
Code returned by the Card
Byte 6: Most Recent APDU Status Word SW2
Code returned by the Card
Byte 7: Most Recent RF State Code indicating
exactly where the error occurred in reader\card
transaction flow.
Bytes 8-11: NCR Communications Library Status
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USB CONTACTLESS CARD READER
& Errors

Byte[3] VivoTech Device Status Code

Status Code Status

00H OK
01H Incorrect Header Tag
02H Unknown Command
03H Unknown Sub-Command
04H CRC Error in Packet
05H Incorrect Parameter
06H Parameter Not Supported
07H Mal-formatted Data
08H Timeout
0AH Failed / Nak
0BH Command not Allowed
0CH Sub-Command not Allowed
0DH Buffer Overflow (Data Length too
large for Reader Buffer)
23H Request Online Authorization

Byte[4] VivoTech Error Code

The error codes returned are specific to EMV
transactions.

Reason for Error and

Error Code Description
Suggested Error Handling
00H No Error None.
01H Out of Terminal application is
Sequence sending serial commands
Command in the wrong sequence.
Terminal should send
commands in the correct
sequence in terminal
application code.

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46 ATM Self-Service Diagnostic Status Code Notebook
 USB CONTACTLESS CARD READER

Reason for Error and

Error Code Description
Suggested Error Handling
02H Go to If the reader supports
Contact contact interface and
Interface transaction failed in the
contactless interface then
can use contact interface
to perform the
transaction.
03H Transaction If the transaction amount
Amount is is zero and the terminal is
Zero offline only terminal then
reader need terminate the
transaction.
20H Card See detailed description
returned that follows this table.
Error Status
21H Collision If more than one card in
Error the field will generate this
kind of error.
22H Amount If the Transaction
Over Amount is greater than
Maximum Maximum Offline
Limit Spending Amount
23H Request If the Transaction
Online Amount is greater than
Authorizatio the Balance on the card
n but is less than the
Maximum Offline
Spending Amount then
reader send this error
code back to the terminal
along with other
information needed by the
acquirer to format an
online authorization
request

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ATM Self-Service Diagnostic Status Code Notebook 47
USB CONTACTLESS CARD READER

Reason for Error and

Error Code Description
Suggested Error Handling
25H Card Not If the card is not
Supported supported by the reader
according to the value of
parameter Application
Capability (FFF3) this
error code will send to the
terminal.
30H Card did not See detailed description
respond that follows this table.
40H Unknown This Error Code is
Data reserved for future use.
Element
41H Required This Error Code is
Data reserved for future use.
Element(s)
Missing

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48 ATM Self-Service Diagnostic Status Code Notebook
 USB CONTACTLESS CARD READER

Reason for Error and

Error Code Description
Suggested Error Handling
42H Card The card declined the
Generated transaction by sending an
AAC AAC instead of a TC. The
reason why the card
declines the transaction is
not known to the Reader.
For MXI (Cash)
transactions:
At this point the
amount may not have
been deducted from
the Card Balance.
However, in this case
too the terminal
must ask the
customer to represent
the card and retry the
complete transaction
again (from the
Activate command).
This will allow the
Reader to carry out
exception processing.
This is specially
important for
ticketing
applications. If all
goes well a Clearing
Record will be sent
back. If the Reader is
not allowed to do
exception handling,
then the balance on
the card may not
reflect the balance
expected by the
customer.

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ATM Self-Service Diagnostic Status Code Notebook 49
USB CONTACTLESS CARD READER

Reason for Error and

Error Code Description
Suggested Error Handling
43H Card The card declined the
Generated transaction by sending an
ARQC ARQC instead of a TC.
The reason why the card
declines the transaction is
not known to the Reader.
For MXI (Cash)
transactions:
At this point the
amount may not have
been deducted from
the Card Balance.
However, in this case
too the terminal
must ask the
customer to represent
the card and retry the
complete transaction
again (from the
Activate command).
This will allow the
Reader to carry out
exception processing.
This is especially
important for
ticketing
applications. If all
goes well a Clearing
Record will be sent
back. If the Reader is
not allowed to do
exception handling,
then the balance on
the card may not
reflect the balance
expected by the
customer.

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50 ATM Self-Service Diagnostic Status Code Notebook
 USB CONTACTLESS CARD READER

Reason for Error and

Error Code Description
Suggested Error Handling
50H SDA / DDA / Data Authentication
CDDA Failed failed due to missing CA
(CA Public Public Key.
Key) Retrying the transaction
will not help since the
transaction will fail at
this point each time,
unless the missing CA
Public Key problem is
corrected via Key
Management commands.
The terminal would have
to know the correct key
that is to be used before it
can set it in the Reader.
For MXI (Cash)
transactions:
At this point the
amount has been
deducted from the
Card Balance.

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USB CONTACTLESS CARD READER

Reason for Error and

Error Code Description
Suggested Error Handling
51H SDA / DDA / Data Authentication
CDDA Failed failed due to a problem in
(Issuer recovering the Issuer
Public Key) Public Key from the card
data. This could be due to
incorrect data from the
card or due to incorrect
CA Public Key data set in
the Reader.
Retrying the transaction
will not help since the
transaction will fail at
this point each time,
unless the problematic
data is corrected.
For MXI (Cash)
transactions: At this
point the amount has
been deducted from
the Card Balance.
52H SDA Failed Data Authentication
(SSAD) failed during SSAD.
Retrying the transaction
will not help since the
transaction will fail at
this point each time.
For MXI (Cash)
transactions:
At this point the
amount has been
deducted from the
Card Balance.

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52 ATM Self-Service Diagnostic Status Code Notebook
 USB CONTACTLESS CARD READER

Reason for Error and

Error Code Description
Suggested Error Handling
53H DDA / CDDA Data Authentication
Failed (ICC failed during attempted
Public Key) recovery of ICC Public
Key. Retrying the
transaction will not help
since the transaction will
fail at this point each
time.
For MXI (Cash)
transactions:
At this point the
amount has been
deducted from the
Card Balance.
54H DDA / CDDA Data Authentication
Failed failed during Dynamic
(Dynamic Signature Verification.
Signature Retrying the transaction
Verification) will not help since the
transaction will fail at
this point each time.
For MXI (Cash)
transactions:
At this point the
amount has been
deducted from the
Card Balance.

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ATM Self-Service Diagnostic Status Code Notebook 53
USB CONTACTLESS CARD READER

Reason for Error and

Error Code Description
Suggested Error Handling
55H Processing The Processing
Restrictions Restrictions step as
Failed defined in EMV
Specifications failed. This
could be due to incorrectly
set EMV parameters.
Retrying the transaction
with the same EMV
parameters will not help
since the transaction will
fail at this point each
time.
For MXI (Cash)
transactions:
At this point the
amount has been
deducted from the
Card Balance.
56H Terminal The Terminal Risk
Risk Management step as
Management defined in EMV
(TRM) Failed Specifications failed. This
could be due to incorrectly
set EMV parameters.
Retrying the transaction
with the same EMV
parameters will not help
since the transaction will
fail at this point each
time.
For MXI (Cash)
transactions:
At this point the
amount has been
deducted from the
Card Balance.

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54 ATM Self-Service Diagnostic Status Code Notebook
 USB CONTACTLESS CARD READER

Reason for Error and

Error Code Description
Suggested Error Handling
57H Cardholder The Cardholder
Verification Verification step as
Failed defined in EMV
Specifications failed. This
could be due to incorrectly
set EMV parameters.
Retrying the transaction
with the same EMV
parameters will not help
since the transaction will
fail at this point each
time.
For MXI (Cash)
transactions:
At this point the
amount has been
deducted from the
Card Balance.
58H Terminal The Terminal Action
Action Analysis step as defined
Analysis in EMV Specifications
(TAA) Failed failed. This could be due
to incorrectly set EMV
parameters. Retrying the
transaction with the same
EMV parameters will not
help since the transaction
will fail at this point each
time.
For MXI (Cash)
transactions:
At this point the
amount has been
deducted from the
Card Balance.

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ATM Self-Service Diagnostic Status Code Notebook 55
USB CONTACTLESS CARD READER

Reason for Error and

Error Code Description
Suggested Error Handling
61H SD Memory This error will be reported
Error only when trying to
retrieve Transaction Logs.
This error will never be
reported during a
transaction.

Value 20H
Card returned SW1SW2 not equal to 9000 hex.
Value of the SW1SW2 bytes returned by Card
will be returned in the Data portion of the
response packet. Details of what the SW1SW2
codes mean for each RF State are Card dependent
and are outwith the scope of this document.
How the terminal handles this error would
depend on when in the transaction flow the error
occurred. The specific transaction state during
which the error occurred is indicated by the RF
State Code (see section on RF State Codes) that
will be reported in the data section of the
response packet. Suggested error handling for
individual RF State Codes is given below:
● If RF State Code = PPSE:
● If RF State Code = SELECT:
● If RF State Code = GPO:
● If RF State Code = READ RECORD:
● If RF State Code = GET DATA (Ticket):
● If RF State Code = GET DATA (Ticketing Profile):
● If RF State Code = GET DATA (Balance):
● If RF State Code = PUT DATA (Ticket):
The terminal could retry the transaction or
abandon it.
For MXI (Cash) transactions:
The Card amount is not deducted at this
point.
● If RF State Code = GEN AC:
For Credit transactions:
The terminal could retry the transaction or
abandon it.
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56 ATM Self-Service Diagnostic Status Code Notebook
 USB CONTACTLESS CARD READER
For MXI (Cash) transactions:
At this point the amount may or may not
have been deducted from the Card Balance.
In this case the terminal must ask the
customer to represent the card and retry the
complete transaction again (from the
Activate command). This will allow the
Reader to carry out exception processing. If
amount was already deducted, it will not be
deducted again. If the amount had not been
deducted, it will be deducted. If all goes well
a Clearing Record will be sent back. If the
Reader is not allowed to do exception
handling, then the balance on the card may
not reflect the balance expected by the
customer.
Value 30H:
Card was removed from the field or there was a
Comm Error as a result of which the card
response did not reach the Reader. How the
terminal handles this error would depend on
when in the transaction the error occurred. The
specific transaction state during which the error
occurred is given by the RF State Code.
Suggested error handling for each RF State Code
is given below:
● RF State Code = PPSE:
The terminal could retry the transaction or
abandon it.
For MXI (Cash) transactions:
The Card amount is not deducted at this
point.
● If RF State Code = SELECT:
The terminal could retry the transaction or abandon it.
For MXI (Cash) transactions:
The Card amount is not deducted at this
point.
● If RF State Code = GPO:
The terminal could retry the transaction or abandon it.
For MXI (Cash) transactions:
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ATM Self-Service Diagnostic Status Code Notebook 57
USB CONTACTLESS CARD READER
The Card amount is not deducted at this
point.
● If RF State Code = READ RECORD:
The terminal could retry the transaction or abandon it.
For MXI (Cash) transactions:
The Card amount is not deducted at this
point.
● If RF State Code = GEN AC:
For Credit transactions:
The terminal could retry the transaction or
abandon it.
For MXI (Cash) transactions:
At this point the amount may or may not
have been deducted from the Card Balance.
The terminal must ask the customer to
represent the card and retry the transaction
again (from the Activate command). This will
allow the Reader to carry out exception
processing. If the amount has already been
deducted, it will not be deducted again. If the
amount has not been deducted, it will be
deducted. On success a Clearing Record will
be sent back. If the Reader is not allowed to
do exception handling, then the balance on
the card may not reflect the balance expected
by the customer.
● If RF State Code = GET DATA (Ticket):
For MXI (Cash) transactions:
The terminal could retry the transaction or
abandon it. The Card amount is not deducted
at this point.
● If RF State Code = GET DATA (Ticketing Profile):
For MXI (Cash) transactions:
The terminal could retry the transaction or
abandon it. The Card amount is not deducted
at this point.
● If RF State Code = GET DATA (Balance):
For MXI (Cash) transactions:
The terminal could retry the transaction or
abandon it. The Card amount is not deducted
at this point.
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58 ATM Self-Service Diagnostic Status Code Notebook
 USB CONTACTLESS CARD READER
● If RF State Code = PUT DATA (Ticket):
For MXI (Cash-Ticketing) Payment at Exit-Exit
transactions only:
In this case the terminal must ask the
customer to represent the card and retry the
complete transaction again (from the
Activate command). This will allow the
Reader to carry out exception processing.

Note: If an error occurs during a transaction and the

terminal determines that exception processing needs to
be done by the Reader, then the terminal must keep on
retrying the transaction until the transaction has been
completed successfully or the terminal decides to abort
it. The retries must be continued even if successive
transactions fail with conditions that do not require
exception processing. This must be done to allow the
Reader to complete exception processing (even if there
are failures during exception processing).
Under certain conditions the terminal may want to abort
the retries even if the Reader has not been able to
complete exception processing, for example the
customer walks away or there is a problem with the
card.

ViVOTech Device RF Status Codes

For some Error Codes, the RF State Code will indicate
the exact Reader-Card command that failed. This will
help determine the exact place where the failure
occurred.
For MXI (Cash) transaction, the RF State Codes together
with the Error Codes will allow the terminal to
determine when exception processing needs to be done
by Reader.

RF State Code RF State Description

00H None RF State Code not
available

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USB CONTACTLESS CARD READER

RF State Code RF State Description

01H PPSE Error occurred
during PPSE
command
02H SELECT Error occurred
during SELECT
command
03H GPO Error occurred
during GET
PROCESSING
OPTIONS command
04H READ Error occurred
RECORD during READ
RECORD command
05H GEN AC Error occurred
during GEN AC
command
06H CCC Error occurred
during CCC
command
07H IA Error occurred
during IA command
08H SDA Error occurred
during SDA
processing
09H DDA Error occurred
during DDA
processing
0AH CDA Error occurred
during CDA
processing
0BH TAA Error occurred
during TAA
processing
0CH UPDATE Error occurred
RECORD during UPDATE
RECORD command

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60 ATM Self-Service Diagnostic Status Code Notebook
 USB CONTACTLESS CARD READER

RF State Code RF State Description

10H GET Error occurred
DATA during GET DATA
(Ticket) command to retrieve
the Ticket
11H GET Error occurred
DATA during GET DATA
(Ticketing command to retrieve
Prof) the Ticketing Profile
12H GET Error occurred
DATA during GET DATA
(Balance) command to retrieve
the Balance
13H GET Error occurred
DATA during GET DATA
(All) command to retrieve
all data
20H PUT Error occurred
DATA during PUT DATA
(Ticket) command to retrieve
the Ticket

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INTEGRATED MOTORISED CARD READER WRITER (RS232 or USB)

INTEGRATED MOTORISED CARD READER

WRITER (RS232 OR USB)

M_STATUS

M_STATUS Meaning
00 No error - Operation successful
01 Blank track
02 Track not supported - SCIF write not
supported
03 Read error
04 Write error - write data error
05 No card in reader (at stage position) at
start of command
06 Card removed by customer during
capture
07 Shutter jammed open - after card
staged
08 Shutter switch failure detected
09 Error recovery successful - invalid card
ejected
10 Shutter jammed closed - on entry or
eject
11 Card jam - or invalid card in throat at
startup
12 Card captured after unsuccessful eject
13 Possible customer tampering - card
jammed in throat, unable to pull card
into reader
14 Too many consecutive read errors or
blank tracks on any track
15 Too many consecutive write errors
16 Too many consecutive card jams
17 Too many consecutive shutter jammed
closed (not shutter test)
18 Card jam during capture - unsuccessful
eject
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62 ATM Self-Service Diagnostic Status Code Notebook
INTEGRATED MOTORISED CARD READER WRITER (RS232 or USB)

M_STATUS Meaning
19 Too many consecutive invalid cards
20 Device still inoperative (not
diagnostics)
21 No card entered within 10 seconds
22 Speed out of specification fast
23 Speed within +3%
24 Speed within +/-1%
25 Speed within -3%
26 Speed out of specification slow
27 Invalid card detected
28 Fraud throat detected obstruction or
fraud throat failure
29 Manual card insertion fraud detected
30 MM invalid
31 MM Module defective
33 For CIM/MM: service test failed
For Smart command: contact unit
failure
34 CIM/MM module communications
failure - service test
35 Error in track 3 data - CIM/MM
37 CROPF feature not supported
(diagnostic)
38 LFCC bin full soon/full
40 LFCC bin removed/not configured
41 CROPF feature failure - invalid
command format (diagnostic)
42 Device not authorised (UIMCRW only)
50 Smart/SAM/Memory card not in correct
SCRW stage position
51 Smart card contacts lowered - unable
to capture
52 Invalid Smart/SAM/Memory card
command code error - transmission
error

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INTEGRATED MOTORISED CARD READER WRITER (RS232 or USB)

M_STATUS Meaning
53 Invalid Smart/SAM/Memory card
command data error - switched off
54 SCIF not configured/not responding -
invalid card type/parameter
55 SCIF response time-out exceeded
56 Reader is in Smart/SAM/Memory code
(SCRW) mode (Not in MCRW mode)
57 Invalid Smart/SAM/Memory card
response code (length)
65 Invalid Smart Card Command Format
77 Contact unit failure
78 Smart/SAM/Memory card movement
failure
79 Smart/SAM/Memory card switch off
failure
80 Smart/SAM/Memory card removed
error
81 Smart/SAM/Memory card - no response
82 Smart/SAM/Memory card transmission
error
83 Smart/SAM/Memory card switched off
84 Smart/SAM/Memory card - illegal type/
parameter
87 CIM self test failed
88 CIM security module defective
89 CIM security module communications
failure
90 CIM Interface pcb defective
91 CIM Interface pcb communications
failure
96 Device Communications Inoperative
(UIMCRW only)
97 Device Communications Operative
(UIMCRW only)
98 Device ReConnection (State Lost)
(UIMCRW only)

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INTEGRATED MOTORISED CARD READER WRITER (RS232 or USB)

M_STATUS Meaning
99 Device ReConnected (New Device)
[SOH/Tallies Cleared] (UIMCRW
only)

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INTEGRATED MOTORISED CARD READER WRITER (RS232 or USB)

M_DATA
The following table gives an overview of the M_DATA
information:

M_DATA Meaning
Byte 0 Command code
Byte 1 Mag track errors: Read error, Write
error
or
Smart commands: sub function code
Byte 2 Shutter jams, card jams, HiCo write,
invalid cards
or
Battery status
Byte 3 Sensors, HiCo capability
Byte 4 ICC block information
or
CIM overall status
Byte 5 0
or
CIM detailed status
Byte 6 Sankyo library function code
Byte 7 0
or
Sankyo library error code

Byte 0: - Command Code

00H - Reset command
01H - Accept
02H - Read
03H - Write
04H - Determine reader state
05H - Eject
06H - Capture
07H - Disable
08H - Speed test
09H - Shutter/Sensor test
0AH - Cleaning cycle test
0BH - Card fully inserted
0CH - Card fully removed

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INTEGRATED MOTORISED CARD READER WRITER (RS232 or USB)
0DH - Card detection - being inserted or not
fully removed
0EH - CIM verify
0FH - CIM turnaround test
10H - CIM service test
11H - CIM self test
20H - Battery/Relay test
21H - TICC bin shutter test
28H - Write buffer
29H - Write card
70H - Smart card (SCIF) command
Byte 1
Byte 1 can take one of two meanings:
Magnetic track errors
or
SCIF sub-commands (if Byte 0 = 70H)
- Mag Track Errors
Bit 7 - 1 Write error (invalid data)
Bit 6 - 1 Write error (Comms fail)
Bit 5 - 1 Read after write error
Bit 4 - 1 Read error (Comms fail)
Bit 3 - 1 Read error (Parity or LRC)
Bit 2 - 1 Track 3
Bit 1 - 1 Track 2
Bit 0 - 1 Track 1

Bits 3–6 will be set for any detected occurrence of the

error, independent of successful retries.
- SCIF Sub-commands
10H - Stage
11H - Release
20H - Power on
21H - Power off
22H - Smart Card Direct
25H - SCIF initialise
27H - EMV Smart Card Direct
28H - EMV Power on
30H - Contact block
31H - Firmware ID
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INTEGRATED MOTORISED CARD READER WRITER (RS232 or USB)
Byte 2
Byte 2 can take one of two meanings:
for commands with the exception of the
Battery/Circuit test
or
for commands for the Battery/Charge test
only
- For commands with the exception of the Battery/
Circuit test:
 Bit 7 - 1 Long card detected
 Bit 6 - 0 HiCo available (only when HiCo
capable and HiCo enabled)
 Bit 5 - 1 Card jam during capture
 Bit 4 - 1 Short card detected
 Bit 3 - 1 Card jam
 Bit 2 - 1 Shutter switch malfunction
 Bit 1 - 1 Shutter jammed closed
 Bit 0 - 1 Shutter jammed open

Bits 0–7 will be set for any detected occurrence of the

condition, independent of successful error recovery.

- For commands for the Battery/Charge test only:

 Bit 1 - 1 CROPF circuit failure
 Bit 0 - 1 Battery Low/Battery Charging
 Byte 3 - Sensor and HiCo
 Bit 7 - Reader is HiCo Capable - 1 = true, 0 =
false
Bit 6 - 1 LFCC bin full soon/full
Bit 5 - 1 Width switch blocked
Bit 4 - 1 Shutter switch open
Bit 3 - 1 PD1 or PD2 or PD3 busy
Bit 2 - 1 PD3 blocked
Bit 1 - 1 PD2 blocked
Bit 0 - 1 PD1 blocked
 Byte 4
Byte 4 has two meanings:
 ICC Block Information (only returned for
SCIF sub-commands if byte 0 = 70H)
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INTEGRATED MOTORISED CARD READER WRITER (RS232 or USB)
or
CIM/MM overall status (returned to
VERIFY_MM or a CIM_Self_Test).
- SCIF sub-commands:
Bit 1 - Smart card block position - 1 =
contacts down
Bit 0 - Unused
- CIM Overall Status:
00H - No error
11H-19H - Self test error 1 - 9
40H - CIM module permanently “error”
41H - CIM module permanently “busy”
70H - Wrap connector attached
71H - Comms timeout or open line
Byte 5 - CIM Detailed Status
Returned to VERIFY_MM or a CIM Self Test:
00H - CIM: No error or MM: Comms error
01H - CIM:Comms error or MM: Quality 1
02H - MM Only, Quality 2
03H - MM Only, Quality 3
04H - MM Only, Quality 4
06H - MM Only, Quality 5
07H - MM Only, No MM
08H - MM/CIM Module Defective
09H - CIM module or interface pcb defective
0AH - Error in track 3 data
The following table lists additional M_DATA values for
CIM/MM commands which can occur in bytes 4 and 5
in the response to the level 1 SERVICE_TEST. The test
cards used for this test are numbered from T1 to T11.

Card
Parameter to be Test Result
No. Interpretation
Tested (Byte 5)
(Byte 4)
0 - 59H Not a test
card

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INTEGRATED MOTORISED CARD READER WRITER (RS232 or USB)

Card
Parameter to be Test Result
No. Interpretation
Tested (Byte 5)
(Byte 4)
1 Internal 50H-51H CIM Module
parameter OS of 52H-54H defect
measurement 55H-57H OK
58H CIM Module
defect
Test failed
2 Internal 50H-53H OK
parameter D of 54H-57H CIM Module
measurement 58H defect
(may be Test failed
influenced by
ambient light)
3 External electrical 50H-53H Good
spikes 54H-57H Too high
58H Test failed
4 External electrical 50H-53H Good
noise or hum 54H-57H Too high
58H Test failed
5 Average velocity 50H-53H Good
deviation of card 54H, 56H Too fast
transport 55H, 57H Too slow
58H Test failed
6 Short range 50H-55H Good
velocity deviation 56H Too fast
of card transport 57H Too slow
58H Test failed
7 Distance between 50H-53H Good
MM sensor and 54H-57H Too narrow
card surface 58H or too far
Test failed
8 Lateral position of 50H-51H Sensor too
MM sensor in 52H-55H far left
respect to edge of 56H-57H OK
card 58H Sensor too
far right
Test failed

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INTEGRATED MOTORISED CARD READER WRITER (RS232 or USB)

Card
Parameter to be Test Result
No. Interpretation
Tested (Byte 5)
(Byte 4)
9 Lateral position of 50H-51H Sensor too
MM sensor in 52H-55H far left
respect to edge of 56H-57H OK
card 58H Sensor too
far right
Test failed
10 Internal 50H-54H OK
Parameter I 55H OK but
sensor has
56H-57H low
58H sensitivity
59H Sensor
Defect
Test Failed
No Test Card
11 Reflection in card 50H-53H OK, low
transport 54H reflectivity
55H-57H Acceptable
58H Reflectivity
too high
Test failed

Byte 6 - Sankyo Library Function Code

If a failure occurs, this byte will contain the
function number of the Sankyo library where the
error occurred.
Byte 7 - Sankyo Library Error Code
If a failure occurs, this byte will contain the
Sankyo detailed error code.

T_DATA - Magnetic Tracks Read Commands

The T_DATA returned, for the IMCRW, is card data
which includes start and end sentinels:
Track 1 data will be true ASCII in the range 20H
to 5FH with a start sentinel of 25H (%) and an
end sentinel of 3FH.
Track 2 and track 3 data will be pseudo ASCII in
the range 30H to 3FH with a start sentinel of
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INTEGRATED MOTORISED CARD READER WRITER (RS232 or USB)
3BH (;) and an end sentinel of 3FH.

T_DATA - Smart Card Commands

Byte 0 - Smart Card Interface M_Status
00 (GOOD)
Else hexidecimal representation of M_Status
Byte 1 - Smart Card Severity Code
S_CODE
0 - Good
2 - Warning
4 - Fatal
Byte 2 - Dependent on Smart card sub-command
for 10H (Stage)
00 = Card is smart
01 = Card is not smart
for 20H (Power on)
Answer To Reset (ATR) from card
28H (EMV Power on)
Answer To Reset (ATR) from card
22H and 27H
Response from card

T_DATA - CIM Commands

CIM Verify
Byte 0-8 (Validation Data) for CIM Service Test
CIM Service Test
Byte 0-8 Track 3 card data

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 IMCRW TAMPER INDICATOR

IMCRW TAMPER INDICATOR

M_DATA
Byte 0:
01 - TI reporting enabled
02 - TI reporting disabled
Byte 1:
01 - LFCC bin inserted
02 - LFCC bin removed

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BAPE/HI-BAPE/EPPB-LEGACY

BAPE/HI-BAPE/EPPB-LEGACY

M_STATUS

M_STATUS
Meaning

00 No error
01 This error is returned with a FATAL
severity if the parity of key data to be
taken from the keystore is wrong.
Alternatively, it is returned with a
ROUTINE severity if parity checking
has been selected and any byte of data
supplied in C_DATA has wrong parity.
02 Refer to M_DATA for a specific
instance
05 Invalid command. Refer to specific
command section
13 For NBS commands, this error code is
returned if there has been no key
loaded in the DEU prior to requesting a
decryption operation.
32 Invalid key ID, outside the maximum
range of key IDs
38 Invalid key ID, the key does not exist
39 Invalid key ID, the key ID was not
defined as an IV
40 Invalid key, the key ID was not defined
as a key
54 Invalid mode for a particular function.
Refer to specific command section.
55 Invalid left shift, value of range. Used
in PIN Verification Commands.
56 Invalid length, value out of range. Used
in PIN Verification Commands.
58 Invalid POST PIN PAD digit, for
example > 0FH. Used in PIN
Verification Commands.

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 BAPE/HI-BAPE/EPPB-LEGACY

M_STATUS
Meaning

59 Invalid PRE-PIN PAD data length, for

example > 0CH. Used in PIN
Verification Commands.
60 Invalid PIN Verification Data
75 Key ID has a parity error
77 Invalid PIN, no encryption allowed
(truncated PIN does not contain
decimal digits). Used in PIN
Verification Commands.
146 SDC link failure

M_DATA
Bit 0 - 1 Tamper detected
Bit 1 - 1 Encryption chip failure
Bit 2 - 1 Keystore failure

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EKC/EKCSM/EPPE-LEGACY

EKC/EKCSM/EPPE-LEGACY

M_STATUS

M_STATUS Meaning
KEYBOARD
00 No error
ENCRYPTOR
00 No error
01 Parity error
02 Hardware error detected during a
key or data transmission or during
an encryptor operation
03 Invalid command, not all keyspaces
are closed
04 Invalid command, no keyspace open
05 Invalid command as keyboard is
currently enabled
06 Communications Failure - Recovered
07 Communications failure
08 Security Module reset was successful
11 Invalid command data
12 Data mismatch
13 No key loaded in DEU prior to
requesting an encryption or
decryption operation
15 Set up failure - key space ID1
already exists and is not a
programmer parent with E/D
attribute and 17 keys
16 Invalid keyspace ID format, outside
range 0 to 15
17 Keyspace already exists
18 Keyspace does not exist
19 Keyspace ID1 has wrong attribute or
class

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 EKC/EKCSM/EPPE-LEGACY

M_STATUS Meaning
20 Keyspace ID2 has wrong attribute or
class
22 Invalid keyspace, wrong access right
23 Only two RAR access spaces allowed,
keyspace not created
24 Secret keyspace creation disabled
25 Keyspace is not a parent
26 Key ID2 not a keyspace specified or
keyspace specified not a child of key
ID2 keyspace
27 Invalid parent format
28 Invalid parent ID, keyspace not a
parent or keyspace does not exist
29 Parent keyspace is a programmer,
can not have secret child
30 Key spaces do not match
32 Key ID outside maximum range of
keys
33 Key ID1 has wrong attribute
34 Key ID2 has wrong attribute
37 Invalid key ID, no PIN encryption
allowed
38 Invalid key, key does not exist
39 Key ID2 does not specify an IV
40 Invalid key ID, no key
41 Invalid key ID, key may not be
exclusively ORed with key from a
different keyspace
42 Invalid double key, key should be
single length
43 Invalid single key, key should be
double length
48 Invalid attribute field
49 Attribute already in family
50 Invalid parameter field
51 Undefined parameter for keyspace
class
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EKC/EKCSM/EPPE-LEGACY

M_STATUS Meaning
52 Variation index outside range 00 to
7F hex
53 Variation index already in family
54 Invalid mode for this function
55 Invalid left shift, value out of range
56 Invalid length, or length and offset
outside range
57 Invalid access right
58 Invalid POST PIN PAD digit (> 0F
hex)
59 Invalid PRE PIN PAD data length (>
0C hex)
60 Modulus bit length > 576 or
Exponent bit length > 576 or
Modulus bit length <= exponent bit
length
64 Password does not contain decimal
digits
65 Invalid password, no match
66 Keyspace inaccessible, password
error count exceeded
69 Invalid key position code
70 PIN verification failed
73 Invalid key code table
74 Invalid PIN encrypt type function
(encryption mode changed)
75 Key integrity error
76 Invalid PIN, no encryption allowed
(truncated PIN does not contain
decimal digits)
77 Signature Verify Failed
97 Timeout error
98 Communications error
99 TC <> 41, or TRS <> 00 00 00 00,
when decrypted
128 BRS <> previous BRS, TRS = NTRS.
129 BRS <> previous BRS, TRS = OTRS.
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 EKC/EKCSM/EPPE-LEGACY

M_STATUS Meaning
130 BRS <> previous BRS, TRS OTRS
or NTRS
131 BRS = previous BRS, TRS = NTRS.
132 BRS = previous BRS, TRS = OTRS.
133 BRS = previous BRS, TRS OTRS or
NTRS
134 Invalid TC (<> 41) decrypted, or TRS
<> 00 00 00 00.
146 SDC link failure

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EKC/EKCSM/EPPE-LEGACY

M_DATA - EKC
Byte 0 - Command code
Byte 1 - USART Status (the current state of the
USART):
Bit 0 - TxRdy, set when ready to receive a
character for transmission
Bit 1 - RxRdy, set when a character has been
received
Bit 2 - TxEmpty, set when USART has no
characters to transmit
Bit 3 - 0
Bit 4 - Overrun error, set when a character is
not read before the next one becomes
available
Bit 5 - Framing error, set when a valid stop
bit is not detected at the end of every
character
Bit 6 - 0
Bit 7 - Data Set Ready (DSR), set when
security module has passed its level 0
Byte 2 - TX Failures:
Bit 0 set - DSR fail
Bit 1 set - TxEmpty not empty
Byte 3 - RX Failures:
Bit 0 set - on receiving a command
Bit 1 set - on receiving a message
Bit 2 set - timeout/rubbish returned
continually
Bit 3 set - NAKs returned continually
Byte 4 - A string of up to eight bytes of
mismatched hexadecimal data returned on an
unsuccessful communications echo command

M_DATA - EKCSM
Byte 0 - Command code:
Byte 1:
00H - Good
02H - Tx Timeout
03H - Rx Timeout
04H - Checksum Invalid
05H - Not Ready
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 EKC/EKCSM/EPPE-LEGACY
06H - GCD Hung
07H - GCD NAK
08H - GCD Busy
09H - Invalid character
0AH - GCD Fault
Byte 2:
0 - Clear
1 - Set

Bit 7 6 5 4 3 2 1 0
1 Secure Key Light Temp Gore Gore Gore
Always Mode board 3 2 1

Byte 3 - 00H
Byte 4 - 00H

T_DATA - EKC
The T_DATA returned for the Identity test on the EKC
are:
8 bytes EKC serial number
7 bytes ROM firmware number (‘SMF XXYY’, variant
number
XX = 00 to 99, version number YY = 00 to 99)
7 bytes EKC firmware number (‘EKC XXYY’, variant
number
XX = 00 to 99, version number YY = 00 to 99)
PEC parameter:
00H - Not set
01H - Set
IPE flag:
00H - Not set
01H - Set

T_DATA - EKCSM
The T_DATA returned for the Identity test on the
EKCSM are:
 8 bytes GCD serial number
 7 bytes SDC driver version (‘SDCXXYY’, version
number
XX = 01 to 99, release number YY = 00 to 99)
 7 bytes GCD version (‘SMXXYYY’, version
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EKC/EKCSM/EPPE-LEGACY
number XX = 01 to 99, release number YYY = 000
to 999)

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 BANKSYS SECURITY MODULE

BANKSYS SECURITY MODULE

TURNAROUND PLUG
A turnaround plug is required for the edge of the board
turnaround test.

2 4 6 8 10 12 14 16 18 20

1 3 5 7 9 11 KEY 15 17 19

M_STATUS

M_STATUS Meaning
00 Good
01 SCM sends AKO (CRC error) or service
receives corrupt data from SCM (CRC
error)
02 SCM sends incorrect character
03 SCM does not respond
04 SCM not ready to receive/send
05 RS232\TTL Interface not present
06 Serial port error
07 Not configured
97 Timeout error
98 Communications error

M_DATA
Byte 0:
00H - Reset
02H - Send Command
03H - Receive response
60H - Turnaround test
Byte 1:
Bit 0 - CRC error
Bit 1 -Parity error
Bit 2 - Overrun error
Bit 3 - Framing error
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BANKSYS SECURITY MODULE
Bit 4 - DSR/CTS error. This error is returned
if the RS232/TTL converter board is not
present
Bit 5 - TX timeout
Bit 6 - RX timeout
Bit 7 - Not configured. This error is returned
if the serial communications driver failed to
open the selected serial port during
configuration.

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 EPP-ENHANCED

EPP-ENHANCED
Refer to the sections for EPPB-Legacy and EPPE-Legacy
for the EPP M-Status information when the EPP is in a
BAPE or EKCSM emulation mode.

M_STATUS

M_STATUS Meaning
00 OK, command executed without
detecting errors
01 Parity Error or Service/class
(undefined command)
02 Invalid command format, length of
command not according definition
03 Invalid command, not all key spaces
closed
04 Invalid command, no key space open
05 Invalid sequence, keyboard is currently
enabled
06 Communications Failure - Recovered
07 Communications Failure
08 Security Module Reset Successful
11 Invalid Command Data
12 Data Mismatch
13 No Key Loaded in DEU
15 Cannot perform emulation because
key space ID1 already exists and is not
a programmer parent with E/D
attribute and 17 keys.
16 Invalid key space ID format, outside
range 0 - 17
17 Invalid key space ID, key space exists
already
18 Invalid key space ID, key space does
not exist
19 Invalid key space ID1, wrong attribute
or class
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EPP-ENHANCED

M_STATUS Meaning
20 Invalid key space ID2, wrong attribute
or class
22 Invalid key space ID, wrong access
right
23 Invalid key space, only two RAR spaces
allowed
24 Invalid key space, secret key space
creation disabled
25 Invalid key space, no parent
26 Invalid key space, no child
27 Invalid parent ID format, outside
range 0 - 17
28 Invalid parent ID, no parent key space,
or does not exist
29 Invalid parent ID, programmer key
space may not have secret child
30 Key spaces do not match
32 Invalid key ID format, outside range 0 -
max no. of keys
33 Invalid key ID1, wrong attribute
34 Invalid key ID2, wrong attribute
37 Invalid key ID, no PIN encryption
allowed (PKS differs)
38 Invalid key, key does not exist
39 Invalid key ID, no IV
40 Invalid key ID, no key
41 Invalid key ID, key may not be XOR
with key from different key space
42 Invalid key, double length should be
single
43 Invalid key, single length should be
double
48 Invalid attribute field format
49 Invalid attribute, same attribute
already in family
50 Invalid parameter field format

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 EPP-ENHANCED

M_STATUS Meaning
51 Invalid parameter, undefined
parameter for this key space class
52 Invalid variation index format (range
00H - 7FH)
53 Invalid variation index, exists already
in this family
54 Invalid mode for this function
55 Invalid Offset or Left Shift, outside
range
56 Invalid Length or Length+Offset,
outside range
57 Invalid access right
58 Invalid post PIN pad
59 Invalid pre PIN pad
60 Invalid data, values out of range
64 Invalid password, no decimal digits
65 Invalid password, password does not
match
66 Inaccessible key space, password error
count exceeded
69 Invalid key position code
70 PIN verification failed
71 PIN entry inhibited
73 Invalid key code table
74 Invalid PIN Encrypt Type function
75 Key integrity error
76 Invalid PIN, no encryption allowed
77 Signature Verify Failed
80 Invalid PKCS Packing
81 Invalid PKCS Unpacking
82 Public Key too big
83 Secret Key too big
85 Exponent too big
86 Modulus too big
87 Input parameter too big
88 Input parameter too small
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EPP-ENHANCED

M_STATUS Meaning
89 Unknown Pad Block type
90 Fixed Header Decrypt Pad invalid
91 Block missing before Null Pad
92 Pad Byte Count invalid
93 Import Symmetric Key length
mismatches mode
94 Invalid Serial Number
95 Invalid Random Number
96 Invalid |Signature
97 Timeout Error
98 Communications Error
99 TC <> 41 or TRS <> 00 00 00 00 when
decrypted
101 Root Public Key does not exist
102 Command not allowed in this mode
103 Master Key Deleted EPP Inoperable
128 BRS <> previous BRS, TRS = NTRS
129 BRS <> previous BRS, TRS = OTRS
130 BRS <> previous BRS, TRS <> OTRS
or NTRS
131 BRS = previous BRS, TRS = NTRS
132 BRS = previous BRS, TRS = OTRS
133 BRS = previous BRS, TRS <> OTRS or
NTRS
134 Invalid TC (<> 41) decrypted, or TRS
<> 00 00 00 00
145 Invalid Key, Key not active
146 Invalid component, all zero not allowed
147 Invalid key, only one component has
been entered
148 Invalid Serial Number
149 Invalid Random Number
150 Invalid signature
151 Key already exists
153 Invalid command sequence

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 EPP-ENHANCED

M_STATUS Meaning
154 Master key deleted - EPP inoperable
253 Hardware or Firmware error not
covered by any response code
254 Key Stuck
255 Unknown Error

M-DATA
The M-Data returned depends on the EPP emulation
mode.

M_Data EPPB
If the EPPB is being run in legacy mode, i.e. purely
emulating the HI-BAPE then Byte 0 will always be 0.
If the EPPB is being run in enhanced mode (Triple DES)
then the EPPB will return the same M_Data as EPPE.

M_Data EPPE
Non-direct Encryptor Commands
Byte 0 - Command code
Byte 1 - EPP/SDC Communications Status:
00H - Good
01H - Not ready
02H - Null on enquire
03H - Invalid byte on enquire
04H - Nakd frame
05H - Null on frame
06H - Invalid byte on frame
07H - Has no data
08H - Null on poll
09H - Front end nakd frame
Byte 2:
0 - Clear
1 - Set

Bit Sensor
7 Membrane Plus
6 Membrane Ground
5 Temp High
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EPP-ENHANCED

Bit Sensor
4 Temp Low
3 Battery Low
2 Battery High
1 Keyboard Switch
0 Security Mode: 0 - Secure, 1- Normal

Bits 7 -1 are active if 1.

Byte 3 - 00H
Direct Encryptor Commands
Byte 0 - 70H Direct Command
Byte 1 - Command Code
Byte 2 - EPP/SDC Communications Status:
00H - Good
01H - Not ready
02H - Null on enquire
03H - Invalid byte on enquire
04H - Nakd frame
05H - Null on frame
06H - Invalid byte on frame
07H - Has no data
08H - Null on poll
09H - Front end nakd frame
Byte 3 - Security Sensors:
0 - Clear
1 - Set

Bit Sensor
7 Membrane Plus
6 Membrane Ground
5 Temp High
4 Temp Low
3 Battery Low
2 Battery High
1 Keyboard Switch
0 Security Mode: 0 - Secure, 1- Normal

Bits 7 -1 are active if 1.

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 EPP-ENHANCED
Byte 4 - 00H

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EPP-ENHANCED

T_DATA
The T_Data returned for the Identity test on the EPPE
are:
8 bytes EPP serial number
7 bytes SDC firmware number (‘EPPE XXX’,
where XXX = 000 to 999)
7 bytes security module number (‘DAPI YXX’
where Y = 1 to F, XX = 00 to 99)
PEC parameter:
00H - Not set
01H - Set
IPE Flag:
00H - Not set
01H - Set

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 USB EPP

USB EPP

M_STATUS

KEYBOARD

M_STATUS Meaning
0 Good
06 Security Module reset was successful
07 Security Module reset was
unsuccessful

M_DATA
Byte 0 - Hardware matrix code of key entered,
FFH if secure data, 0 for invalid T_CODE
or Byte 0 - 00H, no FDK is depressed, 01H - FDK
is depressed

ENCRYPTOR

M_STATUS Meaning
00 Good
01 Parity Error or Invalid Command
02 Hardware error
03 Invalid command as not all key
spaces are closed
04 Invalid command no key space is
currently open
05 Invalid command as keyboard is
currently enabled
06 Communications Failure - Recovered
07 Communications Failure
08 The Security Module reset was
successful.
11 Not all key spaces closed or Invalid
Command Data
12 Data Mismatch
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USB EPP

M_STATUS Meaning
13 No Key Loaded in DEU
15 Cannot perform emulation because
key space ID1
already exists and is not a
programmer parent with E/D
attribute and 17 keys.
16 Key space ID > 15, Invalid key space
ID format
17 Key space already exists
18 Key space doesn't exist
19 Key space ID1 has wrong attribute or
class
20 Key space ID2 has wrong attribute or
class
22 Invalid key space, wrong access right
23 Only 2 RAR access spaces allowed,
key space not created
24 Secret key space creation disabled
25 Key space is not a parent
26 Key ID2, not in key space specified or
key space specified not a child of key
ID2 key space
27 Invalid parent ID format
28 Invalid parent ID, key space not a
parent or key space doesn't exist
29 Parent key space is a programmer,
cannot have secret child
30 Key spaces do not match
32 Key ID outside maximum range of
keys
33 Key ID1 has wrong attribute
34 Key ID2 has wrong attribute

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 USB EPP

M_STATUS Meaning
37 Invalid key id, pin encryption not
allowed as pin key space indicator of
pin buffer does not match key space.
This will normally occur due to
multiple commands on a once
entered pin.
38 Invalid key id, XOR mode was
specified & key does not exist
39 Key id2 does not specify an IV
40 Invalid key id, XOR mode was
specified but key was not a key
41 Invalid key id, key may not be XOR'd
with key from another key space
42 Key is double length, should be
single
43 Key is single length, should be
double
48 Invalid attribute field
49 Attribute already in family
50 Invalid parameter field
51 Undefined parameter for key space
class
52 Variation index outside range 00-
7FH
53 Variation index already in family
54 Invalid mode for this function
55 Invalid offset or left shift value
56 Invalid length
57 Invalid access right
58 Invalid Post PIN Pad digit, that is >
0FH
59 Invalid Pre PIN Pad data length, that
is > 0CH

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ATM Self-Service Diagnostic Status Code Notebook 95
USB EPP

M_STATUS Meaning
60 Modulus bit length > 576 or 1024 or
exponent bit length > 576 or 1024 or
modulus bit length <= exponent bit
length, the total user data is >
modulus bit length
64 Invalid password not all decimal
digits
65 Invalid password no match
66 Key space inaccessible, password
error count exceeded.
69 Invalid key position code
70 PIN verification failed
71 PIN entry inhibited
73 Invalid key code table
74 Invalid pin encrypt type function,
(encryption mode changed)
75 Key integrity error
76 invalid pin, no encryption allowed
(truncated pin doesn't contain
decimal digits)
77 Signature Verify Failed
80 Invalid PKCS Packing or
USB Communications Error
81 Invalid PKCS Unpacking or
Not Authorised
82 Public Key too big
83 Secret Key too big
85 Exponent too big
86 Modulus too big
87 Input parameter too big
88 Input parameter too small
89 Unknown Pad Block type
90 Fixed Header Decrypt Pad invalid
91 Block missing before Null Pad
92 Pad Byte Count invalid

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96 ATM Self-Service Diagnostic Status Code Notebook
 USB EPP

M_STATUS Meaning
93 Import Symmetric Key length
mismatches mode
94 Invalid Serial Number
95 Invalid Random Number
96 Invalid Signature
97 Timeout Error
98 Key Already Exists
99 TC <> 41 or TRS <> 00 00 00 00
when decrypted
101 Root Public Key does not exist
102 Command not allowed in this mode
103 Master Key Deleted EPP
Inoperable
128 BRS <> previous BRS, TRS = NTRS
129 BRS <> previous BRS, TRS = OTRS
130 BRS <> previous BRS, TRS <>
OTRS or NTRS
131 BRS = previous BRS, TRS = NTRS
132 BRS = previous BRS, TRS = OTRS
133 BRS = previous BRS, TRS <> OTRS
or NTRS
134 Invalid TC (<> 41) decrypted, or
TRS <> 00 00 00 00
145 Invalid Key, Key not active
146 Invalid component, all zero not
allowed
147 Invalid key, only one component has
been entered
148 Invalid Serial Number
149 Invalid Random Number
150 Invalid signature
151 Key already exists
152 USB Communications failure
153 Invalid command sequence
154 Master key deleted - EPP inoperable

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ATM Self-Service Diagnostic Status Code Notebook 97
USB EPP

M_STATUS Meaning
253 Hardware or Firmware error not
covered by any response code
254 Key Stuck
255 Unknown Error

M_DATA
Non-direct Encryptor Commands
Byte 0 - Command code
Byte 1 - EPP/SDC Communications Status:
00H - Good
01H - Not ready
02H - Null on enquire
03H - Invalid byte on enquire
04H - Nakd frame
05H - Null on frame
06H - Invalid byte on frame
07H - Has no data
08H - Null on poll
09H - Front end nakd frame
Byte 2:
0 - Clear
1 - Set

Bit Sensor
7 Membrane Plus
6 Membrane Ground
5 Temp High
4 Temp Low
3 Battery Low
2 Battery High
1 Keyboard Switch
0 Security Mode: 0 - Secure, 1- Normal

Bits 7 -1 are active if 1.

 Byte 3 - 00H
Direct Encryptor Commands
 Byte 0 - 70H Direct Command
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98 ATM Self-Service Diagnostic Status Code Notebook
 USB EPP
Byte 1 - Command Code
Byte 2 - EPP/SDC Communications Status:
00H - Good
01H - Not ready
02H - Null on enquire
03H - Invalid byte on enquire
04H - Nakd frame
05H - Null on frame
06H - Invalid byte on frame
07H - Has no data
08H - Null on poll
09H - Front end nakd frame
Byte 3 - Security Sensors:
0 - Clear
1 - Set

Bit Sensor
7 Membrane Plus
6 Membrane Ground
5 Temp High
4 Temp Low
3 Battery Low
2 Battery High
1 Keyboard Switch
0 Security Mode: 0 - Secure, 1- Normal

Bits 7 -1 are active if 1.

 Byte 4 - 00H

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ATM Self-Service Diagnostic Status Code Notebook 99
USB EPP

T_DATA
The T_Data returned for the Identity test on the USB
EPP in EPPE mode are:
8 bytes EPP serial number
7 bytes SDC firmware number (‘EPPE XXX’,
where XXX = 000 to 999)
7 bytes security module number (‘DAPI YXX’
where Y = 1 to F, XX = 00 to 99)
PEC parameter:
00H - Not set
01H - Set
IPE Flag:
00H - Not set
01H - Set

T_DATA
The T_Data returned for the Identity UEPP or Security
Module test on the USB EPP are:
8 bytes UEPP serial number
7 bytes UEPP firmware number (‘EPPXXYY’,
where release number XX = 00 to 99, version
number YY= 00 to 99)
7 bytes security module number (‘SMXXYYY’
where release number XX = 00 to 99, version
number YYY = 00 to 999)
PEC parameter:
00H - Not set
01H - Set
IPE Flag:
00H - Not set
01H - Set

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100 ATM Self-Service Diagnostic Status Code Notebook
 USB EPP2

USB EPP2

M_STATUS

KEYBOARD

M_STATUS Meaning
0 Good
06 Security Module reset was successful
07 Security Module reset was
unsuccessful

M_DATA
Byte 0 - Hardware matrix code of key entered,
FFH if secure data, 0 for invalid T_CODE
or Byte 0 - 00H, no FDK is depressed, 01H - FDK
is depressed

ENCRYPTOR

M_STATUS Meaning
00 Good
01 Parity Error or Invalid Command
02 Hardware error
03 Invalid command as not all key
spaces are closed
04 Invalid command no key space is
currently open
05 Invalid command as keyboard is
currently enabled
06 Communications Failure - Recovered
07 Communications Failure
08 The Security Module reset was
successful.
11 Not all key spaces closed or Invalid
Command Data
12 Data Mismatch
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ATM Self-Service Diagnostic Status Code Notebook 101
USB EPP2

M_STATUS Meaning
13 No Key Loaded in DEU
15 Cannot perform emulation because
key space ID1
already exists and is not a
programmer parent with E/D
attribute and 17 keys.
16 Key space ID > 15, Invalid key space
ID format
17 Key space already exists
18 Key space doesn't exist
19 Key space ID1 has wrong attribute or
class
20 Key space ID2 has wrong attribute or
class
22 Invalid key space, wrong access right
23 Only 2 RAR access spaces allowed,
key space not created
24 Secret key space creation disabled
25 Key space is not a parent
26 Key ID2, not in key space specified or
key space specified not a child of key
ID2 key space
27 Invalid parent ID format
28 Invalid parent ID, key space not a
parent or key space doesn't exist
29 Parent key space is a programmer,
cannot have secret child
30 Key spaces do not match
32 Key ID outside maximum range of
keys
33 Key ID1 has wrong attribute
34 Key ID2 has wrong attribute

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102 ATM Self-Service Diagnostic Status Code Notebook
 USB EPP2

M_STATUS Meaning
37 Invalid key id, pin encryption not
allowed as pin key space indicator of
pin buffer does not match key space.
This will normally occur due to
multiple commands on a once
entered pin.
38 Invalid key id, XOR mode was
specified & key does not exist
39 Key id2 does not specify an IV
40 Invalid key id, XOR mode was
specified but key was not a key
41 Invalid key id, key may not be XOR'd
with key from another key space
42 Key is double length, should be
single
43 Key is single length, should be
double
48 Invalid attribute field
49 Attribute already in family
50 Invalid parameter field
51 Undefined parameter for key space
class
52 Variation index outside range 00-
7FH
53 Variation index already in family
54 Invalid mode for this function
55 Invalid offset or left shift value
56 Invalid length
57 Invalid access right
58 Invalid Post PIN Pad digit, that is >
0FH
59 Invalid Pre PIN Pad data length, that
is > 0CH

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ATM Self-Service Diagnostic Status Code Notebook 103
USB EPP2

M_STATUS Meaning
60 Modulus bit length > 576 or 1024 or
exponent bit length > 576 or 1024 or
modulus bit length <= exponent bit
length, the total user data is >
modulus bit length
64 Invalid password not all decimal
digits
65 Invalid password no match
66 Key space inaccessible, password
error count exceeded.
69 Invalid key position code
70 PIN verification failed
71 PIN entry inhibited
73 Invalid key code table
74 Invalid pin encrypt type function,
(encryption mode changed)
75 Key integrity error
76 invalid pin, no encryption allowed
(truncated pin doesn't contain
decimal digits)
77 Signature Verify Failed
78 Data Not Found
80 USB Communications Error
81 Not Authorised
82 Master key deleted - EPP inoperable
83 USBEPP2 Pin pad key stuck
84 Tamper detected, device inoperable
85 Firmware update failed, device
operating with previous software
86 Self Test Failed
87 Hardware or Firmware error not
covered by any response code

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104 ATM Self-Service Diagnostic Status Code Notebook
 USB EPP2

M_DATA

Non-direct Encryptor Commands

Byte 0 - Command code
Byte 1 - USB Status:
00H - Good
Byte 2 - Security Sensor Field 1:
0 - Clear
1 - Set

Bit Sensor
7 Reserved
6 Power fail (brown-out detected)
5 Removal Switch Interupt Detected
4 Master Key Exchange Key Not Loaded
3 Reserved
2 Reserved
1 Reserved
0 Reserved

Bits 6-4 are active if 1.

 Byte 3 - Security Sensor Field 2:
 0 - Clear
 1 - Set

Bit Sensor
7 Reserved
6 Reserved
5 RTC power fail
4 RTC clock fail
3 Internal temperature sensor
2 Internal shield sensor
1 Reserved
0 Reserved

Bits 5-2 are active if 1.

 Byte 4 - Security Sensor Field 3:
 0 - Clear
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ATM Self-Service Diagnostic Status Code Notebook 105
USB EPP2
1 - Set

Bit Sensor
7 Reserved
6 Reserved
5 Reserved
4 Reserved
3 Reserved
2 Reserved
1 Snake C
0 Snake B

Bits 1-0 are active if 1.

 Byte 5 - Security Sensor Field 4:
 0 - Clear
 1 - Set

Bit Sensor
7 Snake A
6 Snake Main
5 Reserved
4 V temp
3 V bat
2 V usb
1 V3.3
0 V Core

Bits 7-0, excluding 5 are active if 1.

Direct Encryptor Commands

 Byte 0 - 70H Direct Command
 Byte 1 - Command Code
 Byte 2 - USB Status:
 00H - Good
 01H - Not ready
 02H - Null on enquire
 03H - Invalid byte on enquire
 04H - Nakd frame
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106 ATM Self-Service Diagnostic Status Code Notebook
 USB EPP2
05H - Null on frame
06H - Invalid byte on frame
07H - Has no data
08H - Null on poll
09H - Front end nakd frame
Byte 3 - Security Sensor Field 1:
0 - Clear
1 - Set

Bit Sensor
7 Reserved
6 Power fail (brown-out detected)
5 Removal Switch Interupt Detected
4 Master Key Exchange Key Not Loaded
3 Reserved
2 Reserved
1 Reserved
0 Reserved

Bits 6-4 are active if 1.

 Byte 4 - Security Sensor Field 2:
 0 - Clear
 1 - Set

Bit Sensor
7 Reserved
6 Reserved
5 RTC power fail
4 RTC clock fail
3 Internal temperature sensor
2 Internal shield sensor
1 Reserved
0 Reserved

Bits 5-2 are active if 1.

 Byte 5 - Security Sensor Field 3:
 0 - Clear

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ATM Self-Service Diagnostic Status Code Notebook 107
USB EPP2
1 - Set

Bit Sensor
7 Reserved
6 Reserved
5 Reserved
4 Reserved
3 Reserved
2 Reserved
1 Snake C
0 Snake B

Bits 1-0 are active if 1.

 Byte 6 - Security Sensor Field 4:
 0 - Clear
 1 - Set

Bit Sensor
7 Snake A
6 Snake Main
5 Reserved
4 V temp
3 V bat
2 V usb
1 V3.3
0 V Core

Bits 7-0, excluding 5 are active if 1.

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108 ATM Self-Service Diagnostic Status Code Notebook
 GRAPHICS/VIDEO

GRAPHICS/VIDEO

M_STATUS

M_STATUS Meaning
00 No error
01 Reserved
02 Disc player is not ready to accept
commands. Disc table has not been
inserted or the disc is incorrectly
inserted.
03 Disc player is not responding to
commands. Either the link between the
disc player and the SDC controller is
faulty, or the disc player has been
powered off and on after it has been
activated, but no reset command had
been sent to the SDC firmware.
04 Disc player hardware or interface fault.
Either the interface to the disc player
is faulty or the disc player returned a
hardware error status indicating a
problem with the player.
05 Graphics display adapter fault.
Graphics is not available because of a
fault with the display adapter or its
associated software.
06 Invalid frame number was detected.
Either the frame number was not in
the valid range or it does not exist on
the disc.
07 Invalid disc command detected. Either
a video command with illegal
parameters has been sent or the
command sent is not allowed when a
section play command is in progress.
08 Invalid command sent to disc player.
Transmission error on the disc player
to SDC controller interface.
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ATM Self-Service Diagnostic Status Code Notebook 109
GRAPHICS/VIDEO

M_STATUS Meaning
09 Hit end of disc in section play. End of
disc reached before section play could
be complete.
10 Receive error from disc player. Overrun
or framing error.
11 Drop-out error on disc. Frame cannot
be found due to drop-outs or a track
jump command exceeds zero address
on the disc.
12 Unrecognised data from disc player.
May indicate a parity error has
occurred on the link between the disc
player and the SDC controller.
13 Reserved
14 Disc player has not been activated
15 Reserved
16 Graphics image file not found. Check
file is on the currently defined image
path.
17 Graphics image file format invalid
18 Graphics image file too big. In response
to a Display command, indicates that
there was not room on the screen to
display the whole of an image at the
requested position. In response to a
Highlight command, indicates that the
requested image exceeds the size limits
for highlighting images.
19 Video not locked. Check video cable
and mixer.
20 No video signal has been obtained
21 Reserved
22 Font not loaded. This may be because it
does not exist, or because it is too big to
fit in the available memory.
23 Font library not found
24 Palette file not found
25 Palette file format invalid
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110 ATM Self-Service Diagnostic Status Code Notebook
 GRAPHICS/VIDEO

M_STATUS Meaning
26 Reserved
27 Mixer parameter error. A request to set
mixer parameters has been received,
but the parameter values are invalid.
28 Mixer missing. A request to mix video
has been received, but the machine
does not contain a usable mixer.
29 Font library invalid. The font of the
library header and/or individual font
header is invalid.
30 Mixer parameter file error. An attempt
to read or write the mixer parameter
disk file has failed.
31 Not enough onboard memory. The
command required dynamic allocation
of memory on the graphics board, but
not enough was available.
32 Animation file error. An error was
encountered executing the animation
file. This could be invalid data in the
file, or invalid file length. Check
contents of file.
33 Command not supported. The
command received is not supported by
the current hardware, for example, a
unique penny command was sent by
the Pepper Sgt hardware/software.
34 Too many echo fields. More than 25
echo fields have been received by the
VGM in a multiple echo mode
definition. Reduce the number of echo
fields.
35 File write protected. An attempt to
write over a write protected file. The
error is associated with either Save
Graphics Screen to disk command, or
writing mixer parameter file to disk
operation.

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ATM Self-Service Diagnostic Status Code Notebook 111
GRAPHICS/VIDEO

M_STATUS Meaning
64 Section play timeout. The video driver
has timed out awaiting a response from
the video player to mark the end of a
section play.
65 Disk read error on picture download
66 Disk write error on save graphics file or
mixer file update
146 SDC link failure

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112 ATM Self-Service Diagnostic Status Code Notebook
 DIGITAL VIDEO

DIGITAL VIDEO

M_STATUS

M_STATUS Meaning
01 Hardware error
02 Out of memory
03 MCI driver not found
04 Cannot load MCI driver
05 Invalid media type
06 Mixer parameter invalid
07 Mixer file error
08 File not found
09 Invalid command format
10 No file loaded
11 Unsupported function
12 Invalid frame number
13 Illegal command class
14 Invalid colour
15 Invalid video mix option
18 Invalid capture
19 Invalid quadrant
20 Invalid VESA code
21 Video command terminated
22 Invalid device name
23 MCI driver error
24 Out of range
25 Invalid audio select option
26 Invalid display select
27 MCI error
28 Could not open digital video device
29 Invalid Read Mixer parameter
30 Invalid Write Mixer parameter

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ATM Self-Service Diagnostic Status Code Notebook 113
PC VIDEO CAMERA

PC VIDEO CAMERA

M_STATUS

M_STATUS Meaning
08 Communications error

M_DATA
None

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114 ATM Self-Service Diagnostic Status Code Notebook
 AUDIO

AUDIO

M_STATUS

M_STATUS Meaning
00 No error
02 File not found
03 Path not found
04 Too many open files
05 Access denied
06 Invalid file handle
08 Insufficient memory
11 Invalid format
15 Invalid drive (Not returned within the
S4 environment. M_STATUS 03 will be
returned instead)
18 No more files
50 Restart failed
51 Software not found
52 Hardware not found
53 Play did not start
97 Hardware failure

M_DATA For all M_STATUS other than 53

Byte 0 - Line output attenuation level
Byte 1 - Speaker output attenuation level

M_DATA For M_STATUS=53

Byte 0 - Media Control Interface (MCI) Error
Code (High part)
Byte 1 - MCI Error Code (Low part)
Byte 2 - Calling Function ID

The MCI error codes are used by the factory during error
tracing.

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ATM Self-Service Diagnostic Status Code Notebook 115
ENHANCED AUDIO

ENHANCED AUDIO

M_STATUS

M_STATUS Meaning
00 No error

M_DATA
Byte 0 - Command Class:
00H - IO
01H - DIAGNOSTIC
Byte 1 - Command Code:
01H - INITIALISE
02H - REPORT_STATUS
03H - SELECT_SOUND_DESTINATION
04H -
ENABLE_JACK_SOCKET_MONITORING
05H -
DISABLE_JACK_SOCKET_MONITORING
Byte 2:
00H - No Jack Plug in Jack Socket
01H - Jack Plug in Jack Socket
Byte 3:
00H - PUBLIC output channel active
01H - PRIVATE output channel active
Byte 4:
00H - Jack Socket event monitoring disabled
01H - Jack Socket event monitoring enabled
Byte 5:
00H - Semi-automatic Channel Switching
Mode disabled
01H - Semi-automatic Channel Switching
Mode enabled
02H - Automatic Channel Switching Mode
Byte 6 - Current state of switch pack
Byte 7 - State of switch pack during last
execution of IDENTIFY_TASK_SERVICES
command

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116 ATM Self-Service Diagnostic Status Code Notebook
 RECEIPT/JOURNAL (40-COLUMN) PRINTERS

RECEIPT/JOURNAL (40-COLUMN)
PRINTERS

M_STATUS

M_STATUS Meaning
00 No error (good)
01 Head jam/Knife jam
02 Not used
03 Black mark error
04 Not used
05 Paper out
06 Not used
07 Paper not loaded or paper jam before
transport
08 Communications error
09 Printer open
10 Ribbon needs to be replaced soon (not
thermal printer)
11 Printhead needs to be replaced soon
12 Knife needs to be replaced soon
13 Ribbon needs to be replaced now (not
thermal printer)
14 Printhead needs to be replaced now
15 Sideways communications error
16 Eject jam
146 SDC link failure

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ATM Self-Service Diagnostic Status Code Notebook 117
RECEIPT/JOURNAL (40-COLUMN) PRINTERS

M_DATA
Byte 0:
Bit 7 - 0 Always
Bit 6 - 1 Fault status
Bit 5 - 0 Always
Bit 4 - 1 Exit sensor (covered)
Bit 3 - 1 Paper out sensor (active)
Bit 2 - 1 Black mark sensor (covered)
Bit 1 - 1 Paper low sensor (active)
Bit 0 - 0 Always
Byte 1:
Bit 7 - 0 Always
Bit 6 - 0 Always
Bit 5 - 0 Transport sensor (home) (Not
thermal printer)
Bit 4 - 1 Printhead sensor (home) (Not
thermal printer)
Bit 3 - 1 Unit open sensor (open)
Bit 2 - 1 Paper not loaded status.
Bit 1 - 1 Paper jam sensor (covered)
Bit 0 - 0 Knife sensor (open)
Byte 2:
Bit 7 - 0 Always
Bit 6 - 0 Always
Bit 5 - 0 Always
Bit 4 - 0 Always
Bit 3 - 1 Communications failure status
Bit 2 - 1 Controller RAM error status
Bit 1 - 1 Controller ROM error status
Bit 0 - 1 Interface ROM/RAM error status
Byte 3:
Bit 7 - 0 Always
Bit 6 - 0 Always
Bit 5 - 0 Always
Bit 4 - 0 Always
Bit 3 - 0 Always
Bit 2 - 1 Failed to detect black mark status
Bit 1 - 1 Paper jam status
Bit 0 - 1 Knife jam status

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118 ATM Self-Service Diagnostic Status Code Notebook
 STATEMENT PRINTER

STATEMENT PRINTER

M_STATUS

M_STATUS Meaning
00 Operation successful (good)
01 Mechanical jam
02 Communications error
03 Not used
04 Black mark error
05 Media jam
05 Exit sensor error
06 Not used
07 Paper not loaded
08 Ribbon needs to be replaced now
08 Ribbon needs to be replaced soon
09 Knife needs to be replaced soon
10 Printhead needs to be replaced now.
10 Printhead needs to be replaced soon
11 Printer left open
12 Not used
13 Not used
14 Not used
15 Not used
16 Capture jam
17 Statement removed by customer
during capture
18 Statement stuck in throat, unable to
pull into printer - possible customer
tampering
19 No paper present at start of command
20 Printer malfunction - paper present
21 Bin overfill
22 Print attempted beyond end of
statement
23 Printer fatal
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ATM Self-Service Diagnostic Status Code Notebook 119
STATEMENT PRINTER

M_STATUS Meaning
30 Illegal media
33 Buncher communications failure
34 Clamp drive jammed open
35 Clamp drive jammed closed
36 Capture bin full
146 SDC link failure

M_DATA
Byte 0 - Status and Sensors:
Bit 7 - 0 Always
Bit 6 - 1 Fault
Bit 5 - 0 Always
Bit 4 - 1 Exit sensor blocked
Bit 3 - 1 Paper out status
Bit 2 - 1 Black mark at sensor
Bit 1 - 1 Paper low status
Bit 0 - 0 Always
Byte 1 - Command or Phase:
00 - Reset
00 - Report tally mnemonics (Diagnostics)
01 - Action print stream
02 - Special print
03 - Not used
04 - Exercise mechanism (Diagnostics)
05 - Not used
06 - Eject
07 - Capture
08 - Determine/Disable
09 - Not used
0A - Book removal
Byte 2 - Status and Sensors:
Bit 7 - 1 Buncher comms error
Bit 6 - 1 Comms error
Bit 5 - 1 No document
Bit 4 - 1 Cutter jam
Bit 3 - 1 Head jam
Bit 2 - 1 Positioned at last line
Bit 1 - 1 Mechanical jam
Bit 0 - 1 Statement jam

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120 ATM Self-Service Diagnostic Status Code Notebook
 STATEMENT PRINTER
Byte 3 - Status:
Bit 7 - 1 Printer RAM failure
Bit 6 - 1 Printer ROM failure
Bit 5 - 1 Statement jam during capture
Bit 4 - 1 Statement jam towards shutter
Bit 3 - 1 Statement jam towards capture bin
Bit 2 - 0 Always
Bit 1 - 0 Always
Bit 0 - 0 Always
Byte 4 - Sensors:
Bit 7 - 0 Always
Bit 6 - 0 Always
Bit 5 - 0 Always
Bit 4 - 1 Print unit open
Bit 3 - 1 Capture bin NOT empty
Bit 2 - 1 Paper out detected
Bit 1 - 1 Paper low (X13) detected
Bit 0 - 1 Black mark (X14) detected
Byte 5 - Sensors (Statement):
Bit 7 - 0 Always
Bit 6 - 0 Always
Bit 5 - 0 Always
Bit 4 - 0 Always
Bit 3 - 0 Always
Bit 2 - 1 Printhead at right side
Bit 1 - 1 Printhead at left side
Bit 0 - 1 Knife at home position
Byte 5 - Sensors (Buncher):
Bit 7 - 1 Clamp drive jammed closed
Bit 6 - 1 Clamp drive jammed open
Bit 5 - 0 Always
Bit 4 - 1 Clamp drive raised
Bit 3 - 1 Clamp drive lowered
Bit 2 - 1 Printhead at right side
Bit 1 - 1 Printhead at left side
Bit 0 - 1 Knife at home position
Byte 6 - Sensors (Statement):
Bit 7 - 0 Always
Bit 6 - 1 Statement transport (S3) sensor
covered
Bit 5 - 1 Statement printhead sensor (S4)
covered
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ATM Self-Service Diagnostic Status Code Notebook 121
STATEMENT PRINTER
Bit 4 - 0 Always
Bit 3 - 0 Always
Bit 2 - 0 Always
Bit 1 - 1 Statement feed sensor (X12) covered
Bit 0 - 1 Statement capture sensor (X17)
covered
Byte 6 - Sensors (Buncher):
Bit 7 - 0 Always
Bit 6 - 0 Always
Bit 5 - 0 Always
Bit 4 - 0 Always
Bit 3 - 0 Always
Bit 2 - 0 Always
Bit 1 - 1 Statement feed sensor (X12) covered
Bit 0 - 1 Statement capture sensor (X17)
covered
Byte 7 - Sensors (Statement):
Bit 7 - 0 Always
Bit 6 - 0 Always
Bit 5 - 0 Always
Bit 4 - 0 Always
Bit 3 - 0 Always
Bit 2 - 1 Statement exit sensor (S1) covered
Bit 1 - 0 Always
Bit 0 - 1 Statement transport sensor (S2)
covered
Byte 7 - Sensors (Buncher):
Bit 7 - 0 Always
Bit 6 - 0 Always
Bit 5 - 0 Always
Bit 4 - 0 Always
Bit 3 - 1 Media exit sensor (B1) covered
Bit 2 - 0 Always
Bit 1 - 1 Stack area sensor (B2) covered
Bit 0 - 1 Primary transport sensor (B3)
covered

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122 ATM Self-Service Diagnostic Status Code Notebook
 USB STATEMENT PRINTER

USB STATEMENT PRINTER

MSTATUS

MStatus
Meaning
(Dec)
0 Printer OK
1 Print Engine Jam
2 Comms Error
3 Passbook Transport Cover Open
4 Black Mark Error
5 Jam Near Eject/Transport Sensor
7 Paper Not Loaded/Jam before Transport
9 Knife Life Count Nearly Reached
10 Printhead Life Count Nearly Reached
11 Printer Head Open
16 Capture Jam
18 Exit Jam On Capture
19 No Media Present in Transport
36 Capture Bin Full
40 Paper Low
41 Paper Out
42 Head Jam / Knife Jam
43 Power Supply Voltage Error
44 Control Board Error
45 Transport Not Connected On Power Up
46 Print Head Over Temperature (Warning).
10s Transient status. Not reported.
47 Print Head Over Temperature (Error).
48 Print Engine Jam (CAM Motor)
49 Media In Transport
50 Dual Feed Mechanism Jam
51 Buncher Jam
52 Buncher Capture Jam
53 Buncher Present Jam
54 Buncher PS Home Jam
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ATM Self-Service Diagnostic Status Code Notebook 123
USB STATEMENT PRINTER

MStatus
Meaning
(Dec)
55 Buncher Shutter Home Error
56 Buncher Position 1 Home Jam
57 Buncher Flapper Error
58 Buncher Cover Open
59 Upper Cover Open
60 Lower Cover Open
61 Buncher Full
62 Buncher Too Much Data
63 Passbook Transport Busy
64 Passbook Shutter Jam
65 Different Black Mark Paper In Both
Hoppers

M_DATA

Statement Printer (1 or 2-sided)

Byte #1 : Sensor status-1
Bit 7 - BD sensor (Black Dot), 1 = Black
Bit 6 - PE sensor (Paper End of Print engine),
1 = Exhausted
Bits 1 - 5 Reserved, always 0
Bit 0 - Paper low (#1) sensor, 1 = Paper Low
 Byte #2 : Sensor status-2
 Bit 7 - CAM Motor home position sensor, 1 =
Home
 Bit 6 - Reserved, always 0
 Bit 5 - Cover Open Sensor, 1 = Open
 Bit 4 - CBF sensor (Capture Bin Full), 1 =
Full

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 USB STATEMENT PRINTER
Bit 3 - CB sensor (Capture Bin), 1 = Empty
Bit 2 - Exit sensor (Transport exit), 1 =
Blocked
Bit 1 - TJ sensor (Transport Jam), 1 =
Blocked
Bit 0 - HP sensor (Cutter Home Position), 1 =
Home
 Byte #3 : Sensor status-3
 Bit 7 - TOF Paper Jam, 1 = Jam
 Bit 6 - CAM Motor Jam, 1 = Jam
 Bit 5 - Print Engine Paper Jam, 1 = Jam
 Bit 4 - Exit sensor, 1 = Blocked
 Bit 3 - 2ST Paper Auto Detection, 1 = Black
 Bit 2 - Top of Form sensor, 1 = Blocked
 Bit 1 - Reserved, always 0
 Bit 0 - Feed Switch (Standard mode), 1 =
Pushed
 Byte #4 : Motor status
 Bit 7 - CAM Motor, 1 = Going
 Bit 6 - Printing, 1 = In progress
 Bits 3 - 5 Reserved, always 0
 Bit 2 - Transport motor, 1 = Going
 Bit 1 - Cutter motor, 1 = Going
 Bit 0 - Feed motor, 1 = Going
 Byte #5 : Printer status
 Bit 7 - Fault state, 1 = Fault
 Bit 6 - Warning due to Overheated, 1 =
Overheated
 Bit 5 - Non Transport Detection Error, 1 =
Error
 Bit 4 - Warning - Media not cleared after
Manual feed , 1 = Remaining media
 Bit 3 - Paper Type by Auto Paper Detection, 1
= Two side
 Bit 2 - Paper Feed, 1 = Feed
 Bit 1 - Reboot flag , 1 = After reboot
 Bit 0 - Recovery running, 1 = Yes
 Byte #6 : Error status-1
 Bit 7 - Black mark error, 1 = Error

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USB STATEMENT PRINTER
Bit 6 - Thermal head temperature, 1 = Error
Bit 5 - Reserved, always 0
Bit 4 - Transport jam, 1 = Jam
Bit 3 - Cutter jam, 1 = Jam
Bit 2 - Reserved, always 0
Bit 1 - Firmware download error, 1 = Error
Bit 0 - H/W error -unrecoverable- (ROM,
RAM, etc), 1 = Error
 Byte #7 : Error status-2
 Bit 7 - Capture Jam (inc. Customer
tampering), 1 = Jam
 Bit 6 - Cover Open, 1 = Open
 Bit 5 - Paper End (Print engine), 1 =
Exhausted
 Bits 3 - 4 Reserved, always 0
 Bit 2 - Unable to load paper, 1 = Unable
 Bits 0 - 1 Reserved, always 0
 Byte #8 : Warning
 Bit 7 - Illegal sequence or parameter, 1 =
Present
 Bit 6 - 24V Anomaly, 1 = Anomaly
 Bit 5 - Capture - Customer tampering, 1 =
Tampering
 Bit 4 - Reserved, always 0
 Bit 3 - Capture bin full, 1 = Full
 Bit 2 - Executed Present, Purge or Retract w/
o a receipt, 1 = Executed
 Bit 1 - Reserved, always 0
 Bit 0 - Paper low sensor, 1 = Paper Low

Statement Printer Bunch Feeder and Statement/

Passbook variants
 Byte 1 - Sensor status 1
 Bit 7 - BD1 sensor (Black Dot - Left side,
Kinetics), 1 = Black
 Bit 6 - PE sensor (Paper End of Print engine),
1 = Exhausted
 Bit 5 - DF_2b sensor (Upper feeder
positioning sensor), 1 = Blocked
 Bit 4 - DF_1b sensor (Lower feeder
positioning sensor), 1 = Blocked
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 USB STATEMENT PRINTER
Bit 3 - DF_2a sensor (Upper feeder PE
sensor), 1 = Empty
Bit 2 - DF_1a sensor (Lower feeder PE
sensor), 1 = Empty
Bit 1 - Paper low sensor for Upper feeder, 1 =
Paper Low
Bit 0 - Paper low sensor for Lower feeder, 1 =
Paper Low
 Byte 2 - Sensor status 2
 Bit 7 - CAM Motor Home position sensor, 1 =
Home
 Bit 6 - always 0
 Bit 5 - Cover Open Sensor for Print Engine, 1
= Open
 Bit 4 - CBF sensor (Capture Bin Full), 1 =
Full
 Bits 1 - 3 Reserved, always 0
 Bit 0 - HP sensor (Cutter Home Position), 1 =
Home
 Byte 3 - Sensor status 3
 Bit 7 - Top of Form Paper Jam, 1 = Jam
 Bit 6 - CAM Motor Jam, 1 = Jam
 Bit 5 - Print Engine Paper Jam, 1 = Jam
 Bit 4 - Exit sensor, 1 = Blocked
 Bit 3 - 2ST Paper Auto Detection, 1 = Black
 Bit 2 - TOF Sensor status, 1 = Blocked
 Bit 1 - Upper Feed Switch, 1 = Pushed
 Bit 0 - Lower Feed Switch, 1 = Pushed
 Byte 4 - Motor status
 Bit 7 - CAM Motor, 1 = Going
 Bit 6 - Printing , 1 = In progress
 Bit 5 - always 0
 Bit 4 - Upper feed motor, 1 = Going
 Bit 3 - Lower feed motor, 1 = Going
 Bit 2 - Reserved, always 0
 Bit 1 - Cutter motor, 1 = Going
 Bit 0 - Feed motor, 1 = Going
 Byte #5 : Printer status
 Bit 7 - Fault state, 1 = Fault
 Bit 6 - Warning due to Overheated, 1 =
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Overheated
Bit 5 - Non Transport Detection Error, 1 =
Error
Bit 4 - Warning - Media not cleared after
Manual feed , 1 = Remaining media
Bit 3 - Paper Type by Auto Paper Detection, 1
= Two side
Bit 2 - Paper Feed, 1 = Feed
Bit 1 - Reboot flag , 1 = After reboot
Bit 0 - Recovery running, 1 = Yes
 Byte #6 : Error status-1
 Bit 7 - Black mark error, 1 = Error
 Bit 6 - Thermal head temperature, 1 = Error
 Bits 4 - 5 Reserved, always 0
 Bit 3 - Cutter jam, 1 = Jam
 Bit 2 - Reserved, always 0
 Bit 1 - Firmware download error, 1 = Error
 Bit 0 - H/W error -unrecoverable- (ROM,
RAM, etc), 1 = Error
 Byte #7 : Error status-2
 Bit 7 - Reserved , always 0
 Bit 6 - Cover Open, 1 = Open
 Bit 5 - Paper End (Print engine), 1 =
Exhausted
 Bit 4 - Paper End Upper Feeder, 1 = Empty
 Bit 3 - Paper End Lower Feeder, 1 = Empty
 Bit 2 - Unable to load paper, 1 = Unable
 Bit 1 - Unable to load paper in Upper Feeder,
1 = Unable
 Bit 0 - Unable to load paper in Lower Feeder,
1 = Unable
 Byte #8 : Warning
 Bit 7 - Illegal sequence or parameter, 1 =
Present
 Bit 6 - 24V Anomaly, 1 = Anomaly
 Bit 5 - Capture - Customer tampering, 1 =
Tampering
 Bit 4 - Reserved, always 0
 Bit 3 - Capture bin full, 1 = Full
 Bit 2 - Executed Present, Purge or Retract w/
o a receipt, 1 = Executed
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128 ATM Self-Service Diagnostic Status Code Notebook
 USB STATEMENT PRINTER
Bit 1 - Upper Paper low sensor, 1 = Paper
Low
Bit 0 - Lower Paper low sensor, 1 = Paper
Low

Note: Bytes 9 - 13 are applicable to the Statement

Passbook variants. The Bunch Feeder variants report
these bytes as zero.
 Byte #9, Sensor status on PB-1
 Bit - 7 Upper Alignment Roller, 1 = Not
Home
 Bit - 6 Platen up/down, 1 = Up
 Bit - 5 Reserved, always 0
 Bit - 4 Front Pinch Up/Down, 1 = Up
 Bit - 3 Reserved (HMS CA motor, Sensor) -
 Bit - 2 Alignment Roller Up/Down, 1 = Up
 Bit - 1 PB Right AL Shutter, 1 = Up
 Bit - 0 Exit Pinch Up/Down, 1 = Up
 Byte #10: Sensor status on PB-2
 Bit 7 - Reserved, always 0
 Bit 6 - Shutter Open , 1 = Closed
 Bit 5 - CA Home Position , 1 = not Home
Position
 Bit 4 - Front upper unit cover open , 1 =
Closed
 Bit 3 - PRT unit cover open , 1 = Closed
 Bits 0 - 2 Reserved, always 0
 Byte #11: Sensor status on PB-3
 Bit 7 - P6 Length check (max), 1 = paper
present
 Bit 6 - P5 Length check (min), 1 = paper
present
 Bit 5 - P4 Bottom edge of MS, 1 = paper
present
 Bit 4 - P3 Front Shutter, 1 = paper present
 Bit 3 - P2B Media width check Left (B), 1 =
paper present
 Bit 2 - P2A Media width check Left (A), 1 =
paper present
 Bit 1 - P1 Media width check Right, 1 = paper
present
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USB STATEMENT PRINTER
Bit 0 - P0 Media width check Right, 1 =
paper present
 Byte #12: Sensor status on PB-4
 Bit 7 - Reserved, always 0
 Bit 6 - Capture Bin Sensor, 1 = paper present
 Bit 5 - Reserved, always 0
 Bit 4 - P11 ST Capture Bin exit, 1 = paper
present
 Bit 3 - P10 ST Paper Jam, 1 = paper present
 Bit 2 - P9 PLF Roller Up/down sensor, 1 =
paper present
 Bit 1 - P8 Right Align sensor (REAR), 1 =
paper present
 Bit 0 - P7 Right Align sensor (FR), 1 = paper
present
 Byte #13: Error status on PB-5
 Bit 7 - Paper on the Transport including
Present position , 1 = Present
 Bit 6 - Reserved, always 0
 Bit 5 - Reserved, always 0
 Bit 4 - Capture Jam, 1 = Jam
 Bit 3 - Shutter Jam, 1 = Jam
 Bit 2 - Transport Jam, 1 = Jam
 Bit 1 - PB (Transport) Cover Open, 1 = Open
 Bit 0 - PB (Transport) busy, 1 = busy

Note: Bytes 14 - 18 are applicable to the Bunch Feeder

Variants, the Statement Passbook variants report these
bytes as zero.
 Byte #14 : Sensor Status - Bunch and Dual
Feeder
 Bit 7 - Bunch Position1 HP sensor (S09), 1 =
Not Home
 Bit 6 - Bunch Paper Stopper (S07), 1 = Not
Home
 Bit 5 - Bunch Capture Bin sensor (S06), 1 =
Present
 Bit 4 - Bunch Paper Exit sensor (S05), 1 =
Covered
 Bit 3 - Bunch paper position sensor (S04), 1 =
Covered
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 USB STATEMENT PRINTER
Bit 2 - Bunch timing sensor (S02), 1 = Down
Bit 1 - Cover open sensor for Upper feeder, 1
= Open
Bit 0 - Cover open sensor for Lower feeder, 1
= Open
Byte #15 : Sensor Status - Bunch
Bit 7 - Reserved, always 0
Bit 6 - BD3 sensor (Black Dot) - Left side
(Side-W position) , 1 = Black
Bit 5 - BD2 sensor (Black Dot) - Center, 1 =
Black
Bit 4 - Bunch Cover open2 sensor (S15), 1 =
Open
Bit 3 - Bunch Cover open1 sensor (S14), 1 =
Open
Bit 2 - Bunch Capture Flapper2 (S13), 1 =
Closed
Bit 1 - Bunch Capture Flapper1 (S12), 1 =
Closed
Bit 0 - Bunch Shutter HP sensor (S11), 1 =
Not Home
 Byte #16 : Motor status - Bunch
 Bits 6 - 7 - Reserved, always 0
 Bit 5 - Bunch Motor 06, 1 = Going
 Bit 4 - Bunch Motor 05, 1 = Going
 Bit 3 - Bunch Motor 04, 1 = Going
 Bit 2 - Bunch Motor 03, 1 = Going
 Bit 1 - Bunch Motor 02, 1 = Going
 Bit 0 - Bunch Motor 01, 1 = Going
 Byte #17 : Error status - Bunch and Dual Feeder
 Bit 7 - Bunch Position1 HP Error, 1 = Error
 Bit 6 - Bunch Shutter HP Error, 1 = Error
 Bit 5 - Bunch Paper Stopper HP Jam, 1 =
Error
 Bit 4 - Bunch Paper Jam - Capture motion, 1
= Error
 Bit 3 - Bunch Paper Jam - Present motion, 1
= Error
 Bit 2 - Bunch Paper Jam - Bunching motion,
1 = Error
 Bit 1 - Cover Open Error - Upper Feeder, 1 =
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USB STATEMENT PRINTER
Error
Bit 0 - Cover Open Error - Lower feeder, 1 =
Error
 Byte #18 : Error status - Bunch
 Bit 7 - Paper at Present position, 1= Present
 Bit 6 - Unable to initialize due to remaining
paper, 1 = Unable
 Bit 5 - Print data are beyond the next BM, 1
= Over page
 Bits 3 - 4 Reserved, always 0
 Bit 2 - Black mark pitch is different between
Upper and Lower Feeder, 1 = Different pitch
 Bit 1 - Cover Open1 Error, 1 = Error
 Bit 0 - Bunch Capture Flapper Error, 1 =
Error

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 80-COLUMN THERMAL PRINTER

80-COLUMN THERMAL PRINTER

M_STATUS

M_STATUS Meaning
00 Operation successful
01 Mechanical jam
02 Communications error (fatal)
03 Not used
04 Black mark error (fatal)
05 Media jam (fatal)
05 Exit sensor error (warning)
06 Not used
07 Paper out (fatal)
08 Ribbon needs to be replaced now
(fatal)*
08 Ribbon needs to be replaced soon
(warning)*
09 Knife needs to be replaced soon
(warning)
10 Printhead needs to be replaced now
(fatal)*
10 Printhead needs to be replaced soon
(warning)*
11 Printer left open (fatal)
12 Not used
13 Not used
14 Not used
15 Not used
16 Capture jam (fatal)
17 Media removed by customer during
capture (routine)
18 Media stuck in throat, unable to pull
into printer (suspend)
19 No media present at start of command
(routine)

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80-COLUMN THERMAL PRINTER

M_STATUS Meaning
20 Printer malfunction- media present
(routine)
21 Bin overfill (fatal)
22 Print attempted beyond end of
statement (routine)
23 Printer fatal (fatal)
30 Illegal media (routine)
33 Buncher Comms failure (fatal)#
34 Clamp Drive jammed open (fatal)#
35 Clamp Drive jammed closed (fatal)#
36 Capture Bin full (warning)

# Applies to buncher only version.

* These error messages do not apply to the thermal
printer. However, when they are generated, “State of
Health” clearance in “Supervisory Mode” is required.
Refer to Customer documentation for more information.

M_DATA
Byte 0 - Status and Sensors:
Bit 7 - 0 Always*
Bit 6 - 1 Fault status
Bit 5 - 0 Always
Bit 4 - 1 Exit sensor (S1)1 covered
Bit 3 - 1 Paper set sensor (ES6) active
Bit 2 - 1 Black dot sensors (ES4&5) covered
Bit 1 - 1 Paper low status (S11/12) active
Bit 0 - 0 Always
1 See heading “Sensor Locations”

* Signifies bit is set to zero

Byte 1 - Command or Phase:
0A= Not used
09 - Not used
08 - Determine/Disable
07 - Capture
06 - Eject
05 - Not used
04 - Exercise mechanism (Diagnostics Only)
03 - Not used
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02 - Special print
01 - Action print stream
00 - Report tally mnemonics (Diagnostics)
00 - Reset
Byte 2 - Status and Sensors:
Bit 7 - 0 Buncher comms error
Bit 6 - 1 Comms error
Bit 5 - 1 No document
Bit 4 - 1 Cutter jam
Bit 3 - 0 Always
Bit 2 - 1 Positioned at last line
Bit 1 - 1 Mechanical jam
Bit 0 - 1 Media jam
Byte 3 - Status:
Bit 7 - 1 Printer RAM failure
Bit 6 - 1 Printer ROM failure
Bit 5 - 1 Media jam during capture
Bit 4 - 1 Media jam towards exit
Bit 3 - 1 Media jam towards capture bin
Bit 2 - 0 Always
Bit 1 - 0 Always
Bit 0 - 0 Always
Byte 4 - Sensors:
Bit 7 - 0 Always
Bit 6 - 0 Always
Bit 5 - 0 Always
Bit 4 - 1 Transport open - Transport open
sensor (S10) or
Print Engine open - Head close sensors 1 & 2
(ES2) active
Bit 3 - 1 Capture bin NOT empty - Capture
area sensors 1 or 2 (S8/S9) active
Bit 2 - 1 Paper out detected - Paper set sensor
(ES6) active
Bit 1 - 1 Paper low detected - Paper low
sensor (S11/S12) active
Bit 0 - 1 Black dot sensors (ES4&5) covered
Byte 5 - Sensors (Statement only):
Bit 7 - 0 Always
Bit 6 - 0 Always
Bit 5 - 1 Transport open- Transport open
sensor (S10) or Print Engine open- Head
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80-COLUMN THERMAL PRINTER
close sensors 1 & 2 (ES2) active
Bit 4 - 0 Always
Bit 3 - 0 Always
Bit 2 - 0 Always
Bit 1 - 0 Always
Bit 0 - 1 Knife at home position
Byte 5 - Sensors (Buncher option):
Bit 7 - 1 Clamp drive jammed closed
Bit 6 - 1 Clamp drive jammed open
Bit 5 - 1 Transport open- Transport open
sensor (S10) or (Print Engine open- Head
close sensors 1 & 2 (ES2) active
Bit 4 - 1 Clamp drive raised - Pinch open
sensor (S3) active
Bit 3 - 1 Clamp drive lowered - Pinch closed
sensor (S4) active
Bit 2 - 0 Always
Bit 1 - 0 Always
Bit 0 - 1 Knife at home position
Byte 6 - Sensors: (Statement and Buncher)
Bit 7 - 1 Capture entry sensor (S7) covered
Bit 6 - 1 Stack entry sensor (S6) covered
Bit 5 - 0 Always
Bit 4 - 0 Always
Bit 3 - 0 Always
Bit 2 - 0 Always
Bit 1 - 1 Paper set sensor (ES6) covered
Bit 0 - 1 Capture entry sensor (S7) covered
Byte 7 - Sensors (Statement only):
Bit 7 - 0 Always
Bit 6 - 0 Always
Bit 5 - 0 Always
Bit 4 - 0 Always
Bit 3 - 1 Exit sensor (S1) covered
Bit 2 - 0 Always
Bit 1 - 0 Always
Bit 0 - 0 Always
Byte 7 - Sensors (Buncher option):
Bit 7 - 0 Always
Bit 6 - 0 Always
Bit 5 - 0 Always
Bit 4 - 0 Always
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Bit 3 - 1 Exit sensor (S1) covered
Bit 2 - 1 Stack area sensor (S5) covered
Bit 1 - 1 Stack entry sensor (S6) covered
Bit 0 - 1 Stack area sensor (S5) covered

Sensor Locations
The following figure shows the location and numbering
of the sensors in the printer:

SN1 - Media Insertion SN2 - Magnetic head

read/write position
SN3 - Print position SN4 - Line find position
SN5 - Turn page position SN8 - Escape route
SN14 - Print head right SN15 - Print head left
home position home position
SN17 - Platen shutter SN18 - Platen up/down
close position
SN19 - Platen home SN21 - Turn page timing
position
SN22 - Platen shutter SN23 - Turn page book
open guide close
SN24 - Inserted media SN25 - Turn page roller
width middle position
SN26 - Turn page book SN27 - Magnetic head
guide open right home
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80-COLUMN THERMAL PRINTER

SN28 - Magnetic head left SN29 - Magnetic head

home encoder
SN30 - Magnetic plate SN31 - Capture bin
position
SN32 - Media at mid SN45 - Print unit open
transport position
SN46 - Passbook
alignment covered

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 USB THERMAL PRINTERS

USB THERMAL PRINTERS

JOURNAL PRINTER MSTATUS

M_STATUS Meaning
0 Printer OK
5 Paper Out
7 Paper Not Loaded
8 Communications Error
9 Printer Open
11 Printhead Needs Replaced Soon
14 Printhead Needs Replaced Now
19 Paper Not Winding
20 Mechanism Jammed
24 Power Supply Voltage Error
25 Control Board Error
26 Head Over Heated (recoverable). 10s
Transient status. Not reported.
27 Head Burnt Out (non-recoverable)
28 Paper Low

RECEIPT PRINTER MSTATUS

M_STATUS Meaning
0 Printer OK
1 Head Jam / Knife Jam
3 Black Mark Error
5 Paper Out
7 Paper not loaded or Jam before transport
8 Communications Error
9 Printer Open
11 Printhead needs replaced soon
12 Knife needs replaced soon
14 Printhead needs replaced now
16 Eject Jam
17 Transport Jam
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USB THERMAL PRINTERS

M_STATUS Meaning
18 Capture Jam
21 No Receipt During Control
23 Capture Bin Full
24 Power Supply Voltage Error
25 Control Board Error
26 Head Over Heated (recoverable). 10s
Transient status. Not reported.
27 Head Burnt Out (non-recoverable)
28 Paper Low
29 Exit Jam On Capture
30 Knife needs replaced now.
31 Receipt Transport Not Connected On
Power Up
32 Media Not Cleared
34 Dual Feed Mechanism Jam

M_DATA

Receipt Printer
Bytes 0 to 8 refer to the Receipt Printer (1ST Receipt, 2ST
Receipt, 1ST Dual Roll Receipt)
Bytes 0 to 18 refer to the Receipt Printer (2ST Dual Roll
Receipt)
Byte 0 - Printer Indication
30H - Receipt Printer
Byte 1 - Sensor status 1
Bit 7 - BD sensor (Black Dot), 1=Black
Bit 6 - PE sensor (Paper End of Print engine),
1=Exhausted
Bit 5 - DF_2b sensor (Dual feeder #2
positioning sensor), 1 = Blocked
Bit 4 - DF_1b sensor (Dual feeder #1
positioning sensor), 1 = Blocked
Bit 3 - DF_2a sensor (Dual feeder #2 PE
sensor), 1 = Empty
Bit 2 - DF_1a sensor (Dual feeder #1 PE
sensor), 1 = Empty
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 USB THERMAL PRINTERS
Bit 1 - Paper low (#2) sensor, 1 = Paper Low
Bit 0 - Paper low (#1) sensor, 1 = Paper Low
 Byte 2 - Sensor status 2
 Bit 7 - always 0
 Bit 6 - always 0
 Bit 5 - Cover Open Sensor, 1 = Open
 Bit 4 - CBF sensor (Capture Bin Full), 1 =
Full
 Bit 3 - CB sensor (Capture Bin), 1 = Empty
 Bit 2 - Exit sensor (Transport exit), 1 =
Blocked
 Bit 1 - TJ sensor (Transport Jam), 1 =
Blocked
 Bit 0 - HP sensor (Cutter Home Position), 1
=Home
 Byte 3 - Sensor status 3
 Bit 7 - Paper Jam for TOF Sensor, 1 = Jam
 Bits 4 to 6 - always 0
 Bit 3 - 2ST Paper Auto Detection Sensor, 1 =
Black
 Bit 2 - TOF sensor status, 1 = Blocked
 Bit 1- always 0
 Bit 0 - Feed Switch (Standard model or
Feeder #1), 1 = Pushed
 Other Bits, always 0
 Byte 4 - Motor status
 Bit 7 - always 0
 Bit 6 - Printing , 1 = In progress
 Bit 5- always 0
 Bit 4 - Dual feed motor #2, 1 = Going
 Bit 3 - Dual feed motor #1, 1 = Going
 Bit 2 - Transport motor, 1 = Going
 Bit 1 - Cutter motor, 1 = Going
 Bit 0 - Feed motor, 1 = Going
 Byte 5 - Printer status
 Bit 7 - Fault state, 1 = Fault
 Bit 6 - Warning due to Over Heated, 1 = Over
Heated
 Bit 5 - Non Transport Detection, 1 = Error
 Bit 4 - Warning - Media not cleared after
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USB THERMAL PRINTERS
Manual feed, 1 = Remained
Bit 3 - Paper Type by Auto Paper Detection
(FR Feeder), 1 = Two sided
Bit 2 - Paper Feed, 1 = Feed
Bit 1 - Reboot flag, 1 = After reboot
Bit 0 - Recovery running, 1 = Yes
Other Bits, always 0
 Byte 6 - Error status 1
 Bit 7 - Black mark error, 1 = Error
 Bit 6 - Thermal head temperature, 1 = Error
 Bit 5 - always 0
 Bit 4 - Transport jam, 1 = Jam
 Bit 3 - Cutter jam, 1 = Jam
 Bit 2 - Dual feeder jam, 1 = Jam
 Bit 1 - Flash Erase/Write error or Memory
full, 1 = Error
 Bit 0 - H/W error -unrecoverable- (ROM,
RAM, etc), 1 = Error
 Byte 7 - Error status 2
 Bit 7 - Capture Jam (inc. Customer
tampering), 1 = Jam
 Bit 6 - Cover Open, 1 = Open
 Bit 5 - PE (Print engine), 1 = Exhausted
 Bit 4 - PE feeder #2, 1 = Empty
 Bit 3 - PE feeder #1, 1 = Empty
 Bit 2 - Unable to load paper (Std model), 1 =
Unable
 Bit 1 - Unable to load paper feeder #2, 1 =
Unable
 Bit 0 - Unable to load paper feeder #1, 1 =
Unable
 Byte 8 - Warning
 Bit 7 - illegal sequence or parameter, 1 =
Present
 Bit 6 - 24V Anomaly, 1 = Anomaly
 Bit 5 - Capture - Customer tampering, 1 =
Tampering
 Bit 4 - always 0
 Bit 3 - Capture bin full, 1 = Full
 Bit 2 - Executed Present, Purge or Retract w/
o a receipt, 1 = Executed
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 USB THERMAL PRINTERS
Bit 1 - Paper low (#2) sensor, 1 = Paper Low
Bit 0 - Paper low (#1) sensor, 1 = Paper Low
 Byte 9 - Reserved
 Always 0
 Byte 10 - Reserved
 Always 0
 Byte 11 - Reserved
 Always 0
 Byte 12 - Reserved
 Always 0
 Byte 13 - Reserved
 Always 0
 Byte 14 - Reserved
 Always 0
 Byte 15 - Sensor status
 Bit 7 - Paper Type by Auto Paper Detection
(BK Feeder), 1 = Two sided
 Other Bits, always 0
 Byte 16 - Reserved
 Always 0
 Byte 17 - Reserved
 Always 0
 Byte 18 - Reserved
 Always 0

Journal Printer
Unspecified bits in each byte are always 0.
 Byte 0 - Printer Indication
 31H - Journal Printer
 Byte 1 - Sensor status 1
 Bit 6 - PE sensor (Paper End of Print engine),
1=Exhausted
 Bit 0 - Paper low (#1) sensor, 1 = Paper Low
 Byte 2 - Sensor status 2
 Bit 6 - Winding Jam sensor, 1 = High level
 Bit 5 - Cover Open Sensor, 1 = Open
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USB THERMAL PRINTERS
Byte 3 - Sensor status 3
Bit 0 - Feed Switch (Standard model or
Feeder #1), 1 = Pushed
 Byte 4 - Motor status
 Bit 6 - Printing , 1 = In progress
 Bit 5- Winding motor, 1 = Going
 Bit 0 - Feed motor, 1 = Going
 Byte 5 - Printer status
 Bit 7 - Fault state, 1 = Fault
 Bit 6 - Warning due to Over Heated, 1 = Over
Heated
 Bit 1 - Reboot flag, 1 = After reboot
 Bit 0 - Recovery running, 1 = Yes
 Other Bits, always 0
 Byte 6 - Error status 1
 Bit 7 - Black mark error, 1 = Error
 Bit 6 - Thermal head temperature, 1 = Error
 Bit 5 - Winding jam, 1 = Jam
 Bit 1 - Flash Erase/Write error or Memory
full, 1 = Error
 Bit 0 - H/W error -unrecoverable- (ROM,
RAM, etc), 1 = Error
 Byte 7 - Error status 2
 Bit 6 - Cover Open, 1 = Open
 Bit 5 - PE (Print engine), 1 = Exhausted
 Bit 2 - Unable to load paper (Std model), 1 =
Unable
 Bit 1 - Unable to load paper feeder #2, 1 =
Unable
 Bit 0 - Unable to load paper feeder #1, 1 =
Unable
 Byte 8 - Warning
 Bit 7 - illegal sequence or parameter, 1 =
Present
 Bit 6 - 24V Anomaly, 1 = Anomaly
 Bit 4 - Paper not wound, 1 = Not wound
 Bit 0 - Paper low (#1) sensor, 1 = Paper Low

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144 ATM Self-Service Diagnostic Status Code Notebook
 ENHANCED PAGE TURNING PASSBOOK PRINTER

ENHANCED PAGE TURNING PASSBOOK

PRINTER

M-STATUS

M_STATUS Meaning
0 Operation successful
1 Blank track
2 Track not supported
3 Read error
4 Write error
5 No passbook in reader at start of
command
6 Error recovery successful
7 Passbook jam
8 Too many consecutive read errors
9 Too many consecutive write errors
10 Too many consecutive passbook jams
11 Device inoperative
12 Format error
13 RS-232 communications error
14 Passbook jammed in throat - possible
customer tampering
15 Book jammed - unable to capture
20 Book removed by customer during
capture
22 Ribbon needs to be replaced soon
23 Printhead needs to be replaced soon
24 Barcode error
25 Ribbon needs to be replaced now
26 Printhead needs to be replaced now
27 Capture bin overfill
28 Mechanical jam
31 Blank page
36 Capture bin full
37 Page turn error
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ENHANCED PAGE TURNING PASSBOOK PRINTER

M_STATUS Meaning
38 Too many consecutive page turn errors
40 Page turn book mechanism jammed
41 Main electronics board failure
44 Book present

M_DATA
Byte 0 - Command or Phase:
00 - Reset
01 - Accept
02 - Read
03 - Write
04 - Determine State
05 - Eject
06 - Print
07 - Disable
08 - Define Document
09 - Not used
0A - Page Number
0B - Check Line
0C - Report Configuration
0D - Report Definition
0E - Book Detection
0F - Book Insertion
10 - Book Removal
11 - Exercise Mechanism
12 - Not Used
13 - Not Used
14 - Capture
15 - Multiple Line Print
16 - Not Used
17 - Define Scan
18 - Define Magnetics
19 - Not Used
1A - Line Scan
1B - Page Turn Forward
1C - Page Turn Backward
1D - Sensor Status test
1E - Report Firmware Version
1F - Download Firmware

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 ENHANCED PAGE TURNING PASSBOOK PRINTER
Byte 1 - MAG Read/Write Status:
Bit 7 - 0 always
Bit 6 - 0 always
Bit 5 - 0 always
Bit 4 - 0 always
Bit 3 - 0 always
Bit 2 - 1 for ISO track
Bit 1 - 1 for IBM track
Bit 0 - 1 for DIN track
Byte 2, Byte3, Byte 4 and Byte 5

M_DATA Byte
(2) (3) (4) (5) Error Description
30h 30h 30h 31h Data Format Error
31h 30h 30h 30h Undefined ESC Sequence
31h 30h 30h 32h Undefined Print Code
31h 30h 30h 33h Incorrect Escape Sequence
31h 30h 30h 38h Illegal Double Byte Sequence
31h 30h 32h 30h Illegal LF/CR Sequence
31h 30h 32h 38h Illegal Sequence
31h 30h 33h 31h Undefined magnetic stripe data
31h 30h 33h 32h Illegal Magnetic Stripe Format
31h 30h 34h 31h No media Present
32h 33h 32h 30h Illegal Passbook Type Detected
33h 31h 30h 31h Power Supply Transistor Short
Error
33h 31h 30h 32h Printhead Transistor Short
Error
33h 31h 30h 33h Ground Side Transistor Short
Error
33h 31h 30h 34h MS Write Transistor Open
Error
33h 32h xxh xxh Printhead Power Supply
Transistor Open Error

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ENHANCED PAGE TURNING PASSBOOK PRINTER

M_DATA Byte
33h 33h 30h 31h Solenoid Power Supply Open
Error
33h 33h 30h 32h Platen Solenoid Transistor
Open Error
(2) (3) (4) (5) Error Description
33h 34h 30h 31h Printhead Transistor Open
Error
33h 34h 30h 32h Printhead Power Supply
Transistor Open Error
33h 35h xxh xxh Solenoid/Stepper Motor
Transistor Open Error
33h 36h 30h 31h Stepper Motor, Ground Side,
Transistor Open Error
33h 37h 30h 31h Printhead Dot Alarm
34h 31h xxh xxh Sensor Check Error
34h 32h xxh xxh Printhead Jam
34h 34h 30h 30h Magnetic Head Jam
34h 35h 30h 30h Shutter Jam
35h 30h 30h 30h Protocol Error
36h xxh xxh xxh Paper Ejection Error
37h xxh xxh xxh Paper Retraction Error
38h xxh xxh xxh Media Jam
39h xxh xxh xxh Transport Jam, (Forward
Direction)
3Bh 04h xxh xxh Transport jam while
attempting to Accept or Eject.
Customer tampering
3Bh 08h xxh xxh Illegal media - book too small/
large
41h xxh xxh xxh Transport Jam, (Reverse
Direction)
42h xxh xxh xxh Printhead Control Timeout
43h xxh xxh xxh Magnetic Head Control timeout
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 ENHANCED PAGE TURNING PASSBOOK PRINTER

M_DATA Byte
45h 30h xxh xxh Page Turn Error
45h 38h xxh xxh Read Error, (Blank Track)
45h 39h xxh xxh Read Error
46h 38h xxh xxh Write Error, (Blank Track)
46h 39h xxh xxh Write Error

Sensor Values at End of Command

The remaining bytes of M_DATA (Bytes 6 to 10) report
the sensor values at the completion of the command.
These bytes are always generated except when there has
been an RS-232 communications error or a main
electronic board failure.
Byte 6 - Sensors:
Bit 7 - Turn page detection sensor 1 S25
Bit 6 - Capture bin not empty S21
Bit 5 - 0 always
Bit 4 - 0 always
Bit 3 - 0 always
Bit 2 - Media at magnetic head position S3
Bit 1 - 0 always
Bit 0 - Media insertion sensor S2 covered
Byte 7 - Sensors:
Bit 7 - 0 always
Bit 6 - 0 always
Bit 5 - 0 always
Bit 4 - Media at width sensor S5
Bit 3 - Media at last transport position S12
Bit 2 - Media at line find position S8
Bit 1 - 0 always
Bit 0 - Turn page detection sensor 2 S26
Byte 8 - Sensors:
Bit 7 - 0 always
Bit 6 - 0 always
Bit 5 - 0 always
Bit 4 - 0 always
Bit 3 - 0 always
Bit 2 - 0 always
Bit 1 - 0 always

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ENHANCED PAGE TURNING PASSBOOK PRINTER
Bit 0 - 0 always
Byte 9 - Sensors:
Bit 7 - 0 always
Bit 6 - 0 always
Bit 5 - 0 always
Bit 4 - 0 always
Bit 3 - Front shutter open S24
Bit 2 - Turn page mechanism sensor S10
Bit 1 - Magnetic head left home position
Bit 0 - Print head left home position S7
Byte 10 - Sensors:
Bit 7 - 0 always
Bit 6 - 0 always
Bit 5 - 0 always
Bit 4 - 0 always
Bit 3 - 0 always
Bit 2 - 0 always
Bit 1 - 0 always
Bit 0 - 0 always

Printer Firmware Error Codes

The Enhanced Page Turning Passbook Printer does not
return any firmware error codes.

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 USB PASSBOOK PRINTER

USB PASSBOOK PRINTER

M-STATUS

M_STATUS Meaning
0 Operation successful
5 No passbook in reader at start of
command
6 Error recovery successful
7 Passbook jam
10 Too many consecutive passbook jams
11 Device inoperative
12 Format error
13 Communications error
14 Passbook jammed in throat - possible
customer tampering
15 Book jammed - unable to capture
16 Shutter jammed open
17 Shutter jammed closed
20 Book removed by customer during
capture
22 Ribbon needs to be replaced soon
23 Print head needs to be replaced soon
25 Ribbon needs to be replaced now
26 Print head needs to be replaced now
27 Capture bin overfill
28 Mechanical jam
29 Print head open
36 Capture bin full
41 Control board failure
44 Book present
45 Transport cover open
46 Transport jam
48 Statement operation in progress,
printer busy

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USB PASSBOOK PRINTER

M_DATA
Byte 0 - Command or Phase:
00 - Reset
01 - Accept
04 - Determine State
05 - Eject
06 - Print
07 - Disable
08 - Define Document
0D - Report Definition
0E - Book Detection
11 - Exercise Mechanism
14 - Capture
15 - Multiple Line Print
1D - Sensor Status test

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 USB PASSBOOK PRINTER
Byte 1 - MAG Read/Write Status:
Always 0
Byte 2, Byte3, Byte 4, Byte 5, Byte 6, Byte 7

M_DATA Byte Error Description

(2) (3) (4) (5) (6) (7)
33h 31h 30h 31h 30h 30h RAM Error
33h 32h 30h 31h 30h 30h ROM Error
33h 33h xxh xxh xxh xxh Thermistor (Print
Head) Error
33h 34h xxh xxh xxh xxh Thermistor (Out side
temperature) Error
33h 35h xxh xxh xxh xxh Carriage
Initialization Error
33h 36h xxh xxh xxh xxh Exit Shutter
Initialization Error
33h 37h xxh xxh xxh xxh Right Alignment
Initialization Error
33h 38h xxh xxh xxh xxh Right Alignment
Roller Initialization
Error
33h 39h xxh xxh xxh xxh Front Pinch Roller
Initialization Error
33h 3ah xxh xxh xxh xxh Platen up / down
Initialization Error
34h 35h xxh xxh xxh xxh Exit Shutter Jam
32h 33h 32h 30h 30h 30h Passbook's
dimensions are out
with the media spec
36h 30h xxh xxh xxh xxh Passbook jam reverse
37h 30h xxh xxh xxh xxh Passbook jam
forward
38h 30h xxh xxh xxh xxh Passbook jam power
on
39h 30h xxh xxh xxh xxh Transport timeout
feeding
3bh 30h xxh xxh xxh xxh Transport jammed
3bh 01h xxh xxh xxh xxh No passbook at exit

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USB PASSBOOK PRINTER

M_DATA Byte Error Description

3bh 02h xxh xxh xxh xxh Book is removed by
customer
3bh 04h xxh xxh xxh xxh Book is jammed in
transport
3bh 08h xxh xxh xxh xxh Passbook length is
out of spec (short or
long)
41h 30h xxh xxh xxh xxh Transport timeout
ejecting
42h 30h xxh xxh xxh xxh Printhead jam
34h 36h xxh xxh xxh xxh Cover Open Sensor
35h 30h 30h 30h 30h 30h Data overrun
F0h 30h 30h 30h 30h 30h Passbook printer is
not selected by
printer driver
30h 30h 30h 31h 30h 30h Command received
out of sequence
31h 30h 30h 30h 30h 30h Unidentified
command
31h 30h 30h 33h 30h 30h Incorrect command
length
31h 30h 34h 31h 30h 30h Command requires
media and no media
present
40h 30h 30h 30h 30h 30h No error

Byte 8 - Sensors
Bit 7 - 0 always
Bit 6 - Platen up/down, 0 = Down, 1 = Up
Bit 5 - 0 always
Bit 4 - Front Pinch Up/Down, 0 = Down, 1 =
Up
Bit 3 - 0 always
Bit 2 - Alignment Roller Up/Down, 0 = Down,
1 = Up
Bit 1 - Passbook Right Align Shutter, 0 =
Down, 1 = Up
Bit 0 - Shutter (close), Exit Pinch Up/Down, 0
= Down, 1 = Up
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 USB PASSBOOK PRINTER
Byte 9 - Sensors:
Bit 7 - 0 always
Bit 6 - Shutter Open, 0 = Open, 1 = Closed
Bit 5 - CA(carriage) Home Position, 0 =
Home, 1 = Not Home
Bit 4 - Front upper unit cover open, 0 = Open,
1 = Closed
Bit 3 - Printer unit cover open, 0 = Open, 1 =
Closed
Bit 2 - Reserved (Page Turn Table (R)), 0
always
Bit 1 - Reserved (Page Turn Flapper (F)), 0
always
Bit 0 - Reserved (Page Turn Table), 0 always
 Byte 10 - Sensors:
 Bit 7 - P6 Length check (max), 0 = no media,
1 = media exists
 Bit 6 - P5 Length check (min), 0 = no media, 1
= media exists
 Bit 5 - P4 Bottom edge of MS, 0 = no media, 1
= media exists
 Bit 4 - P3 Front Shutter, 0 = no media, 1 =
media exists
 Bit 3 - P2B Media width check Left (B), 0 =
no media, 1 = media exists
 Bit 2 - P2A Media width check Left (A), 0 =
no media, 1 = media exists
 Bit 1 - P1 Media width check Right, 0 = no
media, 1 = media exists
 Bit 0 - P0 Media width check Right, 0 = no
media, 1 = media exists
 Byte 11 - Sensors
 Bit 7 - 0 always
 Bit 6 - Capture Bin Sensor, 0 = no media, 1 =
media exists
 Bit 5 - 0 always
 Bit 4 - P11 Capture Bin exit, 0 = no media, 1
= media exists
 Bit 3 - P10 Paper Jam, 0 = no media, 1 =
media exists
 Bit 2 - 0 always
 Bit 1 - P8 Right Align sensor (REAR, 0 = no
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USB PASSBOOK PRINTER
media, 1 = media exists
Bit 0 - P7 Right Align sensor (FR), 0 = no
media, 1 = media exists

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156 ATM Self-Service Diagnostic Status Code Notebook
 OPEN DOCUMENT PRINTER

OPEN DOCUMENT PRINTER

M_STATUS

M_STATUS Meaning
00 Operation successful
01 Mechanical jam
02 Communications error / command
specification error
03 Transport left open
04 Black mark error
05 Media jam
07 Paper out
11 Printer left open
16 Capture jam
18 Media stuck in throat, unable to pull
into printer - possible customer
tampering
34 Clamp drive jammed
36 Capture bin full

M_Data
Byte 0 - Status and Sensors:
Bit 7 - Undefined
Bit 6 - 1 = fault
Bit 5 - Undefined
Bit 4 - 1 = Exit Sensor
Bit 3 - 1 = Paper out
Bit 2 - 1 = Operation beyond last line, or
insufficient memory to complete operation
Bit 1 - 1 = Paper low
Bit 0 - Undefined
Byte 1 - Undefined
Byte 2:
Bit 7 - Undefined
Bit 6 - 1 = Communication error
Bit 5 - 1 = No document
Bit 4 - 1 = Cutter jam
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OPEN DOCUMENT PRINTER
Bit 3 - Undefined
Bit 2 - 1 = Capture bin nearly full
Bit 1 - 1 = Mechanical jam
Bit 0 - 1 = Media jam
Byte 3:
Bit 7 - 1 = Printer RAM failure
Bit 6 - 1 = Printer ROM failure
Bit 5 - 1 = Media jam during capture
Bit 4 - 1 = Media jam towards exit
Bit 3 - 1 = Media jam towards capture bin
Bit 2 - Undefined
Bit 1 - Undefined
Bit 0 - Undefined
Byte 4:
Bit 7 - Undefined
Bit 6 - Undefined
Bit 5 - 1 = Transport open
Bit 4 - 1 = Print unit open
Bit 3 - 1 = Capture bin not empty
Bit 2 - 1 = Paper out
Bit 1 - 1 = Paper low
Bit 0 - 1 = Black mark 1
Byte 5:
Bit 7 - Undefined
Bit 6 - 1 = Clamp drive jammed - refer to bits
3 & 4 (buncher only)
Bit 5 - Undefined
Bit 4 - 1 = Clamp drive raised (buncher only)
Bit 3 - 1 = Clamp drive lowered (buncher
only)
Bit 2 - Undefined
Bit 1 - Undefined
Bit 0 - 1 = Knife at home position
Byte 6 - Sensors:
Bit 7 - Undefined
Bit 6 - Undefined
Bit 5 - Undefined
Bit 4 - Undefined
Bit 3 - Undefined
Bit 2 - Undefined
Bit 1 - 1 = Stack entry sensor
Bit 0 - 1 = Capture entry sensor
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 OPEN DOCUMENT PRINTER
Byte 7 - Sensors:
Bit 7 - Undefined
Bit 6 - Undefined
Bit 5 - Undefined
Bit 4 - Undefined
Bit 3 - 1 = Media exit sensor
Bit 2 - 1 = Media stage sensor
Bit 1 - 1 = Stack area sensor (buncher only)
Bit 0 - Undefined

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PC DISKS

PC DISKS
Items marked with an asterisk (*) are only reported when
the migrated disk service is being used.

M_STATUS

M_STATUS Meaning
00 No error
01 Write failure
CRC error *
02 Read failure
Disk error *
03 Drive not configured
04 Random read error
Hardware error *
05 Seek error
08 Disk write protected *
09 Operator intervention required *
0A Filename not found in directory *
0D General error *

M_DATA

M_DATA Meaning
00 No error
01 Invalid function number
02 File not found
03 Path not found
04 Out of handles
05 Access denied
06 Invalid handle
Open/Create failed due to explicit fail
command *
07 Memory control block destroyed
08 Insufficient memory
09 Invalid memory block address
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 PC DISKS

M_DATA Meaning
0A Invalid environment
0B Invalid format
0C Invalid access code
0D Invalid data
0E Unknown unit
0F Invalid disk drive
10 Cannot remove current directory
11 Not same device
12 No more files
13 Disk write protected
14 Unknown unit
15 Drive not ready (disk not in drive)
16 Unknown command
17 Data error (CRC)
18 Bad request structure length
19 Seek error
1A Unknown type of medium
1B Sector not found
1D Write fault
1E Read fault
1F General failure
20 Sharing violation
21 Lock violation
22 Invalid disk change
23 FCB unavailable
24 Sharing buffer exceeded
50 File already exists
70 Disk is full
82 Disk is not formatted
FF General error

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SDC TOUCH SCREEN

SDC TOUCH SCREEN

M_STATUS

M_STATUS Description
00 No error
03 Hardware error - Touch screen
controller hardware error
04 Not calibrated - Touch screen has not
been calibrated

M_DATA
M_DATA returned if M_STATUS is 03
(Hardware_Error):
Byte 0 - Touch screen error code:
00H - No error
03H - A/D converter error
04H - Failed beams detected
05H - Communications error (controller/
frame interface error)
06 - Weak beams detected

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 CARDHOLDER KEYBOARDS

CARDHOLDER KEYBOARDS

NUMERIC KEYBOARD

M_STATUS
The following M_STATUS are returned for the
keyboard’s Key Detect test:

M_STATUS Meaning
00 No error
06 Security Module (SM) required a reset
and the reset was successful (EKC
only)
07 SM required a reset and the reset was
unsuccessful (EKC only)
146 SDC link failure

M_DATA
The Key Detect test returns the two-digit hexadecimal
values shown in the following figure:

Left Right
Numeric
FDK FDK
07 10 11 12 13 03
06 14 15 16 17 02
05 24 25 26 27 01
04 20 21 22 23 00

ALPHANUMERIC KEYBOARD

M_STATUS
The following M_STATUS are returned for the keyboard
and FDK Key Detect test:

M_STATUS Meaning
00 No error
06 If the Security Module (SM) reset was
successful (EKC only)

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CARDHOLDER KEYBOARDS

M_STATUS Meaning
07 If the SM reset was unsuccessful (EKC
only)
146 SDC link failure

M_DATA
The Key Detect test returns the three-digit numbers
shown in the following figure:

007 003
006 002
005 001
004 000

051 052 067 068 084 100 116 115 099 083 016 017 018 019
087 050 053 066 020 085 101 117 114 098 082 020 021 022 023
049 054 065 070 086 102 118 113 097 081 036 037 038 039
048 055 064 071 112 096 080 032 033 034 035

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 OPERATOR PANELS

OPERATOR PANELS

BASIC OPERATOR PANEL

M_STATUS

M_STATUS Meaning
00 No error
146 SDC link failure

M_DATA
The M_DATA returned for the basic operator panel
keyboard KEY DETECT test, is the hardware position
code for the last key entered (refer to “Hardware
Position Codes”).
Early versions of the software treat the hardware
position code as hexadecimal numbers and display
three-digit decimal representations of the position code
numbers, both sets of codes are shown in the following
table.

Hardware Position Codes

The following hardware position codes are returned
under M_DATA for the BOP keyboard KEY DETECT
test:

Basic Operator Panel

00 10 20 30 40
01 11 21 31 41
02 12 22 32 42
03 13 23 33 43

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OPERATOR PANELS
Decimal Representation of Hardware Position Codes

Basic Operator Panel

000 016 032 048 064
001 017 033 049 065
002 018 034 050 066
003 019 035 051 067

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 OPERATOR PANELS

ENHANCED OPERATOR PANEL KEYBOARD

M_STATUS

M_STATUS Meaning
00 No error
146 SDC link failure

M_DATA
The M_DATA returned for the enhanced operator panel
keyboard KEY DETECT test, is the hardware position
code for the last key entered (refer to “Hardware
Position Codes”).
Early versions of the software treat the hardware
position code as hexadecimal numbers and display
three-digit decimal representations of the position code
numbers; both sets of codes are shown in the following
table.

Hardware Position Codes

The following hardware position codes are returned
under M_DATA for the EOP keyboard KEY DETECT
test:

Left Right
16 - Key Keyboard
FDK FDK
00 10 20 30 40 50
01 11 21 31 41 51
02 12 22 32 42 52
03 13 23 33 43 53

Decimal Representation of Hardware Position Codes

Left Right
16 - Key Keyboard
FDK FDK
000 016 032 048 064 080
001 017 033 049 065 081
002 018 034 050 066 082
003 019 035 051 067 083

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OPERATOR PANELS

GRAPHICAL OPERATOR KEYBOARD

The M_STATUS, M_DATA and hardware position codes
are the same as those for the Enhanced Operator Panel
Keyboard.

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 OPERATOR PANELS

BASIC OPERATOR PANEL DISPLAY

M_STATUS

M_STATUS Meaning
00 No error
01 Controller error
02 Character ROM missing
146 SDC link failure

ENHANCED OPERATOR PANEL DISPLAY

M_STATUS

M_STATUS Meaning
00 No error
146 SDC link failure

GRAPHICAL OPERATOR PANEL DISPLAY

M_STATUS

M_STATUS Meaning
00 No error
01 Touch Screen fault
02 Display fault

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OPERATOR PANEL MODE SWITCH

OPERATOR PANEL MODE SWITCH

M_STATUS

M_STATUS Meaning
00 No error

M_DATA

M_DATA Meaning
30 Switch closed
31 Switch open

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 OPERATOR PANEL REAR INDICATORS

OPERATOR PANEL REAR INDICATORS

M_STATUS

M_STATUS Meaning
00 No error

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MISC I/F BOARD

MISC I/F BOARD

Turnaround Plug
A turnaround plug, A/B (NCR Part No. 445-0593125), is
required for the edge of board turnaround test.

25 23 21 19 17 15 13 11 9 7 5 3 1

26 24 22 20 18 16 14 12 10 8 6 4 2

M_STATUS

M_STATUS Meaning
00 No error
03 Turnaround test failure
146 SDC link failure

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 MISC I/F BOARD

M_DATA
Byte 0 - Test state of input line 0:
30H - Good
31H - Stuck high
32H - Stuck low
Byte 1 - Test state of input line 1:
30H - Good
31H - Stuck high
32H - Stuck low
Byte 2 - Test state of output line 2:
30H - Good
31H - Stuck high
32H - Stuck low
Byte 3 - Test state of output line 3:
30H - Good
31H - Stuck high
32H - Stuck low
Byte 4 - Test state of output line 4:
30H - Good
31H - Stuck high
32H - Stuck low
Byte 5 - Test state of output line 5:
30H - Good
31H - Stuck high
32H - Stuck low

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NIGHTSAFE DEPOSITORY

NIGHTSAFE DEPOSITORY

M_STATUS

M_STATUS Meaning
5285 Business
Standard Depository
Depository
00 Bag drop switch is Bag not deposited
open within five seconds
01 Bag drop switch is Bag deposited
closed correctly (PASS)
02 Deposit not done and Sensor failure or
bag drop switch is blocked sensor
open (FAIL)
03 Error in turnaround Error in
test turnaround test

M_DATA
M_DATA is only returned for the enhanced version of
the nightsafe depository.

Byte 0 for all commands except turnaround test:

Bit 0:
0 - Door closed
1 - Door open
Bit 1:
0 - Bag drop switch open
1 - Bag drop switch closed

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 ALARMS

ALARMS
M_STATUS and M_DATA for the Alarms are detailed
under NLX PC CORE - ALARMS.

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MEDIA ENTRY INDICATORS

MEDIA ENTRY INDICATORS

Turnaround Plug
A turnaround plug C, (NCR Part No. 445-0596570), is
required for the media entry indicators turnaround test.

25 23 21 19 17 15 13 11 9 7 5 3 1

26 24 22 20 18 16 14 12 10 8 6 4 2

M_STATUS

M_STATUS Meaning
00 Good
03 Turnaround test failed

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 DOOR ACCESS

DOOR ACCESS

Turnaround Plug
A turnaround plug is required for the door access unit
RS232 turnaround test.

14 15 16 17 18 19 20 21 22 23 24 25

1 2 3 4 5 6 7 8 9 10 11 12 13

M_STATUS

M_STATUS Meaning
00 No error
01 Bad read error
02 Timeout error (Open door test)
03 Communications error (Open door test)
97 Timeout error (Turnaround test)
98 Communications error (Turnaround
test)
146 SDC link failure

M_DATA
Byte 0:
00 - Good
01 - Parity error
02 - Overrun error
03 - Framing error
04 - DTR or DSR timeout
05 - Transmit timeout
06 - Receive timeout
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SECURITY CAMERA

SECURITY CAMERA

M_STATUS

M_STATUS Meaning
00 Picture taken
01 NAK received
03 Hardware error detected, bad
communications
97 Timeout error
98 Communications error
146 SDC link failure

M_DATA
Byte 0:
00 - Good
01 - Parity error
02 - Overrun error
03 - Framing error
04 - DTR, DSR error
05 - Tx error
06 - Rx error
30 - For the Take Picture/Controller Status
tests
Byte 1:
30 - Ready
31 - Busy
Byte 2:
30 - For the Take Picture/Controller Status
tests
Byte 3:
31 - For the Take Picture/Controller Status
tests

The 3M camera does not return data for bytes 1, 2 and 3.

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 SECURITY CAMERA

T_DATA
The T_DATA returned for the Controller Status test
consists of four fields separated by a unit separator as
follows:
hhmm yymmdd aaaa bbbbbb
Where:
hhmm - time (hour/minute)
yymmdd - date (year/month/day)
aaaa - transaction number (0000 if D/A General
or Digital camera)
bbbbbb - terminal number (123456 if D/A General or
Digital camera)

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CURRENCY DISPENSER

CURRENCY DISPENSER

M_STATUS

A 1 alongside the code shows that the M_STATUS applies

to stacking dispensers only and a 2 shows that the code is
for spray dispensers only :

M_STATUS Meaning
00 No error
01 Dispense requested from a cassette
which is not installed or no cassettes
installed during self test
02 Too many bills being rejected, for
example, undersize, oversize, doubles,
extra bills, or unable to learn bill width
and singularity
03 Pick failure
04 Pick failure plus low (out of bills)
05 Sensor failure or currency jam in main
transport
or
A short dispense was performed (bills
dispensed fewer than bills requested)
and no error was reported
062 Divert gate fault caused by one of the
following:
* Divert gate in wrong position initially
* Divert gate failed to move to correct
position
* Divert gate sensor failure
07 Purge bin not present (unit
inoperative)
081 Purge bin overfill sensor blocked (unit
inoperative)
082 Purge bin full (unit inoperative)

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M_STATUS Meaning
09 Communications failure between
Command and Execution firmware, or
between host and device for USB S1
Dispenser. Current replenishment
information may not have been
determined
10 Operation not attempted because the
device or a cassette type is FATAL from
a previous operation. A reset of SOH to
HEALTHY must be performed to clear
this condition. Current replenishment
information is not determined.
11 Operation not attempted due to one of
the following conditions:
* Bills are still stacked in the transport
from a previous operation (stacking
dispensers only)
* Bills may not have been cleared from
the transport due to an unrecovered
error during a previous operation
* The dispenser has been powered up
and no CLEAR/DIAG_CLEAR has
been issued
A CLEAR or DIAG_CLEAR must be
performed to clear this condition.
Replenishment information is not
determined
121 Presenter clamping mechanism (or bill
alignment mechanism) failed or
jammed
131 Exit shutter jammed open
141 Exit shutter jammed closed
151 Reserved
16 Main transport timing disk did not
operate correctly or the main ac motor
failed
17 Reserved

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M_STATUS Meaning
181 Currency jam in presenter transport or
transport sensor failure
191 Exit sensor blocked initially on next
operation after a good present (bills
may not have been taken by
cardholder). Current replenishment
information is not determined. See
“Replenishment Data”.
20 to 27 Reserved
28 An area of NVRAM cannot be accessed
(SOH cannot be updated)
291 Presenter transport timing disk did not
operate correctly or motor failed
30 One of the presenter transport sensors
failed clear or blocked
31 Reserved
32 Heartbeat on execution processor failed
331 Communications failure on the I2C bus
of the execution processor.
On P86 style and USB S1 Dispensers
this code denotes a communications
failure on the pick interface to pick
modules.
Also used to denote a Fluditi attack
activation.
341 A present bills operation has been
attempted without any bills being
stacked or a RETRACT with no bills
presented
351 Operation incomplete due to ac and
24V dc power disconnection through
interlock on ATM access door
361 Pick valve test not attempted because
cassettes were installed
37 TI service switched ON
38 TI service switched OFF
39 The LVDT/NTS or associated circuit
is malfunctioning
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M_STATUS Meaning
40 Bill parameters have not been set up.
This is because this is the first
operation since initial power-up or
because there was an NVRAM
corruption and the NVRAM was re-
initialised
41 An attempt to pick from a cassette in a
pick module which has been disabled
for in-service replenishment
42 The dispenser has not been
authenticated by the PC Core module.
This code is only generated by USB S1
dispenser variants
43 The serial number of the dispenser
control board has changed and has not
yet been authorised for use. This code
is only generated by USB S1 dispenser
variants.
146 SDC link failure

M_DATA
Dispenser - stacking and spray types
Divert Gate - spray type only
Presenter - stacking type only
Main Motor * - stacking and spray types
Exit Shutter * - stacking type only
Presenter Bill Motor * - stacking type only
Presenter Clamp * - stacking type only
Sensor/Switch * - stacking and spray types

* The M_DATA returned for these tests are unique to the

tests.

The number of transport sensors in the currency

dispenser depends on the dispenser type as follows:
Stacking Dispensers:
5674/75 Front Access ATM - Transport
Sensors 1 to 7
5674/75 Rear Access ATM - Transport

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Sensors 1 to 5
5670 ATM Front or Rear Access - Transport
Sensors 1 to 5
5684/85/88 ATMs (Through-The-Wall) -
Transport sensors 1 to 8
Personas 86 ATM (Through-The-Wall) -
Transport sensors 1 to 5
Personas 87 ATM (Through-The-Wall) -
Transport sensors 1 to 5
UF-NID, NID, UF-P86 - Transport sensors 1
to 5
USB S1 ATMs - Transport sensors 1 to 5
Spray Dispensers:
MCD1 Front Access ATM - Transport
Sensors 1 (FEED) and 2 (EXIT)

The highest number in each of the above ranges is the exit

sensor for that type.
The M_DATA field contains the execution level
command executed and status information returned.
The first byte (byte 0) is common to all responses. Byte 0
contains the execution firmware command description
and this indicates the format of the status information in
M_DATA bytes 1 to n.

In the following lists, a 1 alongside the code shows that the

M_DATA applies to stacking dispensers only and a 2
shows that the code is for spray dispensers only.
 Byte 0 - Firmware Level Commands:
 00 - Reset
 011 - Stack
 012 - Dispense bills
 021 - Present
 031 - Move clamp to present
 04 - Clear main transport
 051 - Check if bills taken
 061 - Purge
 07 - Set bill widths
 08 - Set bill singularities
 09 - Set bill presentation order
 0A - Read dispense counts
 0B - Clear dispense counts
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0C - Read configured parameters
0D - Read container status
0E - Read (“Set” on P86 style and USB S1)
virtual cassette type
0F1 - Rotate (“Move” on P86 style and USB
S1) clamp to home position
101 - Close shutter command
11 - Main motor test
121 - Pick valve test
122 - Pick solenoid test
13 - Learn bill parameters
141 - Exit shutter test
151 - Presenter bill motor test
161 - Presenter clamp test
17 - Sensor test
1B - Disable Hamming codes.
1C1 - Pre-present
22 2 - Divert Gate test

M_DATA - Dispenser
The M_DATA returned under the dispenser format are
associated with firmware level commands as follows:
 Stacking dispensers - commands 01, 04, and 13
 Spray dispensers - commands 01, 02, 05, and 17
For SELF_TEST and DIAG_SELF-TEST, the status bytes
refer to pick position in the order, top, 2nd, 3rd, bottom
instead of virtual cassette types 1, 2, 3, and 4, otherwise
the status bytes are identical.

The following format of M_DATA is for pick by virtual

type response (the normal case). If the response is for a
pick by position command (such as SELF_TEST) then the
data has a slightly different format. In this case M_DATA
bytes 2, 3, 4, and 5 are auxiliary status codes for the top,
second, third, and bottom positions, and M_DATA bytes 6,
7, 8, and 9 are divert reasons for the top, second, third, and
bottom positions.

 Byte 1 - Main Dispenser Status:

 Bit 7 - 1 Virtual cassette type 3 is low on bills
 Bit 6 - 1 Virtual cassette type 4 is low on bills
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Bit 5 - 0 Always
Bit 4 - 1 Pick fail occurred
Bit 3 - 1 Fatal malfunction INOP flag set
Bit 2 - 1 Self-Test command
Bit 1 - 1 Virtual cassette type 1 is low on bills
Bit 0 - 1 Virtual cassette type 2 is low on bills
Byte 2 - Auxiliary Status Virtual Cassette Type 1:
02 - Purge bin not installed
03 - Pick failure (status 1 - 10H). Picking is
tried three times after the initial attempt,
each attempt being four or five pick cycles. If
a bill has not been picked, the motor is shut
off. After a time delay, the motor is turned on
and picking is tried again. The cycle, motor
off, delay, motor on, pick, is repeated up to
three times. If all attempts fail, this status is
generated
04 - Invalid pick interrupt. A bill enters the
transport from the wrong cassette or one of
the pick sensors is faulty
052 - Divert gate not in dispense position
during a dispense operation when an attempt
is made to dispense a bill into the note tray
062 - Divert gate not in the reject position on
receipt of a dispense command or when an
attempt is made to reject a bill
09 - Pick sensor failed clear during operation.
A bill is seen at the PRE_LVDT/NTS sensor
when it is not expected. This may be the
result of a faulty pick sensor or a drag-out
separating in the transport
0C - Purge bin overfill or SOH active initially
or at end of clear
10 - Exit shutter not closed or closed sensor
failed indicating not closed,or the I2C comms
has failed (only applicable if the dispenser
uses an I2C shutter) or open sensor failed
indicating open
11 - Pick sensor blocked initially or SOH
active initially or at end of clear - occurs on a
non-zero dispense.
OR
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Bill did not clear pick sensor - occurs when a
picked bill jams under a pick sensor or the
pick sensor is malfunctioning
14 - PRE_LVDT/NTS sensor blocked or SOH
active initially or at end of clear
21 - PRE_LVDT/NTS sensor failed clear
during operation. A bill seen by the pick
sensor has not reached the PRE_LVDT/NTS
sensor in time
22 - Pre_LVDT/NTS sensor failed blocked /
bill jam during operation
271 - Presenter clamp not in home position
initially or clamp home sensor failed blocked
40 - Virtual cassette type not installed. A
command has been received to pick bills from
cassette which is not installed
411 - TSEN 1 sensor blocked or SOH active
initially on stack or at end of clear (purge
path)
412 - TSEN 1 (FEED) sensor blocked or SOH
active initially upon initiating a dispense
command or on completion of a clear
421 - TSEN 2 sensor blocked or SOH active
initially upon initiating a dispense or on
completion of a clear (clamp position)
422 - TSEN 2 (EXIT) sensor blocked or SOH
active initially on stack or at end of clear
431 - TSEN 3 sensor blocked or SOH active
initially on stack or at end of clear
441 - TSEN 4 sensor blocked or SOH active
initially on stack or at end of clear
451 - TSEN 5 sensor blocked or SOH active
initially on stack or at end of clear (exit
sensor for 5674/5 rear access and all 5670
dispensers and Personas 86)
461 - TSEN 6 sensor blocked or SOH active
initially on stack or at end of clear
471 - TSEN 7 sensor blocked or SOH active
initially on stack or at end of clear (exit
sensor for 5674/5 front access)
481 - TSEN 8 sensor blocked or SOH active
initially on stack or at end of clear (exit
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sensor for 568X through the wall)
491 - I2C fault initially or a Pick Interface
fault was detected before the operation
started
4A1 - I2C failure during operation
4B - Main transport timing disk too slow
4C - Reserved
4D - Main transport timing disk failed
4E - Pick sensor failed clear initially
4F - Pick sensor failed blocked/bill jam
during operation
50 - Pre LVDT/NTS sensor failed clear
initially
511 - TSEN 1 failed clear initially on stack or
at end of clear
512 - TSEN 1 (FEED) sensor failed clear
initially on dispense or at end of clear
521 - TSEN 2 failed clear initially on stack or
at end of clear
522 - TSEN 2 (EXIT) failed clear initially on
dispense or at end of clear
531 - TSEN 3 failed clear initially on stack or
at end of clear
541 - TSEN 4 failed clear initially on stack or
at end of clear
551 - TSEN 5 failed clear initially on stack or
at end of clear
561 - TSEN 6 failed clear initially on stack or
at end of clear
571 - TSEN 7 failed clear initially on stack or
at end of clear
581 - TSEN 8 failed clear initially on stack or
at end of clear
591 - Purge bin overfill failed clear initially
5A - Gulp feed detected
5B1 - Interlock open initially
5C1 - Interlock open during operation
601 - Reference null reading too low LVDT #1
(right hand)
602 - Reference null reading too low on NTS
611 - Reference null reading too low LVDT #2
(left hand)
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1
62 - Reference null reading too high LVDT
#1 (right hand)
622 - Reference null reading too high on NTS
631 - Reference null reading too high LVDT
#2 (left hand)
64 - LVDT/NTS fault - too few timing wheel
interrupts received on execution processor
within the time for one bill
65 - LVDT/NTS fault - execution processor
did not receive a response to an LVDT
request within the required time
70 - Cassette already FATAL because of: too
many pick fails, too many rejects, cassette
empty, or could not learn from the cassette
71 - Too many interrupts at pick sensor or
pre-LVDT/NTS sensor
72 - Bill parameters were not configured. The
singularity at this position was 0FFH. Either
bill parameters were not configured after
initial power up, or NVRAM was corrupted
and reinitialized. Bill widths, singularities
and stack order should be checked
731 - Total thickness of bills picked on a bill
learn has reached the limit that can safely be
purged
752 - TSEN 1 (FEED) sensor failed clear
during operation or bill jam before sensor.
May be due to a bill jam between the NTS
sensor and the FEED sensor
762 - TSEN 1 (FEED) sensor failed blocked
during operation or bill jam at sensor. May be
due to a bill jam at the FEED sensor
772 - TSEN 2 (EXIT) sensor failed clear
during operation or bill jam before sensor.
May be due to a bill jam between the FEED
sensor and the EXIT sensor
782 - TSEN 2 (EXIT) sensor failed blocked
during operation or bill jam at sensor. May be
due to a bill jam at the EXIT sensor
Byte 3 - Auxiliary Status Virtual Cassette Type 2:
(Byte 3 has the same description as Byte 2)
Byte 4 - Auxiliary Status Virtual Cassette Type 3:
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(Byte 4 has the same description as Byte 2)
Byte 5 - Auxiliary Status Virtual Cassette Type 4:
(Byte 5 has the same description as Byte 2)
Byte 6 - Divert Reason, Virtual Cassette Type 1:
Bit 7 - 1 LVDT transducer could not make an
accurate assessment of the number of bills
which have passed under it, or unable to
learn bill parameters during learn bill
parameters command
Bit 62 - 0 always, also for Personas P86 style
and USB S1
Bit 61 - 1 Thermistor indicates cold (below 10
deg. C)
Bit 5 - 1 A cassette with the correct ID was
not found installed in the dispenser unit.
This may be caused by the cassette installed
bit being a logic 1 or the correct ID (three
bits) was not found.
Note: If there is a fault reported against the
equivalent auxiliary M_DATA, an error has
occurred from a module that does not have a
cassette present (or invalid cassette ID).
Bit 4 - 1 At least one extra bill picked
Bit 3 - 1 At least one long bill detected
Bit 2 - 1 At least one short bill detected
Bit 1 - 1 At least one multiple (double) bill
detected
Bit 0 - 1 At least one overlength bill detected
Byte 7 - Divert Reason, Virtual Cassette Type 2:
(Byte 7 has the same description as Byte 6)
Byte 8 - Divert Reason, Virtual Cassette Type 3:
(Byte 8 has the same description as Byte 6)
Byte 9 - Divert Reason, Virtual Cassette Type 4:
(Byte 9 has the same description as Byte 6)

M_DATA - Divert Gate

If a divert gate error occurs during a SELF_TEST
operation, the following M_DATA information will be
returned:
Byte 0 - 22 divert gate test command
Byte 1 - Reject position sensor state when divert
gate solenoid energised (dispense position)
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00 - Not at reject position
01 - At reject position
Byte 2 - Reject position sensor state when divert
gate solenoid de-energised (reject position)
00 - At reject position
01 - Not at reject position
Byte 3 - Time taken for gate to move from reject
position to present position in ms
Byte 4 - Time taken for gate to move from present
position to reject position in ms

Divert gate M_DATA bytes 3 or 4 may return a value of

FFH. This indicates that the divert gate did not reach the
desired position before the firmware timed out waiting on
the event to occur.

M_DATA - Presenter
The M_DATA returned under presenter format are
associated with firmware level commands 02, 03, 06, 0F
and 1C.
Byte 0 - Firmware Level Commands
Byte 1 - Presenter Status:
00 - Operation successful
01 - Shutter jammed closed during operation
or open sensor failed indicating not open
02 - Shutter jammed open during operation
or closed sensor failed indicating not closed
04 - Clamp not in position initially
06 - Clamp jammed moving home or home
sensor failed showing not home
07 - Clamp jammed moving to present or
present sensor failed showing not present
0C - Overfill sensor blocked initially
11 - Overfill sensor failed clear
13 - Overfill sensor blocked at end of purge
operation
141 - TSEN 1 sensor blocked or SOH line
active initially on present or at end of purge
15 - TSEN 2 sensor blocked or SOH line
active initially on present or at end of purge
16 - TSEN 3 sensor blocked or SOH line
active initially on present or at end of purge
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17 - TSEN 4 sensor blocked or SOH line
active initially on present or at end of purge
18 - TSEN 5 sensor blocked or SOH line
active initially on present or at end of purge
19 - TSEN 6 sensor blocked or SOH line
active initially on present or at end of purge
1A - TSEN 7 sensor blocked or SOH line
active initially on present or at end of purge
1B1 - TSEN 8 sensor blocked or SOH line
active initially on present or at end of purge
1C - TSEN 1 sensor failed clear initially on
present or at end of purge
1D - TSEN 2 sensor failed clear initially on
present or at end of purge
1E - TSEN 3 sensor failed clear initially on
present or at end of purge
1F - TSEN 4 sensor failed clear initially on
present or at end of purge
20 - TSEN 5 sensor failed clear initially on
present or at end of purge
21 - TSEN 6 sensor failed clear initially on
present or at end of purge
22 - TSEN 7 sensor failed clear initially on
present or at end of purge
231 - TSEN 8 sensor failed clear initially on
present or at end of purge
241 - TSEN 1 sensor failed clear during
operation
25 - TSEN 2 sensor failed clear during
operation
26 - TSEN 3 sensor failed clear during
operation
27 - TSEN 4 sensor failed clear during
operation
28 - TSEN 5 sensor failed clear during
operation
291 - TSEN 6 sensor failed clear during
operation
2A1 - TSEN 7 sensor failed clear during
operation
2B1 - TSEN 8 sensor failed clear during
operation
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1
2C - TSEN 1 sensor or SOH input failed
blocked or bill jam during operation
2D - TSEN 2 sensor or SOH input failed
blocked or bill jam during operation or clamp
present sensor failure
2E - TSEN 3 sensor or SOH input failed
blocked or bill jam during operation
2F - TSEN 4 sensor or SOH input failed
blocked or bill jam during operation
30 - TSEN 5 sensor or SOH input failed
blocked or bill jam during operation
311 - TSEN 6 sensor or SOH input failed
blocked or bill jam during operation
321 - TSEN 7 sensor or SOH input failed
blocked or bill jam during operation
331 - TSEN 8 sensor or SOH input failed
blocked or bill jam during operation
34 - Presenter transport timing wheel failed
to operate correctly
35 - Reserved
36 - Interlock open initially
37 - Interlock open during operation
38 - Clamp jammed in home position
(attempting to move to present)
39 - Clamp jammed in present position
(attempting to move to home)
3A - Clamp home sensor failed indicating
home
3B - Clamp present sensor failed indicating
present
3C - Shutter jammed closed or closed during
operation
3D - Shutter jammed open or opened during
operation
3E - Shutter open sensor failed indicating
openopen or the I2C comms has failed (only
applicable if the dispenser uses an I2C
shutter)
3F - Shutter closed sensor failed indicating
closed
40 - Purge bin not installed initially on
present or at end of purge
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41 - Bill jam has caused presenter motor to
fail
Byte 2:
00 - Bills seen at purge/overfill sensor during
the operation (purge only)
01 - Bills not seen at purge/overfill sensor
during the initial purge operation
02 - Bills are still in the presenter transport
(purge only)
03 - An unknown present occurred (present
only)

M_DATA - Main Motor

Byte 0 - 11 - Main transport test
Byte 1:
00 - Good operation
01 - Timing wheel slow
02 - Timing wheel fast
03 - Timing wheel failed
041 - Timing wheel too slow
051 - Timing wheel too fast
Byte 2 - Number of timing wheel ticks seen
during the test

M_DATA - Exit Shutter

Byte 0 - 14 - Exit shutter
Byte 1:
00 - Operation OK
01 - Shutter closed sensor indicated closed
when it should have been not closed
Byte 2:
00 - Operation OK
01 - Shutter open sensor indicated open when
it should have been not open
Byte 3:
00 - Operation OK
01 - Shutter closed sensor indicated not
closed when it should have been closed
Byte 4:
00 - Operation OK
01 - Shutter open sensor indicated not open

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when it should have been open

M_DATA - Presenter Bill Motor

Byte 0 - 15 - Presenter bill motor test
Byte 1 - Forwards Operation Status Slow Speed:
00 - Good operation
01 - Timing wheel slow
02 - Timing wheel fast
03 - Timing wheel failed
04 - Timing wheel too slow
05 - Timing wheel too fast
Byte 2 - Forwards Operation Status High Speed:
(status is the same as Byte 1)
Byte 3 - Reverse Operation Status Slow Speed:
(status is the same as Byte 1)
Byte 4 - Reverse Operation Status High Speed:
(status is the same as Byte 1)
Byte 5 - No. of timing wheel ticks slow forwards
Byte 6 - No. of timing wheel ticks fast forwards
Byte 7 - No. of timing wheel ticks slow reverse
Byte 8 - No. of timing wheel ticks fast reverse

M_DATA - Presenter Clamp

Byte 0 - 16 - Presenter clamp test
Byte 1:
0 - Operation successful
1 - Clamp home indicated home when it
should have been not home
2 - Bill aligner home indicated home when it
should have been not home
Byte 2:
0 - Operation successful
1 - Clamp present indicated present when it
should have been not present
2 - Bill aligner forward indicated forward
when it should have been not forward
Byte 3:
0 - Operation successful
1 - Clamp home indicated not home when it
should have been home
2 - Bill aligner home indicated not home

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when it should have been home
Byte 4:
0 - Operation successful
1 - Clamp present indicated not present
when it should have been present
2 - Bill aligner forward indicated not forward
when it should have indicated forward

M_DATA - Sensor/Switch
The M_DATA returned for the sensor/switch test
describe the state of the each sensor, where:
00 - Sensor clear and healthy
01 - Sensor blocked and healthy
02 - Sensor clear and unhealthy
03 - Sensor blocked and unhealthy

1. All transport sensors give a low reading when blocked

and, unless otherwise stated, all other sensors give a high
reading when blocked.

2. The state of health for the pick sensors is on the I2C bus/
pick interface (see bytes 29 to 32 inclusive).

The clamp sensors have the following meanings:

Clamp Position Home Sensor Present Sensor

Home High High
Between Low High
Present Low Low

The following M_DATA are returned for the sensor/

switch test:
Byte 0 - 17H - Device firmware command code
Byte 1 - A/D reading of zero reference (always 0
on spray type)
Byte 2 - Pre-LVDT/NTS sensor (reading from
execution processor) or for P86-Style and USB S1
Dispensers: Note alignment mechanism sensor (
high - home).
Byte 3 - A/D reading of LVDT No. 1 (stacking) or
NTS (spray)
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Byte 4 - A/D reading of LVDT No. 2 (always 0 on
spray type)
Byte 5 - Presenter clamp home position/divert
gate reject position sensor
Byte 6 - Presenter clamp present position sensor
(always 0 on spray type)
Byte 7 - Exit shutter open sensor (high - open)
(always 0 on spray type)
Byte 8 - Exit shutter closed sensor (high - closed)
(always 0 on spray type)
Byte 9 - A/D reading of 80H reference
Byte 10 - Main transport timing disk sensor
Byte 11 - Presenter transport timing disk sensor
(always 0 on spray type)
Byte 12 - Purge bin in/reject bin present sensor
Byte 13 - Purge bin overfill sensor (always 0 on
spray type, Personas P86 style and USB S1)
Byte 14 - TSEN1 (purge path/FEED) sensor
Byte 15 - TSEN2 (clamp position/EXIT) sensor
Byte 16 - TSEN3 (always 0 on spray type)
Byte 17 - TSEN4 (always 0 on spray type)
Byte 18 - TSEN5 (exit sensor - interior R/A,
always 0 on spray type)
Byte 19 - TSEN6 (always 0 on spray type)
Byte 20 - TSEN7 (exit sensor for interior 5674/5
F/A) (always 0 on spray type)
Byte 21 - TSEN8 (exit sensor for TTW) (always 0
on spray type)
Bytes 22 and 23 have different interpretation
according to dispenser type
Byte 22 - 56XX style dispensers Config1:
0 - F/A
1 - R/A (not applicable if Config2 - 0)
Byte 23 - - 56XX style dispensers Config2:
0 - TTW
1 - Interior

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ATM Self-Service Diagnostic Status Code Notebook 197
CURRENCY DISPENSER
Byte 22 and 23 for P86 style and USB S1
dispensers

USB S1 style
Byte 22 Byte 23 P86 style dispenser
dispenser
0 0 Long Nose Rear access long
Through the Wall nose
(P86)
0 1 Front access Front access
Interior and UF-
NID
1 0 Short Nose Rear access mid
Through the Wall nose
(P87)
1 1 UF-P86 Rear access
short nose

Byte 24 - Interlock switch:

0 - Open, 24V and ac disconnected (always 0
on spray type)
Byte 25 - Top pick sensor
Byte 26 - 2nd pick sensor
Byte 27 - 3rd pick sensor
Byte 28 - Bottom pick sensor
Byte 29 - Pick Interface - Top pick module:
Bit 7 - For 'Integrated electronics' and 'Pre-
integrated electronics' bunch dispensers Pick
sensor LED (1 - on, 0 - off). Always 0 for
spray dispenser and all other dispenser
types.
Bit 6 - Media low sensor (0 - low notes)
Bit 5 - Cassette reed switch ID4 (0 - magnet
present)
Bit 4 - Cassette reed switch ID3
Bit 3 - Cassette reed switch ID2
Bit 2 - Cassette reed switch ID1 (cassette
present)
Bit 1 - Thermistor (0 - low temperature)
(always 1 on spray type)
Bit 0 - Pick sensor (1 - unhealthy) (always 0
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198 ATM Self-Service Diagnostic Status Code Notebook
 CURRENCY DISPENSER
on spray type)
Byte 30 - Pick Interface - 2nd pick module: (Bit
information is the same as Byte 29)
Byte 31 - Pick Interface - 3rd pick module: (Bit
information is the same as Byte 29)
Byte 32 - Pick Interface - bottom pick module:
(Bit information is the same as Byte 29)
Byte 33 - Gulp feed sensor (always 0 on spray
type)
Byte 34 - SDC command processor switch pack
setting (Bit 0 is b0)
Byte 35 - Execution processor switch pack setting
(Bit 0 is e0)
Byte 36 - Dispense enable switch status (value 00
or 01)
Byte 37 - Internal LVDT compensation factor
(always 0 on spray type)

1. LVDT No. 1 is the right-hand LVDT when facing the

dispense control board. LVDT No. 2 is the left-hand
LVDT.

2. Transport sensors 6, 7 and 8 will always report 0 for

interior 5674/5 R/A,5670, P86 style dispensers and USB S1
dispensers.

3. Transport sensor 8 will always report 0 for interior

5674/5 F/A.

4. The Pick Interface status will be 0 if the pick module is

not configured and FFH if a Pick Interface error is
detected.

T_DATA - CURRENCY DISPENSER SELF-TEST

Byte 0 - Purge bin present/not present:
00 - Not present
01 - Standard bin present
02 - Intelligent bin present
Byte 1 - Physical currency cassette type in top
pick module:
00 - No cassette installed
01 - Cassette type #1 installed

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ATM Self-Service Diagnostic Status Code Notebook 199
CURRENCY DISPENSER
02 - Cassette type #2 installed
03 - Cassette type #3 installed
04 - Cassette type #4 installed
5–255 - Intelligent cassette type installed
Byte 2 - State of currency cassette in top pick
module:
00 - A cassette is not installed
01 - Cassette state is not low
02 - Cassette low
03 - Cassette is empty
04 - Cassette FATAL
05 - Cassette position disabled for
replenishment
Byte 3 - Physical currency cassette type in second
pick module (same as Byte 1)
Byte 4 - State of currency cassette in second pick
module (same as Byte 2)
Byte 5 - Physical currency cassette type in third
pick module (same as Byte 1)
Byte 6 - State of currency cassette in third pick
module (same as Byte 2)
Byte 7 - Physical currency cassette type in bottom
pick module (same as Byte 1)
Byte 8 - State of currency cassette in bottom pick
module (same as Byte 2)

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200 ATM Self-Service Diagnostic Status Code Notebook
 CURRENCY DISPENSER
Learn Bill Parameters
T_DATA returned for the learn bill parameters test are:
Byte 0 - Bill width in millimetres (0 if operation
not successful)
Byte 1 - Singularity (0 if operation not successful)
Byte 2 - The width currently configured
Byte 3 - The singularity currently configured

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ATM Self-Service Diagnostic Status Code Notebook 201
CURRENCY DISPENSER TI

CURRENCY DISPENSER TI
The test offered on the Currency Dispenser TI
Diagnostic menu is the Tamper Indicator test.

TAMPER INDICATION
The Tamper Indication test displays the status of the
dispenser tamper indicator as M_DATA as follows:
Byte 0 - Purge bin
00 - In
01 - Out
02 - Cannot determine status
Byte 1 - Top cassette (status as for byte 0)
Byte 2 - 2nd cassette (status as for byte 0)
Byte 3 - 3rd cassette (status as for byte 0)
Byte 4 - Bottom cassette (status as for byte 0)

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202 ATM Self-Service Diagnostic Status Code Notebook
 USB BIOMETRIC FINGER PRINT READER

USB BIOMETRIC FINGER PRINT READER

M_STATUS

M_STATUS Meaning
0 Device is fully operational.
1 Device is faulty.
2 Device is busy.
3 A communications error has occurred
between PC and device.
4 There have been too many bad reads.
5 A finger is present.
6 Finger was removed.
7 The driver was unable to obtain a valid
image from the device.
8 Device is not authorised
9 Finger was not removed after imaging
process finished
10 Device initialisation failed during
start-up or device recovery

M_DATA
Byte 0 - Command Code:
00H - Reset
00H - Report Tally Mnemonics
94H - Get Configuration
97H - Set Configuration
01H - Collect Biometric
02H - Cancel Collect Biometric
03H - Identify
04H - Disable
05H - Determine State
Byte 1 - Device Command Code
Byte 2 - Device Command Parameter
Byte 3 - 6 Device Error Code
See the table below
Byte 7 - 10 NCR Communications Library Status
& Errors
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ATM Self-Service Diagnostic Status Code Notebook 203
USB BIOMETRIC FINGER PRINT READER
See the table below

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204 ATM Self-Service Diagnostic Status Code Notebook
 USB BIOMETRIC FINGER PRINT READER
Device Error Codes

Error Code Description

00H 00H 00H 00H Success
00H 00H 00H 01H ErrAlreadyOpen
00H 00H 00H 02H ErrInvalidHandle
00H 00H 00H 03H ErrIndexCorrupt
00H 00H 00H 05H ErrDeviceBusy
00H 00H 00H 06H ErrBadParameter
00H 00H 00H 07H ErrSerialNotFound
00H 00H 00H ErrCommandUnimplemented
0AH
00H 00H 00H ErrInvalidCommand
0BH
00H 00H 00H ErrFingerNotPresent
0DH
00H 00H 00H 11H ErrInvalidBufferLength
00H 00H 00H 12H ErrFrameNotAvailable
00H 00H 00H ErrBadRotation
1AH
00H 00H 00H ErrBufferIsEmpty
1EH
00H 00H 03H ErrDataNotAvailable
E8H
00H 00H 13H 88H errNullSerialOrName
00H 00H 13H 89H errNotA2600Device
00H 00H 13H errGetInfoFailed
8AH
00H 00H 13H errUnknownInterface
8BH
00H 00H 13H errInvalidPID
8CH
00H 00H 13H errInvalidVID
8DH
00H 00H 13H errWritingCommand
8EH
00H 00H 13H errReadingData
8FH
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ATM Self-Service Diagnostic Status Code Notebook 205
USB BIOMETRIC FINGER PRINT READER

Error Code Description

00H 00H 13H 90H errUnknownChip
00H 00H 13H 91H errInvalidChipRevision
00H 00H 13H 92H errTransmissionLost
00H 00H 13H 93H errCalibrationFailed
00H 00H 13H 94H errCantReadCalibration
00H 00H 13H 95H errResCalibFailed
00H 00H 13H 96H errCapCalibFailed
00H 00H 13H 97H errFingerPresent
00H 00H 15H INVALID_DEVICE_HANDLE
7DH
00H 00H 15H DEVICE_NOT_FOUND
7EH
00H 00H 15H DEVICE_NOT_OPEN
7FH
00H 00H 15H 80H IO_ERROR
00H 00H 15H 81H INSUFFICIENT_RESOURCES
00H 00H 15H 82H INVALID_PARAMETER
00H 00H 15H 83H INVALID_BAUD_RATE
00H 00H 15H 84H DEVICE_NOT_OPENED_FOR_
ERASE
00H 00H 15H 85H DEVICE_NOT_OPENED_FOR_
WRITE
00H 00H 15H 86H FAILED_TO_WRITE_DEVICE
00H 00H 15H 87H EEPROM_READ_FAILED
00H 00H 15H 88H EEPROM_WRITE_FAILED
00H 00H 15H 89H EEPROM_ERASE_FAILED
00H 00H 15H EEPROM_NOT_PRESENT
8AH
00H 00H 15H EEPROM_NOT_PROGRAMME
8BH D
00H 00H 15H INVALID_ARGS
8CH
00H 00H 15H NOT_SUPPORTED
8DH
00H 00H 15H OTHER_ERROR
8EH
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206 ATM Self-Service Diagnostic Status Code Notebook
 USB BIOMETRIC FINGER PRINT READER
NCR Communications Library Status & Errors

Description Error Code

Port Communication Errors
CE_PE_BASE 0x0000FF00
ALREADY_INIT CE_PE_BASE
+1
ALREADY_OPEN CE_PE_BASE
+2
ALREADY_CLOSED CE_PE_BASE
+3
PORTCLOSE CE_PE_BASE
+4
DEVICE_DISCONNECTED CE_PE_BASE
+5

Port Write Errors

CE_WE_BASE 0x00FF0000
LARGEPACKET CE_WE_BASE
+1
OPERATIONPENDING CE_WE_BASE
+2
Port Read Errors
CE_RE_BASE 0x00FF0064
TRANSMISSIONERROR CE_RE_BASE
+1

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ATM Self-Service Diagnostic Status Code Notebook 207
USB BIOMETRIC FINGER PRINT READER

Description Error Code

Miscellaneous
Communication Errors
CE_ME_BASE 0xFF000000
READTIMEOUT CE_ME_BASE
+1
WRITETIMEOUT CE_ME_BASE
+2
DATA_INCOMPLETE CE_ME_BASE
+3
BUFFER_TOO_SMALL CE_ME_BASE
+4
UNKNOWN_READERROR CE_ME_BASE
+5
UNKNOWN_WRITEERROR CE_ME_BASE
+6
SAME_FIRMWARE CE_ME_BASE
+7
FIRMWARE_UPDATE_REQUIRED CE_ME_BASE
+8
MISSING_FIRMWARE_FILE CE_ME_BASE
+9
FIRMWARE_FILE_ERROR CE_ME_BASE
+ 10
FIRMWARE_WRITE_ERROR CE_ME_BASE
+ 11
COMMAND_SENT CE_ME_BASE
+ 12
COMMAND_CANCELED CE_ME_BASE
+ 13
DEVLIB_DOESNOT_SUPPORT CE_ME_BASE
+ 14

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208 ATM Self-Service Diagnostic Status Code Notebook
 NLX PC Core - MISC I/F BOARD

NLX PC CORE - MISC I/F BOARD

M_STATUS

M_STATUS Meaning
0 Good
3 Error in test

M_DATA
Byte (0-7) - Test state of I/O line (0-7):
30H - Good
31H - Stuck high
32H - Stuck low

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ATM Self-Service Diagnostic Status Code Notebook 209
NLX PC Core - NIGHTSAFE DEPOSITORY

NLX PC CORE - NIGHTSAFE DEPOSITORY

M_STATUS

M_STATUS Meaning
0 Bag drop switch is open
1 Bag drop switch is closed
2 Deposit not done and bag drop switch
is open

M_DATA
M_DATA is only returned for the enhanced version of
the nightsafe depository as follows:
Bit 0:
0 - Door closed
1 - Door open
Bit 1:
0 - Bag drop switch open
1 - Bag drop switch closed

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210 ATM Self-Service Diagnostic Status Code Notebook
 NLX PC Core - ALARMS

NLX PC CORE - ALARMS

M_STATUS

M_STATUS Meaning
00 No error
03 Turnaround test
146 SDC link failed

M_DATA

For M_STATUS 00, the M_DATA is as follows:

Byte 0 - Sensor number 0 (Composite):
30 - Inactive
31 - Active
Byte 1 - Sensor number 1 (Safe Door):
30 - Inactive
31 - Active
Byte 2 - Sensor number 2 (Silent Alarm):
30 - Inactive
31 - Active
Byte 3 - Sensor number 3 (Tamper):
30 - Inactive
31 - Active
Byte 4 - Sensor number 4 (Not Allocated):
30 - Inactive
31 - Active
Byte 5 - Sensor number 5 (Not Allocated):
30 - Inactive
31 - Active

For M_STATUS 03, the turnaround tests for the

miscellaneous interface devices are run from the
INDICATORS menu.

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ATM Self-Service Diagnostic Status Code Notebook 211
NLX PC Core - MEDIA ENTRY INDICATORS

NLX PC CORE - MEDIA ENTRY

INDICATORS

M_STATUS

M_STATUS Meaning
0 GOOD
3 Turnaround test failed

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212 ATM Self-Service Diagnostic Status Code Notebook
 UPS

UPS
Unless stated otherwise, the following applies to both
the generic control device and the HID power device.

M_STATUS

M_STATUS Meaning
00 Operations successful
01 Command not Supported
02 Battery low
03 Device failure
04 Battery failure
05 Command failure
06 Communications error (RS232 comms
failure in data mode)
20 Device inoperative
95 RS232 Turnaround failure

M_DATA
Byte 0 - Command code
Byte 1 - Mode identifier:
30 - Control mode
31 - Data mode
Byte 2 - Hardware Identifier:
00 - Generic Device
01 - HID device
Byte 3 - Main supply out status indicator:
30 - UPS does not indicate mains supply is
out
31 - UPS indicates mains supply is out
Bye 4 - Low status indicator:
30 - Battery not indicating low
31 - Batter indicating low
Bye 5 - Detailed status indicator (HID device
only)
30 - Good
31 - Overload
32 - Over temperature
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ATM Self-Service Diagnostic Status Code Notebook 213
UPS
33 Internal failure
34 - Communications lost

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214 ATM Self-Service Diagnostic Status Code Notebook
 USB MISC I/F BOARD

USB MISC I/F BOARD

M_STATUS

M_STATUS Meaning
00 Good
01 Communications Failure
03 Not Authorised - Device hardware has
changed

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ATM Self-Service Diagnostic Status Code Notebook 215
USB NIGHTSAFE DEPOSITORY

USB NIGHTSAFE DEPOSITORY

M_STATUS

M_STATUS Meaning
00 Good
00 Bag drop switch is open
01 Bag drop switch is closed
02 Deposit not done error and bag drop
switch is open
03 Not Authorised - Device hardware has
changed

M_DATA
M_DATA is only returned for the enhanced version of
the night safe as follows:
Bit 0:
0 - Door closed
1 - Door open
Bit 1:
0 - Bag drop switch open
1 - Bag drop switch closed

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216 ATM Self-Service Diagnostic Status Code Notebook
 USB ALARMS

USB ALARMS

M_STATUS

M_STATUS Meaning
00 Good
03 Not Authorised - Device hardware has
changed

M_DATA

For M_STATUS 00, the M_DATA is as follows:

Byte 0 - Sensor number 0:
30H - Inactive
31H - Active
Byte 1 - Sensor number 1:
30H - Inactive
31H - Active
Byte 2 - Sensor number 2:
30H - Inactive
31H - Active
Byte 3 - Sensor number 3:
30H - Inactive
31H - Active
Byte 4 - Sensor number 4:
30H - Inactive
31H - Active
Byte 5 - Sensor number 5:
30H - Inactive
31H - Active
Byte 6 - Sensor number 6:
30H - Inactive
31H - Active
Byte 7 - Sensor number 7:
30H - Inactive
31H - Active

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ATM Self-Service Diagnostic Status Code Notebook 217
USB INDICATORS

USB INDICATORS

M_STATUS

M_STATUS Meaning
00 Good
03 Not Authorised - Device hardware has
changed

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218 ATM Self-Service Diagnostic Status Code Notebook
 USB MEDIA ENTRY INDICATORS

USB MEDIA ENTRY INDICATORS

M_STATUS

M_STATUS Meaning
00 Good
03 Not Authorised - Device hardware has
changed

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ATM Self-Service Diagnostic Status Code Notebook 219
USB AUDIO

USB AUDIO

M_STATUS

M_STATUS Meaning
00 Good
03 Not Authorised - Device hardware has
changed

M_DATA
Byte 0:
0 - IO_COMMAND
1 - DIAG_COMMAND
Byte 1:
Command Code
Byte 2:
0 - No Jack Plug in Jack Socket
1 - Jack Plug in Jack Socket
Byte 3:
0 - PUBLIC output channel active
1 - PRIVATE output channel active
Byte 4:
0 - Jack Socket event monitoring disabled
1 - Jack Socket event monitoring enabled
Byte 5:
0 - Semi-automatic Channel Switching Mode
disabled
1 - Semi-automatic Channel Switching Mode
enabled
2 - Automatic Channel Switching Mode
Byte 6:
0 - No switch pack
Byte 7:
0 - No switch pack

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220 ATM Self-Service Diagnostic Status Code Notebook
 NOTES

NOTES

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ATM Self-Service Diagnostic Status Code Notebook 221
NOTES

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222 ATM Self-Service Diagnostic Status Code Notebook
 NOTES

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ATM Self-Service Diagnostic Status Code Notebook 223
NOTES

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224 ATM Self-Service Diagnostic Status Code Notebook
 NCR - CONFIDENTIAL AND PROPRIETARY
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ATM Self-Service Diagnostic Status Code Notebook
B006-6273-L000 June 2009

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ATM Self-Service Diagnostic Status Code Notebook